PeerSpot user
Implementation Engineer at a comms service provider with 51-200 employees
Real User
Provides protection and blocks malicious invasions meant to stop a web site from being functional
Pros and Cons
  • "A flexible affordable solution for defense against DDos attacks."
  • "It could incorporate more intelligence for reacting with web site visitors."

What is our primary use case?

Our primary use case is to prevent DDos attacks. These block legitimate users from accessing a website. DDoS attacks send more requests than the victim server can handle.

How has it helped my organization?

This application provides protection and blocks malicious invasions meant to stop a web site from being functional.

What is most valuable?

The defense against DDos attacks is the primary use, but the product provides other network security as well.

What needs improvement?

Converting or offering integration with the cloud solution would improve the product. Maybe a solution that does more to track the behaviors for the site and enhance the intelligence and proactive behavior.

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Radware DefensePro
April 2024
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For how long have I used the solution?

We have been using the product for about six months.

What do I think about the stability of the solution?

The product is very stable. I don't need to make adjustments and there is no downtime.

What do I think about the scalability of the solution?

The scalability on the cloud is something we do gradually. It is very scalable. We will eventually scale up but it won't be necessary for a few years.

How are customer service and support?

Really, I don't have a need to contact technical support. The support materials are good enough and the product works well.

Which solution did I use previously and why did I switch?

We were using another solution but it did not specifically do what this product can do. Because of our business and new regulations, we needed to protect traffic differently to be legally compliant.

How was the initial setup?

Setup is very easy. It has a simple interface and it has good resources. It is a simple step-by-step process. It is very fast. We did use two people for the deployment.

What about the implementation team?

It is very easy to deploy and I did it myself.

What was our ROI?

It is hard to really measure a return on our investment. It keeps us from attacks and that has inherent value.

What's my experience with pricing, setup cost, and licensing?

The product isn't cheap but it is also not expensive. It is affordable. It does the job we need it to do well. We lease on a yearly basis.

Which other solutions did I evaluate?

We looked very briefly at specifications for other solutions but I was already familiar with what this product could do.

What other advice do I have?

I would rate the solution a nine out of ten. It's easy to deploy and efficient for protecting us from attacks. It is fast for processing positives, even on multiple platforms. You need just a few minutes to set up the standard product and maybe one-hour maximum to do something more complicated. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user740568 - PeerSpot reviewer
SolArch2098 at a tech services company with 1,001-5,000 employees
Reseller
Speed of signature updates is a key feature for us
Pros and Cons
  • "A valuable feature is the speed of signature updates."
  • "SSL-based mitigation from DDoS attacks is good from their side. They are capable of preventing SSL-based attacks with certifications and everything loaded onto them."
  • "It has not gone down for a quite long time. It's working fine."
  • "If they would go to a cloud-based approach, that would give much more flexibility in terms of working with them."
  • "They should add artificial intelligence to the platform. It is currently missing the machine learning piece."
  • "I would like to see better implementation of a zero-day attack implementation strategy with self-mitigation."

What is our primary use case?

It is used for DDoS protection, especially from low-rate DDoS attacks.

How has it helped my organization?

We use this product for various services which are delivered to our end customers.

What is most valuable?

A valuable feature is the speed of signature updates. We have received a better response from the team that does technical support.

SSL-based mitigation from DDoS attacks is good from their side. They are capable of preventing SSL-based attacks with certifications and everything loaded onto them.

What needs improvement?

From a service provider's point of view, I would like to see better scalability in terms of a platform, rather than sticking to specific models. From a subscription or model-of-operations point of view, I think they should scale it better.

If they would go to a cloud-based approach, that would give much more flexibility in terms of working with them.

They should add artificial intelligence to the platform. It is currently missing the machine learning piece.

I would like to see better implementation of a zero-day attack implementation strategy with self-mitigation.

What do I think about the stability of the solution?

It's stable. There is no question or doubt about it. 

It has not gone down for a quite long time. It's working fine.

What do I think about the scalability of the solution?

Scalability is okay. I would rate it as a nine out of ten.

We have eight to 11 people using the solution.

How are customer service and technical support?

Their tech support is fantastic. Their response time has been good.

How was the initial setup?

It was a straightforward setup. Deployment was not a challenge, and it took a few weeks.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is a good value.

The cost for maintenance is cheaper because the majority of the deployments using the solution are in areas where cost of maintenance is also lower.

Which other solutions did I evaluate?

We also evaluated Arbor DDoS. Licensing of Radware is quite simple and straightforward, while Arbor DDos is a bit complicated.

When we looked at changing the platform, two things came to mind. One is the scalability issue, in terms of adding more appliances into a cluster form to have better throughput. Secondly, we looked at the cost.

