SentinelOne Singularity Identity Reviews

SentinelOne identifies problems and fixes most of them without our involvement. 

SentinelOne helps us find issues that we would have never been aware of and resolve them with minimal effort on our part. It's generally easy to manage our environment from the SentinelOne console. The console can't show us the number of machines that do not have the SentinelOne agent installed, but it does a great job once the agent is deployed. Having a central console is nice because we can see the various makes and models of machines in the same place, but it isn't too critical.

SentinelOne protects identities against exploitation well. The solution provides visibility into attack surface risk. I typically use it to find things that have already happened, but the information is there. The threat detection is impressive. 

Behind the scenes, SentinelOne has real people who evaluate problems and mark them as false positives. That's what I find most helpful.

I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve.

It's also challenging to know how many licenses we have. That number changes every day. We'll remove a bunch of machines, and they'll automatically give up their license after three months. I can easily report today's number, but I can't report over time. For example, we have 500 licenses, and when I checked one day, I found out we were using 509. I thought that would be a problem. Now, we've dropped down below that, so I think they're giving us a little leeway, which is great. It's kind of a mystery to me how close we are to using 100 percent of our licenses.

I started my current job in June, and they already had SentinelOne installed. I've been using it since then.

I haven't experienced any stability issues. 

I believe SentinelOne is extremely scalable. We haven't done it, but it would be easy to scale. 

I rate SentinelOne support eight out of 10. I've only contacted them indirectly through a coworker, but it went well. They resolved our issue fairly quickly.

Positive

Before SentinelOne, we had a traditional antivirus solution. We have a Microsoft license for Windows Defender, which I also think is useful, but I still recommend SentinelOne. It's a broadly different level of protection.

I rate SentinelOne 10 out of 10. SentinelOne will make you aware of things you did not know were happening, and it requires minimal effort to resolve issues. That's the perfect combination. A lot of tools will find problems and tell you about them, whereas SentinelOne goes that extra step in resolving them.

We wanted to add a detection tool for protecting our assets from any attack so that we could defend our domain. 

The solution provided us with an abundance of transparency, giving us awareness of attacker activity and anything targeting the critical domain server.

The responses were quite quick. The time that was defined in the SLA over the period of time we tested the solution was reasonable.

The solution widens the net for monitoring for possibly compromised devices. It covers all managed and unmanaged devices running within our operating system. 

We saw a lot of benefits in terms of actionable data. It provided a lot of visibility when defending our assets.

The Singularity Console provided us with a unified view of threats. It ensured limited access to only trusted and validated applications. It works with zero-trust programs. With zero-trust, the solution's ability to protect identities from exploitation is quite high.

It was easy to manage the environment using the Singularity Console.

The ability to provide visibility into our attack surface risk is quite good. Once you onboard your other resources, it basically handles unauthorized network reconnaissance. This module has a number of features. When it comes to data breaches, if something happens, it basically discovers the hidden elements in the network, and it gives you the results of its findings very fast. You will get a visual experience of the mapping of the networks, how the resources are connecting to any other resource, or if any incoming request is coming from a resource. It basically empowers security.

The solution's ability to detect and prevent threats is very good. It provides a lot of integrations. It also helps organizations to improve their identity security posture.

It's helped us improve our mean time to detect identity-based attacks. It limits the trust. It simply doesn't trust any outside requests. Then, we can control access management. It's reduced the potential for breaches by 90%.

The AI provides a futuristic ML model. That helps a lot when it comes to shifting security approaches and helps better forecast attacks. 

It has a lot of features in place. From my end, it isn't missing anything. 

They could always add a few more modules. 

Pricing could always be lower.

Support could be faster. They need a faster response time. 

We did do a POC for the solution. However, we are not using it at this time. It took us about 1.5 months or so to understand the product. We used it one year ago.

The solution was stable. I'd rate the stability 8.5 out of ten.

The scalability is very good. I'd rate the scalability nine out of ten.

Technical support was good. 

Positive

I previously used Palo Alto. The main difference is in the cost.

We deployed the POC, and within two months, we pretty much understood the product.

The product offers an easy implementation. It's frictionless, and the effort is quite low. The deployment is also flexible, and you can perform integrations easily. We were able to implement the POC in two weeks. We had two people working on the process and four people working with the solution post-implementation. 

We have witnessed an ROI in terms of time saved by 100%.

