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Radware DefensePro Room for Improvement

Information Systems Management Specialist at Mission Control NOC and Helpdesk Services

This solution may not cover all of the requirements in situations for which I am unfamiliar, and there is always room for improvement.

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LM
Senior Solutions Architect with 51-200 employees

There are customers who don't want Firepower. Let's say they have Sophos or they have Palo Alto. We're trying to re-position Radware DefensePro as a separate appliance in their environment.

The solution is a little more pricey than other options on the market.

It could be a little bit more user friendly, however, that said, it's pretty decent compared to a lot of other vendors.

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FB
Director Of Infrastructure at a educational organization with 1,001-5,000 employees

The customer service needs to be improved. I do not mean the support, but specifically the customer service. They didn't listen to what we were asking for and what we needed. When we went to upgrade, we kept telling them what we needed and they would offer something else. It was as if we were trying to buy oranges and they would offer us apples. We corrected them and offered additional detail, yet they continued to come back and offer us the wrong solution. This was very expensive and ultimately, we decided to look elsewhere.

This product would be improved if ongoing live monitoring with dashboards were added.

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Learn what your peers think about Radware DefensePro. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,208 professionals have used our research since 2012.
MM
Network Security Engineer at a computer software company with 51-200 employees

We are currently using the solution in conjunction with Cisco Firepower. In terms of the defense devices, I would like to see an improvement within the implementation and upgrade phases.

The dashboard could be updated. It's just the one that is used with Internet Explorer 11 and with outdated Java. It's only a small part of their web interface and is not the entire dashboard.

The implementation process could be a bit better.

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SC
Security Specialist at a insurance company with 201-500 employees

The solution needs to improve its communication with users. Last year, there was a lot of silence on their end. There have been communication delays we would rather not deal with.

There needs to be more reporting. I'd like to be able to see more information on traffic or the system's data. Right now, information is lacking, from what I can tell.

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DG
VP Technology at a tech vendor with 51-200 employees

Better integration with the automated incident response platform, and the ecosystem in general, would be an improvement. Everything should be automated and seamless.

I would like to see more focus on layer seven protection. This is the application layer. 

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Learn what your peers think about Radware DefensePro. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,208 professionals have used our research since 2012.