What other advice do I have?

I would recommend this product.

It's a straightforward, simple installation. I don't see any complexity in doing it. Even a person with a basic understanding of how a Radware platform works will be able to do it.

In case of any challenges in terms of deployment, upgrades, or in change management, the technical support is there to help us. They do miss out in terms of the cloud-based approach.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
Radware DefensePro
April 2024
Learn what your peers think about Radware DefensePro. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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it_user628056 - PeerSpot reviewer
Business Solutions Representative at a tech services company with 51-200 employees
Consultant
Data scrubbing and unmatched DDoS protection are valuable features.

How has it helped my organization?

There is no latency. After proper setup and testing, we had no intrusions that were not detected.

What is most valuable?

Data scrubbing and unmatched DDoS protection are valuable features.

For how long have I used the solution?

I have used DefensePro for three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We are not that big, but I know many large scale corporations who deploy Radware DefensePro, such as Bell and Telus.

How are customer service and technical support?

Technical support is excellent. I have a support technician who I can call 24/7.

Which solution did I use previously and why did I switch?

We switched due the reliability of this appliance.

How was the initial setup?

We needed support for testing and implementation. They will point you to tutorials and assist you where needed.

What's my experience with pricing, setup cost, and licensing?

It’s not the cheapest, but it’s the best.

Which other solutions did I evaluate?

We looked at F5 and Arbor Networks.

What other advice do I have?

Let sales engineering guide you through the reasons to use this product. They will be honest if it is the right solution for you.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Architect at a tech services company with 51-200 employees
MSP
Offers granular control DDoS with good stability and great protection
Pros and Cons
  • "They have a hybrid model approach if a client wants to go that way."
  • "The solution is a little more pricey than other options on the market."

What is most valuable?

Cisco partners with Radware and Radware integrates with Firepower very easily.

The Radware DefensePro module, the virtual module running on Firepower, provides more DDoS protection than, for example, Cloudflare.

There is a long list of all arrays of the DDoS attempt cross-mitigation that it does. ISP just basically does IP-based DDoS or TCB DDoS protections. Radware goes beyond that, into DNS DDoS, content-based DDoS, et cetera, so it has many levels.

With Radware, there's a lot more granular control of what DDoS you're looking at in terms of DDoS visibility and protection. 

It's an on-prem appliance, however, they also have a cloud-based appliance, meaning that copies always are on demand. 

They have a hybrid model approach if a client wants to go that way. 

There's a lot of flexibility, and a lot of different deployment models available whereas Cloudflare, for example, is only in the cloud. 

What needs improvement?

There are customers who don't want Firepower. Let's say they have Sophos or they have Palo Alto. We're trying to re-position Radware DefensePro as a separate appliance in their environment.

The solution is a little more pricey than other options on the market.

It could be a little bit more user friendly, however, that said, it's pretty decent compared to a lot of other vendors.

For how long have I used the solution?

I've only been dealing with the solution for 30 days or so. It's quite new still. I haven't spent that much time with it.

What do I think about the stability of the solution?

I've never seen the solution go down or fail. Its performance seems reliable. I'd say the stability is good as I have never seen any issues with it. It's not buggy or glitchy. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution is scalable as far as performance, yes. However, it is not scalable when in a high availability scenario - meaning a lot of my customers have dual data centers. They have dual firewalls. You can configure the product to be high availability as well, however, it requires a customer to have that private link. It is great when you have two high ability firewalls in the same data center, however, then when you have high ability firewalls at different data centers, you can make it work. I have customers who have high ability firewalls, one in each data center, and they have a private, dark fiber link that syncs both firewalls. You can potentially do the same with this solution.

How are customer service and technical support?

I haven't gotten a chance to work with technical support. I can't speak to their level of knowledge or their responsiveness in terms of dealing with issues.

Which solution did I use previously and why did I switch?

I also have experience with Cloudflare. It covers the basics, however, it doesn't cover everything. Whereas, the Firepower that has the Radware DefensePro module in it does DDoS attacks, DNS, content, et cetera.

Cloudflare is also in the cloud. It's template-based. It's a standard template-based subscription that you get with their DDoS. The same applies to all of their customers.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. it is not a cheap option.

The DefensePro is not a cost-effective solution. It's very expensive. I have a lot of schools - K through 12 school districts. They want DDoS protection. When you're comparing it with a cloud service, which is a new emergent thing, a lot of ISPs offer it. However, if customers want to get their own DDoS protection, you have Cloudflare, who I think is Radware's biggest competitor, and they offer everything in the cloud. If you need something on-premises, it's going to be more expensive.

