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Senior System Engineer at a tech consulting company with 10,001+ employees
Real User
Top 20
Oct 18, 2023
An expandable solution with an easy initial setup phase and a great GUI
Pros and Cons
  • "The product's initial setup is very easy, especially compared to AWS."
  • "Latency and performance are two areas of concern in OpenShift where improvements are required."

What is our primary use case?

Compared to OpenStack, OpenShift is the best product in the market. There are plenty of cloud service providers who use OpenStack or other open-source products, but OpenShift is the best. Even AWS is just an okay product, but they have different proprietary software, which is not the same as OpenShift.

What is most valuable?

The most valuable features of the solution stem from the product's GUI, and other such areas of the product have been set up. Compared to AWS, OpenShift is better.

What needs improvement?

Latency and performance are two areas of concern in OpenShift where improvements are required.

OpenShift's scalability has scope for improvement.

OpenShift's technical support team needs to improve the support they provide to my company since the support we currently receive depends on the support package we have from the ones that OpenShift offers, like platinum, gold, or silver. OpenShift's technical support team is good, but it takes time for them to find the root cause of a particular issue. One of the clients of my company doesn't face many issues with the product, so we don't use much of the technical support. I can say that OpenShift's technical support team is okay in general.

I have experience with the product, but I don't possess a large amount of technical knowledge to comment on what functionalities need to be added to the product.

For how long have I used the solution?

I have been using OpenShift for two years. My company is a user of Red Hat products.

Buyer's Guide
Red Hat OpenShift
March 2026
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable or expandable solution. Scalability-wise, I rate the solution an eight out of ten.

Eight members of my company's team use OpenShift.

How are customer service and support?

For one of my company's clients, we have to deal with the technical support team of OpenShift. With Red Hat, my company has platinum support. I rate the technical support an eight out of ten.

Which solution did I use previously and why did I switch?

AWS and DigitalOcean are products with which I have some experience.

Kubernetes on AWS is a bit complex to set up, whereas OpenShift is easier for me to set up. However, they use the same things during the setup process. OpenShift is just a better product for a new user compared to AWS since the former is easier to understand.

How was the initial setup?

The product's initial setup is very easy, especially compared to AWS.

The solution is deployed on a public cloud since half of the deployment is in the data center and half of it is in the cloud.

What's my experience with pricing, setup cost, and licensing?

My company makes payments towards the licensing costs attached to OpenShift.

Which other solutions did I evaluate?

During the evaluation phase, I looked at Google Cloud.

What other advice do I have?

I carried out OpenShift's integration process for two or three firms as a part of the team, so it was not done by myself alone. I did carry out the integration process for AWS. Comparing OpenShift with AWS, I found the former to be much easier.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Markos Sellis - PeerSpot reviewer
Architect at a tech vendor with 10,001+ employees
Real User
Top 20
Feb 15, 2023
Helpful for quick deployments and has good interface, security, and support
Pros and Cons
  • "Its security is most valuable. It's by default secure, which is very important."
  • "Autoscaling is a very unique feature, but it could be useful to have more options based on traffic statistics, for example, via Prometheus. So, there should be more ready solutions to autoscale based on specific applications."

What is our primary use case?

Usually, we use it as a test environment and to quickly develop the proof of concept for various projects. So, it's mainly for quick deployment and testing.

It's deployed on the cloud and on-premises.

How has it helped my organization?

The biggest benefit is the speed. When developing a new PoC, if we don't have a container-based environment, we would have to set up virtual machines. We would have to install different software to make sure that there are secure ways to do that, which would most likely need a couple of days, whereas, with a container-based platform, such as Kubernetes or OpenShift, we can do that in a matter of minutes or hours.

The security throughout the stack and the software supply chain is very good. It's a step-by-step procedure to obtain new software. It's very secure. We cannot have access without a safe, provisioned way. For troubleshooting a fault, I like the new oc debug feature where you spin up a new pod for debugging. You can spin up a new test pod for a complete copy of the problematic one. We are very happy with it security-wise. I would rate it a nine out of ten in terms of security features for running business-critical applications. That's only because I never give a ten.

It provides us with the flexibility and efficiency of cloud-native stacks while enabling us to meet regulatory constraints. We can automate these checks. For example, in the hybrid cloud model, we can check for different things, such as the accessibility of many different classes not only in the cloud but also on-premises. We can use the hybrid view to check many things very quickly. If someone comes into the company from a regulatory body whose job is to run a couple of scripts and check if certain rules apply to all servers, without having this kind of interface, we would have to give him a week to be able to connect to everything and check everything one by one, and of course, we would have to pay him for that. With OpenShift, from one panel, we can automatically run a script across several different servers or even connect manually to each of them, which is a big benefit. It saves a lot of time and money.

