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Alfredo J Naranjo - PeerSpot reviewer
IT Infraestructure Manager at a tech services company with 10,001+ employees
Real User
Top 10
Dec 5, 2025
Fast payment deployments have transformed how our web applications manage monthly billing
Pros and Cons
  • "Red Hat JBoss Enterprise Application Platform (EAP) has impacted my organization positively because it is a powerful platform and we can develop powerful applications very quickly."

    What is our primary use case?

    My main use case for Red Hat JBoss Enterprise Application Platform (EAP) is for a web application for any customers we have on my main apps.

    A specific example of how I use Red Hat JBoss Enterprise Application Platform (EAP) with my web application for my customers is that I customize a payment link. We call it on other platforms, and we can process the monthly payment.

    What is most valuable?

    Red Hat JBoss Enterprise Application Platform (EAP) offers excellent features, and it is very intuitive.

    The particular feature of Red Hat JBoss Enterprise Application Platform (EAP) that I find especially useful is the main console, which is very flexible and easy to use.

    Red Hat JBoss Enterprise Application Platform (EAP) has impacted my organization positively because it is a powerful platform and we can develop powerful applications very quickly.

    An example of how being able to deploy powerful applications quickly has helped my organization is that for the most recent deployment, we were able to deploy this application in three weeks, which is very fast for us.

    What needs improvement?

    I cannot speak to how Red Hat JBoss Enterprise Application Platform (EAP) can be improved.

    For how long have I used the solution?

    I have been using Red Hat JBoss Enterprise Application Platform (EAP) for four or five years.

    Buyer's Guide
    Red Hat JBoss Enterprise Application Platform (EAP)
    June 2026
    Learn what your peers think about Red Hat JBoss Enterprise Application Platform (EAP). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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    What do I think about the stability of the solution?

    Red Hat JBoss Enterprise Application Platform (EAP) is a very stable platform in my experience.

    What do I think about the scalability of the solution?

    Red Hat JBoss Enterprise Application Platform (EAP) is very fast and very strong in terms of scalability.

    How are customer service and support?

    I have had one or two experiences with Red Hat JBoss Enterprise Application Platform (EAP) support team, and I found them very good.

    What other advice do I have?

    I find this interview to be very good. The process is very easy and quick, and it is more comfortable overall. I would rate this product a 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Dec 5, 2025
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    PeerSpot user
    Director of Product at a computer software company with 201-500 employees
    MSP
    Top 5
    Feb 8, 2025
    Flexible deployment achieved with modern technology support
    Pros and Cons
    • "JBoss is more flexible and keeps up with modern technologies, supporting newer versions of different libraries."
    • "Making it lighter and more modular would probably be beneficial."
    • "They are trying to make it less heavyweight since app servers often deliver a lot of functionality. Still, if we aren't leveraging them, they can be too much for certain use cases."

    What is our primary use case?

    Our product is agnostic, so we have been using JBoss as our default app server. We have been using it for over ten years.

    What is most valuable?

    JBoss is more flexible and keeps up with modern technologies, supporting newer versions of different libraries. This is crucial as the lifecycle of these technologies is short, and staying up to date is essential to avoid issues.

    What needs improvement?

    They are trying to make it less heavyweight since app servers often deliver a lot of functionality. Still, if we aren't leveraging them, they can be too much for certain use cases. Making it lighter and more modular would probably be beneficial.

    For how long have I used the solution?

    We have been using JBoss for over ten years.

    How are customer service and support?

    I haven't dealt with their support or customer service. Some of our clients have bought support, but I haven't heard anything about its quality, so I cannot comment.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We deploy on app servers chosen by clients, including WebSphere and WebLogic, which are more expensive.

    How was the initial setup?

    JBoss has a very easy way of setting up. We use it since it doesn't cause a lot of issues.

    What about the implementation team?

    We just use JBoss and sometimes buy support for certain things. We are not affiliated with any vendors.

    What was our ROI?

    Having automation around JBoss is very beneficial. It allows for quick deployment and rolling out new applications easily. This flexibility translates to a lower total cost of ownership.

    What's my experience with pricing, setup cost, and licensing?

