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Software Engineer at a computer software company with 10,001+ employees
Real User
Flexible, easy to use, and scalable
Pros and Cons
  • "It's easy to use."
  • "It would be nice if the solution was a bit more stable."

What is our primary use case?

The product is installed in the center and we install a product in it and give it to our customers.

What is most valuable?

The solution is pretty stable and reliable.

The product is very flexible.

It's easy to use.

There is scalability available. 

What needs improvement?

It would be nice if the solution was a bit more stable. 

For how long have I used the solution?

I've been using the solution for a number of years at this point.

Buyer's Guide
Trellix Endpoint Security Platform
May 2025
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can do so.

We have a few hundred users that are on the solution. 

How are customer service and support?

We haven't required any help from technical support so far. I've never actually been in contact with them.

Which solution did I use previously and why did I switch?

We are just using McAfee. We don't use any other solution. 

How was the initial setup?

I did not handle the installation. McAfee is already installed in the servers and then we or the customers get the servers. Therefore, we don't have to actually do anything regarding McAfee. It's already installed in there.

What's my experience with pricing, setup cost, and licensing?

We purchased the enterprise edition.

The payment part is handled from the management side. We don't do anything regarding payment. Therefore, I can't speak to exact pricing.

Which other solutions did I evaluate?

We did not evaluate any other solutions before taking on this solution.

What other advice do I have?

We are a customer and an end-user.

We are likely using the latest version of the solution, however, I cannot speak to the exact version number. 

I'd rate the solution at an eight out of ten. We've been mostly happy with its capabilities. 

I'd recommend the product to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
S M Fazlul Haque - PeerSpot reviewer
IT Lead Engineer, Information Technology at Banglalink
Real User
Provides good dashboard control, so we can centrally monitor the entire status of our organization
Pros and Cons
  • "The solution provides dashboard control, so we can centrally monitor the entire status of our organization."
  • "While we are pleased with the endpoint solution, there should also be a separate one for the firewall."

What is our primary use case?

We use the solution as a server and workstation.

What is most valuable?

The solution provides dashboard control, so we can centrally monitor the entire status of our organization. This is very good.

What needs improvement?

While we are pleased with the endpoint solution, there should also be a separate one for the firewall. 

For how long have I used the solution?

We have been using McAfee Endpoint Security for at least five years. 

What do I think about the stability of the solution?

The solution is stable. As evidence, we have been using it for upwards of five years. 

What do I think about the scalability of the solution?

The scalability is good. 

How are customer service and technical support?

We receive local technical support and this is networked, which allows them to to open a ticket for us. 

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the price, since we have a separate team that handles this issue. 

What other advice do I have?

There are 2500 users in our organization who utilize the solution. 

I would recommend the solution to others.

I rate McAfee Endpoint Security as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security Platform
May 2025
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,807 professionals have used our research since 2012.
reviewer1544757 - PeerSpot reviewer
Network Administrator at a tech services company with 51-200 employees
Real User
Manageable from anywhere, updates frequently, and simple installation
Pros and Cons
  • "I have found the most valuable features to be the ability to manage the solution from anywhere and having an overview of the companies security."
  • "There are more secure featured solutions from McAfee on the market but for smaller companies like ours, they are too expensive."

What is our primary use case?

We use the solution to protect our endpoint systems.

What is most valuable?

I have found the most valuable features to be the ability to manage the solution from anywhere and having an overview of the companies security. I can see which computers are patched, which computers are updated, and which ones might have possible infections or problems. Additionally, The solution is always up to date because there are updates frequently. Recently, MVISION was added and it is a new feature that has some advanced security qualities.

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable. We have approximately 60 users using this solution in our organization.

Which solution did I use previously and why did I switch?

We used Symantec a long time ago.

How was the initial setup?

The installation is very easy.

What about the implementation team?

We did the implementation of the solution ourselves. We have a team of two that does the deployment and implementation.

What's my experience with pricing, setup cost, and licensing?

There is a one-year and a three-year license available for this solution, we are currently on a three-year license. There are more secure featured solutions from McAfee on the market but for smaller companies like ours, they are too expensive.

What other advice do I have?

Since we are a public utility company there are some laws here when it comes to purchasing, we have procurement procedures. We have to do tendering and then companies apply. I am very happy with the solution. If I could extend the license, for example, for three more years, I will do it immediately. We are in the process now. 

I would recommend this solution to others.

I rate McAfee Endpoint Security ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1525362 - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 1,001-5,000 employees
Real User
Stable, with good endpoint security but needs to offer local support
Pros and Cons
  • "The solution offers very good endpoint security."
  • "The solution needs to offer better local technical support."

What is our primary use case?

We primarily use the solution for endpoint security.

What is most valuable?

The solution offers very good endpoint security.

The solution is quite stable.

We've found the pricing to be pretty good. It's not too expensive.

What needs improvement?

The solution needs to offer better local technical support.

I would like to see Endpoint Vulnerability Assessment included in the solution in the future.

For how long have I used the solution?

We've been using the solution for about ten or so years now. It's been a while. It's likely been around a decade.