The pricing is okay when compared to other solutions. It's moderate, and the cost is not overly high or low. 

We were a customer and end-user during the POC. We just wanted to test it to see how it would operate.

If someone is looking at Singularity, and they already have Windows Defender, I'd warn them that Microsoft's cost is quite high. They may have better luck and pricing by shifting to Singularity.

I'd rate the solution nine out of ten.

We use SentinelOne Singularity Identity for monitoring and mitigating threats within our network. Controlling our surface visibility, and monitoring all of our endpoints for software and even hardware vulnerabilities.

Initially, we implemented SentinelOne Singularity Identity to prevent a ransomware attack reinfection, but it has been transformed into our most important, critical, cyberthreat identification, prevention and mitigation solution. 

SentinelOne Singularity Identity has helped make our organization more secure with enhanced built-in monitoring. Not only by AI, trained and developed by SentinelOne, but also by a 24/7 cybersecurity team that are always monitoring for incidents and are available for support when it is needed the most

SentinelOne Singularity Identity provides a unified view which is important to our organization, particular when there's an incident and time is of the essence. 

Managing our environment from the SentinelOne Singularity Identity console is easy from an IT professional standpoint. I would easily rate it a nine out of ten.

I fully researched several companies including SentinelOne before we invested our money into a cybersecurity solution. I discovered that there were many top, well-known companies using SentinelOne to safeguard their identities and assets from exploitation and compromise. 

The visibility of Singularity Identity is great. A full spectrum of information about each endpoint, threat or incident is available usually only one or two clicks away, which helps to quickly and more accurately determine everything needed to identify, mitigate and prevent or eliminate a threat. Singularity Identity also provides all the tools and functionality necessary to override if something is deemed a false positive.  

Perhaps the most valuable resource that SentinelOne Singularity Identity has to offer is the AI-based automated mitigation. let's be honest, even the best team of cybersecurity experts are no match for some of the automated ransomware bots that can spread through an entire network in mere minutes, and that is where the AI assisted mitigation is key to stopping threats dead in their tracks. Situations where a human could potentially take hours to identify the source and take mitigating actions, SentinelOne's Artificial Intelligence handles the identification and mitigation on your behalf in mere seconds, until a human can assess the situation, and make appropriate adjustments as needed, significantly reducing our MTTD. 

I have confidence in Singularity Identity's ability to identify and mitigate threats. This solution, in my opinion, ranks among the finest, most capable products currently available on the market today. 

The AI-based detection, scanning, prevention and mitigation features are the most valuable features. 

The UI could stand to be more user-friendly, specifically for users that are not in IT, or for smaller mom and pop sized companies that may not have a dedicated IT department or budget for a fully managed solution. 

I have been using SentinelOne Singularity Identity for two years. Most of that time was fully managed by a 3rd party SOC/MSP, and now more recently, we have migrated to a self-managed cloud solution. 

I haven't experienced any stability issues, whether through the server, the console, or the clients. I am impressed with the stability of SentinelOne Singularity Identity.

We are currently still utilizing all of our other solutions simultaneously, until their licenses run out which include, Webroot EPP, and Microsoft Defender and Defender for Cloud. SentinelOne works perfectly side-by-side with these others, however, we will soon be removing Webroot as it is a tertiary and an unnecessary redundancy and offers no real advantages or capabilities over what SentinelOne already provides. 

For the deployment, I uploaded the package to our Intune portal and distributed it to all of our endpoints and devices. For devices that were not accessible, we used a flash drive to install it manually. 

Initially, we utilized an MSP. Then, there were two distinct deployments. The first deployment took place two years ago when we experienced a cyber/ransomware attack on our network. Throughout that incident, a third-party company assisted us in restoring and wiping every one of our computers and installing SentinelOne client on them, among other tasks. So at this phase, were were using SentinelOne as a fully managed solution. 

Now, within the last month, we have transitioned to managing our system internally. The subsequent deployment was executed through Intune and manual solutions. The encryption keys were migrated from the previous MSP with the help of the SentinalOne migrations team. 

The return on investment is evident through the value provided by SentinelOne Singularity Identity and its protective features. While the cost is in the higher tier of solutions of similar products, ask yourself, can you really put a price on your ability to sleep at night? 

The price of SentinelOne Singularity Identity is relatively high, but it offers numerous features and capabilities that make it well worth the investment. Not to mention peace of mind. 

