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reviewer1119267 - PeerSpot reviewer
General Manager at a tech vendor with 11-50 employees
Real User
Overall good features, fair pricing and adequate technical support
Pros and Cons
  • "SUSE Linux Enterprise is scalable."
  • "I have not seen an ROI with this solution."

What is most valuable?

My customers are happy with the features and the stability of the code. Also the availability of extended support of each version for a few years after normal support ends. Unique advantages are offered by the special edition SES for SAP applications.

For how long have I used the solution?

I have been using SUSE Linux Enterprise for approximately three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

SUSE Linux Enterprise is scalable.

Buyer's Guide
SUSE Linux Enterprise
October 2025
Learn what your peers think about SUSE Linux Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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How are customer service and support?

I don't have personal experience with the support - however my experience with selling subscription and support contracts over the years indicates that vendor support is adequate because end-users are happy.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have dealt with the Red Hat solution. 

What was our ROI?

I am not an end-user deploying the solution, so  ROI is not really applicable. However, as the subscription price of the solution is quite lower than comparatively featured Enterprise Linux Server offerings, the ROI should be correspondingly higher.

What's my experience with pricing, setup cost, and licensing?

As with all commercially supported open source software, there is no license fee for this solution, users buy annual or multi-year support subscriptions.

What other advice do I have?

I do recommend this solution to customers who deploy enterprise open source linux systems. If customers order it we sell it to them.

I rate SUSE Linux Enterprise a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Official distributor-reseller of SUSE
PeerSpot user
reviewer1689051 - PeerSpot reviewer
DevOps Strategist at a marketing services firm with 1-10 employees
Real User
Easy to use, gives you more control on a Unix system
Pros and Cons
  • "Linux is easy to use. You have more control on a Unix system."
  • "SUSE could make more APIs available."

What is our primary use case?

We have a large user base and applications that are distributed. So some are on Unix, and others are on Windows.

How has it helped my organization?

Linux is easy to use. You have more control on a Unix system.

What needs improvement?

SUSE could make more APIs available.

For how long have I used the solution?

We've been using Linux Enterprise for almost two years.

What do I think about the stability of the solution?

Linux Enterprise is quite stable.

How are customer service and support?

We haven't had to contact SUSE support thus far.

What's my experience with pricing, setup cost, and licensing?

The price of Linux Enterprise could be lower.

What other advice do I have?

I rate SUSE Linux Enterprise 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SUSE Linux Enterprise
October 2025
Learn what your peers think about SUSE Linux Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Stable with an elegant design and good performance
Pros and Cons
  • "The initial setup is very straightforward."
  • "Red Hat has more packages that are available than SUSE does. I'd love to see more projects based on SUSE."

What is our primary use case?

SUSE Linux is the best enterprise Linux distribution, period. It's my preferred laptop operating system.

What is most valuable?

I'm using the latest that they have which is a new innovation called MicroOS, which basically creates immutable infrastructure. It's a new trend in the Linux world and it is amazing. SUSE has been different from Red Hat with its YaST tool. They have a tool called YaST and it makes Linux server administration much easier as it's like a GUI, not a command line. It's a really amazing tool at it allows you to automate the administration of Linux servers. I love it. I felt like it's where the enterprise should be.

You can always have Oracle databases installed on SUSE. You can do the same on Red Hat. SUSE is a German company and they're very good with SAP. There is this database or ERP system based on this thing called SAP HANA. SUSE Linux is one of the few certified options to install SAP HANA on. If you're talking about enterprise-grade Linux, that can work on both Oracle and SAP and can offer it both Oracle and SAP workloads, SUSE is the best. I love it.

The stability, the performance, and the elegant design are all aspects I really like. Everything about SUSE I like, to be honest.

The product can scale. 

The initial setup is very straightforward. 

What needs improvement?

People usually don't go with SUSE, when they're outside of the European Union. They go with Red Hat, especially in the Middle East. They love the American thing. However, SUSE and Red Hat are pretty similar. They help each other, in the end. They have amazing products and pretty much have a lot of common product bases between them. There are only minor differences.

Red Hat has more packages that are available than SUSE does. I'd love to see more projects based on SUSE. They are doing a great job, however, it's not at the same level as compared to Red Hat. You can install almost anything on Red Hat or Ubuntu, however, not everything is straightforward or compatible with SUSE.