What do I think about the stability of the solution?

The stability of the solution is very reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is great.

How are customer service and technical support?

We don't have very good local technical support. The company really needs to build out its ability to support clients at a local level. We're not overly satisfied with the level of help we receive due t the lack of local support.

How was the initial setup?

I wasn't responsible for the initial setup. I can't really speak to how easy or difficult the solution is to set up or how long the deployment takes.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty reasonable. It's not too expensive.

What other advice do I have?

We're just a customer and end-user. We aren't affiliated with McAfee and do not have a business relationship with them.

I wouldn't recommend this solution to other companies, at least not in Indonesia. There's no local support of the product here and it affects our ability to leverage it properly.

I'd rate the solution at a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at a tech company with 1,001-5,000 employees
Real User
The most valuable feature is the capacity to collect all the information for forensic analysis purposes.
Pros and Cons
  • "FireEye Endpoint Security's scalability is awesome. I think it is one of the best on that front."
  • "The reports need more development. They need more details on the reports and more details taking the executive view into consideration."

What is our primary use case?

The two primary use cases are towards the process monitor and malware detection for APT (Advanced Persistent Threat).

How has it helped my organization?

FireEye Endpoint Security has improved our customers' organizations. Before a customer was with us, they may have worked with Windows Defender. This is for suspicious activity. Then they implement the next solution that is for network monitoring. With that, they deploy the EGX for info security. Now, with these components, they have a lot of visibility on their network and endpoint activity.

What is most valuable?

The most valuable feature that my customers have found with solution is the capacity to collect all the information for forensic analysis purposes.

What needs improvement?

In my personal and professional view, I think the reports need more development. They need more details on the reports and more details taking the executive view into consideration.

These reports contain the information that is gathered at the intake solutions. They are more geared for the technician and I think they need more executive information because it is important to talk to the main executives, and for them to see what is happening related to some of those suspicious activities.

For how long have I used the solution?

I have been using FireEye Endpoint Security for something like 4 years.

What do I think about the stability of the solution?

In terms of stability, we have had some issue related to the deployment and hardware requirements, because most customers need to revalidate all those requirements. For example, if your deployment was on a hyper B environment, we don't know their server. They decrease in the performance of the appliance because in some cases, the requirements are not specifically stated, including the CP or reserve for those components. For example, I may define that the memory requirement is 16 gigabytes with a specific machine build.

What do I think about the scalability of the solution?

FireEye Endpoint Security's scalability is awesome. I think it is one of the best on that front. This is because many of its steps are related to the optimization of whole the process, it's ratings and solutions with mail, social network, input solutions, and next generation CMM like Kellogg's. All these are on the single platform called FS. I sold a lot. You can see its integration with print solutions. That's very amazing.

We have companies with a lot of endpoints. We think we have something like 4000 agents and 2 main appliances.

How are customer service and technical support?

Technical support is really great. The support is generally very fast, responding within one day.

How was the initial setup?

The main deployment is very simple because it's related to the deployment of an OVA file. The physical deployment is no problem.

But the deployment needs some special knowledge about the quick console.

Deployment tales about one week or less.

What's my experience with pricing, setup cost, and licensing?

If you compare your solution without the antivirus solution, and the price of the agent, it is a little bit expensive. But when you learn more about the value of forensic analysis, you will pay those costs. The price is expensive compared with other solutions, with the competitors. But it is really fast and really flexible and the user can research the information.

Which other solutions did I evaluate?

I think they checked out Kaspersky as well.

What other advice do I have?

I would recommend to check how they might pull reports. For example, where the customer modes fall because it's an independent investigation related to an IP.

On a scale of one to ten, I would give FireEye Endpoint Security a ten, because it's the only good option.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1390227 - PeerSpot reviewer
Administrator at a financial services firm with 1,001-5,000 employees
Real User
A simple, stable solution for full network protection from malware and ransomware
Pros and Cons
  • "The solution is stable."
  • "An area of improvement for this solution is to make it easier to manage."

What is our primary use case?

We are using it on our network as protection.

What needs improvement?

An area of improvement for this solution is to make it easier to manage.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
IT Engineer at FormatPC
Reseller
Provides good visibility, supports drive encryption, and the threat intelligence capability improves overall security
Pros and Cons
  • "It provides a lot of information and great visibility, with really great options for managing the environment."
  • "The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features."

How has it helped my organization?

It provides a lot of information and great visibility, with really great options for managing the environment.

What is most valuable?

The desktop firewall is a great product. It can be set to allow only authorized applications to communicate with the internet. In this way, it can block the changes for an unknown application to access our command and control server and to receive encryption keys. It is very good at preventing crypto-malware.

Their drive encryption is perfect.

You can create a complete inventory of all available executable files on the machine and whitelist the ones that you want, then lock the machine so that nothing else can be executed.

The web filtering is quite good at the endpoint level.

The threat intelligence exchange product is great because at the moment malware is detected on one device or other devices and endpoints, our servers are informed about the threats and they will be automatically recognized.