    JBoss is the cheaper option out of the three when compared to WebSphere and WebLogic. Though I haven't done a detailed price comparison, the licensing fee is cheaper, and due to its flexibility, the maintenance is easier and cheaper.

    Which other solutions did I evaluate?

    We also considered WebSphere and WebLogic.

    What other advice do I have?

    JBoss is definitely a flexible option and achieves what other app servers do but with more ease and support of new technologies. 

    I rate JBoss nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Red Hat JBoss Enterprise Application Platform (EAP)
    June 2026
    Learn what your peers think about Red Hat JBoss Enterprise Application Platform (EAP). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    902,988 professionals have used our research since 2012.
    Tom Hug - PeerSpot reviewer
    Senior Consultant at Inacta AG
    Real User
    Jun 10, 2024
    Fast, reliable, and well-established
    Pros and Cons
    • "The stability is good. I would rate it a nine out of ten."
    • "The price could be improved. Customers don't want to buy the license easily."

    What is our primary use case?

    I use it for Java server applications.

    How has it helped my organization?

    I work on an output management system. There are products that use JBoss as the Java server. It's a product from another vendor called the 'M' series. They use JBoss as the server behind it.

    What is most valuable?

    It's good. You choose JBoss when you need a Java server. The benefit is that it's fast, reliable, and well-established.

    It was the choice of the customer, and they have no issues so far. It's a very well established product.

    What needs improvement?

    The price could be improved. Customers don't want to buy the license easily. It's nice that there is Wildfly, which is basically the same as JBoss, just without the price.

    For how long have I used the solution?

    I have experience with JBoss because we just had it in a project.

    What do I think about the stability of the solution?

    The stability is good. I would rate it a nine out of ten. 

    What do I think about the scalability of the solution?

    The end users are around 300 for this application. It is used on a daily basis. 

    Which solution did I use previously and why did I switch?

    In general, I would prefer Wildfly. If I want a free version, I would go for WildFly.

    And the support is also a factor. If you can do it on your own, you take Wildfly. If you need support, you can take JBoss.

    What's my experience with pricing, setup cost, and licensing?

    It might be yearly. I am not sure.

    Which other solutions did I evaluate?

    In the past we evaluated IBM WebSphere, Oracle, and Tomcat. WebSphere system is a pain. Oracle is way overpriced, though. That's my opinion.

    JBoss's performance is on par with its competitors.  

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. If other users need support, I would recommend JBoss. If they don't, they should just go with WildFly.

    JBoss is a state-of-the-art Java server with a difficult support package. If you want to do a Java application, JBoss is usually a very good choice.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    AWS / Big Data Engineer at Waste Management, Inc.
    Real User
    Aug 4, 2023
    Open-source solution and highly scalable
    Pros and Cons
    • "The stability is great."
    • "The login process could be improved."

    What is our primary use case?

    Our primary use case is for web applications.

    What is most valuable?

    I like that it's open-source and free. All the features are very good.

    What needs improvement?

    The only thing I would change is the logging. The login logs are not very good. The login process could be improved.

    For how long have I used the solution?

    I have been using JBoss for about ten years. We use version JBoss EAP 6.

    What do I think about the stability of the solution?

    The stability is great.

    What do I think about the scalability of the solution?

    It is a highly scalable solution. We have about 500 to 1,000 users using the solution. It's very scalable, so we can easily add more users as needed. The users are mostly managers and route managers.

    How are customer service and support?

    The customer service and support are great. They are very responsive and helpful.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is not complex. It took us about a week to set up.

    What about the implementation team?

    We did it in-house. We didn't need consultation. The deployment process is simple. We just have to load the application archive. It will deploy to the server, and then it will run. That's it. It's not a difficult task.

    We do it in-house, so we don't need any third-party help. Only one person is needed to deploy and maintain the solution. There are no managers or developers required.

    What's my experience with pricing, setup cost, and licensing?

    JBoss is open-source and free. There is no licensing cost. The solution is free to use.

    What other advice do I have?

    I would definitely recommend the solution to other people. It's a great product.

