Trend Micro Endpoint Encryption [EOL] Reviews

We use the solution for security features. Trend Micro has an MSP portal where you can create customer accounts, assign some licenses, and make your customers use those licenses from a portal. Trend Micro is ahead of its competitors in providing MSP services to customers.

Trend Micro Endpoint Encryption is stable and easy to use. It's very useful for an MSP company, making it easy and efficient to work.

Security features could be improved.

I have been using Trend Micro Endpoint Encryption for one year.

The product is very stable.

The solution is scalable because it doesn't require an on-premise server installed. Everything is being monitored and managed from the cloud portal, irrespective of the number of agents. You can manage all from one portal.

Vendors are locally present in our country. We contact them via email, etc. We are very flexible with vendor support.

The initial setup is straightforward. One person is enough for it.

An MSP company creates customer accounts from Trend Micro's MSP portal. Then, the customer gets the key. After that, they can log in to the Trend Micro portal. They will see the agent to be downloaded for Windows and Linux. It takes about two or three minutes to deploy.

Deployment can be done by yourself.

The MSP's model or licensing is global and has very reasonable prices. Also, the perpetual license model is reasonable. It's cheap for the assembly companies. Licensing is very straightforward.

More than five to ten technical persons are using the support. We will be able to sell those agents to more than 20 companies.

Only one technical guy is enough for a large company for the installation and the management. Many logs, alarms, and entries are happening in the portal regarding management.

Trend Micro can be a viable option for SMBs looking for a basic EDR or PRT solution. However, for larger organizations or those with highly complex security needs demanding advanced services and sophisticated department knowledge, Trend Micro's capabilities might not be sufficient.

Overall, I rate the solution a seven out of ten.

The solution is good overall. All of its features are good. 

It is not easy to integrate with third-party solutions. 

I have been using the solution for six to seven years. 

There are some issues with the product stability. I rate the stability a six out of ten. 

The scalability of the product is good. 

The initial setup is straightforward. 

We use the solution for data encryption. 

I would like to improve the solution's support. 

I have been working with the product for three years. 

I would rate the product's stability a seven point five out of ten.

I would rate the product's scalability a seven point five out of ten. My company has one to two users for the product. 

The solution's tech support is slow and takes around two days to collect information. They respond only through email. 

The product's setup is neither straightforward nor complicated. 

The solution's licensing costs are yearly. 

I would rate the product an eight out of ten. 

Trend Micro provides good overall protection. It has saved us from a few attacks and malware. 

The user interface is a little challenging, especially for beginners. It's hard for new users to understand how to configure the correct access for each company function. 

Endpoint Encryption is highly stable. 

Endpoint Encryption has the potential to be highly scalable, but many people on our team lack the training needed to fully leverage the software. If our security team had more training about Trend Micro's features, we could use the solution to provide better security.

Endpoint Encryption is complex to set up. Infrastructure and security engineers are responsible for setting up the solution and maintaining it. 

I rate Endpoint Encryption six out of 10 for affordability. It's somewhere in the middle, but the price is a little too high. 

I rate Trend Micro Endpoint Encryption 10 out of 10. It's a great product. We haven't had a problem with it in all the years we've used the solution. The only complaint is that we need more training for our infrastructure analysts to use the product effectively.

We primarily use the solution for encryption. If there is sensitive organizational data, they use encryption to protect it from threats. This way, people can't misuse the data. 

If we have a user, for example, that loses a laptop, the data will be protected as it will be encrypted. It does a good job of protecting an organization's data. 

The encryption is very good. 

The native encryption is great. There are a few different types of encryption on offer which allows for various levels of protection. It even protects passwords. It does good authentication as well. 

It is stable. 

Support is helpful.

The product can scale. 

They need to come up with cloud solutions. 

We've been using the solution for a few years. We have customers that use it. 

The stability is good overall. It's a stable solution. The product is very strong and offers very reliable encryption. No one would be able to access the data unless they were allowed to. There are no bugs or glitches. 

The scalability is good. You can extend your license at any time as necessary.

We have eight customers using the solution right now. 

We do get an okay response from technical support. They are helpful. 

We're currently looking for solutions that can help us deal with encryption issues. 

I have experience using Microsoft as well. 

The setup process is pretty good. It's not overly complex. 

The deployment took about ten minutes or so. It's pretty fast. We can configure the solution using scripts. 

The licensing is paid yearly. 

The cost is not overly expensive compared to other competitors. For example, it is cheaper than Microsoft. 

It's a decent solution. It's a commandless solution that can help protect organizations from data loss. I'd recommend any company adopt some sort of encryption in order to protect their data from threats and users.

I'd rate the solution seven out of ten. 

Trend Micro Endpoint Encryption is used for our endpoints.

Trend Micro Endpoint Encryption has good performance and is secure.

I have been using Trend Micro Endpoint Encryption for one year.

Trend Micro Endpoint Encryption is stable.

The scalability of Trend Micro Endpoint Encryption has been good.

We have approximately 300 people using this solution and we plan on increasing usage.

The support has been responsive and the level of support they provide is good.

The initial setup of Trend Micro Endpoint Encryption is good.

We had to use an integrator for the implementation of Trend Micro Endpoint Encryption. We have two people who work on this solution.