The solution has a ton of products and great features.

ePO can now be integrated with products from other vendors such as BeyondTrust, Boldon James, Titus, and you can even control Microsoft BitLocker. The architecture is easily extended and upgraded.

What needs improvement?

The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features.

This product requires Microsoft SQL Server as a database and you have to deploy it yourself, then later integrate it with the console. 

For how long have I used the solution?

I have been using McAfee Endpoint Security since it first entered the market, which was several years ago.

What do I think about the stability of the solution?

This is a stable product. I have been working with their console since version 4.6 in 2011 and in cases where it stopped working, I was able to recover easily and it was repaired when the issue was solved. None of them crashed in a way that you could not recover from and fix it. The repairs were always relatively easy.

What do I think about the scalability of the solution?

It is very scalable. We have four or five people in the office, but I have a few thousand workstations that are being protected by it. We have more than 10 ePO consoles, with some on-premises and some on the cloud.

How are customer service and technical support?

We rarely needed to contact support from the vendor. In the situations when we needed some configuration from them, the response was always good.

Which solution did I use previously and why did I switch?

We are McAfee partners, so I have used almost all of their endpoint products.

How was the initial setup?

The initial setup is a little bit complicated, although this is because it has a tremendous number of features. Almost anything that you can think of can be configured.

The time required to deploy an ePO server with endpoint security depends on the number of endpoints in the environment, as well as the business processes. Some things require monitoring and observation over time, but in general, it can be set up over two or three days.

What about the implementation team?

Our in-house team is responsible for the deployment, which requires one engineer on-site. We also provide support to our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is great and licensing fees are billed on a yearly basis.

What other advice do I have?

In general, it is a really great product and I recommend it. I don't have any objections and most of the users only use perhaps 25% of the features that are available. I cannot remember a time that I needed a feature and it wasn't available in the console.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1447320 - PeerSpot reviewer
CISO at a manufacturing company with 10,001+ employees
Real User
Very stable solution with good value but lacks easy cloud compatibility
Pros and Cons
  • "I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
  • "We would like to see all the features available on cloud."

What is our primary use case?

McAfee Endpoint Security can be used for threat protection, for malware protection, and for data loss prevention by encrypting the end user devices using full depth encryption.

We are using the latest version minus two because we generally update the antivirus to the current version after testing it. So generally it is two versions behind.

We have three versions in our network, one is the latest version, then we have a minus one on critical machines and minus two on the endpoints.

What is most valuable?

The most valuable feature of McAfee Endpoint Security is that it is stable. It is a good product.

What needs improvement?

In terms off what could be improved, it is a little bit slow.

Additionally, the encryption part definitely needs to be improved.

We have faced certain issues recovering the data from systems which could not be fully encrypted by McAfee and then the decryption was a nightmare, it took a lot of time. Some could not even be recovered. That was one issue. 

The endpoint protection and anti malware features are good. But encryption and decryption are a bit slow and it's a tedious job.

The second issue is that the public dashboards are out-of-the box kinds of features, so they need to be configured, which takes a lot of time.

Finally, there is an issue with the device timing features for allowing certain devices within the network for what we call USB protection. For master devices or static Bluetooth devices which need to be connected, the white-listing of those devices needs to be more straightforward, it is currently highly technical.

The dashboard and encryption should be improved. 

There is a cloud-based environment available from McAfee which is called MOVE. If the customer has already implemented it on-premises, it should be integratable with the MOVE version. We discussed this with McAfee and they said encryption data can not be moved to cloud. This means if I move my antivirus server to the cloud, I still need to maintain a separate encryption server within my network. That is the challenge.

We would like to see all the features available on cloud.

For how long have I used the solution?

I have been using McAfee Endpoint Security for three years.

What do I think about the stability of the solution?

McAfee Endpoint Security is a stable product. 

What do I think about the scalability of the solution?

In terms of scalability, as of now, we have licensing for 2000 users. We originally purchased it for 1800 users. Now we have renewed it for another year for 2000 users.

It's not scalable now because we have endpoint detection and response, the new technology which has been released by many companies, including McAfee. If we need to move to EDR, we will need to remove this and to implement the EDR across different products.

We require three people to deploy and maintain the solution.

Which solution did I use previously and why did I switch?

Before switching to McAfee Endpoint Security, we were using Trend Micro.

How was the initial setup?

The initial installation went on for two and a half months.

It was straightforward for Endpoint Protection Antivirus for encryption, but it took some time. This McAfee encryption had some issues with Windows 8 and Windows 7 older versions. For new versions it runs smoothly.

What about the implementation team?

When we implemented three years back we used a system integrator, our partners, for doing the installation.

We have 1700+ systems so we needed to be setup with this solution.

What's my experience with pricing, setup cost, and licensing?

I think the costing is fine compared to other products. Cost-wise you definitely get value for your money.

What other advice do I have?

We have already recommended it.

On a scale of one to ten I would rate McAfee Endpoint Security as a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trellix Endpoint Security Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Trellix Endpoint Security Platform Report and get advice and tips from experienced pros sharing their opinions.