We absolutely evaluated other solutions. This is an important decision for the security of our network and IT infrastructure. 

I would rate SentinelOne Singularity Identity a 9 /10.

SentinelOne Singularity Identity can easily work alongside other security products, in my experience, including Microsoft Defender.

for anyne considering this as a solution, I would suggest conducting your own further research on alternative products to firmly establish whether or not SentinelOne Singularity Identity is indeed the appropriate product. In my view, the licensing model is geared more towards medium operations like ours, which have around two hundred endpoints, on up to large scale enterprise-sized companies. The licensing structured minimum of 200 endpoints may be a bit much for a small company with just a few endpoints. But, I in summary, I am happy with the choice to buy this product, and as our company grows SentinelOne will allow for that growth. 

We use SentinelOne Singularity Identity to gain visibility around our server.

What I appreciate about SentinelOne Singularity Identity is its capability to assist us with legacy servers, enhance visibility, and provide protection for them. We also utilize CrowdStrike for endpoint detection, and Rapid7 for incident response, protection, and Security Information and Management. However, SentinelOne stands out among these products because it effectively supports preexisting or older servers such as Microsoft Server 2005 and 2010. So far, our experience with SentinelOne has been entirely satisfactory, making it one of the top solutions.

SentinelOne Singularity Identity helps us protect our assets.

SentinelOne Singularity Identity offers a unified console. Managing our system through the console is straightforward. Interns can use it proficiently without any concerns or complaints. Generally, they become adept after undergoing onboarding training for approximately two to three weeks. When they have inquiries, we can guide them appropriately. I would describe it as relatively easy. The situation is progressively enhancing. It hasn't always been like this. There's a definite improvement, and I must acknowledge that. The user experience of the application is indeed getting better.

Singularity Identity does its job of protecting identities from exploitation. 

Singularity Identity provides visibility into our attack surface risk and we use them because they support legacy services.

Singularity Identity's ability to detect and prevent threats is good.

Singularity Identity has helped reduce our MTTD identity-based attacks.

The protection provided by SentinelOne Singularity Identity is the most valuable feature.

We haven't received the expected support whenever we've had questions. There are still gaps in our ability to obtain information from them, and some of their responses are unsatisfactory. Do they expect us to engage high-level consultants each time we have these questions about reporting? SentinelOne needs to thoroughly examine its competitors' actions. Companies like Trend Micro, McAfee, and CrowdStrike are their competitors. They should also take a look at Palo Alto and Symantec to understand their strategies and how they can attract more people. We are currently paying for CrowdStrike and Rapid7. Personally, I'm not very fond of Rapid7. I'm more accustomed to using Splunk. In my previous job, I used Splunk Enterprise for six years. This is the direction SentinelOne should take: enhancing user-friendliness and providing better support. For instance, if I need to generate a report and encounter clarity issues or gaps, how can they assist me in resolving these problems? Can they involve consultants or product managers? Because, in most cases, the feedback we receive after raising a ticket isn't what we hoped for. This lack of satisfaction also raises more questions for my leadership team. They are genuinely interested in understanding the situation better. This is the aspect that I believe needs attention. However, I think the responsibility lies primarily with SentinelOne to analyze their competition's practices. Perhaps they could consider organizing a pilot program or a webinar, where they can inquire about participants' preferences. This way, they could effectively engage with users, understand their needs, and tailor SentinelOne accordingly. Based on my experience with Apple over the years, I can attest that support plays a critical role. That level of engagement, human interaction – it's of paramount importance. SentinelOne needs to raise the bar when it comes to customer support and engagement.