For how long have I used the solution?

I've been using the solution for six years at this point. 

What do I think about the stability of the solution?

The product is quite stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. the performance is good. 

What do I think about the scalability of the solution?

The solution can scale if a company needs it to. 

Not many people are using the product, even on the business side. Very few customers have SUSE. Very few understand the market, and therefore, very few have SUSE. I don't deal with it much in the market. However, at home, I'm running it on my laptop. My personal laptop is running on SUSE.

How are customer service and technical support?

I've never had to interact with technical support. I can't speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

I'm familiar with Red Hat and Oracle as well.

I started my career as a web developer. I was really fond of cross-platform applications and cross-platform development. I've interacted with Mac operating systems. I've interacted with Windows, mainly. Nowadays, my personal favorite is an operating system called FreeBSD, which is not related to Linux at all. It's Linux-based, yet it's not Linux. It's different. Also, I have dealt with Android and iOS and that's mainly it. Windows, Linux, Macs, and the FreeBSD.

How was the initial setup?

The initial setup is straightforward. It's not as easy as Ubuntu. Sometimes you can run into hiccups with the drivers. Other than that, it's amazing. There's also a GUI, there is an interface. You just basically run your settings and click next, next, next, and you're good to go.

What's my experience with pricing, setup cost, and licensing?

There is no license. Usually, no Linux will charge for a license. They will get sued if they do so, as they are all running GPL software. GPL software would insist that you do not modify the code without sharing it with the public and anybody can use it. That's why it's not possible for them to charge money on the use.

What other advice do I have?

I'm using openSUSE 42.5, which is also based on SUSE. It's the same operating system, just under a different name. 

I'd rate the solution at a ten out of ten. It's been great, overall. I'm more than satisfied with its capabilities. 

I'd definitely recommend SUSE over any other Linux distribution. If you are a person who is learning Linux, very new to Linux, I would say go with Ubuntu. If you like American approaches, I will tell you to go with Red Hat. That said, SUSE is the best enterprise Linux out there, period. Red Hat does have an amazing company as well, and it's doing great contributions. However, my heart tends to always fall towards SUSE and how their product is really not just stable, but also user-friendly in the server world. In Red Hat, you have to know the command line. In SUSE, it's not a must. You do, however, there's a lot of things that can be automated without you having to write scripts.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1401510 - PeerSpot reviewer
Team leader technical support at a manufacturing company with 201-500 employees
Real User
Stable, scalable, and easy installation
Pros and Cons
  • "The stability of the solution is good. We have not had any issue with performance."
  • "The interface could improve."

What is our primary use case?

We are using SUSE Linux Enterprise for application management.

What needs improvement?

The interface could improve.

For how long have I used the solution?

We installed this solution seven years ago and we are not using it very much. I have been using this solution for approximately six years.

What do I think about the stability of the solution?

The stability of the solution is good. We have not had any issue with performance.

What do I think about the scalability of the solution?

We have not had any issue with the scalability.

We have approximately five people using this solution in my organization.

How was the initial setup?

The installation was not difficult.

What about the implementation team?

The deployment took a team of two and if you had administrators it would be convenient.

What's my experience with pricing, setup cost, and licensing?

There is a free tier and a paid support tier. If you do not need support, then the solution is free to use. If you need support then there is an option for that as well.

What other advice do I have?

We are not using this solution very much anymore and we are moving away from this platform.

I rate SUSE Linux Enterprise an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1606152 - PeerSpot reviewer
SAP Director at a tech services company with 501-1,000 employees
Real User
Stable, scalable, and has good support
Pros and Cons
  • "I have not experienced any issues with this operating system."
  • "The initial setup could be simplified."

What is our primary use case?

We use this as our operating system. It's a platform to deploy solutions.

What is most valuable?

I have not experienced any issues with this operating system.

What needs improvement?

The initial setup could be simplified.

I would like to see integration with other solutions.

For how long have I used the solution?

I have been working with SUSE Linux Enterprise for three years.

What do I think about the stability of the solution?

It's a stable solution. I have not experienced any issues.

What do I think about the scalability of the solution?

SUSE Linux Enterprise is a scalable product.

We have approximately 200 users in our organization.

