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Principal Solutions Architect at Tech Mahindra Limited
Real User
Mature, with good technical support but needs to be more user-friendly
Pros and Cons
  • "They are a very mature product."
  • "Because the solution needs to integrate with other products that surround it, there is a lot of configuration required, and this can be quite complex. It's not as easy as it is with, for example, VMware."

What is most valuable?

The integration with other open-source tools is pretty good. It integrates particularly well with Kubernates Docker.

They are a very mature product.

What needs improvement?

Because the solution needs to integrate with other products that surround it, there is a lot of configuration required, and this can be quite complex. It's not as easy as it is with, for example, VMware.

The solution needs to be more user-friendly. They need to make it more plug-and-play.

For how long have I used the solution?

I've been working with Red Hat for a long time. It's been about ten years.

What do I think about the stability of the solution?

The solution is stable, that's not an issue. We haven't had problems with bugs, glitches, or crashes.

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How are customer service and support?

We've been in touch with technical support. Most of the time, they are good. We haven't had any problems with them. We're satisfied with the level of service they provide.

Which solution did I use previously and why did I switch?

I also use VMware. Each has it's own pluses and minuses, although I do find that VMware is easier to configure and integrate with other solutions.

How was the initial setup?

The initial setup can be a bit complex. Once it's sorted out initially, and Red Hat's professional services are aligned, it's okay.

What other advice do I have?

I'd advise an organization considering implementing the solution to first, before selecting a product, finalize their business department. They should create a list of all of their requirements to ensure they get fulfilled. That needs to include compliance. 

I'd rate the solution seven out of ten. If they made it more user friendly and plug-and-play it would really help people adopt it faster.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Principal Solutions Architect at Tech Mahindra Limited
Real User
Good technical support, seamless integration with other open-source tools and very stable
Pros and Cons
  • "The stability of the solution is very good. We haven't had any issues with it."
  • "The complexity of the solution is a bit high in comparison to VMware."

What is most valuable?

Since it is an open-source software, the integration with other open-source components is seamless. If you're going in, it all depends on which stack you're selecting. If you're selecting open stack, if you want to use microservices, or you want to integrate Kubernetes Docker with Red Hat, this solution is probably the first choice to go with. 

What needs improvement?

The complexity of the solution is a bit high in comparison to VMware.

The solution should be made more user-friendly with plug-and-play functionality. It will help companies adopt it quicker.

For how long have I used the solution?

I've been working with Red Hat for a long time. It's been about ten years.

What do I think about the stability of the solution?

The stability of the solution is very good. We haven't had any issues with it.

How are customer service and technical support?

Technical support, most of the time, is good. We haven't had issues with it. We're satisfied with the level of support we receive.

Which solution did I use previously and why did I switch?

We also use VMware. VMware is very user-friendly and the integration is seamless. Red Hat has good integration with various other components and products as well. The complexity is also higher than VMware's.

How was the initial setup?

The initial setup is a bit complex. It gets sorted out, however, if users are aligned with Red Hat's other professional services.

What other advice do I have?

We're a Red Hat partner. I work as a Principal Solutions Architect.

I'd advise other organizations that, before selecting a product, they must finalize their business department. They should only make a call on the solution if all of their requirements get fulfilled - including compliance. Various products have a level of support compliance that matches with Red Hat, but it's important to check. 

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Red Hat CloudForms Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Red Hat CloudForms Report and get advice and tips from experienced pros sharing their opinions.