SentinelOne Singularity Identity has the potential for improvement. It could offer a broader range of visibility and more accurate coverage, as the underlying functions of these tools are essentially the same, just applied in different use cases. Another tool to consider is SecurityScorecard. Questions arise about what they scan, how they conduct scans, and how reliable their results are, particularly in relation to bypassing firewalls. Trustworthiness of the provided information and its accuracy are concerns that require more customer engagement. This necessitates webinars and workshops to delve into their brand and product specifics. It's important to highlight what sets SentinelOne apart and why it's a favorable choice. While I do appreciate SentinelOne, I'm seeking reasons to fully commit and present these to my Chief Executive and the rest of the leadership team. Since they aren't well-versed in technical jargon but rather in business language, it's crucial to bridge the gap between technological details and business benefits. This alignment is vital for securing their buy-in, especially with the upcoming budget discussions. From my perspective, Customer Success Managers should play a significant role. I'm unsure whether the model followed is a Customer Success Leader or a Customer Account Manager. However, it's important for them to actively engage with all customers, arranging meetings and offering support. Comparatively, I hold great respect for Rapid7 and Splunk. During my interactions, while I worked with Rapid7's CSM I consistently engaged with my team and me, usually bi-weekly if not weekly. Their inquiries are insightful, although we might not always have immediate answers. Their proactive approach in assisting us to maximize the tool's utility, even accommodating missed training sessions by arranging new ones, greatly enhances user comfort. The analogy here lies in how tools like Microsoft Suite are used by everyone and Google came along with Sheets providing a user-friendly experience, effectively challenging Microsoft's dominance. A similar strategy should be pursued by SentinelOne - to compete while prioritizing user experience over just the interface. The tool should enable users to seamlessly accomplish tasks and yield outcomes. This is essential not just for experienced individuals like me, but also for less technically inclined individuals who may lack IT expertise and the patience for intricate inquiries.

I have been using SentinelOne Singularity Identity for one year.

SentinelOne Singularity Identity is stable.

SentinelOne Singularity Identity scales well and is load balanced.

The initial is straightforward. The deployment includes myself, another team member, server team members, networking members, and vendors. Our security architecture is fairly stable. We've invested time in constructing and establishing the architecture to bring it to its current state. This approach ensures that when the time comes to scale or onboard a new product or platform, the process is usually uncomplicated. We possess the network diagram.

We worked with a vendor for the implementation.

I would rate SentinelOne Singularity Identity as a seven out of ten, considering all the effort that SentinelOne invests in endpoint cloud and identity management. I'm also allowing room for growth. There's always potential for growth. It should never be perceived as a negative, but rather as an opportunity for growth, as we can continuously evolve and make improvements.

We are engaged in the manufacturing business. Consequently, we will inevitably have some outdated services due to the nature of our business. The application we employ is integral to our operations; it's an essential part of the adoption process and security measures. Implementing this specific application is costly, amounting to millions of dollars for companies. Therefore, we don't simply suggest discarding the application. Instead, we strive to find ways to safeguard these valuable assets. This is where SentinelOne comes into play. However, I would encourage SentinelOne to consider the available market. Why should we rely on two different tools when we could solely utilize their services? Why should we incur expenses with other providers when we could integrate SentinelOne across all our servers, workstations, and endpoints?

I'm curious about the quality of SentinelOne's vulnerability database. How far back does it provide coverage? What is the extent of its support for users? Can it be used on a Windows 2000 server? Is real-time coverage available?

It's a good idea to layer technology. Someone who already has a Microsoft license and is using Defender can still use Singularity Identity. I would recommend engaging with the Customer Success Managers at SentinelOne. Request a demo and a live presentation. Ask someone to guide them through the process and provide them with value propositions that will assist them in making well-informed decisions. Also, inquire about the security architecture, level of maturity, and existing environment. All of these aspects will help them find the best solution, even if it involves connecting with a consultant. Engagement is always crucial. Each organization's situation is unique, and its architecture varies. Architecture style, design, and communication practices differ among organizations. Consider how the organization would like the setup to be. What's their network configuration? How will different components communicate? Which parts are accessible, and which are restricted? Collecting all this information tailored to each organization will greatly enhance that organization's understanding.

We use SentinelOne Singularity Identity as our endpoint antivirus solution.

SentinelOne Singularity Identity has enabled us to safeguard all of our endpoints, as opposed to our previous solution, which only protected a portion of our endpoints and operating systems.

We are happy with the unified view that SentinelOne Singularity Identity provides. The Unified view is important to our organization.

Once we have overcome the learning curve, managing our environment from the console becomes straightforward, and transitioning between menus is not complicated.

SentinelOne Singularity Identity has assisted in decreasing our Mean Time to Detect. Microsoft Sentinel is ingesting data from SentinelOne to alert us about specific threats. Whereas in the past it used to take us a couple of days to detect these threats, we are now receiving proactive threat alerts promptly, thanks to the ingestion of logs into our SIEMs.

SentinelOne Singularity Identity has assisted in decreasing our Mean Time to Respond.

