Compare Actian vs Dell Technologies

Actian

Based on 13 reviews.

Dell Technologies

Based on 2295 reviews.

Sample Customers

Actian ParAccel

Amazon, The Royal Bank of Scotland, OfficeMax, MicroStrategy

Actian Ingres

Groupe Adeo, IsCool Entertainment

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian Ingres

1 reviews

Actian PSQL

0 reviews

Dell PowerEdge R-Series

168 reviews

Dell PowerStore

145 reviews

Dell Unity XT

9 reviews

Top Industries

Construction Company

22%

Manufacturing Company

12%

Comms Service Provider

Outsourcing Company

Manufacturing Company

10%

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company

Read full review of Actian PSQL »

Review 1 of 4

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Pranav Telang
DGM at Airtel Digital
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at Dropbox
Actian PSQL has average technical support.
Read full review of Actian PSQL »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
Read full review of Actian Ingres »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »

Review 1 of 9

Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
I have been satisfied with the technical support.
Read full review of DD Boost »
Frank Tornow
Leiter Information Technology at Assure Consulting
I have not had contact with Dell support for Dell PowerEdge R-Series. For other products, I have, and it was always...
Read full review of Dell PowerEdge R-Series »
Isaac Fisher
Chief Financial Officer at STL
We have been satisfied with technical support. They've been helpful and responsive.
Read full review of Dell NetWorker »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
I have never used technical support for Dell XtremIO since we manage it on our own, and I access support pages....
Read full review of Dell XtremIO »
Ravi Ramananda
Assistant VP, Information Technology at a insurance company
The support is good. That said, the account management needs to be strengthened.
Read full review of Dell PowerEdge MX- Series »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The technical support provided is excellent. I'm currently dealing with some issues after finishing the network...
Read full review of Dell Avamar »
Daniel Donleavy
Head of Sales at Dublin Tech Summit
I have never used Dell support previously. We have an IT company that manages all of our IT needs. If we experience...
Read full review of Dell Business Laptops »
PaulJimenez
Manager, Information Technology Operations at a energy/utilities company
We have used their customer support through Dell TechDirect, and while we have not tried the self-dispatch option, we...
Read full review of Dell Business Laptops »
Siddharth_Jain
AIOPS Consultant at AIOPS Consultant
Prior to the acquisition, Support was good. After the acquisition, things became a bit slower, which seems to be...
Read full review of Moogsoft »
Alber Lau
Division Director, Solution Business at Genesis Technology Inc.
The tool's support is good.
Read full review of Dell vSAN Ready Nodes »
Isaac Fisher
Chief Financial Officer at STL
It took a while the last time I tried to get support, but once I got connected to the support, it was quite easy. I...
Read full review of Dell NetWorker »
Jose Vazquez-Trujillo
IT Administrator at Pasco County Sheriff
I will start with the customer relation when recommending Dell Business Laptops to my peers. The reps that I work...
Read full review of Dell Business Laptops »
RaedHassan
Senior Specialist Backup/Storage at National Bank of Kuwait
I have contacted Dell support for some Dell NetWorker issues. I think the support provided by Dell is good when...
Read full review of Dell NetWorker »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell XtremIO »
Arun Mohanty
Associate Vice President at Yotta Infrastructure Solutions LLP
Dell provides high-quality technical support, and I would rate it a nine out of ten.
Read full review of Dell ObjectScale »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
If you have access to customers service EMC is one of the best and you could benefit from the knowledge center of EMC...
Read full review of Dell Unity XT »
Anonymous User
Analista de Infraestrutura de TI at a tech vendor
Support is good. I believe there are points that could be improved, but overall it is good support.
Read full review of Dell PowerEdge C- Series »
Anonymous User
Senior Consultant at a tech company
The technical support aspect of the solution has been good. We've been satisfied with their level of attention and...
Read full review of Dell PowerScale »
Anonymous User
Network Analyst at a healthcare company
Customer Service: Customer service is top-notch with a dedicated sales and technical resource who are familiar with...
Read full review of VNX [EOL] »
Anonymous User
EUC Consultant
I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution....
Read full review of VxRail »
Anonymous User
Co-Founder and CEO at PT Eugenea Kreasi Utama
Dell EMC support is very, very good. They offer lots of useful information and are very friendly. We find them to be...
Read full review of VxRail »
Ahmed_Alaiady
ICT Business Solution Architect at Cloud Technology
Our engineers deal with any support issues we may have.
Read full review of VxRail »
Anonymous User
IT Manager at a aerospace/defense firm
Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Pre-Sale Specialist at a computer software company
Dell has a warehouse of spare parts. In general, if customers purchase next-business-day support and expect weekend...
Read full review of DD Boost »
Asim Sinha
Senior SAN Administrator at a manufacturing company
The technical support is okay. It's not bad.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
System Engineer at ITVision
They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers...
Read full review of Dell PowerEdge R-Series »
Asher Suhail
Solutions/Systems Engineer
A nine out of 10.
Read full review of VNX [EOL] »
C.
Cloud Engineer at a tech services company
It is not the most responsive support, we have a Service Account Manager and reporting in place now and keep the...
Read full review of Dell Unity XT »
VinayAshadi
Platform Engineer at a tech vendor
My experience with Dell's technical support for Dell PowerStore is quite good. They respond quickly to calls or...
Read full review of Dell PowerStore »
Adeel Mahmood
Manager presales at IBL-Unisys
I would rate customer service a nine out of ten.
Read full review of Dell RecoverPoint »

Review 1 of 30

Technical Support

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