    I would recommend that they give it a try. It's a great solution, and it's free to use. Overall, I would rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    AhmadTalha - PeerSpot reviewer
    Product owner at Digitt Plus (AFT)
    Real User
    Mar 22, 2024
    Helps to bring APIs in-house and reduce the dependency on vendors
    Pros and Cons
    • "The tool's most beneficial feature is its scalability. People with limited technical knowledge can quickly grasp its functions with a brief introduction. The tool's ease of use makes it a plug-and-play solution, reducing the effort required to train users on its usage."
    • "The tool's documentation could be improved to explain its usage and functionalities clearly. Having accessible documentation would save time for leaders like me when juniors seek information about it. The documentation should be self-explanatory and guide users on how to utilize the tool."

    What is our primary use case?

    In my previous company, we relied on third-party APIs from a vendor. Recently, we were tasked with bringing those APIs in-house, reducing dependence on external vendors. We employed a JBoss server to facilitate the transition of these APIs into our existing system.

    What is most valuable?

    The tool's most beneficial feature is its scalability. People with limited technical knowledge can quickly grasp its functions with a brief introduction. The tool's ease of use makes it a plug-and-play solution, reducing the effort required to train users on its usage.

    We integrated one of the largest payment service providers using JBoss. Specifically, we integrated Visa, a well-known credit and debit card provider, into our system using JBoss. As the project's lead software engineer, I executed this integration.

    What needs improvement?

    The tool's documentation could be improved to explain its usage and functionalities clearly. Having accessible documentation would save time for leaders like me when juniors seek information about it. The documentation should be self-explanatory and guide users on how to utilize the tool. 

    What do I think about the stability of the solution?

    I rate the tool's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    I can't speak definitively regarding scalability features as I recently switched companies. However, I recommended implementing the Spring framework and JBoss in my previous role. Whenever I move to a new company, I advocate using these solutions. I rate its scalability a seven to eight out of ten. My company has around 150 million active users. 

    How are customer service and support?

    I've never needed to directly contact tech support because our internal technical support team handled any issues.

    How was the initial setup?

    The tool's deployment is easy. Our DevOps team primarily handled the deployment process. A team consisting of 40-50 members maintains it. 

    What was our ROI?

    The tool is worth its money. 

    What other advice do I have?

    The tool's open-source nature influenced my decision to use it because it was cost-effective. Our business team handed it over to us, and they were aligned with using it. I recommend it because it offers multiple application routing data handling capabilities. It helped convert the data. 

    I rate the overall solution a nine out of ten. If someone wants to start using it, I would tell them that there isn't much competition in the market because the tool is unique and has been established for a long time. It has set the benchmark, and other brands are striving to catch up with your range of services. This is something to be proud of. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Karamat Ali - PeerSpot reviewer
    Senior Architect at Systems Limited
    Reseller
    Jan 26, 2023
    A flexible and stable solution that is cost-efficient compared to other products
    Pros and Cons
    • "The solution has flexibility and stability."
    • "There is not much ability inside of the solution. The world is going beyond different micro and data-type things like Microsoft Office, so we are not seeing much ability within the solution."

    What is our primary use case?

    Our company uses the solution for enterprise clients in the banking and finance industries. 

    We use different versions of the open source solution depending on client needs. 

    What is most valuable?

    The solution has flexibility and stability.

    What needs improvement?

    There is not much ability inside of the solution. The world is going beyond different micro and data-type things like Microsoft Office, so we are not seeing much ability within the solution. 

    For how long have I used the solution?

    I have been using the solution for 15 years. 

    What do I think about the stability of the solution?

    The stability is rated an eight out of ten. 

    What do I think about the scalability of the solution?

    The scalability is rated an eight out of ten. 

    How are customer service and support?

    Technical support does not provide good responses to tickets so is rated a five out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The setup is pretty easy so is rated an eight out of ten. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is cost-efficient compared to other products. Pricing is rated an eight out of ten. 

    What other advice do I have?

    I rate the solution a seven out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Dominique Guerra - PeerSpot reviewer
    Head of Operations at MIT (Micro Informatique & Technologies SA)
    Real User
    May 10, 2024
    Offers simplicity along with cost-effectiveness
    Pros and Cons
    • "The product's initial setup phase is easy."
    • "The price of the product is an area of concern where improvements are required. The product could be made cheaper."

    What is our primary use case?