The threat detection capability is the most valuable feature.

Our engineers are dealing with issues to add exclusions to the antivirus for custom applications.

I have been using SentinelOne Singularity Identity for eight months.

The solution is extremely stable.

The solution is highly scalable.

The technical support is good.

Positive

We replaced ESET with SentinelOne Singularity Identity due to its compatibility with various versions of Mac and Windows and its ability to detect and respond to risks more efficiently.

The price is affordable.

We evaluated Darktrace and Defender.

I would rate SentinelOne Singularity Identity a nine out of ten.

We have an E5 license and Defender works well with Microsoft SIMs but SentinelOne is superior in detecting threats, especially zero-day threats.

Organizations should ensure they have staff that can support the solution before implementing it.

Our biggest concerns were protecting our on-premise active directory environment and then our Azure AD environment. In terms of both, we wanted to understand what assets were in those environments and what security risks were associated with each and then how to most effectively remediate them.

I've been with the company only for four months. In the first two weeks of doing an assessment, I noticed a lot of very insecure and suboptimal configurations. We needed a tool that could help point out the weak spots and then remediate them as fast as possible.

The biggest value for us is getting a much better picture of what our risks are. They also have a really feature-rich way to automatically remediate a lot of those risks And if, let's say, the automatic remediation does not work correctly or maybe has internet sequences, then you can automate the rollback of that. For example, if you find ten accounts that have something wrong with them in Active Directory, you can deploy a script that'll fix the configuration of those accounts. However, if something breaks, you could roll it back to that configuration change and then do some more testing or do investigations and then redeploy the fix once you're happy with it. That's the biggest thing for us. We're not spending hours going through manually to find these configuration weaknesses and then have the manual administrator.

The Singularity console provides us with some sort of a unified view. You've got, when you first log in, a dashboard. It's got a default landing page that gives you a very good understanding of what sort of risks you have and where they're located. You can then drill down into various panels to investigate further.

The unified view is extremely important for our organization.

A lot of these things could be solved manually. However, the level of effort required to identify and resolve these things is high; this makes it much faster.

It is extremely easy to manage our environment using the console.

The product’s ability to protect identities from exploitation is good. We're very happy with it at this point. The dashboard gives me, for example, the number of detections. It's got a chart with time-based attacks and helps drill into the top five. It gives us a summary of the health of the environment in terms of high, medium, and low vulnerabilities. Then we can go through those. We can focus on the very high vulnerabilities and go from the highest down to the lowest.

A lot of those features came from an acquisition of a different company. Actual SentinelOne employees are making a lot of changes right now to fully integrate those components into one security solution portfolio. The recommendation would be to make deployment just a little bit easier. Of course, they talked about it on the road map, so it will settle out naturally. They're aware of the issue. They want to make it better; it's just not quite there yet.

I've been using the solution for a few months. We're relatively new customers, although I have used SentinelOne itself before. 

We've had no issues with stability. I'd rate the stability as excellent, ten out of ten. 

We're a small environment. We're two hundred employees, with less than 1,000 devices in our computing environment. For us, we have no scalability issues. I can't speak to how well it would run in a Fortune 500 company.

We've opened a few cases with technical support. 

It was very good. They got back to us very quickly. Usually, after one to two interactions, we had the issue resolved. If we were able to explain it well when opening the ticket, then we would have a response back that resolved it the first time. In some cases, we did provide all the information and they had to come and ask some clarifying questions. 

Positive

We did not run anything prior to using this solution. We had default tools and Microsoft, including things like Microsoft Identity Protection. However, we did not have a third-party product. 

There were only two of us involved in the deployment. 

It was relatively straightforward with the exception of just a few configurations. A lot of this technology came from an acquisition and since they're integrating it into the SentinelOne portfolio, some small things had to be adjusted that were not apparent to us as an end user. It would take a deployment engineer to really get it set up and working.

We implemented the solution with the help of a professional services team. 

We haven't calculated a hard ROI or run some sort of quantitative evaluation. That said, from a qualitative standpoint, we're significantly better off. Even conservatively, looking at my time and our information security analyst's time, we're probably saving maybe 200 hours a year, if not more, in terms of investigating, remediating, et cetera. It gives us more time back.

The pricing for us was very competitive. It was actually probably 30% cheaper than CrowdStrike.

