Rapid7 InsightVM Reviews

The main purpose for using Rapid7 InsightVM is vulnerability management and visibility.

The cost is what is most valuable. Compared to the other products on the market, the cost is more palatable. Also the functionality. 

It is a single pane of glass that I can do most things.

I see ongoing progress constantly. There isn't much opportunity to make recommendations for improvement from our end. Technology does what we want it to do.

The only issue I have with their business plan is how they interact with South African enterprises. 

They have one singular distributor that I must work with, and that is where my two points go. 

I can't interact with Rapid7 directly. I must work via the local incumbent, the distributor. And working with this third party can be tiresome at times.

Rapid7 InsightVM doesn't work with us directly. I have to work with a  distributor. If I need quotes or technical support, for example, I have to work with the distributor rather than Rapid7 InsightVM directly.

We are a registered reseller and a trusted partner. However, for us to get any support from them I can't log a call directly with Rapid7 InsightVM. I have to work with the distributor to log the call for me.

I have been working with Rapid7 InsightVM for two to three years.

We are using the latest version.

Rapid7 InsightVM is very stable. I would rate the stability a five out of five.

Rapid7 InsightVM is a scalable product. I would rate the scalability a five out of five.

We have approximately 1, 500 endpoints in our company.

It's not users, but endpoints, because the model is built around the endpoints you want to monitor. We run on around 1,500 endpoints. It is not user-specific.

One person can easily manage this solution, but we have a team of four engineers to manage our environment.

I have not contacted technical support directly.

We also use Tenable Nessus.

I am not involved with the initial setup. I have a support team that is managing that.

We deploy it depending on our client's requirements. We use it as well as our clients.

The deployment was done in-house. We do it ourselves.

We had four, and all four worked on the project. This is not to say that there is just one primary job or four main jobs. Our engineers all work as a team.

I can definitely see a return on investment.

It's good. We get the value from the product.

We purchase annual licenses.

We provide our own support. We have resources that have been certified to work on the product. It is purely the license fee.

In terms of affordability, I would rate it a three out of five.

I believe they see us as resellers because we resell it, but when we use it for professional services, they regard us as partners. They use both terms in the same sentence.

We support it.

I strongly recommend it. It's a good product. 

It's only the backend support that needs to be improved. However, there isn't very much that has room for improvement in the product right now.

They are not flawless. We have had problems here and there, but overall, I would rate Rapid7 InsightVM an eight out of ten.

I don't use this solution directly because I'm not a security admin, but my use case is checking servers against it to see what our patching penetration looks like and whether there are any vulnerabilities that need to be cleared up. We are customers of Insight VM.

One of the great features is reporting where you know exactly what the solution has found, and you're also provided with a resolution to any problem. It's great. I also like the fact that it can go through and scan not just the Windows server but also all the Linux boxes. The same applies to Unix boxes which provide a full report regarding vulnerabilities that need to be rectified or packages that need to be applied. 

There are some issues with how it scans patches. Sometimes one patch will have been superseded by another but it won't see that, because one little key hasn't changed. 

I've been using this solution for several years. 

It's a scanning system, so of course there are resource issues. That said, it's a stable solution. 

Scalability is good; it has supported all of our servers from Windows to Linux, and does it rather well. 

I recommend reviewing the documentation and studying the built-in reports because they are a valuable resource. It's a great product that reports everything that's wrong with a system, providing detailed and high-level reports. 

I rate the solution nine out of 10. 

We use the solution for vulnerability management. We perform scanning and security patching in selected network zones utilizing it.

The solution's most valuable features are the simplicity of use, identifying vulnerable assets, and the ability to create remediation projects.

They should integrate the solution with multiple products along with ServiceNow.

We have been using the solution for two or three months.

I rate the solution's stability as an eight.

We have a few tens of users of the solution. They include IT specialists, engineers, and administrators. We can easily install scan engines in different zones of our network. But, we face difficulties pairing the scan engines to the management console. 

I rate the solution's scalability as an eight.

The vendor team helps us install the solution.

The solution's pricing depends on the number of users per month as per our contract. We have a limit of scanning around 4000 appliances. It covers a sufficient scope regarding our requirements.

The solution works well. I recommend it to others and rate it as an eight.

Our company uses the solution to discover, identify, and patch vulnerabilities or disable certain services. The solution provides the patch recommendations that we implement via another tool. 

Four team members manage the solution internally and for various clients who each have fifty users. 

The solution helps to identify lots of misconfigurations, flaws, or security risks. Anything insecure is exposed easily. 

The solution is automatically scheduled so it runs by itself. 

The solution should include a tighter integration with third-party threat modeling and threat intelligence tools. Rapid7 is the solution's own threat intelligence platform but third-party platforms would be a great addition. 

It would be nice to have patching capabilities built within the solution rather than using third-party products. 

I have been using the solution for three years. 

