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Head of Cybersecurity Assurance & Controls Director at a tech services company with 1,001-5,000 employees
Real User
Top 20
Poor reporting, lacking in features, but the technical support is not bad
Pros and Cons
  • "I have been in contact with technical support and they are not bad."
  • "The reporting is very bad when you compare it with other vulnerability assessment tools."

What is our primary use case?

I primarily using Rapid7 for vulnerability assessment and reporting.

How has it helped my organization?

At this point, we are not happy with Rapid7.

What needs improvement?

The reporting is very bad when you compare it with other vulnerability assessment tools.

This product is for basic vulnerability assessments, only, and is lacking in features such as compliance, assessment, assets, inventory, and batch management.

For how long have I used the solution?

I have been using Rapid7 InsightVM for five years.

What do I think about the scalability of the solution?

I would say that the scalability is 50-50. It does not offer much in terms of being able to scale. We have approximately 3,000 users.

How are customer service and technical support?

I have been in contact with technical support and they are not bad.

What's my experience with pricing, setup cost, and licensing?

Comparing the price with the value that we receive, I am not happy with it.

Which other solutions did I evaluate?

We are currently looking to replace Rapid7 with another product.

Currently, we are working with Tenable Nessus and Qualys.

What other advice do I have?

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ParveshDhurmea
Assistant Engineer at Harel Mallac Technologies Ltd
Real User
Top 5Leaderboard
Plenty of options, reliable, and simple installation

What is our primary use case?

We use Rapid7 InsightVM mostly for VM management.

What is most valuable?

The solution is good because it has a lot of options.

What needs improvement?

The solution could improve by being more secure.

For how long have I used the solution?

I have been using Rapid7 InsightVM for approximately one month.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

Rapid7 InsightVM is scalable.

How are customer service and support?

I have not needed to contact the support at this time.

How was the initial setup?

The installation is simple, it took us approximately six hours.

What about the implementation team?

I did the implementation myself. …

What is our primary use case?

We use Rapid7 InsightVM mostly for VM management.

What is most valuable?

The solution is good because it has a lot of options.

What needs improvement?

The solution could improve by being more secure.

For how long have I used the solution?

I have been using Rapid7 InsightVM for approximately one month.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

Rapid7 InsightVM is scalable.

How are customer service and support?

I have not needed to contact the support at this time.

How was the initial setup?

The installation is simple, it took us approximately six hours.

What about the implementation team?

I did the implementation myself.

What other advice do I have?

I would recommend this solution to others.

I rate Rapid7 InsightVM a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Vulnerability Management
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