It can speed up the development time. There's only Jenkins, but I'm not so sure about that. Because the development and testing phases are sped up, the time to market can also be very good. However, it also depends on other factors, such as any back-and-forth changes, because we can have a lot of feedback. Overall, there is about a 10% improvement in the time to market.

The CodeReady Workspaces reduce project onboarding time. There is about a 20% reduction.

What is most valuable?

Its security is most valuable. It's by default secure, which is very important.

It's very easy to manage deployment across different environments. It doesn't matter if it's a private or a hybrid cloud. It's very well-suited for the type of work that we do, which is the deployment for our PoCs. It's very easy to start with small ideas and then gradually scale up. 

It's very easy to integrate with different systems and products, which is another plus point. 

It also has a very nice user interface. It's very self-explanatory, and that saves a lot of time from training new users. You can cut a lot of time to quickly familiarize yourself with the base.

OperatorHub is another big plus. It's very easy to use and very useful.

What needs improvement?

One thing that can be improved but is surely difficult to improve is the cost. We have a lot of customers who would prefer a Vanilla Kubernetes solution or another solution that combines Kubernetes with some cloud provider, especially if they are already using a specific cloud provider. When we try to work with them, some customers complain about it.

Another thing is that the installation and setup process is a little bit complex, but I must admit that it has improved a lot as compared to the older version. 

Autoscaling is a very unique feature, but it could be useful to have more options based on traffic statistics, for example, via Prometheus. So, there should be more ready solutions to autoscale based on specific applications.

For how long have I used the solution?

I've been using this solution for about one and a half years.

What do I think about the stability of the solution?

It's a very stable solution. Usually, problems occur when there's an application error or someone does something wrong and there is a human factor. For example, once there was an application creating a lot of automatic snapshots. There were volumes of snapshots, which couldn't be deleted easily. So, occasionally, there may be some bugs, but generally, it's very stable.

What do I think about the scalability of the solution?

Scalability is a big plus. There is scalability from nodes to machines and so on. However, I would prefer more options on scalability based on statistics. That would be very interesting and very nice to see in the future.

Currently, we have less than 100 users who use this solution. They are mostly developers. There are also some end-users, assessors, architects, administrators, and project managers. The end-user experience is quite self-explanatory, and it's very important.

How are customer service and support?

Once I'm able to talk to a technician, the support is very good. They are very knowledgeable and polite. I'm very impressed, and I've only good things to say about their technical support even though there's a lot of bureaucracy until you reach the right department, which can take some time, but I understand that. All big organizations have a bit of a challenge. I would rate them an eight out of ten.

As a partner for helping us create the platform that we need, I would rate Red Hat a nine out of ten. They're helpful. Whenever I'm in contact with the technical team, they're knowledgeable and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm not sure because I wasn't involved in the installation. 

We never considered building our own container platform. I've only seen customers using Vanilla Kubernetes because OpenShift is a little bit expensive, and some specific organizations have chosen to invest in a strong team because they would need a strong team to build Vanilla Kubernetes. They are succeeding in maintaining that way of working. I have seen this a couple of times.

How was the initial setup?

I wasn't involved in its initial setup, but I talked to a lot of the people who were involved. Compared to a simple or Vanilla Kubernetes, it requires lots more work and has a lot of default processes constantly running, but, in my opinion, it's something where OpenShift is getting better and better. It's getting quicker. It's going in the right direction.

The deployment took a few days.

What was our ROI?

I believe there is an ROI for organizations where security is very important, and because of privacy requirements, the public cloud cannot be an option. Especially in the banking sector, there's almost no competition. There is about 15% ROI.

What's my experience with pricing, setup cost, and licensing?

It's expensive. It may be cheaper to invest in building Vanilla Kubernetes, especially if security is not the number one motivation or requirement. Of course, that's difficult, and in some business areas, such as banking, that's not something you can put as a second priority. In other situations, a Vanilla Kubernetes with a sufficiently strong team can be cheaper and almost as effective. In addition, people who are already working with a specific cloud provider tend to find cheaper solutions by combining Kubernetes on the specific cloud and choosing that over OpenShift.

What other advice do I have?

It's important to build a team around this. So, invest in getting the correct training. There are a lot of options that Red Hat provides. Start small, scale up gradually, and involve people from different areas. In addition to the infrastructure team, also involve someone from development and the architecture team to be able to see its value from different perspectives.

