System engineir at a manufacturing company with 10,001+ employees
Real User
Top 5
Helps to digitalize environments but has lots of bugs and issues
Pros and Cons
  • "We use VMware Horizon to digitalize environments."
  • "The solution has a lot of issues and bugs."

What is our primary use case?

We use VMware Horizon to digitalize environments. 

What needs improvement?

The solution has a lot of issues and bugs. 

For how long have I used the solution?

I have been working with the solution for two years. 

What do I think about the stability of the solution?

I would rate VMware Horizon's stability a six out of ten. 

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VMware Horizon
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What do I think about the scalability of the solution?

I would rate the tool's scalability on the cloud a ten out of ten. 

How are customer service and support?

We have issues with the product's response time. The person assigned to us was entry-level experienced and we had to escalate our issues further numerous times. 

How would you rate customer service and support?

Neutral

What about the implementation team?

We sought help for some areas of deployment. 

What's my experience with pricing, setup cost, and licensing?

VMware Horizon is priced high. 

What other advice do I have?

I would rate the solution a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ricardo Franco Mahecha - PeerSpot reviewer
VMware Consultant at V2S Corporation
Real User
Top 5Leaderboard
Offers good scalability and stability
Pros and Cons
  • "It is easy to scale. I would rate the scalability a ten out of ten."
  • "There is room for improvement in the integration with other parts of the suite. For example, you currently need separate windows to manage app volumes and the dynamic environment manager (DEM)."

What is our primary use case?

I use VMware Horizon for a variety of workforce, both internal and external.

How has it helped my organization?

The solution is easier to deploy and maintain on any Windows desktop, making it simpler to manage. It provides a robust infrastructure.

What is most valuable?

The most valuable feature is the instant clones, the integration with ESXi, and the center servers are the standout features.

What needs improvement?

There is room for improvement in the integration with other parts of the suite. For example, you currently need separate windows to manage app volumes and the dynamic environment manager (DEM). So, it's important to integrate all these infrastructure elements into one window.

For how long have I used the solution?

I have been using this solution for six years. We used version 7, now we are using VMware Horizon 8. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is easy to scale. I would rate the scalability a ten out of ten.

How was the initial setup?

The complexity of the initial setup was acceptable. 

What was our ROI?

There is a big return of investment. Because I implemented it in a university, and they mentioned that the administration of lab PCs became much more efficient. Tasks that used to take a month now take less than a week, so it's a significant return on investment.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I recommend choosing the best implementation company because sometimes clients aren't happy with Horizon due to poor implementation. I've seen this happen often. So, selecting a company with a lot of experience and successful implementations is essential. Sometimes, users get frustrated not with the product itself but with the way it's implemented.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VMware Horizon
April 2024
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Engineering Sales Specialist at Adistec
MSP
Offers a nice user experience but needs to be made available for Linux
Pros and Cons
  • "We don't have to pay for HyperFlex. The solution's speed gives a nice user experience."
  • "The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features."

What is most valuable?

We don't have to pay for HyperFlex. The solution's speed gives a nice user experience. 

What needs improvement?

The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features. 

For how long have I used the solution?

I have been working with the solution for five years. 

What do I think about the scalability of the solution?

The solution is scalable and you need to add a load balancer to add desktops. Once it is configured, you can add as many desktops as you want to add. 

How was the initial setup?

I would rate the solution's setup an eight or nine out of ten since it is easy. 

What's my experience with pricing, setup cost, and licensing?

VMware Horizon is expensive and I would rate it an eight out of ten. 

What other advice do I have?

The solution is useful for call centers and banks and I would rate it a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sam Ip - PeerSpot reviewer
Sales Director at SILVER CUBE GROUP
Real User
Top 20
Network wide access, flexible, and simple for users
Pros and Cons
  • "The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility."
  • "The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7."

What is our primary use case?

We use VMware Horizon 7 for my company's internal systems, our clients' hosting, and public services.

What is most valuable?

The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility.

For how long have I used the solution?

I have been using VMware Horizon 7 for approximately 10 years.

What do I think about the stability of the solution?

VMware Horizon 7 is a stable solution.

What do I think about the scalability of the solution?

The scalability of VMware Horizon 7 is very high.

How was the initial setup?

The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7.

What's my experience with pricing, setup cost, and licensing?

We pay for the solution annually at a cost of approximately 10,000 HKD.

What other advice do I have?

This is a very good solution that is very easy to use for users.

