We use the solution to split monolithic into microservices. I mostly use OpenShift as a Kubernetes distribution.
Owner at SoftContact
A stable and scalable solution for microservices and Kubernetes distribution
Pros and Cons
- "I am impressed with the product's security features."
- "The tool lacks some features to make it compliant with Kubernetes"
What is our primary use case?
What is most valuable?
I am impressed with the product's security features.
What needs improvement?
The tool lacks some features to make it compliant with Kubernetes.
For how long have I used the solution?
I am working with the solution for four years.
Buyer's Guide
Red Hat OpenShift
August 2025

Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The cloud version is scalable. The solution's on-prem scalability can be improved.
How are customer service and support?
The tool's support should be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's deployment takes a matter of hours to complete. You need a team of three to four to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The product's support is expensive. I would rate the tool's pricing an eight out of ten.
What other advice do I have?
I would rate the solution an eight out of ten. The tool requires knowledgeable people to manage it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

IT Specialist at a financial services firm with 10,001+ employees
Easy to deploy with good automation and reduces time to market
Pros and Cons
- "The security is good."
- "The interface could be simplified a bit more."
What is our primary use case?
I primarily use the solution for deploying Springboot applications and Engine X among other things.
How has it helped my organization?
In the company, if transactions rise, we can scale up the solution easily. It's flexible and we're able to ensure it meets our needs based on its ability to autoscale.
What is most valuable?
The deployment is easy.
The security is good. I'd rate it 4.5 or five out of five. I'm satisfied with the security on offer.
The product can scale well automatically.
OpenShift can be deployed on-premises and on the cloud. It helps us comply with regulatory issues that would require at least a portion to be covered by on-prem usage.
The automated processes are really great. It helps with development time and the end product quality. It helps by being so flexible, which translates into easier development. It helps take some stuff off our plate.
The solution's code ready workspaces have reduced project onboarding time. It's really simple to deploy on OpenShift. The reduction levels have been around 35%. It also reduces time to market due ot the faster development times. The reduction has been around almost 20% based on some administration we ned to handle in order to maintain compliance.
What needs improvement?
The flexibility is nice, yet comes with great sacrifice. It's much more complicated in general. We'd like the flexibility on offer to be simplified a bit so that we don't have to do so many workarounds.
The interface could be simplified a bit more.
For how long have I used the solution?
I've been using the solution for one and a half years.
What do I think about the stability of the solution?
The stability of the product is good. There may be a few bugs, however, in general, it works quite well.
What do I think about the scalability of the solution?
The product is scalable.
We have 100 or hundred users on the solution right now in our organization. Most are developers. Some are end-users. There might be a handful of admins as well.
How are customer service and support?
Technical support isn't used really. I've never called them personally.
Which solution did I use previously and why did I switch?
We previously used a different solution. We switched to this product since it was more flexible.
We have considered building our own container platform as well since we needed something on-prem. However, OpenShift already provided what we needed, and so it wasn't necessary.
I'm not sure if we also use any other Red Hat products.
How was the initial setup?
The initial setup was not done by me. I only work with the solution.
What's my experience with pricing, setup cost, and licensing?
I don't directly deal with pricing or handle the negotiation on licensing. I can't speak to the exact price.
What other advice do I have?
We're a customer and end-user.
I do not use the solution on the vendor's open stack platform.
It's a good idea to explore the solution first before really jumping in. Also, companies need to understand the costing and the SSL before jumping into a deployment.
I'd rate OpenShift at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat OpenShift
August 2025

Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,676 professionals have used our research since 2012.
Software engineer at ACI Worldwide
The solution is very stable, and scalable, with a lot of support features
Pros and Cons
- "The most valuable feature is the auto scalers for all microservices. The feature allows us to place request limits and it is much cheaper than AWS."
- "The metrics in OpenShift can use improvement."
What is our primary use case?
Our organization is the product and we have applications that are based on microservices. Our microservices are deployed on OpenShift.
How has it helped my organization?
The security features and the support from Red Hat are strong and they have helped our organization.
Integrating the gen case and the CSC pipeline has allowed us to automate processes in OpenShift, reducing the time taken significantly. The system runs smoothly without any issues.
What is most valuable?
The most valuable feature is the auto scalers for all microservices. The feature allows us to place request limits and it is much cheaper than AWS.
What needs improvement?
The metrics in OpenShift can use improvement. There are vast metrics and if OpenShift can provide the geometric thread that would be helpful.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable with no downtime.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
Generally, our tickets are resolved within 15 days.
How would you rate customer service and support?
Neutral
How was the initial setup?