We evaluated a lot of CrowdStrike Solutions. Those are slightly different. They do have some identity protection solutions available. However, we couldn't get all the components to even work on the CrowdStrike side as part of the POC. And then even when we did get it to work they didn't seem to have the same level to completely listen or cover. They had no auto-remediation capabilities. It was just more of a dashboard to show you areas where you had some security risk, and then they would provide some guidance in terms of how to remediate it, however, all that remediation was manual. That was it. 

For someone who's researching Singularity, yet they're running Windows Defender still may need Singularity. Defender doesn’t have the level of capabilities that this does. Based on our testing, it's a great endpoint security solution, and we're actually running it in concert with this one. We have Defender for the endpoint and installed it as well. However, as a detection response solution, Defender is kind of a backup. The information we get on the Defender console is helpful, yet it doesn't give the same level of granularity or the other automated remediation capabilities. Defender is the baseline; I wouldn't throw it out. I would keep it and still put Identity in the environment. You'll get more value out of Identity than you will out of Defender.

I'd rate the solution ten out of ten. 

I'd advise others to not just sit through a demo; run a proof of concept and get it in your environment if you can. That will give you more information and a much better feel for how it is and how it can help you improve your security posture. 

Cloud protection is very important to us. We have almost 400 applications and a lot of data, some on-premises and some in the cloud. We need to make sure that all of our data is protected, and SentinelOne Singularity Identity offers the data protection and identity protection that we need.

We are currently evaluating whether to continue with our current solution or switch to SentinelOne. We want to make sure that we are saving costs and resources, and that our data is 100 percent secure. SentinelOne seems to be able to offer us both of these things, so we are leaning towards switching to their solution.

Our top priority is to make sure that our data is safe. If something were to happen, we need to know that we have support from SentinelOne.

SentinelOne Singularity Identity provides a unified view of our security posture through its console. This unified view is important because it will make it easier for our security analysts to manage and own the product. As a result, we will need fewer resources to do a better job.

Managing our environment through the console has a learning curve. The more we use the solution, the more experience we gain. However, it is reassuring to know that SentinelOne is willing to provide support if needed. This is important to us because we want to be able to take over the management of our environment eventually without requiring too many resources. We believe that we are well-positioned to achieve this goal, but it will take time. We do not expect to be able to do it immediately, but we believe that it is possible within a few months to a year.

Although we are still evaluating the solution, we are hopeful that it will protect identities from exploitation. The reviews we have seen suggest that this is the case, and it is very important to us as a corporate law firm. We handle sensitive client data, and if an unauthorized user were to gain access to this data, we could be sued by our clients. We therefore need to protect our identities and our admin accounts, which have superuser access to the system. We are confident that Singularity Identity can do this, and we are currently evaluating its capabilities.

Singularity Identity provides good visibility into our attack surface, which helps us prevent unauthorized access. We do this by getting alerts or notifications about any suspicious activity and then investigating them. Even if we get a lot of false positives, it's worth it because the one time we uncover a real attack will make it all worthwhile. I think this is one of the key features of Singularity Identity, and I'm sure the developers would agree.

Singularity Identity's ability to detect and mitigate threats is one of its key features. I am not sure if it can prevent threats altogether. As a corporate billion-dollar law firm, we are always under attack, and there will always be threats. We receive phishing emails multiple times a month, a week, or even a day. Therefore, it is not about preventing threats, but rather detecting them and allowing us to respond and know how to handle them. I do not think we can prevent threats from happening, but Singularity Identity can give us the ability to prevent them from succeeding.

Although we are still evaluating Singularity Identity, I am confident that it will reduce the MTTD identity-based attacks.

SentinelOne Singularity Identity's support seems to be unmatched, at least according to what I was promised. This is very important to us. SentinelOne Singularity Identity has excellent reviews. We checked out the Gartner reviews of their offerings, and everything seems to be in order.

One of the top functions we're interested in is cloud protection. Whenever we talk about moving something from on-premises to the cloud, that's always the biggest concern of our executives. So, we're always very interested in offering them that kind of cloud security. So far, SentinelOne Singularity Identity seems to be a good option. However, we're still evaluating our options.

SentinelOne Singularity Identity could be more user-friendly. I had some questions that I had to go back to SentinelOne to try to understand. Therefore, for someone who is trying to get by with minimal experience, I believe it is very important to make it as simple as possible for consumers to have the best user experience.