    I use the solution in my company since we have developed an application that runs on the application server, JBoss, and another application server, such as Oracle WebLogic Server or WebSphere. In my company, we developed an application for the bank, and we deployed it under JBoss, WebSphere, or Oracle WebLogic Server.

    What is most valuable?

    The most valuable feature of the solution for me stems from the fact that our company can develop applications on JBoss, and we didn't see anything like it compared to WebLogic and WebSphere. The facility to install and handle JBoss is much lighter than the other application servers.

    What needs improvement?

    My company had faced some issues where our questions were not answered, and we did not receive proper solutions the way we wanted. The technical support of the product can be improved. Response time for support could be a bit better.

    The price of the product is an area of concern where improvements are required. The product could be made cheaper.

    For how long have I used the solution?

    I have been using JBoss for eight years. My company has a partnership with Red Hat.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution an eight out of ten.

    What do I think about the scalability of the solution?

    My company did not face any issues related to scalability. Scalability-wise, I rate the solution a seven out of ten.

    My company works with banks of both small and big sizes.

    How are customer service and support?

    I rate the technical support a seven out of ten.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    In comparison with the other products I have used in the past, I like JBoss's simplicity, lightness, and cost. Considering what my company used to use both solutions for, JBoss was better than WebLogic.

    How was the initial setup?

    The product's initial setup phase is easy.

    For the product's deployment and maintenance, our company has a system engineer who maintains both our instances associated with JBoss and supports the bank engineers.

    What was our ROI?

    The product offers a good return on investment.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product price as eight on a scale, where one means it is a very cheap solution, and ten points mean that it is a very expensive tool.

    What other advice do I have?

    In terms of how JBoss supports enterprise Java standards and positively impacts our company's project, I can say that we use it, and we didn't have any issues. In our company, we have been able to do a posting of the application on the other application servers.

    My company has not faced issues with the integration of the product with other software tools or infrastructures.

    The product fits our company's requirements.

    I recommend the product to others.

    I rate the tool an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Fahrettin Canli - PeerSpot reviewer
    IT Team Leader at Redington (India) Ltd
    Real User
    Apr 4, 2024
    Enables organizations to connect front-end applications and databases and provides fast and reliable support
    Pros and Cons
    • "The support is fast and reliable."
    • "The product could be cheaper."

    What is our primary use case?

    JBoss is a middleware product. The customers use it to make connections between front-end applications and databases.

    What is most valuable?

    Red Hat provides the product and the support. We get good support from the support team. It is one of the benefits.

    What needs improvement?

    The product could be cheaper. The solution recently increased the prices.

    For how long have I used the solution?

    I have been working with the product for 6 months to a year.

    What do I think about the stability of the solution?

    The tool is stable. The customers are buying the product.

    What do I think about the scalability of the solution?

    The tool is scalable. We can install additional servers. We can extend our cluster horizontally.

    How are customer service and support?

    The support is fast and reliable. It is very good. If we raise a support ticket, the support team will solve the problem somehow.

    How was the initial setup?

    The deployment is not that complex. It is easy.

    What's my experience with pricing, setup cost, and licensing?

    We pay a yearly subscription fee. There are no additional costs associated with the product.

    What other advice do I have?

    I recommend the tool to others. Overall, I rate the solution an 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Principal Infrastructure Solution Architecture at National Bank of Kuwait
    Real User
    Mar 28, 2023
    Straightforward deployment, exceptional support, and scalable
    Pros and Cons
    • "The greatest benefit of JBoss is that it was procured by IBM, thereby offering exceptional support for our banking operations."
    • "The stability of the solution could improve with Microsoft Windows."

    What is our primary use case?

    I use JBoss for our websites and multiple products.

    What is most valuable?

    The greatest benefit of JBoss is that it was procured by IBM, thereby offering exceptional support for our banking operations.

    What needs improvement?

    The stability of the solution could improve with Microsoft Windows.

    For how long have I used the solution?

    I have been using JBoss for approximately 10 years.

    What do I think about the stability of the solution?

    The stability of JBoss. However, if we are using Linux it is more stable than if we are using Microsoft Windows.

    What do I think about the scalability of the solution?

    JBoss is capable of scaling, and it supports clustering for scalability. However, if clustering is not supported, we would need to use a load balancer to achieve scalability.