Based on feedback from my colleagues, the initial setup is complex with a lot of dependencies to set up the environment.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We use the license-free version of Red Hat Openshift but we pay for the support. The support fee is expensive.
What other advice do I have?
I give the solution a nine out of ten.
We currently have 100 people using the solution made up of architects, developers, DevOps teams, and testing engineers.
Maintenance is required every two months to restart the ports that get hung up. The solution requires between two and five people for maintenance.
We have built our own container platform. We have lots of products deployed on OpenShift. And there are lots of namespaces all deployed on the same OpenShift control platform. Everything is running fine.
OpenShift is a very stable solution with a lot of support features. I recommend the solution.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Director at a financial services firm with 10,001+ employees
Cloud-based Kubernetes solution used to build integration platforms and offers good customer support
Pros and Cons
- "We want to build a solution that can be deployable to any cloud because of client requirements and OpenShift allows us to do this."
- "This solution could be improved by offering best practices on standardization and additional guidance on how to use this solution."
What is our primary use case?
We use OpenShift for Health and Human Services to build an integration platform and deliver services. We use it to support public sector companies and organizations and we build an integration platform for the Medicaid information system.
We started using OpenShift because we have an alliance and connection with them from one of our previous projects.
How has it helped my organization?
We want to build a solution that can be deployable to any cloud because of client requirements and OpenShift allows us to do this.
What needs improvement?
This solution could be improved by offering best practices on standardization and additional guidance on how to use this solution.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
We are not yet using this solution in production so I cannot speak to scalability yet.
How are customer service and support?
The customer support for this solution is good. We have a consulting agreement, so we are getting good support.
I would rate their support an eight out of ten.
How would you rate customer service and support?
Positive
What was our ROI?
We do see a return on investment from using the solution.
What other advice do I have?
I would advise others to review the applicability of the solution to your business. There can be some limitations on the usage of this solution for some products and software.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
Head of Architecture at a financial services firm with 10,001+ employees
An easily scalable solution offering good cluster management and continuous improvements with upgrades
Pros and Cons
- "We have found the cluster management function to be very good with this product."
- "We experienced issues around desktop security, that stopped us implementing a new feature that had been developed."
What is our primary use case?
We use the solution for container orchestration and management.
What is most valuable?
We have found the cluster management function to be very good with this product. Also, each new version of the product has made upgrading easier and faster to carry out.
What needs improvement?
We experienced issues around desktop security, which stopped us from implementing a new feature that had been developed. This needs to be improved in order to expand the usage of the product.
For how long have I used the solution?
We have been working with this solution for around two and a half years.
What do I think about the stability of the solution?
We have found the solution to be very stable.
What do I think about the scalability of the solution?
We have found the solution to be very scalable during our time using it, and we now have a large number of transactions passing through the product.
How are customer service and support?
The technical support is good, but they have been slow to respond in the past. The issues were resolved effectively, but it took some time for this to happen.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of the solution was hard, and took around three months to deploy completely.
What about the implementation team?
We used a third-party vendor for our implementation, and they were very knowledgeable.
What's my experience with pricing, setup cost, and licensing?
Depending on the extent of the product use, licenses are available for a range of time periods, and are renewable at the end of the period.
What other advice do I have?
I would recommend that organizations pay a lot of attention to the initial design and setup of the solution to ensure that it is optimized for their needs, as it isn't easy to make changes once this is complete.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a manufacturing company with 11-50 employees
Easy-to-use product with valuable features for integrating CI/CD pipelines and repositories
Pros and Cons
- "It is a stable platform."
- "The product’s integration with Windows containers and other third-party products needs improvement."
What is our primary use case?
We use OpenShift for the deployment of microservices architecture and containerizing applications.
What is most valuable?
The product is easy to use. It has valuable features for integrating CI/CD pipelines, repositories, and support from open-source communities.
What needs improvement?
The product’s integration with Windows containers and other third-party products needs improvement.
For how long have I used the solution?
We have been using OpenShift for three to four years.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
The product is expensive to scale for smaller businesses in an on-premise environment. They can instead opt for a public cloud setup. The enterprises that can afford the cost should only opt for it if they have a specific use case or want to transform applications.
How are customer service and support?
We receive remote and on-call support services on purchasing an enterprise support subscription.
How was the initial setup?
The implementation is not as straightforward as VMware products. It requires prior experience for easier deployment.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is expensive. It has the biggest market share right now as a containerization platform. It is the highest-selling product.
Which other solutions did I evaluate?
Vanilla doesn’t have essential features like CI/CD integration, repositories, and community, similar to OpenShift.
What other advice do I have?