How are customer service and technical support?

Technical support is okay.

Which solution did I use previously and why did I switch?

I have been working with the cloud version of Microsoft. NET Framework for 10 years. We use it for administration processes and finance.

How was the initial setup?

The initial setup is a bit complex. You need to have an expert with the expertise to assist you, but, it doesn't take a lot time.

We have a team of five people to maintain this solution.

What about the implementation team?

You definitely need the help of an consultant for the installation.

What's my experience with pricing, setup cost, and licensing?

I have to pay for a license in order to get support.

What other advice do I have?

I am responsible for project management. I follow up and track the progress and provide reviews to the customers.

I would recommend this solution to others who are interested in using it. That said, there is always room for improvement.

I would rate SUSE Linux Enterprise an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at YASH Technologies
Real User
Good performance, integrates well with Active Directory, and has an inbuilt HANA firewall
Pros and Cons
  • "The most valuable feature is that there is an inbuilt HANA firewall."
  • "We have had trouble integrating Autodesk with the SUSE manager."

What is our primary use case?

We implement SAP solutions for our customers using SUSE Linux Enterprise as the operating system. We perform migrations from on-premises to cloud, where customers ask us to migrate their applications and data. When they want to implement SAP HANA they have two choices, which are SUSE Linux Enterprise and Red Hat.

What is most valuable?

The most valuable feature is that there is an inbuilt HANA firewall.

Integration with Windows Active Directory is user-friendly.

Security and performance are good.

What needs improvement?

We have had trouble integrating Autodesk with the SUSE manager. It is a problem in the configuration and the documentation does not properly explain how it needs to be managed. 

For how long have I used the solution?

We have been working with SUSE Linux Enterprise for more than 10 years.

How are customer service and technical support?

When I experience problems, the first thing that I do is try to solve the issues myself. If I fail then I will contact technical support; however, until now, I have not had a problem that necessitated contacting them.

Which solution did I use previously and why did I switch?

I'm from a Red Hat background and I also have experience working on SUSE. In my previous deployment, I found that SUSE was working slightly better than Red Hat. The main reason is that when we hand over the system to the team and we do a system readiness, everything is automated. Compare this with Red Hat, where there are some manual things that we need to do using the command line and from the sysctl settings as well.

One of the things that we need to explain to customers is why we recommend using SUSE Linux Enterprise over Red Hat, which they may already have installed.

A nice feature that Red Hat Spacewalk has is that it will automatically perform a vulnerability check on the Red Hat servers, which is something that SUSE is missing.

How was the initial setup?

The length of time for deployment depends on the environment. For a VM installation, it will not take more than 20 minutes. Deploying within a data center is longer, but will still not take more than one hour.

What about the implementation team?

Being part of the infrastructure team in the company, we are responsible for these types of deployments, as well as cloud-based storage solutions. We have a complete team.

What was our ROI?

For SAP deployment, SUSE offers better value for the company when compared to Red Hat.

What other advice do I have?

After working with both SUSE and Red Hat, I would absolutely recommend people implement SUSE Linux Enterprise. The features that it provides in terms of security, managing the storage, and encryption/decryption, all contribute to why I recommend it.

In summary, this is a good product and it has the features that everyone needs.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Enterprise Solutions Architect at a tech services company with 201-500 employees
Real User
Out-of-the-box SLES supported all of our HBAs and hardware specific components. I have not been overly impressed with their technical support.
Pros and Cons
  • "Out-of-the-box SLES supported all of our HBAs and hardware specific components."
  • "It also was very easy to setup, and offered an easy to use advanced setup option as well. This helped to create special configurations for different use cases."
  • "When working in a Department of Defense environment, Security Technical Implementation Guides (STIGs) have to be followed. SLES is not really addressed directly here. It did make following security policy difficult."
  • "I have not been overly impressed with their technical support."

What is our primary use case?

My colleagues and I have been using the product for several years now. Overall, I have been very satisfied with it and the way it has integrated into many of the solutions that we have placed in service. SLES is a mature, solid Linux offering. I recommend that companies, which have not reviewed its potential, take a second look.

My experience with SLES extends for at least eight years.

How has it helped my organization?