The solution is extremely stable. 

The solution is easily scalable with the purchase of additional licenses. 

Technical support is extremely good and we get support quite fast. Technical support is rated a ten out of ten. 

Positive

The setup is very straightforward so I rate it a ten out of ten. 

We implement the solution for customers. 

The solution is a bit more reasonably priced than other products. 

Most products in this category are similar with no real difference so it all comes down to price. 

It is important to have a strong patch management plan that prioritizes what and how you need to patch. 

The solution does the vast majority of work but you need a proper system so you can take output to your operations team for patching. A good workflow between teams is important. 

I rate the solution a ten out of ten. 

We use Rapid7 InsightVM to increase vulnerability scanning, which is why we tried Qualys as well.

This solution's most useful feature is that it is entirely a single-page application.

The UI is both professional and user-friendly.

The drawback is that it is still not a fully SaaS solution, so you have to deploy a console.

I have been working with Rapid7 InsightVM for six weeks.

Rapid7 InsightVM is stable.

Rapid7 InsightVM is a scalable solution.

We have two dedicated technicians to assist us.

We are also testing Qualys. If you look at both options, I believe they are the same. Both are in the top market leader position.

Both tools have the same features. The most essential consideration in choosing one of those two experiences with it and whether it fits inside your business.

I can't decide, we are still in the comparison phases.

It is very easy to set up.

It can be deployed in a matter of weeks.

It is pretty expensive. It depends on what you consider pricey, however, if you only look at vulnerability management solutions, such as within VM or VMDR, there are, I suppose the prices are almost the same. But I believe you will discover that for yourself.

Experiment with it and gain some experience with it.

I would rate Rapid7 InsightVM an eight out of ten.

I use InsightVM for vulnerability scanning, to follow up that patching is done properly, and to control operational teams and ensure they're doing their job.

InsightVM lets me scan our environments and ensure that our operational teams are on top of patching.

InsightVM's best features are the vulnerability database and remediation steps.

InsightVM is getting a little stale and is in danger of falling behind its competitors. It's also becoming more complicated, and I prefer it to be kept simple. Its cloud coverage could also be stepped up.

I've been using InsightVM for ten years.

Insight VM is very stable.

There used to be some problems with scaling InsightVM, but those limitations have been removed in newer versions.

Rapid7's technical support is brilliant, responsive, and professional.

Positive

The initial setup was very easy and took a day to complete. I would rate the setup process five out of five.

We used an in-house team.

Having a vulnerability scanner has saved us from cyber attacks a number of times, so we've gotten good ROI from Insight VM. I'd rate our ROI as five out of five.

InsightVM is an expensive product, especially compared to its competitors, at around a million NOK per year. Support is included in the license for no extra cost. I would rate their pricing at one out of five.

InsightVM has integration with Kubernetes, which no other solution has. I would give Insight VM a rating of eight out of ten.

It's a vulnerability scanning tool utilized within the vulnerability management process. We employ it to conduct internal vulnerability assessments of company or organizational host IPs.

It aids in enhancing the overall security posture within our organization. It uncovered numerous vulnerabilities that had been overlooked, which was quite beneficial.

The most valuable features are its reporting capabilities and the host discovery functionality.

The primary issue I encountered initially with this tool was related to configuration. There is a significant learning curve, that non-technical individuals, especially those not specialized in computer science or the information security industry, might face.

I have been working with it for six months.

I am satisfied with the stability provided.

The initial setup went smoothly, but after completing it, I encountered difficulties when attempting to use features like the dashboard and the scan now option. Specifically, I faced challenges with scanning the host, which proved to be quite frustrating.

The initial setup wasn't overly difficult, so it took me around one to two days due to troubleshooting issues. Overall deployment took about two to three days in total.

I highly recommend Rapid7 as my experience with it is very positive. Overall, I would rate it eight out of ten.

We primarily use the solution for scanning. It will support the agent and collect scanning information on particular hotspots. 

We like that you can create your own inputs using the chat.

The integration capabilities are good.

It has good reporting.

We can create our own templates.

The dashboard is very easy to use for customers. 

The firewall could be better.

We've had struggles with new scanning on Cisco routers. We have to do a lot of troubleshooting. The authentication scan is not working. 

We'd like better risk levels for assets in terms of reporting. 

I've been using the solution since 2019. I've only used it for a few years at this point. 

The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. I'd rate the stability eight out of ten. 

The solution is scalable. It offers pretty high scalability. I'd rate it nine out of ten. 

Our clients are medium to large-scale businesses. 

The initial setup is very easy. It is very customizable and easy to understand. 

I'm not sure how long the deployment took. The POC took about 30 days to allow the clients to try it out. We requested a POC to test out some use cases. 

I'm a reseller. 

I'm not sure which version of the solution I'm using. It might be version six or seven. 

I'd recommend the solution to others. 

I would rate the solution eight out of ten.