Compare Actian vs Dell Technologies

Actian

Based on 13 reviews.

Dell Technologies

Based on 2044 reviews.

Sample Customers

Actian ParAccel

Amazon, The Royal Bank of Scotland, OfficeMax, MicroStrategy

Actian Ingres

Groupe Adeo, IsCool Entertainment

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian Ingres

1 reviews

Actian PSQL

0 reviews

Dell PowerEdge R-Series

140 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Construction Company

19%

Computer Software Company

10%

Manufacturing Company

Outsourcing Company

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company

Read full review of Actian PSQL »

Review 1 of 4

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Vanga Sainithinreddy
Programmer Analyst at Cognizant
I use Dell Business Laptops for daily office work such as development tasks, virtual meetings, documentation, and...
Read full review of Dell Business Laptops »

Review 1 of 5

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at Dropbox
Actian PSQL has average technical support.
Read full review of Actian PSQL »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
Read full review of Actian Ingres »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »

Review 1 of 9

ClaudioSalgado
IT Architect Consultant at RTFM
The customer service and tech support for CloudIQ are good. There are no major issues besides some misunderstandings...
Read full review of Dell CloudIQ »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time in my region is a little bit slow. It will take 12 hours, or even 24 hours depending on your...
Read full review of Dell NetWorker »
Saikat Chakraborty
General Manager at ACT FIBERNET
We are generally satisfied with the customer support.
Read full review of Dell PowerFlex »
Farhan SadikAkil
Solutions Architect at GBPL
Support takes a long time. In Bangladesh, we do not have a dedicated support team available for all products. For...
Read full review of Dell PowerProtect Data Domain »
Palatla Srikanth
Lead Solution Architect at Avineon India Private Limited
For technical support, I would rate it about eight.
Read full review of Dell PowerEdge XE-Series »
Iñigo Loiarte
Director at ComyMedia
I would rate technical support at eight out of ten.
Read full review of Dell Unity XT »
KuldeepSingh4
Technical Solution Architect at a tech vendor
At our company, whenever we face a challenge or issue with VxRail, we easily resolve it by contacting customer...
Read full review of VxRail »
Oralando Samuels
Information Technology at a construction company
ProSupport Plus technical support is usually pretty accommodating. You never have to stay on hold, and the technician...
Read full review of Dell Business Laptops »
Daniel Dumitru
Inginer de system IT Senior at ENGIE
Customer service and support have been supportive and satisfactory. Dell's support, especially during firmware...
Read full review of DD Boost »
Slava Mislivets
Sr. Infrastructure Engineer at CSL Behring
I'm really pleased with the technical support because it's centralized. It's not just VxRail support, it's hardware...
Read full review of VxRail »
Anonymous User
IT Manager at a non-tech company
I like using the technical support. Their support is set up where they actually get notified before we do if there's...
Read full review of Dell SC Series »
Anonymous User
Sr Solution Architect - Enterprise Storage and Virtualization at a computer software company
I don't deal with them. I am more on the presales and delivery side. I'm sure there are challenges around that, but...
Read full review of VxRail »
Petros Mudzengerere
General Manager at CSA Zimbabwe
The technical support is very responsive on my end, and we haven't had any issues with them. I am quite happy with...
Read full review of Dell PowerVault »
Ronald Sancon
Assistant Manager, Project at Denso
I am satisfied with their services. When we are nearing a failure of a piece of hardware, we receive notifications...
Read full review of Dell CloudIQ »
Adams Rasheed
Information Technology Manager at a energy/utilities company
I admire EMC for their technical support. In general, they are very responsive, and in this case, it is no different....
Read full review of Dell PowerProtect Data Domain »
Anonymous User
IT System Administrator at a aerospace/defense firm
I give the support a 10 out of 10. The people are a 10 but I´ll give the waiting time that it takes to get to the...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Manager at a manufacturing company
The technical support is very good. We have access to our own account manager and he will pass queries on. And on...
Read full review of Dell PowerEdge R-Series »
SandeepSingh16
Solutions Architect at DXC Technology
I would rate their tech support a nine out of ten, as I have never faced any challenges.
Read full review of Dell PowerEdge R-Series »
OlegIvanov
General Director at miromix unitedMiroMIX United
Support-wise, Dell PowerConnect Switches look like the rest of the products in the market. My company doesn't have to...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Technical Consultant at a tech services company
Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than...
Read full review of Dell NetWorker »
Anonymous User
Cybersecurity Consultant at a tech services company
I have always found Dell very helpful.
Read full review of Dell ObjectScale »
Cezary Majewski
Network Infrastructure Administrator at PCC Intermodal
We've reached out to technical support, and we've had a good experience. Dell offers very good support.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Vice President, Strategic Supply Chain at a tech vendor
My experience with customer service and technical support has been challenging. The reason is that it is difficult to...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
IT Operations Manager
The support was excellent. When there are alerts, they would get them and they would be on it right away, and they...
Read full review of Dell EqualLogic PS series »
Anonymous User
Infrastructure Engineer at a tech services company
Technical support is exceptional.
Read full review of Dell VPLEX »
Frank R
CIO at a healthcare company
The technical support is good and quick. I would like a little faster response, but I don't think that their response...
Read full review of Dell Unity XT »
Anonymous User
IT Operations Manager at a energy/utilities company
I would give technical support 9 out of 10. Nothing is perfect but they sure are close to it.
Read full review of Dell XtremIO »
Amit
Architect at a tech vendor
I would evaluate the technical support and customer service teams of Dell as adequate; I cannot say outstanding, but...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Senior Systems Consultant at a tech services company
Technical support for this product is excellent and I would rate them a ten out of ten. When you have questions, you...
Read full review of Dell SC Series »
Anonymous User
Leiter interne IT und Rechenzentrum at a media company
While previously the realm of technical assistance left much to be desired, with technicians rarely dispatched and...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

No Data Available

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