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Ada Reviews

Vendor: Ada
3.0 out of 5

What is Ada?

Ada mindshare

As of March 2026, the mindshare of Ada in the AI-Powered Chatbots category stands at 1.7%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
AI-Powered Chatbots Mindshare Distribution
ProductMindshare (%)
Ada1.7%
Poe8.7%
DeepSeek5.8%
Other83.8%
AI-Powered Chatbots
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

Room for Improvement

Top industries

By visitors reading reviews
Construction Company
10%
University
9%
Performing Arts
8%
Healthcare Company
8%
Comms Service Provider
6%
Financial Services Firm
6%
Wholesaler/Distributor
5%
Retailer
4%
Hospitality Company
4%
Legal Firm
4%
Insurance Company
4%
Computer Software Company
4%
Marketing Services Firm
4%
Educational Organization
4%
Non Profit
4%
Energy/Utilities Company
3%
Media Company
3%
Real Estate/Law Firm
3%
Government
3%
Wellness & Fitness Company
3%
Transportation Company
1%
Logistics Company
1%
Outsourcing Company
1%
Manufacturing Company
1%
 
Ada Reviews Summary
Author infoRatingReview Summary
Sr. FinOps Engineer at a tech vendor with 51-200 employees3.0I've used Ada for a year as an AI customer support agent, finding its agentic workflow valuable for customer success. It removed friction and simplified technical questions. I recommend using it, rating it a 6.