Trellix Endpoint Security Platform Reviews

The primary use case is to locate unknown malware.

The solution made it possible for us to have visibility into the amount of malware and threats which were coming into our company.

The solution has helped to increase staff productivity.

It is very valuable in finding out unknown malware.

I hope the solution can be used in cloud systems going forward.

The stability is not so bad, but also not so good.

The scalability is good.

We have our technical teams who can do PoCs. Also, our local vendor can support us.

We did not use a solution prior to this one.

The initial setup was straightforward.

We used a reseller who was good for the first stage of the implementation. However, for the operational phase, they were not so good. The QA time takes too much time. Their response time was lacking.

We have seen a 50 percent decrease in the meantime when detecting a response to threats.

We did look at other vendors, like Cylance. We chose FireEye because they have a long history, which results in stability.

First, implement it. Then, see what is going on in your company. You will see that there are many risks which you have never seen.

The product is not bad, but there may be somethings that need to be modified. The solution is very precise for detecting risks, but the operational quality has some issues.

Our primary use case of this solution is for it to attack malware. 

The loss prevention feature would be the most valuable. This is a good feature but don't use it because of the complexity. 

We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything.

They should improve the time of response, the time of the detection of malware, and the installation of the service.

The features we would want a good endpoint solution to contain are: 

• Multi-operative system
• Better performance
• Integration with browsers
• Firewall control 
• Vulnerability detections
• Threat protections
• Malware detection
• Detection of patterns of behavior
• Process exception
• Automatic authorizations
• Control of application reliable
• The quarantine of a compromised device

Stability is good, but not the best. 

The technical features and price are important for us when choosing a solution. 

The initial setup was complex. 

I would rate this solution a seven over ten. It's not a ten because of the time it takes to detect an issue, technical support and because I have no control with the partner. I know that the office that manages the contract has had some problems because of the reports.

My primary use case of this solution is for the endpoint protection.

It has improved my organization because it helps with visibility, in terms of security. We can see the actual attack and can contain it. The antivirus can detect that. 

• Drive 
• DLP feature for device control

The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus.

It's quite scalable. We have around 30 users. 

I would rate their technical support an eight out of ten. It's not a ten because I would like to see them resolve a case within the day. Sometimes it takes them a long time. 

The initial setup was not complex. The deployment took only a few minutes. We only needed one employee for the deployment. If need be, we'll require two employees for maintenance but one is usually enough. 

We used a reseller for the implementation. 

It's fairly priced compared to other products on the market.

The reporting capabilities are a valuable feature. This enables more visibility on our network.

The DAC (Dynamic Application Containment) component of this product needs improvement.

It is a stable solution. 

It is easy to manage, and there is an awareness of being able to scale out. 

I have not used tech support for this solution. 

The initial setup was very straightforward. 

This product is costly.

For me, the most important criteria in choosing a solution is the performance. I must seriously consider whether the solution is able to adapt to the environment. 

We moved on to FireEye HX as an endpoint solution. Mainly, this is the next-generation endpoint protection where it protects the endpoints not just from the office network but also from roaming. Its capability seeing today's threat actors is the best one.

This gives us a more secure and completely scalable zero-day model security product to the endpoint. We manage not only the software but also the next-gen AV.

All the features of HX give the administrator control over the managed devices:

• Managing is easy
• The different threat actor based signature
• Behavioural analysis
• Malware protection
• Zero-day protection

IOC based detections are really the best ones. However, the enterprise search option is a hunting option given to the admin.

• AV management based on manual scan
• Manual scan feature is not easily done
• A long way of setting hostname set, and
• Scheduling over policy which is time taking and I don't feel comfortable. 

Excellent.

Performance wise, it's good. The agent does not consume much process or CPU.

Great support, a well technology-minded guy with a proactive and ready-to-resolve easy attitude.

The deployment was easy.

In-house, and sometimes getting help from the product vendor.

Though it's expensive, it gives the security required to be trusted with the product.

We primarily use this solution for antivirus and malware protection. 

You can integrate this endpoint protection with a specific business process that you may want to link to the process of the antivirus. It has the capability to custom define user-defined fields. 

One of the drawbacks to the solution is that it is not 100% secure. Sometimes it fails. Another thing we have noticed is that it is not easy to get all of the navigation information from a user. There is definitely room for improvement.

The stability is 80-90%. It is fine.

It has all of the architecture of the solution, for distribution points that will allow you to manage the network traffic. It allows you to find different routes based on actual distributed servers or endpoints. 

We have a very skilled tech support technologist who helps us with our inquiries.

It was not really complex, but, there are many ways to customize this solution. This customization takes some time. 

We receive good protection with this solution. We use this for internet protection on the end-point.

The product helps us by contacting us if there are any virus attacks on our system.

I think the prime feature is the protection from malware.

It is a very stable solution.

The scalability of this product is very good. 

Tech support is not as helpful as they were in the past.

The setup was straightforward, and not complex.

When selecting a vendor, we want to make sure there is a good presence in our region, and competent partners that can give support of the solution.

The pricing is comparable to other solutions. We have no issues with the pricing of this solution.

It is all about the technical experience. Since we use this in our environment, we advise people to use this product.

Our primary use case is for endpoint protection.

It has been protecting us for many years. And, we hope it will continue to do so for many years to come.

I think they have fantastic product but still kind of in the very early stages at the moment. Because they're just changing from the modular version, where they have a antivirus version and they have a spyware module. They have a different module, although it's managed by a single management console to now single-module called endpoint protection. But still, behind the scenes it seems to be a different product, different traits, with different capabilities and speed. Although they have increased the complexity, it has affected the scanning speed.

They're good. We certainly haven't hit the maximum. We are less than 200 employees at our site, but I believe they can scale up to about 1,000+ or even bigger. So, for us, I don't have an issue.

Initial setup was a bit complex because we had not used this product before. So, we had a learning curve of how to understand, manage, how to deploy the product and how to keep updating. Once we understood it, the product was easy to use for our needs.

It is really important for us to consider:

Product Maturity

Cost