ReadyTalk Reviews and Pricing

it_user173043

Project Administrator at a renewables & environment company with 51-200 employees

Dec 16, 2014

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Top notched customer service

What is most valuable?

Web based conferencing

How has it helped my organization?

We host 4 webinars a month using Share tools and have reached on some occasions more than 500 participants just by one invitation being shared through social media.

What needs improvement?

Add animation capabilities!

For how long have I used the solution?

6 year

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What was my experience with deployment of the solution?

No issues with deployment

What do I think about the stability of the solution?

No issues with stability

What do I think about the scalability of the solution?

No issues with scalability

How are customer service and support?

Customer Service:

5 stars

2 thumbs up

Technical Support:

Awesome

Which solution did I use previously and why did I switch?

ConferenceCall.com - they were horrible and over priced.

How was the initial setup?

Easy

What's my experience with pricing, setup cost, and licensing?

$250 set up cost

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user162288

Digital Marketing Manager at a tech vendor with 51-200 employees

Nov 13, 2014

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ReadyTalk - the best option there is.

What is most valuable?

Customer service - world class customer service

How has it helped my organization?

No technical malfunctions mid-webinar. Previously we had to deal with MAJOR technical malfunctions monthly.

What needs improvement?

You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

World-Class!

Technical Support:

World-Class!

Which solution did I use previously and why did I switch?

We switched because the other products weren't reliable - we had major technical issues with the other solutions we used prior to finding ReadyTalk.

How was the initial setup?

Straightforward.

What about the implementation team?

In-House.

Which other solutions did I evaluate?

Yes.

WebEx, Adobe, GoToMetting, ON24

What other advice do I have?

Save yourself pain and stress - select ReadyTalk.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Find out what your peers are saying about ReadyTalk, Cisco, GoTo and others in Virtual Meetings. Updated: June 2025.

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862,077 professionals have used our research since 2012.

it_user144678

IT Administrator at a educational organization with 51-200 employees

Aug 6, 2014

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ReadyTalk has been great for IEA.

What is most valuable?

The ReadyTalk support team is always available to make sure your webinars are top notch.

How has it helped my organization?

Travel time behind the wheel to go to a 1hr meeting is costly to the organization. Using ReadyTalk allows us to provided effective trainings, makes our employees more productive, and safer by keeping them closer to home.

What needs improvement?

The only area of improvement would be to create a library of presentations. A presenter or chair could select from this library.

For how long have I used the solution?

4 years

What was my experience with deployment of the solution?

ReadyTalk is simple to use. Many found it easy to use which produced quicker adoption amongst staff.

How are customer service and technical support?

Customer Service: Always professional and willing to assist.Technical Support: There hasn't been a need to use their technical support services.

Which solution did I use previously and why did I switch?

Too costly and support was terrible.

Which other solutions did I evaluate?

Evaluated at least three other companies. I work with other state organizations and contacted them for reference. Several of them were already using ReadyTalk. This was the deciding factor for us.

What other advice do I have?

I receive calls from companies suggesting their service has better pricing. This might be true. However, this is not the only factor. You have to consider staff time in using the product and customer support. ReadyTalk just cannot be beat in this area.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user143739

Director of Product Services with 51-200 employees

Jul 30, 2014

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Easy to use with powerful features.

What is most valuable?

The ability to only share applications (versus your entire Desktop) with participants is my favorite feature.

How has it helped my organization?

This allows us to conduct client training without having to travel to the client's place of business.

For how long have I used the solution?

5 years

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision.Technical Support: Tech guys have always been very quick to respond and provide great level of follow-up after an issue is resolved.

Which solution did I use previously and why did I switch?

WebEx - cost - ReadyTalk is cheaper and provides all the features we wanted

Disclosure: My company does not have a business relationship with this vendor other than being a customer.