I would rate it a nine out of ten. I'm very happy with the interface, security, and support.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Red Hat OpenShift
March 2026
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Timothius Tirtawan - PeerSpot reviewer
IT Specialist at a financial services firm with 10,001+ employees
Real User
Jan 15, 2023
Easy to deploy with good automation and reduces time to market
Pros and Cons
  • "The security is good."
  • "The interface could be simplified a bit more."

What is our primary use case?

I primarily use the solution for deploying Springboot applications and Engine X among other things. 

How has it helped my organization?

In the company, if transactions rise, we can scale up the solution easily. It's flexible and we're able to ensure it meets our needs based on its ability to autoscale. 

What is most valuable?

The deployment is easy.

The security is good. I'd rate it 4.5 or five out of five. I'm satisfied with the security on offer. 

The product can scale well automatically. 

OpenShift can be deployed on-premises and on the cloud. It helps us comply with regulatory issues that would require at least a portion to be covered by on-prem usage. 

The automated processes are really great. It helps with development time and the end product quality. It helps by being so flexible, which translates into easier development. It helps take some stuff off our plate. 

The solution's code ready workspaces have reduced project onboarding time. It's really simple to deploy on OpenShift. The reduction levels have been around 35%. It also reduces time to market due ot the faster development times. The reduction has been around almost 20% based on some administration we ned to handle in order to maintain compliance.

What needs improvement?

The flexibility is nice, yet comes with great sacrifice. It's much more complicated in general. We'd like the flexibility on offer to be simplified a bit so that we don't have to do so many workarounds. 

The interface could be simplified a bit more. 

For how long have I used the solution?

I've been using the solution for one and a half years.

What do I think about the stability of the solution?

The stability of the product is good. There may be a few bugs, however, in general, it works quite well. 

What do I think about the scalability of the solution?

The product is scalable. 

We have 100 or hundred users on the solution right now in our organization. Most are developers. Some are end-users. There might be a handful of admins as well. 

How are customer service and support?

Technical support isn't used really. I've never called them personally. 

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched to this product since it was more flexible.

We have considered building our own container platform as well since we needed something on-prem. However, OpenShift already provided what we needed, and so it wasn't necessary. 

I'm not sure if we also use any other Red Hat products. 

How was the initial setup?

The initial setup was not done by me. I only work with the solution. 

What's my experience with pricing, setup cost, and licensing?

I don't directly deal with pricing or handle the negotiation on licensing. I can't speak to the exact price. 

What other advice do I have?

We're a customer and end-user. 

I do not use the solution on the vendor's open stack platform.

It's a good idea to explore the solution first before really jumping in. Also, companies need to understand the costing and the SSL before jumping into a deployment. 

I'd rate OpenShift at a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2062821 - PeerSpot reviewer
Senior Manager - Cloud at a tech consulting company with 10,001+ employees
Real User
Jan 4, 2023
The security throughout the stack and the software supply chain is pretty robust
Pros and Cons
  • "Two stand-out features are the security model and value-add features that don't exist in Upstream Kubernetes."
  • "One glaring flaw is how OpenShift handles operators. Sometimes operators are forced to go into a particular namespace. When you do that, OpenShift creates an installation plan for everything in that namespace. These operators may be completely separate from each other and have nothing to do with each other, but now they are tied at the hip. You can't upgrade one without upgrading all of them. That's a huge mistake and highly problematic."

What is our primary use case?

OpenShift is a containerization platform.

How has it helped my organization?

OpenShift provides faster container orchestration without the need to know the guts of an already complex system. Kubernetes is complicated for an organization to do correctly on its own, so OpenShift streamlines that process and makes it easier to get up and running.

It allows flexible and efficient cloud-native stacks. You've got a lot of capabilities, such as build packs to automatically access development solutions or different languages like Spring Boot or .NET. Everything is in one place and addresses the developers and administrators.

What is most valuable?

Two stand-out features are the security model and value-add features that don't exist in Upstream Kubernetes. OpenShift's security throughout the stack and the software supply chain is pretty robust. Including advanced cluster security, OpenShift covers almost everything out of the box.

We are also using Linux Rail and Ansible, and all these Red Hat products have some awareness. However, it's hard to say because some of them previously existed as non-Red Hat products.

What needs improvement?

One glaring flaw is how OpenShift handles operators. Sometimes operators are forced to go into a particular namespace. When you do that, OpenShift creates an installation plan for everything in that namespace. 

