We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are any security problems related to our assets or computers. They contact us by email or by phone depending on if it's something very urgent. We have worked with them in developing a matrix so they know which person to contact in case there is a problem.

We use it basically to have visibility of any security threats in our end-user's computers.

It's a service. They are helping us become a more secure organization.