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it_user373128 - PeerSpot reviewer
Data Architect & ETL Lead at a financial services firm with 1,001-5,000 employees
Vendor
Processing speed of queries used for ‘Reporting’ solutions is the most valuable feature.

What is most valuable?

Processing speed of queries used for ‘Reporting’ solutions is the most valuable feature.

How has it helped my organization?

Not Applicable for the area I was responsible for, as we ended up migrating away from Greenplum.

What needs improvement?

Stability and scalability for large number of concurrent applications & their users. The results we got were very inconsistent, depending on number of connections taken up by multiple applications and users.

When our application was first deployed using Greenplum, the number of users of the rrack on which Greenplum was deployed was very limited. We got excellent query performance results at that time. But as more applications started getting deployed, we started getting very inconsistent performance results. Sometimes the queries would run in sub-seconds, and sometimes same queries would run 10 times longer. The reason we found this was that Greenplum limits the number of active concurrent connections. Once all connections are being used, any new query gets queued, and thus response time suffers.

The impression we got was that the EMC Sales team that sold Greenplum to the organization did a great job. But later on the ball was dropped when it came to educating on which type of applications are suitable to Greenplum , and how to configure it to get optimal performance. When Pivotal took over support of Greenplum, their consultant visited us to go over the issues we were having. He advised us that Greenplum is not the best environment for our application needs. We ended up migrating our application out of Greenplum, along with a few other applications.

What was my experience with deployment of the solution?

There was no issue with the deployment.

Buyer's Guide
VMware Tanzu Data Solutions
April 2025
Learn what your peers think about VMware Tanzu Data Solutions. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.

What do I think about the stability of the solution?

There were issues with the stability.

What do I think about the scalability of the solution?

There were issues with the scalability.

What other advice do I have?

Ensure that this is the right tool for your needs. For instance, Greenplum is not the best tool for cases where data has to be kept up to date in real time. Capacity planning is key to success, once you do decide it is the right tool for you.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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    it_user372360 - PeerSpot reviewer
    Sr. Software Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    It provides file loaders to reduce dependency on Informatica.

    Valuable Features

    • Distributed data for performance
    • File loaders to reduce dependency on Informatica

    Improvements to My Organization

    Batch processing times have dramatically decreased from over 12 hours to under three hours. Much of this is converting off of Informatica and using distributed processing. Reporting performance also improved greatly.

    Room for Improvement

    Since we are upgrading to a new version at this time, it’s hard to say. But we seem to be replacing a disk on the appliance every week.

    Use of Solution

    I've used it for six years.

    Deployment Issues

    There's no issues, although we are currently in the middle of an upgrade to v4.3.5.

    Stability Issues

    It seems like we are replacing a disk on the appliance every week. Not a noticeable issue for users and batch processing is not adversely impacted.

    Customer Service and Technical Support

    Very good. Response times are good for service calls.

    Initial Setup

    I believe the set-up was straightforward. I don’t remember any issues.

    Implementation Team

    We used a vendor team. My advice is that the planning is critical. When converting processing jobs, convert them to PostgreSQL for better performance. Yes they could work as written previously, but you benefit using the features of the product immediately if you adjust the processing to match appliance. Use the bulk processing to your advantage.

    Other Solutions Considered

    We evaluated other solutions. Not sure of the reasons why this product was chosen.

    Other Advice

    It’s a good product. We moved from Oracle and I don’t want to go back.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.

    PeerSpot user
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      Buyer's Guide
      VMware Tanzu Data Solutions
      April 2025
      Learn what your peers think about VMware Tanzu Data Solutions. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
      851,604 professionals have used our research since 2012.
      it_user372336 - PeerSpot reviewer
      Senior Technical Engineer at a tech company with 1,001-5,000 employees
      MSP
      The loaders – their methods, insert, update and merge – were most valuable.

      What is most valuable?

      The Greenplum loaders – their methods, insert, update and merge – were most valuable. The external table feature within Greenplum was also very valuable in achieving performance and scalability

      How has it helped my organization?

      A lot of customers use Greenplum and for their ETL use cases they use Informatica PWX for Greenplum, which helps them achieve transfer of data from a number of data sources into Greenplum. We can help customers to load data effortlessly and quickly.

      What needs improvement?

      It would be best if Greenplum would support array writes through ODBC drivers . Currently through Data Direct Greenplum drivers we can have single row inserts into Greenplum only. It would help if array loading is supported.