I did a price comparison between Cloudflare and this product, the three gig model, which is the minimum. What we needed was way too expensive, way over the budget for our client.

Which other solutions did I evaluate?

The initial cost is over $100,000 for one appliance. That said, in year two, you won't have that cost. With Radware, you pay upfront, and it's your own. Cloudflare, their main competition, is on the cloud and is $37,000 a year. The costs never come down. If you have Radware for three-plus years, you'll begin to see your costs come down as you don't have to keep repaying for licensing. 

What other advice do I have?

I haven't spent a good amount of time with the solution or with implementations just yet. From what I have seen, I would rate it eight out of ten. The main downside is that it is expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Security Specialist at a insurance company with 201-500 employees
Real User
Easy to set up while offering good security from DDoS attacks and reasonable pricing
Pros and Cons
  • "The pricing is reasonable. It's not overly expensive."
  • "There needs to be more reporting."

What is our primary use case?

The solution is primarily used to protect our cockpit internet line which is serving our cockpit application.

What is most valuable?

The solution offers a keen, tight service. It's very good at protecting us from DDoS attacks. It's very good at cleaning our pipeline when support routes traffic through. 

The product has been stable. The performance is pretty good.

The pricing is reasonable. It's not overly expensive.

It's my understanding the initial setup isn't too hard.

What needs improvement?

The solution needs to improve its communication with users. Last year, there was a lot of silence on their end. There have been communication delays we would rather not deal with.

There needs to be more reporting. I'd like to be able to see more information on traffic or the system's data. Right now, information is lacking, from what I can tell.

For how long have I used the solution?

I have been at my current company for one year now, and have used it since I started. However, I can't speak to how long the company has used the solution before I arrived. 

What do I think about the stability of the solution?

The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. It's been good so far.

What do I think about the scalability of the solution?

We may have limitations on the scalability due to our own model. I can't speak to its general scalability.

At the moment, we do not have plans to increase usage in the future.

How are customer service and technical support?

Technical support is okay, however, it could be better. We're not directly operating the device, and therefore don't have too much access to them, however, there have been some communication breakdowns.

How was the initial setup?

My understanding is that the initial setup is not overly complex. I've heard it's straightforward. I'm not actually the person that does the implementation, and therefore I don't have direct experience in the matter. The equipment seems pretty simple and straightforward.

What's my experience with pricing, setup cost, and licensing?

Currently, the pricing is quite reasonable. We have no complaints when it comes to the cost of the solution.

What other advice do I have?

We are just a customer and end-user. We don't have a business relationship with Radware.

I'm not sure which version of the solution we're currently using.

I'm not sure if we intend to switch products. In the future, that will depend on if there are any new functions or features, or if the price of a new product is better.

In general, I would rate the solution at an eight out of ten. We've been satisfied with the solution and its capabilities for the most part.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Engineer at a tech services company with 51-200 employees
Real User
A stable solution with good DDoS protection
Pros and Cons
  • "The DDoS protection that the solution provides is its most valuable feature."
  • "I had some trouble in the registration account prior to deployment, but it was fixed. They were not very fast or responsive, however. It took about one week to resolve the issue."

What is our primary use case?

The solution is mainly used to protect our web services and mail. 

How has it helped my organization?

We have been able to integrate the solution into our network without it affecting the network overall. 

What is most valuable?

The DDoS protection that the solution provides is its most valuable feature.

What needs improvement?

The documentation needs improvement and the best practices need adjustments. I find I spend a lot of time searching for information and documentation related to implementation. They need to provide better sources to make things easier.

The performance needs to be better.

The solution needs high availability. It would help you avoid some of the trouble with configuration.

For how long have I used the solution?

I've been using the solution for six months.

What do I think about the stability of the solution?

The stability of the solution is good. I've never had any issues.

What do I think about the scalability of the solution?

My understanding with the product is that it is scalable but I don't have enough experience with it yet to make a clear determination.

How are customer service and technical support?

Technical support is okay. I had some trouble in the registration account prior to deployment, but it was fixed. They were not very fast or responsive, however. It took about one week to resolve the issue. 

Which solution did I use previously and why did I switch?

We did not previously use another solution.

How was the initial setup?

Implementation is straightforward, once you have all the necessary documentation. I couldn't find any documentation until I was registered, however. They don't have enough public information about the solution. Before registering, I couldn't do anything. This was a new product for me, so it was important for me to have access to the implementation guide before starting. 

You only need one person to handle the implementation.

What about the implementation team?

I implemented the solution myself.

What other advice do I have?

We are using the private cloud deployment model.

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Radware DefensePro Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Radware DefensePro Report and get advice and tips from experienced pros sharing their opinions.