Vicarius vRx Reviews

We use Vicarius vRx to manage vulnerabilities and patch more than 300 assets in total. 

We use Vicarius vRx daily. It is great. Without it, we could never manage these many assets at once.

We have automated vulnerability management, patching updates, software updates, systems reboots, or other smaller tasks like network scans. With its automation, we save two to four hours daily.

The scripting engine enables us to create custom scripts to mitigate configuration-based vulnerabilities.

We were able to realize its benefits immediately. The first benefit that I noticed was how easy it was to deploy. Right after deployment, it made an inventory of my assets, applications, and OS, and it was very easy to look at my attack surface from another perspective. After that, there was also all the patching and management.

Vicarius vRx is protecting my environment. In the report, I can see the vulnerability score and vulnerability number. Since using Vicarius vRx, there has been a reduction in issues.

I use Patchless Protection on almost every client because some applications cannot be patched automatically or are homemade. With Patchless Protection, it is easy for me to keep clients protected.

Its scripting engine enables us to create custom scripts to mitigate configuration-based vulnerabilities, but we use another product for this. The script that I am using is very powerful. We use it for Nmap scanning and mitigation.

Vicarius vRx has reduced the mean time to remediate vulnerabilities. I do not have to look at other websites for new patches. I have everything in one dashboard. It is very easy. It saves two to four hours daily in vulnerability checks and remediation.

We hardly spend any time on patching. With automation and scripting, I never have to think about it.

The ability to consolidate vulnerability discovery, prioritization, and remediation in one platform is crucial. 

I find the user community very useful. We can find a lot of tips and tricks on how to manage vulnerabilities and how to patch vulnerabilities that are not patchable.

Based on the request from our clients, it would be great to have an MDM solution. If they can manage vulnerabilities on mobile devices too, that would be great. Having scripting capabilities on mobile devices would be very useful. That was the request we had from lots of clients.

I have been using Vicarius vRx for more or less one year.

I have never experienced any lagging or crashing. There was a minor issue related to the automatic rebooting of the system, but it was resolved quickly with the help of technical support.

Vicarius vRx scales very well. It is very easy to deploy, and you can manage multiple customers from the same dashboard, making it very scalable.

They are great. I have contacted technical support during the testing stages in the EU environment, and they have always been available and kind. I would rate their support a ten out of ten.

We did use other solutions, but I personally did not use any.

It is deployed on the cloud. Now that they have a data center in Europe, it is easier for our clients because of the GDPR compliance. The console is just on the cloud.

Its initial setup was easy. We made a script with our RMM solution. Within seconds, we deployed more than 200 agents.

It takes about 20 minutes to fully deploy vRx for one client.

It does not require any maintenance from our end. You have to set up automation scripts, but once you have done that carefully and properly, you do not have to look at it much. I check it maybe once a month to see if everything is running correctly and whether the remediation is being applied. Anything can go wrong, but I have not seen any problem, so no maintenance is required.

It is more of a one-person job. While you can define multiple groups and assign different clients to different managers, we handle it with one person.

The pricing is great because we are a reseller of the product. It is really up to us and Vicarius, and they are very easy to work with.

I have seen a lot of other platforms for vulnerability management, but they do not do prioritization as Vicarius vRx does. It is very easy to know which application and which process you have to manage or patch first. With other solutions, you cannot do that or you cannot do that so easily.

I would advise trying the platform as it is very efficient in vulnerability management and prioritization.

I would rate Vicarius vRx a ten out of ten.

We primarily use Vicarius vRx for vulnerability detection and patch management. Its support services, interface, and scripting capabilities are all quite good. The network functionality and audit compliance features are valuable assets that our end customers frequently request.

Vicarius vRx is an excellent platform for consolidating vulnerability discovery, prioritization, and remediation. The vRx agent, deployed on endpoints, detects vulnerabilities at both the OS and application level. It prioritizes these vulnerabilities based on various criteria, including Vicarius's xTag system, which considers application usage and network activity. This automated prioritization, ranging from critical to low, eliminates the need for manual intervention. After installation, the agent automatically scans for vulnerabilities every 15 minutes and plans for remediation.

We automated the installation of critical OS patches and browser updates, as well as updates for essential applications used in every environment, such as Microsoft Word, Excel, and important server-level applications.

The time saved by using the automation depends on the environment and the number of endpoints we have.

The vSociety forum fosters collaboration among Vicarius members, customers, partners, and industry analysts to address vulnerabilities and emerging security needs. For example, when a recent CrowdStrike Falcon update presented an issue, the vSociety community swiftly decided on a mitigation strategy, and carriers remediated the problem within hours, benefiting all end customers.

The benefits of Vicarius were immediately apparent, with no downtime ensuring continuous performance. Patches could be deployed to computers as soon as agents were installed on the endpoints.

As a security engineer, I believe all endpoints and applications should be patched regularly, ideally weekly or monthly. Unpatched systems are inherently vulnerable to security threats. Automated tools like Vicarius can help streamline the patching process and ensure comprehensive security coverage.

Vicarius's patchless protection is a valuable feature that uses a dedicated engine to protect applications from vulnerabilities, especially when patches are unavailable. Many applications have exposed APIs, which malicious actors can exploit to bypass security measures. Vicarius's patchless protection monitors application activity for exploitation attempts and blocks them in protector monitor mode, effectively mitigating the risk of exposed APIs and other vulnerabilities.

A scripting engine allows the creation of custom scripts to mitigate threats, which is especially useful for those with in-house applications. Since these applications aren't publicly available, a repository is needed for patching, and the scripting engine facilitates this. Additionally, the engine can be used to deploy or uninstall third-party applications on endpoints.

Vicarius vRx reduces the mean time to remediate by automatically remediating vulnerabilities in critical applications such as Microsoft Edge and Office within 24 hours of detection.

Vicarius vRx significantly reduced our patching time by 50 percent by automating what was previously a manual process.

Vicarius vRx's automation feature is its most valuable, allowing us to automate manual tasks, receive automated reports, and easily check device update status. This simplifies updates for IT managers and executives.

Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process.

I have been using Vicarius vRx for almost three years.

While we have not experienced any stability problems, a recent issue with login tokens caused a two-hour system outage.

Vicarius vRx is scalable and it continues to improve in their roadmap.

We have contacted the support several times, and they have always resolved our issues within one or two phone calls. 

Positive

While I've used Qualys and ManageEngine, Vicarius vRx offers patchless protection, a key performance indicator of data security that the other two solutions lack.

Deployment is straightforward using Vicarius's one-line PowerShell script installer, which automatically installs the vRx software on edge and endpoint devices. Vicarius also supports deployment through other tools like Microsoft Intune MDM.

The deployment, on average, takes two days to complete. 

Vicarius vRx offers a competitive price point for the features it provides.

I would rate Vicarius vRx eight out of ten.

Vicarius vRx is a more robust remediation solution compared to other tools, offering excellent support, features, and performance. We have experienced no downtime with this solution.

Periodic maintenance for vRx is required on the cloud service and for agent updates.

Vicarius vRx is a user-friendly patch management solution that allows for centralized vulnerability management. Through a single portal, users can identify and automatically remediate vulnerabilities.