      For how long have I used the solution?

      I have been using Greenplum loaders to load data into GreenPlum for three years.

      What was my experience with deployment of the solution?

      There were no issues in deploying it.

      What do I think about the stability of the solution?

      The external table feature helps to make this a stable solution.

      What do I think about the scalability of the solution?

      It scales to our and our customers needs as required.

      How are customer service and technical support?

      The ongoing response from their support on certain technical issues has been slow. It would help if we can have a faster turn-around here.

      Which solution did I use previously and why did I switch?

      There was no other solution used previously.

      How was the initial setup?

      The installation and configuration is straightforward.

      What about the implementation team?

      We implemented through a in-house team . The overall solution will be useful and is not complex

      What other advice do I have?

      If the use case is going to be requiring a huge data transfer and big data analytics. This is a good product to use.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.

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        it_user371898 - PeerSpot reviewer
        Sr ETL Developer at a financial services firm with 1,001-5,000 employees
        Vendor
        It only takes minutes to process millions of record. The bug fixes come as many patches like a start up instead of having scheduled release with proper improvements.

        What is most valuable?

        • Parallel processing
        • Takes minutes to process millions of records

        How has it helped my organization?

        This has improved our daily load process reducing the run time at least by three to four hours which made other departments within the organization to look for data from the Enterprise Data Warehouse.

        What needs improvement?

        It acts like a mainstream product not a novice any more. There are a lot of areas that can be improved. The bug fixes come as many patches like a start up instead of having scheduled release with proper improvements.

        For how long have I used the solution?

        I've used it for five years.

        What was my experience with deployment of the solution?

        It took a while to fully take advantage of this as we had to come up with lots proprietary solutions when linking to other products.

        What do I think about the stability of the solution?

        There is no issue with its stability.

        What do I think about the scalability of the solution?

        There is no issue scaling it.

        How are customer service and technical support?

        8/10 we had a technician come out on a new year in 2012 to fix some hardware failure.

        Which solution did I use previously and why did I switch?

        We were one of pioneers in adopting this solution. So we got the best deal when compared to the competitors in several areas.

        How was the initial setup?

        The initial move was a bulk transfer from the old system to new Greenplum based solutions. It was all done by Greenplum contractors. But to get it working with other products was challenging.

        What about the implementation team?

        Greenplum employees developed and supported the initial move. Later they became remote consultants with support through phone and in-person as needed.

        What was our ROI?

        They gave a really good deal and we have been with them for five years even though the product got bought over by couple of different companies.

        What other advice do I have?

        You need strong DBAs and architects to support the initial transfer.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.

        PeerSpot user
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          it_user371766 - PeerSpot reviewer
          Sr. Data Operation Engineer at a marketing services firm with 501-1,000 employees
          Vendor
          MPP architecture is important to process data in such volume.​ Better integration with big data tech stack is needed.

          What is most valuable?

          MPP (Massive Parallel Processing); processing large amount of data.

          How has it helped my organization?

          We process billions of rows of data every hour; MPP architecture is important to process data in such volume.

          What needs improvement?

          • Better integration with big data tech stack
          • Scalability: for example, system schema (pg_catalog) is one bottleneck for scalability

          For how long have I used the solution?

          I've used it for four to five years.

          What do I think about the scalability of the solution?

          The system has some bottleneck, like system schema; some commands (batch loading) is bottlenecked by master DB architecture

          How are customer service and technical support?

          Customer Service:

          It's very poor.

          Technical Support:

          It's very poor.

          Which solution did I use previously and why did I switch?

          Used Greenplum originally. We have evaluated other products; the final decision is based on ROI

          How was the initial setup?

          Products was installed by vendor; all ETL scripts and schema are designed and implemented in-house.

          What about the implementation team?

          The product was installed by vendor; all ETL scripts and schema are designed and implemented in-house.

          What's my experience with pricing, setup cost, and licensing?

          Greenplum has an open source version now.

          What other advice do I have?

          Scalability is one major concern; once data reach certain level; the performance is dropped and much more issues will be triggered, like disk error; out of memory; etc. Be sure that you proper scope your need (including growth) before the decision of system and its size.

          Disclosure: I am a real user, and this review is based on my own experience and opinions.