The organization was using an Oracle database and application server, and the Orarun package made deploying those products so easy. It even allowed us to move most of the Oracle software configuration effort away from us to DBAs and application support personnel. 

I do not know if YaST or Orarun made the most impact in our organization. Both made life a lot easier. YaST just made administration a breeze.

What is most valuable?

The best experience would have to be the upgrade process. It has progressed to be very easy and seamless. 

The most valuable aspect of the product was the support for the Oracle product stack. The Orarun package was such a tremendous help in our shop.

What needs improvement?

When working in a Department of Defense environment, Security Technical Implementation Guides (STIGs) have to be followed. SLES is not really addressed directly here. It did make following security policy difficult. Red Hat is more friendly in this respect.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I do not recall any stability issues up until Hyper-V was added to the mix. I am not really sure it should be counted because we were not privy to the underlying configuration, and there were other VMs experiencing similar behavior.

What do I think about the scalability of the solution?

With respect to scalability, there have never been any issues. The product was always able to perform the way we needed it to. The SDK and HA software extensions really helped to make many of our solutions possible.

How are customer service and technical support?

Unfortunately, I have not been overly impressed with their technical support, except on one occasion. I was completely blown out of the water by the outcome of ticket I opened on setting up an IMAP server. The support rep assisted me and drafted a document that would be published for others to benefit from.

Which solution did I use previously and why did I switch?

My organization moved from Solaris and HP-UX to SLES. These vendors' OEM hardware became too expensive and we were looking for an alternative. 

SLES proved to be a very extendable product, supporting most, if not all of our infrastructure. The major reason I chose to use the product was the extensive enterprise peripheral support. Out-of-the-box SLES supported all of our HBAs and hardware specific components. This was really what sold me.

How was the initial setup?

It also was very easy to setup, and offered an easy to use advanced setup option as well. This helped to create special configurations for different use cases.

What's my experience with pricing, setup cost, and licensing?

As far as licensing goes, there is nothing unusual here. The price and model have worked fine for my organization

What other advice do I have?

Any company looking to standardize on a Linux platform should seriously review this product. It has served me well for many years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Systems Support Specialist at a hospitality company with 201-500 employees
Real User
YaST simplifies the server management allowing for a centralized utility to control most of the server functions
Pros and Cons
  • "YaST simplifies the server management of SUSE allowing for a centralized utility to control most of the server functions."
  • "The initial setup for most modern Linux distributions is normally straightforward. Most of the common distributions use an ncurses or GUI install."
  • "All distributions of Linux could use some improvement."
  • "The only stability issues that I can recall encountering with SUSE would be with KDE. However, that is limited to just the desktop environment as I have not had stability issues with ​most server functions."

What is our primary use case?

I have been using SUSE and OpenSUSE since 1999 in various capacities.

What is most valuable?

There are several items which make this distribution a good product, however I think YaST is probably what I like most about it. YaST simplifies the server management of SUSE allowing for a centralized utility to control most of the server functions.

What needs improvement?

All distributions of Linux could use some improvement. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The only stability issues that I can recall encountering with SUSE would be with KDE. However, that is limited to just the desktop environment as I have not had stability issues with most server functions.

What do I think about the scalability of the solution?

Not that I can recall.

How are customer service and technical support?

I have never actually used the technical support. If I had an issue, then I would search the forums to find others that may have encountered similar issues.

Which solution did I use previously and why did I switch?

I have used various different distributions of Linux. Currently, I am supporting Ubuntu and CentOS server deployments.

How was the initial setup?

The initial setup for most modern Linux distributions is normally straightforward. Most of the common distributions use an ncurses or GUI install. 

What's my experience with pricing, setup cost, and licensing?

I would advise others to download the free or strictly open source versions, then test them in their environment before committing to a purchase. This will allow for testing suitability for applications that they want to run. 

Which other solutions did I evaluate?

I have evaluated several different versions of Linux distributions over the years. It depends upon the planned use as to which platform will work best. I have tested RedHat, Debian, Ubuntu, SUSE, Linux Mint, SparkyLinux, SliTaz, Gentoo Linux, and several others.

What other advice do I have?

Verify this product will do want you need it to do. As with all server class distributions, it can be setup with or without the GUI.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SUSE Linux Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free SUSE Linux Enterprise Report and get advice and tips from experienced pros sharing their opinions.