SentinelOne Singularity Identity should be made more affordable so that organizations can better budget for it.

I have been evaluating SentinelOne Singularity Identity for three months.

SentinelOne Singularity Identity has been stable so far.

SentinelOne Singularity Identity is scalable and we have not encountered any issues as of yet.

The technical support has been very helpful and responsive. I had no issues, and I am very happy with the outcome.

Positive

We have not yet completed a full deployment into production, as we are still testing. However, the initial deployment for testing was simple.

We use a consultant called Blue Margin. They helped us with all of our Microsoft deployments and licensing, as well as when we got Power BI. We always run things by them. In this case, I'm not sure yet how much help we'll need when we go to production. So far, we haven't needed much help because it's been straightforward. However, we can engage Blue Margin if needed. The decision of whether or not to engage them typically comes down to whether we have enough resources to handle it ourselves or if we need more help.

The pricing for SentinelOne Singularity Identity is challenging. I understand that they put a lot of time and effort into developing this product, so it can't be too cheap. However, from our perspective, we need to get buy-in from our executives, and that means the price has to be within budget. The lower the price, the more likely it is that the software will be approved.

In a perfect world, the price would be within budget and it would be a great price. However, as long as SentinelOne's pricing is competitive with their top competitors, I think they have a great product that should be approved. I'm currently evaluating how their pricing compares to other products.

Ideally, I would like SentinelOne to lower their prices a little bit. This would make it easier to get buy-in from my executives and would allow us to afford the software. However, I understand that they can't give the software away for free.

I would rate SentinelOne Singularity Identity a nine out of ten.

We are a Microsoft shop. Most of our products are Microsoft, and we have the Microsoft licenses. I believe that SentinelOne Singularity Identity will eventually save us time, effort, cost, and resources. I am working to prove this with my research, and so far, I think the answer is yes. I wanted to share this feedback in case it helps someone else who is in a similar situation. So far, everything is positive. However, the next steps for me are to confirm this, compare SentinelOne Singularity Identity to other products, and then make a recommendation. Hopefully, I will get the buy-in and we can move forward.

I primarily use the solution for endpoints. I can monitor if any situations develop.

It's really more of an assurance. We don't need it to solve any issues. We can look at various threats or agents and items of that nature. It helps increase our security posture. 

The product saves us a lot of time so that we can focus on other things.

It gives us a lot of flexibility in terms of agent usage for EDR. I can decommission agents and put them somewhere else. It also gives us deep visibility. 

The incident and threat logs are great. I might have to restart an agent. I might have to decommission an agent. To be able to do that very quickly saves me a lot of time. The product gives me a lot of deep visibility.

The solution provides a good unified view. I do know exactly where I need to go. The layout is good. 

It's extremely easy to handle the management console. I can see what is up and cross-correlate easily.

The product's ability to protect identities from exploitation is good. It does a fair job. I'm not saying it's the best, however, it does a fair job. Vulnerabilities are detected every day.

We do get visibility into our attack surface risk. It is decent. There are other solutions out there that do a little better job. However, it's okay.

Its ability to detect and prevent threats is pretty good. Sometimes we do get a lot of false positives. We'll have to go through it and see things on a deeper level. It's fairly good.

The product has helped reduce our mean time to detect. It has definitely saved us a good couple of hours for a week for sure.

Dealing with customer support, if we do have an issue can take time. In one case, a couple of agents weren't working and we didn't know why. We needed more response customer service. 

Sometimes I get kicked out of the console. I don't know why.

Other than that, the solution is good and there are no missing features. 

I've used the solution for one year and eight months.

The stability is very good.

The solution has good scalability.

Given how fast our industry works, if we could get a response within 24 hours, that would be great. Often, support will refer us to an article. That's great, yet not helpful. We've had situations where we submitted three or four tickets and had to get someone on the phone. We had to go through three levels and in the meantime, we still had the issue with some of our agents. They need to offer a quicker response.

Neutral

I was not involved in deployment.

The solution saves us time and money and therefore we have witnessed a positive ROI.

The pricing is a bit higher than what we expected. However, we were recommended this solution.

We did evaluate other options. 

I'm an end-user.

Windows Defender is great, however, if a company is looking for deeper visibility, this is a good solution. 

I'd rate the solution seven out of ten. 

The product will be different for everybody. People need to go in with their eyes wide open.