These operators may be completely separate from each other and have nothing to do with each other, but now they are tied at the hip. You can't upgrade one without upgrading all of them. That's a huge mistake and highly problematic. They shouldn't be linked together so that when you upgrade one, you must also upgrade the other. It doesn't make sense if they aren't related as operators.

For how long have I used the solution?

I have been using OpenShift for three or four years.

What do I think about the stability of the solution?

OpenShift is mostly stable. It's designed so that you seldom notice if it's unstable. I have no complaints.

What do I think about the scalability of the solution?

OpenShift is scalable. It automatically scales.

How are customer service and support?

I rate OpenShift support seven out of 10. There is room for improvement. We sometimes find the answer before the vendor. You get bounced around to various people and must repeat the issue even though it's all documented.

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up OpenShift is pretty straightforward, and you can do it in under 30 minutes if you know what to do. We have four admins who maintain it. It requires a lot of maintenance because the underlying platform moves quickly. Kubernetes moves quickly, so new versions are constantly coming out. Keeping current requires lots of maintenance. We do upgrades monthly.

What's my experience with pricing, setup cost, and licensing?

Vendor support is one reason to go with OpenShift. It's an open-source product, but you can pay for support. 

Which other solutions did I evaluate?

We looked at all the options, including Upstream Kubernetes, AWS, Azure, GCP, and Rancher.

What other advice do I have?

I rate OpenShift eight out of 10. Red Hart is a good partner for the most part. Like anything, it depends on who you work with. Some people will regurgitate the documentation, while others will bring their experiences from other locations.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1929324 - PeerSpot reviewer
Head of Architecture at a financial services firm with 10,001+ employees
Real User
Aug 24, 2022
An easily scalable solution offering good cluster management and continuous improvements with upgrades
Pros and Cons
  • "We have found the cluster management function to be very good with this product."
  • "We experienced issues around desktop security, that stopped us implementing a new feature that had been developed."

What is our primary use case?

We use the solution for container orchestration and management. 

What is most valuable?

We have found the cluster management function to be very good with this product. Also, each new version of the product has made upgrading easier and faster to carry out.

What needs improvement?

We experienced issues around desktop security, which stopped us from implementing a new feature that had been developed. This needs to be improved in order to expand the usage of the product.

For how long have I used the solution?

We have been working with this solution for around two and a half years.

What do I think about the stability of the solution?

We have found the solution to be very stable.

What do I think about the scalability of the solution?

We have found the solution to be very scalable during our time using it, and we now have a large number of transactions passing through the product.

How are customer service and support?

The technical support is good, but they have been slow to respond in the past. The issues were resolved effectively, but it took some time for this to happen.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the solution was hard, and took around three months to deploy completely.

What about the implementation team?

We used a third-party vendor for our implementation, and they were very knowledgeable.

What's my experience with pricing, setup cost, and licensing?

Depending on the extent of the product use, licenses are available for a range of time periods, and are renewable at the end of the period.

What other advice do I have?

I would recommend that organizations pay a lot of attention to the initial design and setup of the solution to ensure that it is optimized for their needs, as it isn't easy to make changes once this is complete.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ronald Hariyanto - PeerSpot reviewer
Head Of Department Digital Center of Excellence at Pegadaian
Real User
Aug 2, 2022
Useful containers and reliable
Pros and Cons
  • "The most valuable feature of OpenShift is the containers."
  • "OpenShift can improve monitoring. Sometimes there are issues. Additionally, the solution could benefit from protective tools if something was to happen in our network."

What is our primary use case?

We are using OpenShift as a microservice platform.

What is most valuable?

The most valuable feature of OpenShift is the containers.

What needs improvement?

OpenShift can improve monitoring. Sometimes there are issues. Additionally, the solution could benefit from protective tools if something was to happen in our network.

In a new release of OpenShift, they should add Kibana, Grafana, and Elasticsearch.

For how long have I used the solution?

I have been using OpenShift for approximately two years.

What do I think about the stability of the solution?

OpenShift is stable. However, I feel it could be better but the local implementor is not giving us all the information.

What do I think about the scalability of the solution?

We use OpenShift on a daily basis. We have one engineer for the operation and a pre-engineer for monitoring. Additionally, we have more than five to handle the daily work.

How are customer service and support?

We are using a local vendor for the support. They can handle level one and two support when we have issues.

How was the initial setup?

The initial setup of OpenShift is complex. We have two types we do, but active active does not work, only active passive does.

What about the implementation team?

We used a local vendor to do the implementation and maintenance.

What other advice do I have?

