A specific example of how the digital twin has benefited my organization is that I have managed to make the digital twin work in near real time, carrying out scenario simulations that in traditional databases take several minutes or tens of minutes to run the queries. In TigerGraph, it is a matter of seconds. I have been able to show clients how the digital twin is capable of working in near real time by simulating scenarios of their supply chain.
Responsable Del Equipo D Más D at a tech services company with 51-200 employees
Digital twin has transformed real-time supply chain simulations but still needs richer community tools
Pros and Cons
- "A specific result that reflects this positive impact on my company's market position is that I have almost a 100% win rate on bids for projects that involve graphs, thanks to my experience with TigerGraph."
- "TigerGraph could improve by making the community version more complete and not limited to a monolithic service."
What is our primary use case?
My main use case for TigerGraph is a digital twin of the supply chain. I put all the data from companies' supply chains into it, model them as a graph, and in this way, link all the relationships between all the nodes. I am able to simulate what will happen in the supply chain based on the information from the graph. I also use TigerGraph for Graph RAG in different language model applications.
What is most valuable?
The best features that TigerGraph offers are the cloud storage, not having to run it on-premises, and the graph visualization layer from TigerGraph cloud. I am also able to play with schemas, draw them, and modify them from a user-friendly interface.
The visualization layer and the management from the cloud have made my team's work easier compared to previous solutions because it allows us to run queries and modify the graph schema practically effortlessly.
TigerGraph has positively impacted my organization by allowing me to show how graphs and their algorithms are used. It has allowed my organization to be at the forefront of this technology because I bet on it before anyone else did, and now this technology is in demand. This has put my organization in a very prevalent market position.
A specific result that reflects this positive impact on my company's market position is that I have almost a 100% win rate on bids for projects that involve graphs, thanks to my experience with TigerGraph.
What needs improvement?
TigerGraph could improve by making the community version more complete and not limited to a monolithic service. Additionally, integrating models well would be beneficial.
For how long have I used the solution?
I have been using TigerGraph for two and a half years.
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What do I think about the stability of the solution?
TigerGraph is a stable platform.
What do I think about the scalability of the solution?
The scalability of TigerGraph is acceptable.
How are customer service and support?
I rate TigerGraph's technical support an eight.
What was our ROI?
I have seen a return on investment with TigerGraph, with computation times reduced by a factor of 10.
What's my experience with pricing, setup cost, and licensing?
My experience with TigerGraph's pricing, implementation cost, and licenses is that with technical support, it is good. The prices are a bit high, but they are worth it.
Which other solutions did I evaluate?
Before choosing TigerGraph, I did not evaluate other options. I went straight for TigerGraph.
What other advice do I have?
My advice to other people who are considering using TigerGraph is to learn GSQL well in order to write good queries, to understand how graphs work, and to thoroughly review TigerGraph's user guides. I rate this review seven overall.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 12, 2026
Flag as inappropriateData Analyst at a tech services company with 11-50 employees
Graph analysis has transformed how we detect crypto fraud patterns and optimize transaction insights
Pros and Cons
- "TigerGraph has positively impacted my organization by providing better visualization and transaction patterns compared to our original database, BigQuery, which did not meet client expectations in data representation."
- "TigerGraph can be improved by providing more tutorials about G-SQL."
What is our primary use case?
My main use case for TigerGraph involves finding default patterns in cryptocurrency transactions, where my company received a project that required us to identify those patterns.
A specific example of how I used TigerGraph to find patterns in cryptocurrency transactions was to observe multi-hopping in a limited time frame, where the maximum transaction was happening from one person to multiple people, which is a fraud detection pattern indicating a large amount from one person going to different people in a very small amount of time.
Another use case I had was to observe the amount accumulation with the top five people in a given time frame. As cryptocurrency data is increasing day by day, we took three months of data and inserted it into TigerGraph using CSVs rather than any API to identify the top five people accumulating the most amount, utilizing a heap accumulator in that case.
What is most valuable?
The best features TigerGraph offers in my experience include its ability to handle large data sets, which made client handling much easier as visualizing that data in table form was very tiring and not at all effective. TigerGraph provided a great experience in data visualization.
I appreciated TigerGraph's visualization because it was easy to see when one person accumulates an amount that goes to one hundred or more people, as the edges and vertices displayed relationships in an amazing way, making it very easy to visualize transactions and patterns. We could change colors, names, and icons according to our requirements, which was very helpful.
Regarding additional features, writing queries was also very interesting, as the queries and accumulators used in TigerGraph made changing the requirements from customers very easy because G-SQL is, in my opinion, quite easy to grasp.
TigerGraph has positively impacted my organization by providing better visualization and transaction patterns compared to our original database, BigQuery, which did not meet client expectations in data representation.
Specific outcomes that show how TigerGraph helped our organization include saving time, as BigQuery was costly in terms of data querying. TigerGraph allowed us to write G-SQL queries and filter out data, definitely reducing manual work and helping us with cost optimization.
What needs improvement?
TigerGraph can be improved by providing more tutorials about G-SQL. With experience, I have increased my skills for G-SQL, but I found limited tutorials online, so I would really want to see an improvement in G-SQL tutorials or proper documentation.
For how long have I used the solution?
I have used TigerGraph for about two years.
What do I think about the stability of the solution?
I did not find any fault regarding TigerGraph's stability.
What do I think about the scalability of the solution?
As for scalability, I did not find any slowdowns or challenges. As the dataset increased, it performed better, and I found no inconsistencies.
Which solution did I use previously and why did I switch?
I previously used Google Cloud's BigQuery, and we switched because querying data there was very costly, and its table format did not make sense for the relationships of transactions.
What was our ROI?
I have seen a return on investment with TigerGraph. It is much cheaper than using BigQuery, saving time because we can see patterns right in front of our eyes without needing to go back and change previous queries, thus requiring fewer employees as only a small team worked on TigerGraph.
Which other solutions did I evaluate?
I do not remember the other software that displays vertices and edges as relationships, but the volume of data we had made TigerGraph the best option due to its architecture and other technical aspects, making it much faster.
What other advice do I have?
For those looking into using TigerGraph, I would advise that understanding the G-SQL part is crucial because without that, choosing TigerGraph would not be beneficial. However, once you grasp G-SQL, which I think is easy, you can master TigerGraph as a developer.
Overall, I think it was good to use TigerGraph, and I had a nice experience. I have given this review a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Incentive for this review
Last updated: Jul 15, 2026
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