I rate VMware Horizon 7 a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Fredrik Hallgarde - PeerSpot reviewer
Consulting Manager at Real Time Services AB
Real User
Top 5
A stable solution that can be used to provide remote access for remote users
Pros and Cons
  • "We use VMware Horizon to provide remote access for remote users."
  • "VMware Horizon's initial setup is fairly complex."

What is most valuable?

We use VMware Horizon to provide remote access for remote users.

What needs improvement?

VMware Horizon's initial setup is fairly complex.

For how long have I used the solution?

I have been using VMware Horizon for three years.

What do I think about the stability of the solution?

I rate VMware Horizon a nine out of ten for stability.

What do I think about the scalability of the solution?

VMware Horizon is a scalable solution. Around 800 users use the solution in our organization, and we have plans to increase the usage.

How are customer service and support?

I am not happy with VMware Horizon's technical support.

Which solution did I use previously and why did I switch?

We previously used Citrix. We switched to VMware Horizon because it is a more efficient solution.

What about the implementation team?

VMware Horizon's deployment takes a few days. We implemented the solution through a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly licensing fee for VMware Horizon. The solution is reasonably priced, but it could always be cheaper.

What other advice do I have?

Overall, rate VMware Horizon a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Associate at NTT DATA
Real User
Top 20
Helps to reduce server load but performance is slow
Pros and Cons
  • "Horizon 7 is scalable - we can add more machines or servers easily."
  • "Horizon 7's performance could be improved."

What is most valuable?

The most valuable feature is that when we access the machine, it automatically builds on the back-end and provides to the user. Then when the user logs off, the machine logs off automatically or is destroyed, which helps to reduce load on the server.

What needs improvement?

Horizon 7's performance could be improved. For instance, when I launch the VDI, it takes a very long time to boot.

For how long have I used the solution?

I've been working with Horizon 7 for about six months.

What do I think about the stability of the solution?

Horizon 7 is stable, though its performance isn't the best.

What do I think about the scalability of the solution?

Horizon 7 is scalable - we can add more machines or servers easily.

How are customer service and support?

VMware's technical support is not the best - instead of providing troubleshooting, they give us documentation that we're supposed to use to find solutions.

How was the initial setup?

The initial setup was very simple.

What's my experience with pricing, setup cost, and licensing?

Horizon 7 is cheaper than some competitors, like Citrix, because it includes solutions for the server side, the VDI side, and the hypervisor side. 

What other advice do I have?

Horizon 7 is best-suited to small environments. I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AhmedShalaby - PeerSpot reviewer
Senior Pre Sales Solutions Architect at a tech services company with 51-200 employees
Real User
Top 10
A powerful application platform for virtual isolation
Pros and Cons
  • "The application delivery is it's most valuable feature."
  • "The support team's technicalities and the pricing of the solution need improvement."

What is our primary use case?

It is a powerful application platform for virtual isolation. 

What is most valuable?

The application delivery is it's most valuable feature. 

What needs improvement?

The support team's technicalities and the pricing of the solution need improvement. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

It is a stable solution. I rate it a seven out of ten.

What do I think about the scalability of the solution?

Horizon is a scalable solution and it depends on the hardware. Around 45 users use the solution.

How are customer service and support?

I have an open ticket with VMware. I rate the support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

Horizon's initial setup is easy. Sometimes I can do the integration myself and sometimes I need an integrator. 

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive in comparison to Citrix but when comparing the technicalities VMware Horizon, is worth the money.

What other advice do I have?

Between Citrix and Horizon, I would recommend Horizon for its management and availability.

I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Information Technology Specialist at a government with 1,001-5,000 employees
Real User
Top 5
Easy to manage and impressively stable
Pros and Cons
  • "Horizon 7's most valuable feature is the unified endpoint management."
  • "The initial setup may be a little difficult for those with no experience."

What is most valuable?

Horizon 7's most valuable feature is the unified endpoint management, including the Orchestrator feature that helps those without any programming knowledge.

For how long have I used the solution?

I've been using VMware Horizon 7 for over four years.

What do I think about the stability of the solution?

Horizon 7's stability is very impressive.

What do I think about the scalability of the solution?

Horizon 7 is scalable.

How are customer service and support?

VMware's technical support gives wonderful support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Citrix VDI, but Horizon 7 is easier to manage and has GUIs for everything.

How was the initial setup?

The initial setup is simple as there is lots of documentation available to help. However, it may be a little difficult for those with no experience.

What other advice do I have?

I would give Horizon 7 a rating of ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Horizon Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free VMware Horizon Report and get advice and tips from experienced pros sharing their opinions.