We use the solution for supply chain management use cases. We can do test automation on the UiPath process automation tool. We used it for logistics orders and distribution projects. We have different applications there. We automated 12 applications.
We've used the solution for SAP applications as well as Anaplan and Salesforce.
It helps with invoice processing and form filling. You can make a lot of manifest cases. A lot of customers were spending a lot of time clearing cases.UiPath can come in and automate a lot of the manual tasks.
The document understanding is good.
It's helped free up staff time for other projects. For example, in billing scenarios on SAP. I implemented an automation. I designed it in just eight hours. In another vendor, it took 32 hours to design something. It was faster using UiPath. Our demo was very successful. We could lower the time for billing to four minutes, and eight seconds. The best part is that it can maintain data in one place which makes it faster than other tools.
We have been able to reduce maintenance. It was not so easy to maintain, and lately, it's gotten much easier with the object repository feature. Customers can maintain code very easily at this point. You don't need to touch the actual base code with UiPath. You can, for example, three different objects with one code. The base code remains the same even as the objects change.
It's helped reduce the cost of testing. We don't need to, for example, maintain a separate database for UiPath solutions. You can maintain your raw test data and have everything, once again, in one place. You don't have to buy separate licenses. We don't need SQL and we don't have to go with Jira every time. We can make everything under one umbrella. With other automation tools, you often have to buy more than one license to have end-to-end capabilities.
The product releases sometimes have issues. In the past, I have provided points, such as exporting to the external file and getting reporting in an Excel file. That cannot be done yet.
I don't recommend UiPath for third-party tools. I don't see the value in that. There are, for example, still a lot of issues when integrating with Jira. There were just too many scenarios to integrate.
I've used the solution for about seven years.
The solution is absolutely stable. It's very stable and easy compared to other automation tools. It's very successful compared to other options.
The solution can scale. There are a lot of other things to update. It can be quite difficult with Excel, SharePoint, and SQL. It can be difficult to connect with these compared to other automation tools.
They provide very good support. They support the technology very well.
Positive
I've also used Microsoft Power Platform. UiPath was much more stable. I've also worked with Automation Anywhere.
We have witnessed an ROI. Everything is in the cloud. It saves on power, execution, and maintenance.
You don't need many developers to design your automation, and everything happens very fast. The development time is lower. You can get up and running quickly. It's easy to migrate your automation code if you need to. It's easy to do testing across different web apps as well. You only have a license cost, which may be high, yet the ROI is quickly visible.
For those that worry their testing is too complex for UiPath, I'd advise them that UiPath can actually do pretty much anything. It offers end-to-end capabilities where users have everything in one place. They can maintain data and code. The reporting is there. For complex testing, having everything in one place is very, very important. Having direct integration and reducing coding is key to simplifying everything. UiPath helps reduce time in creating testing and frameworks. It makes everything very easy. Data and summary reports are all right there.
I'd rate the solution nine out of ten.
I've worked on a variety of automation solutions and uiPath has been the best in my experience. While there still needs improvements in terms of streamlining external connectors, it works quite well.