We pay for Trend Micro Endpoint Encryption every six months. The price of the solution is reasonable.

I would recommend this solution to others.

I rate Trend Micro Endpoint Encryption an eight out of ten.

There are basically two ways it can be deployed. It can be deployed in the cloud or it can be deployed in your endpoint. All your endpoints can be encrypted in the firewall and all your files can be encrypted and stored in the cloud if it is a cloud deployment. 

It passes your data as encrypted in all of your endpoints so that data is more secure so any threat of theft is minimized. 

I don't have much in the way of creative experience, but yes it was good.

I would like to see more integration. More feasible / secure cloud-based solutions need to arrive. I'd like to see better integration with administrative tools & Active Directory integration. 

There are only one or two projects that I have done on Endpoint Encryption. The last time I was working with that was in 2020, so about a year.

We're very satisfied with Trend Micro support.

We work in coordination with Trend Micro itself, so we get advice from them and then implement that. Because it's a big company, they need their direct vendors, contacts, and solutions also.

For the license cases, customers directly contact Trend Micro. 

I would rate it eight out of 10.

The interface is a great feature. 

Improvement of the solution could be made in relation to integration and support. For instance, quarantining endpoints which are reflected into a container, and not allowing the traffic to pass is something that you would expect from integration. It should inform the other devices on the network that there is a malicious endpoint, which has been quarantined. That EDR capability is not there.

I've been using this solution for two years. 

It's a stable solution. 

This solution is not so scalable. We have a couple of guys who allow the endpoint security to run, they're admins. 

We have not had any issues with Trend Micro but we've never raised any case with them. It's very rare that we would need support. 

 We previously used Symantec as a solution but the product was quite old, and we had a lot of issues because it was slow. Many of the malwares, malicious programs used to run without Symantec informing or alerting that there was an issue.

The initial setup is straightforward - it takes about eight minutes. 

I would not recommend this solution. 

I would rate this product a six out of 10.

Over the course of the time I have been using Trend Micro, I would say it is similar to Kaspersky. Overall, I think that it's very interesting, but I wasn't really impressed with the threat protection. For example the threat in the League of Legends for the Cloud.

In terms of what must be improved, I would say the support, the next feature, and the road map. I think all these must be improved, but the important thing to improve is the support.

I would like to see next-gen anti-virus included in the next release.

I have been using Trend Micro Endpoint Encryption for one year now.

For the inspection and the detection of malware, it is almost the same as Kaspersky or Symantec. We know they have a module for the use-pack for the malware, to defend from the pack, and I think it's good.

I have been infected with ransomware that they should catch, and if we get infected it must be learning for it to know it is malware. It's just a weakness. It's not so good for catching ransomware. It's someone in Indonesia. The problem is why we're always with the ransomware.

On a scale of one to ten I would rate Trend Micro Endpoint Encryption a six.

In Indonesia, with our client/our partner, I am hands-on with this solution. Trend Micro, Kaspersky, Symantec, they're all the same. They're really the same technical approach and signature base. It's totally the same for me.

Trend Micro Endpoint Encryption makes up part of our complete security solution. 

We have created some customized policies for our day-to-day applications. We use machine learning plus behavior analysis to track all of the malware and other threats that come in. We do research on them and publish advisories. We then create the list of IoCs for the endpoint, fully with the help of Trend Micro solutions.

We are monitoring the web and also using user-based use cases. If a user is trying to access any malicious sites then it triggers an alert. At this point, we do immediate remediation for that and the system is isolated from the network. With that system out of the way, we can analyze and repair the problem. 

The most valuable feature is the support for email. There is a module called DDEI, the Deep Discovery Email Inspector, which tracks and has the ability to block email. It scans incoming and outgoing emails, including the attachments. One of the new problems is the hiding of malware within fonts, so this solution will scan attached fonts to see if any of them are malicious.

There are a couple of bugs in this solution and these are creating a very large transaction log in the database, sometimes reaching 300GB, which is very annoying. It causes the database to get stuck at times.

We are having some challenges with the network configuration and with one hostname, the IPs are getting changed. We have reported this to Trend Micro.

It would be great if this solution had support for file integrity monitoring.

We have been using Trend Micro Endpoint Encryption for more than one and a half years.

This solution is generally stable but there are some bugs that create a lot of messages in the event logs. Even with this, we do believe in this product. In fact, we totally depend on it and we are using it heavily.

This solution is definitely scalable. We have a user base of more than 500 people, and there are about 700 servers. In that group of people, there are perhaps 50 or 60 IT administrators, and the rest of them are end-users.

We have constant communication with technical support because for us, as we are an enterprise account, we have a dedicated technical person with us. Whenever there is a ticket, that person immediately contacts the technical support team.

I have experience using Kaspersky and Trend Micro is easier to implement.

The initial setup is not very complex. It took about three weeks to deploy, then there is some fine-tuning to be done over time.

We were assisted in our deployment by the Trend Micro Professional Support team.

This is a solution that I recommend. My advice for anybody who is implementing this solution is to be prepared to do some fine-tuning. Without fine-tuning, you are never going to get the full benefit from this product.

I am interested in seeing the issues with this solution resolved because it will be a great product that will compete with all of the other solutions out there.

I would rate this solution a nine out of ten.