    How are customer service and support?

    We have our own team that handles the support. I have not contacted the vendor for support.

    Which solution did I use previously and why did I switch?

    We are using the web application server from IBM.

    How was the initial setup?

    The setup of JBoss was straightforward.

    What about the implementation team?

    We have a Red Hat professional partner who helps us with the implementation of the solution.

    The number of people needed for the implementation depends on the build. If the setup is basic then one person can handle it.

    What was our ROI?

    The return on investment from JBoss depends on the specific solutions being used. In our case, based on the solutions we are running, I don't believe we are getting a good ROI. If we were running a large-scale solution such as a channel, then it would make sense. However, if we are using a small free solution, such as a back-office solution, and investing in expensive licenses, it may not be very cost-effective.

    What's my experience with pricing, setup cost, and licensing?

    Despite the price increase after being acquired by IBM, JBoss still maintains its competitiveness. The package provided is more geared towards cloud-based deployments, whereas our setup is more traditional, which makes it slightly more expensive for us. As most vendors are transitioning towards cloud-centric solutions, companies like ours need to adapt accordingly.

    The license from JBoss. There is a CAPX cost and an annual cost.

    What other advice do I have?

    All the solutions we use are on-premise because we are a bank institution. However, we use some SaaS solutions but they are not connected to the on-premise systems.

    I would recommend JBoss to others.

    I rate JBoss a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Harikrishnan  Ramamoorthy - PeerSpot reviewer
    Technical Lead at Netlink Software Group America Inc
    Real User
    Jul 13, 2022
    It's easy to manage the solution and add new certificates to the config.
    Pros and Cons
    • "We can deploy the applications on the JBoss server, so it is easy to manage. It's also easy to add new certificates to the config."
    • "JBoss is easier to handle, and it can take on a much larger load compared to Tomcat."
    • "The documentation could be better. When we have questions, we need to check multiple websites. There isn't one place listing a set of common problems and how to fix them."

    What is our primary use case?

    JBoss is an on-premises solution we use in a banking setting.  It is used to manage servers and applications. There are two modes: domain and development. We can monitor and control all types of deployments in JBoss.

    We have around 20,000 to 30,000 users on the same application and everything is going via the JBoss. We were using JBoss 1.0 when I first installed it, but they've probably included some more security patches in the latest version. 

    What is most valuable?

    We can deploy the applications on the JBoss server, so it is easy to manage. It's also easy to add new certificates to the config.

    What needs improvement?

    The documentation could be better. When we have questions, we need to check multiple websites. There isn't one place listing a set of common problems and how to fix them. 

    For how long have I used the solution?

    I've been using JBoss since I joined the company three years ago. 

    What do I think about the stability of the solution?

    I haven't had any complaints in production, but in development and UAT, I've noticed that some of the applications are not deployed properly, and errors need to be fixed.

    Which solution did I use previously and why did I switch?

    I used Tomcat when I worked for a cement manufacturer in India. They were a small-scale company, so we preferred Tomcat server. When I started working in finance, the bank suggested we go with JBoss. JBoss is easier to handle, and it can take on a much larger load compared to Tomcat.

    How was the initial setup?

    Setting up JBoss is more complex relative to Tomcat. We need to follow the set of steps because it's not like we are installing a single system. Several separate systems need to be connected using the common prompt. There will be a common for that. After generating, we need to connect with the other ID with the main deployment controller.

    There is one deployment controller, and we need to connect the separate server nodes using that. I use a trial-and-error process for the JBoss installations for the development. We follow the steps and document everything. After we do it once, it's not complex the second time because we know all the steps we need to follow. 

    What about the implementation team?

    We don't use outside consultants. It's open source, so we do some R&D and a process of trial and error in the development environment. There is no help JBoss or a consultant. The banking team works with the development team to get it done.

    What other advice do I have?

    I rate JBoss seven out of 10. I would recommend Tomcat for a small-scale use case. It's easy to maintain and deploy, and the UA interface is simple. JBoss is more appropriate for large industries. Though it is complex to maintain, JBoss is well balanced and can handle larger loads.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat JBoss Enterprise Application Platform (EAP) Report and get advice and tips from experienced pros sharing their opinions.
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