          PeerSpot user
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            it_user371724 - PeerSpot reviewer
            DB Manager at a marketing services firm with 501-1,000 employees
            Real User
            ​The reports are running very fast, a matter of minutes instead of hours as it was previously.

            What is most valuable?

            The MPP – fast aggregation and that I still reuse the PL/SQL code.

            How has it helped my organization?

            The reports are running very fast, a matter of minutes instead of hours as it was previously.

            What needs improvement?

            It should support more feature that do exist on Postgres – like JSON datatype.

            For how long have I used the solution?

            I've used it for three years.

            What was my experience with deployment of the solution?

            Not more than any new DB – not something particular.

            What do I think about the stability of the solution?

            Not more than any new DB – not something particular.

            What do I think about the scalability of the solution?

            Not more than any new DB – not something particular.

            How are customer service and technical support?

            Customer Service:

            It's good.

            Technical Support:

            It's good.

            Which solution did I use previously and why did I switch?

            I used Oracle Enterprise edition – moving to Greenplum due to the MPP (it’s like Map-Reduce). I prefer a SQL solution rather Hadoop or whatever – especially if you’re moving from RDBMS. Now I’m also using Amazon Redshift from the same reason and also we don’t need to manage any server, it’s only a service and this is our best option especially because we’re already using Amazon.

            How was the initial setup?

            It's straightforward.

            What about the implementation team?

            In-house.

            What other advice do I have?

            Read the documentation and always perform tests.

            Disclosure: I am a real user, and this review is based on my own experience and opinions.

            PeerSpot user
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              it_user371457 - PeerSpot reviewer
              IT Consultant at a retailer with 10,001+ employees
              Real User
              There are many valuable features, such as parallel loading and the solution's scalability.

              What is most valuable?

              There are many valuable features, such as parallel loading and the solution's scalability.

              How has it helped my organization?

              It's allowed us to do a lot of data analytics with it that we weren't able to do before.

              What needs improvement?

              The performance needs to be improved.

              For how long have I used the solution?

              As a whole, two years on multiple versions.

              What was my experience with deployment of the solution?

              We've had no issues with deployment.

              What do I think about the stability of the solution?

              It's stable, but slowness is an issue.

              What do I think about the scalability of the solution?

              It's scaled find for us.

              How are customer service and technical support?

              Customer Service:

              Customer service is OK.

              Technical Support:

              Technical support is OK.

              Which solution did I use previously and why did I switch?

              No solution was used previously.

              What about the implementation team?

              Implementation was done by a vendor team.

              What's my experience with pricing, setup cost, and licensing?

              Pricing is pretty much OK compared to others.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.

              PeerSpot user
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                it_user369321 - PeerSpot reviewer
                Senior Director & Global Lead, Big Data Center of Excellence at a pharma/biotech company with 10,001+ employees
                Vendor
                The loading and transformation of large data sets is valuable.

                Valuable Features:

                Processing speed – especially loading and transformation of large data sets.

                Improvements to My Organization:

                Before we implemented Greenplum, our weekly data loads (for third party marketing data sets) were taking over three days. (We also had some monthly data that could take up to 3 days to load and transform via Informatica.) After we implemented Greenplum, the loads were reduced to less than nine hours. Previously, we were receiving data early Wed a.m. and not getting out to the salesforce (if we were lucky) until noon on the following Monday. Now we get the data to the field early Friday mornings before they wake up.

                Room for Improvement:

                The Greenplum appliance itself has had some reliability issues, so it would be great if that could be improved in the next version. More critical, though, is that the latest devices are not backward compatible. i.e., We have to replace our entire environment to upgrade. That’s quite an expense. I would hope they could improve the upgrade roadmap in the future.

                Implementation Team:

                We have used EMC Consulting for some projects, and we have lots of EMC storage.

                Other Advice:

                If you can, do a benchmark with other MPP options including cloud alternatives. Although our Greenplum implementation was very successful (going on 4 years ago), I wish we had benchmarked against Teradata and Netezza (now IBM) at least. Today, I would consider not even buying hardware… just doing it all in the cloud.

                Disclosure: I am a real user, and this review is based on my own experience and opinions.

                PeerSpot user
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                  Buyer's Guide
                  Download our free VMware Tanzu Data Solutions Report and get advice and tips from experienced pros sharing their opinions.
                  Updated: April 2025
                  Buyer's Guide
                  Download our free VMware Tanzu Data Solutions Report and get advice and tips from experienced pros sharing their opinions.
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