I rate OpenShift an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
EdisonMacabebe - PeerSpot reviewer
Software Engineer at Section6
Real User
Jul 31, 2022
The solution is easily compatible with other solutions and the features are easily installed
Pros and Cons
  • "The security features of OpenShift are strong when in use of role-based access."
  • "OpenShift could be improved if it were more accessible for smaller budgets."

What is our primary use case?

OpenShift as a solution is quite broad depending on the industry you are applying it to. For example, telco companies use the entire breadth of applications that the client wants from the web to their middle tier up to the back end. 

OpenShift is a platform for ensuring that your apps are running reliably. 

What is most valuable?

OpenShift has 100% compatibility with Kubernetes. I find using kubectl, and kubectl commands to be valuable.

The security features of OpenShift are strong when in use of role-based access. The solution is easily compatible with other solutions and the features are easily installed.

What needs improvement?

OpenShift could be improved if it were more accessible for smaller budgets. I currently mostly use Raspberry Pi, which will be over to use Kubernetes. As a platform, I am using Raspberry Pi rather than using a very large configuration computer. 

The solution requires eight or more cores of CPUs, multiplied over the number of nodes needed to make OpenShift reliable, making it susceptible to failures.

In the future, I would like to see a roadmap to have Wasm supported. If you have WebAssembly as an alternative to Docker, it would be great.

For how long have I used the solution?

I have been learning how to use OpenShift for years, but actively using it for six months.

What do I think about the stability of the solution?

The solution is stable. We haven't experienced downtime. 

What do I think about the scalability of the solution?

OpenShift is easy to scale. You just need to make sure you have the capacity to purchase and the number of nodes needed. Scalability only depends on your budget.

Currently, they are more than 10 users of OpenShift in the organization.

How are customer service and support?

Technical support has been efficient, supportive, and communicative. They do not drop the ball. I would rate the customer service and support of OpenShift a five out of five. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I had experience with VMware's Kubernetes version. VMware was very difficult to install. I could not understand the route they were taking and why there were so many steps. 

How was the initial setup?

The initial setup of OpenShift is straightforward if you are an experienced platform engineer. Installing on AWS or Azure could be more complex. The product has a Terraform command to install everything.

If all of the tools that are needed and all the hardware is there, the implementation should be straightforward. I would rate the initial setup a four out of five overall.

What's my experience with pricing, setup cost, and licensing?

Pricing of OpenShift depends on the number of nodes and who is hosting it. OpenShift is more expensive than other solutions, however, I think it is worth it.

What other advice do I have?

Anyone looking to implement OpenShift in their organization should start with the most minimal setup for configuration. There is an OpenShift version with just the single master with a built-in worker. You will only need a single CPU and you can start with at least three masters and a single worker and scale from there as the need arises, whether it is to add additional worker nodes or as your app grows.

There is no product that compares to OpenShift. I would rate it a 10 out of 10 overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mustafa Kavcioglu - PeerSpot reviewer
Team Lead at Halkbank
Real User
Jul 29, 2022
Easy to learn, simple to start using, and offers good support
Pros and Cons
  • "The stability has been good."
  • "We need some kind of a multi-cluster management solution from the Red Hat site."

What is our primary use case?

We are not using it for our core banking or any critical application. It's just for our remediation services. We have an ITSM tool, which is running on that, et cetera.

What is most valuable?

The support is very strong in Turkey. We are very happy with its capabilities. The steps are easy in terms of usage.

What needs improvement?

We need some kind of a multi-cluster management solution from the Red Hat site. With that, we have got some problems; however, right now, we can manage to run the solution without any problems.

What do I think about the stability of the solution?

The stability has been good. We haven’t had any real issues up to this point. It’s been reliable, and the performance has been good.

What do I think about the scalability of the solution?

The scalability is fine. We haven’t had any problems in that regard.

The main reason that we chose OpenShift rather than Azure or AWS was the scalability. It’s the best one on the market.

How are customer service and support?

We have gotten both local and international support from Red Hat company, so we are covered. We are satisfied with the solution’s support in general.

How was the initial setup?

There isn’t really any initial setup to worry about.

What's my experience with pricing, setup cost, and licensing?

I don’t have any information about the licensing costs or the process.

What other advice do I have?

I’d rate the solution eight out of ten.

It's both very easy to start and learn and to improve yourself to manage Kubernetes environments. It’s very portable. You can easily switch from this product to another if you want. It's not like that with other products. For example, if you have an Azure solution, it's not that easy to port everything over.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Red Hat OpenShift Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Red Hat OpenShift Report and get advice and tips from experienced pros sharing their opinions.