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it_user1140936 - PeerSpot reviewer
Business Consultant. at a tech services company with 11-50 employees
Reseller
Good scalability, stability and reliability
Pros and Cons
  • "The most valuable features the solution offers are compliance, reliability, and information about reliability."
  • "The interface of solar winds could be improved."

What is our primary use case?

We primarily use the solution to check the configuration for Cisco, Juniper or L3 devices in our network.

What is most valuable?

The most valuable features the solution offers are compliance, reliability, and information about reliability.

What needs improvement?

The solution could offer a better compliance report. GDPR has many security standards. If a company is working with an international client, it must be compliant with any standards. We work with a bank, financial companies, and an insurance company. They need to be compliant and the core customer compliance is our main challenge.

The interface of solar winds could be improved.

For how long have I used the solution?

I've been using the solution for one year.

Buyer's Guide
SolarWinds Network Configuration Manager
May 2025
Learn what your peers think about SolarWinds Network Configuration Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of the solution is good. We haven't faced any issues.

What do I think about the scalability of the solution?

The scalability of the solution is good. We haven't had any problems with scaling.

How are customer service and support?

Technical support is okay. We've contacted them many times and they've been fine.

How was the initial setup?

The initial setup is easy. If it is already done with existing network infrastructure, deployment takes only two to three hours.

What's my experience with pricing, setup cost, and licensing?

With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that.

What other advice do I have?

We use the on-premises deployment model. We're a SolarWinds distributor.

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Senior Managing Partner at Usora Corporation
User
The logs capture almost all the transactions needed for an internal audit
Pros and Cons
  • "We push all our configurations to the servers with ease and the logs capture almost all the transactions needed for an internal audit."
  • "We want to be able to store it in a data warehouse format and integrate it with Google single sign-on."

What is our primary use case?

I use this to monitor our system. I also use it as a configuration manager where all changes of a configuration are stalled.

How has it helped my organization?

We are using this product for efficient automation and a short learning gap. It is part of our tool set.

What is most valuable?

  • The features include an easy alert setup. 
  • We push all our configurations to the servers with ease and the logs capture almost all the transactions needed for an internal audit.

What needs improvement?

We want to be able to store it in a data warehouse format and integrate it with Google single sign-on.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SolarWinds Network Configuration Manager
May 2025
Learn what your peers think about SolarWinds Network Configuration Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
it_user342129 - PeerSpot reviewer
Technology Support Engineer at a tech vendor with 10,001+ employees
MSP
We can proactively monitor our infrastructure in a single pane of glass.

What is most valuable?

  • Additional polling engines
  • Virtual manager

How has it helped my organization?

We can proactively monitor our infrastructure in a single pane of glass, unlike before when there were a lot of network management tools that would need to be looked at.

What needs improvement?

  • Report generation
  • We need to be able to monitor the NetScaler VIPs

For how long have I used the solution?

We've used it for over seven years.

What was my experience with deployment of the solution?

We had issues with the FailOver Engine module installation, due to the resources of each SolarWinds server.

How are customer service and technical support?

8/10 - there's no SLA on a ticket created, albeit they have a level of severity upon the creation of a ticket. So far, I like on how they handle my tickets, especially their tier three. Also, they have 24x7x365 assistance.

Which solution did I use previously and why did I switch?

One of my clients used Cisco Prime but this solution is only for Cisco, and we have different vendors so we needed a network monitoring system to monitor all of our devices with different vendors.

How was the initial setup?

It was straightforward for monitoring a small environment.

What about the implementation team?

One of my clients is a global company and our pre-sales engineer proposed a bunch of modules that would benefit their events team, tier two, and tier three. We also used a disaster recovery solution in order to accommodate all of their devices in different regions.

Which other solutions did I evaluate?

  • HP IMC
  • Netscout
  • WhatsUpGold
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SolarWinds Network Configuration Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free SolarWinds Network Configuration Manager Report and get advice and tips from experienced pros sharing their opinions.