I rate OpenShift a nine out of ten. It is a wonderful product. I advise others to choose the environment size properly. You can deploy it on a public cloud and not necessarily on-premises. You can decide depending on the workload and data localization requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Kubernetes/Openshift Security Consultant at a comms service provider with 1-10 employees
A tool that offers a good production environment that is much more stable
Pros and Cons
- "I have seen a return on investment, and it depends upon the types and the nature of some of the most critical applications that have been hosted on the OpenShift infrastructure."
- "Some of the storage services and integrations with third-party tools should be made possible."
What is our primary use case?
I have not used it on IBM Cloud. It is basically used on AWS and Azure. I am using a standard OpenShift.
OpenShift is a container orchestration tool. We have been using it for hosting products on container-based applications.
How has it helped my organization?
Actually, what happens is that the solution gives or provides that kind of stability and much more. It gives a good production environment that is much more stable and error-free. That's how the solution contributes to the productivity of my whole organization.
What is most valuable?
If we compare OpenShift and Kubernetes Harbor, OpenShift is derived from Kubernetes. However, some of the most prominent features of OpenShift are its security services and some of the policies, especially security policies that are some of the add-ons and the best things I like in OpenShift.
What needs improvement?
Some things need to be improved in the solution. Some of the storage services and integrations with third-party tools should be made possible.
I think some more things will come in, like the projects of CNCFs. I think that verified CNCF projects will be integrated into OpenShift.
For how long have I used the solution?
I have been using OpenShift for eighteen months.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
How are customer service and support?
I think the support is fine. It depends upon some of the SLAs and how things or how the SLAs have been maintained. Overall, it is fine, so I will rate the support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
Initially, the setup seemed to be complex, but the recommendations from Red Hat, and especially on the CoreOS systems, for quality, stability, and security purposes, it seems to be complex. However, once we get hands-on experience, it is very, very useful and easily maintainable as well.
What was our ROI?
I have seen a return on investment, and it depends upon the types and the nature of some of the most critical applications that have been hosted on the OpenShift infrastructure. Considering in terms of stability, performance-wise, and security-wise, if everything goes fine, I think its return on investment is justified.
What's my experience with pricing, setup cost, and licensing?
The price depends on the type and the nature of the organizations, along with the types of projects that are of considerable range. I don't think the price is very much of an issue for any organization against the services being delivered over the cloud and the services of OpenSuite.
What other advice do I have?
If any organization is just working on open-source technologies and wants to have enterprise support and enterprise-grade solutions, then we must go with OpenShift.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Lead at a tech vendor with 1,001-5,000 employees
Kubernetes container platform that provides flexibility for peak seasons and has great customer support
Pros and Cons
- "This solution helps us to account for peak seasons involving higher demand than usual. It also gives us confidence in the security of our overall systems."
- "The latest 4.0 version of OpenShift disabled a few of the features we previously made use of, although this wasn't a huge deal."
What is our primary use case?
We use this solution to support our clients and specifically for package delivery and the ordering of individual items.
We are evaluating a few others products that are complementary to OpenShift including Advanced Cluster Management, Advanced Cluster Security, and Depth spaces.
How has it helped my organization?
This solution helps us to account for peak seasons involving higher demand than usual. It also gives us confidence in the security of our overall systems.
OpenShift allows us to take advantage of the cloud in terms of sizing, especially during times when the prediction of volumes is difficult.
What is most valuable?
The most valuable feature of this solution is its scalability and maturity. It is also easy to start to use and offers good customer support. The Red Hat team assists us whenever we have questions.
What needs improvement?
The latest 4.0 version of OpenShift disabled a few of the features we previously made use of, although this wasn't a huge deal.
For how long have I used the solution?
We have been using this solution since 2017.
What do I think about the stability of the solution?
This solution offers excellent stability and we have not experienced any issues.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
I would rate this solution a ten out of ten for support. Their customer support is outstanding and we always get the answers we need very quickly. Their technological know-how is good and we are able to get assistance from one architect without getting passed on.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up OpenShift 4.0 is simple. It takes between 45 minutes and one hour.
What was our ROI?
We have seen a return on our investment. We received payback for our projects in one and a half years which has been advantageous for us.
What's my experience with pricing, setup cost, and licensing?
The model of pricing and buying licenses is quite rigid. We are in the process of negotiating on-demand pricing which will help us take advantage of the cloud as a whole.
Which other solutions did I evaluate?
We evaluated other solutions including Rancher. OpenShift is built with the developer in mind which is advantageous versus most other products on the market. We also chose OpenShift due to the peace of mind of knowing it is a solution supported by Red Hat. It is also an easy-to-use solution for our developers and has a great administrative interface.
What other advice do I have?
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.

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