2021-01-14T14:16:00Z

What needs improvement with Cisco SecureX?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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9 Answers

Dene Lewis - PeerSpot reviewer
Reseller
Top 20
2023-04-20T10:09:00Z
Apr 20, 2023

One of the improvements the product needs is more integration with collaboration platforms. The ability to drive actions and see insights through those collaboration and messaging platforms will be very powerful, and we see that as a feature that our customers would love. I think the key value in SecureX is the integrations. The improvements that we would like to see is those integrations keep coming because they are fantastic.

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Alon K - PeerSpot reviewer
Reseller
Top 20
2022-08-05T05:53:00Z
Aug 5, 2022

Every solution can be improved. That's obvious. They could put in more third-party [integrations]. Unlike other solutions, here you have out-of-the-box support with third-party integrations, for example, with VirusTotal, with Sumo Logic, and AlienVault. But they can always improve themselves and put more and more, including the playbooks. The automation, not just third-party integration, but also more playbooks, out-of-the-box, for automation [would be helpful].

RW
Real User
Top 20
2022-06-15T17:59:00Z
Jun 15, 2022

It is good that it provides information. However, I think that there needs to be more actionable items for us based on the information provided. Remediation stuff could be integrated into the product's automation.

Miguel Angel Rico Paez - PeerSpot reviewer
Real User
Top 5
2022-06-15T17:48:00Z
Jun 15, 2022

The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved. If I want to look up a rule, I want it to be easy and just have the rule displayed instead of having to look through highlighted results.

reviewer1848303 - PeerSpot reviewer
Real User
Top 10
2022-04-27T08:20:50Z
Apr 27, 2022

The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive. There were still some gaps. I think Cloudlock said that it was able to ingest it, but any time we tried to configure it, it didn't actually pull over anything. I think it was just new. You need maturity. There could be a better effort for the app integration. Some of the integrations were not completely ironed out. It was very new at the time, so the documentation lacked the integration. Some of the services were on-prem and some of the services were cloud-based. The cloud-based integrations were very well done and easy to integrate, and the ones that were generated via on-prem were cumbersome and needed a little bit of ironing out. They were harder to set up and less consistent with their reporting. One of the main things was that SecureX didn't ingest the entire Cisco product set at the time. It was going under pretty rapid development, so I hoped that would expand, but I haven't had insight into it in the last 11 months.

MB
Real User
2021-03-01T22:51:00Z
Mar 1, 2021

This is a relatively new offering from Cisco and some time is needed for the evolutionary development of the platform. It's good that there are some third party integrations available and it would be a positive step to see more offered. I also would like to see a full managed service provider addition to the platform. I would like to see a managed security service provider console just like there is for Cisco Umbrella and Cisco Secure Endpoint.

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BA
Real User
2021-02-02T16:44:00Z
Feb 2, 2021

They have released a lot lately that has continued to give us more insight into what's going on. But if they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality. It's something that we've adapted and continue to use. We see the value that it brings to us.

MS
Real User
2021-01-24T11:41:00Z
Jan 24, 2021

The automation process with SecureX could be simpler. When we started to use it that was not the easiest part for us. Sometimes it's a little slow so that is also something Cisco should check. They should also work on the reporting.

WH
Real User
2021-01-14T14:16:00Z
Jan 14, 2021

The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult. What would be really helpful is some sort of library from which you could pull out prefabricated actions. The tools are there to build your own, but it would be nice if there were a library saying, "If you have this and you want to do this, there's some prebuilt stuff here which you can tailor to your own environment." Right now, it's mostly a blank canvas saying, "Take whatever input you want and program your own response."

Cisco SecureX is an integrated security platform that connects the breadth of Cisco's integrated security portfolio and the customer's infrastructure to create a consistent experience. The solution unifies visibility, enables automation, and strengthens your security across network, endpoints, cloud, and applications. Cisco SecureX is embedded within every Cisco Security product and supports integrations with SIEM and SOAR, so customers will not need to replace any solution or worry about...
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