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reviewer1871559 - PeerSpot reviewer
Application Security Enginee at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Excellent Intruder, Repeater, and Proxy features
Pros and Cons
  • "The initial setup is simple."
  • "We'd like to have more integration potential across all versions of the product."

What is our primary use case?

Mainly, the solution is a proxy. It also contains different tools, including intruder tools for customized automated attacks and tools for repeating requests, or decoding, et cetera. Many tools are there that can perform different tasks for different use cases. Apart from that, we have the BApp Store which contains a lot of tools as well. This Burb Suite is an application where we have all the tools. 

It is mainly used for pen testing.

How has it helped my organization?

Features such as the Intruder, Repeater, and Proxy have helped our organization a lot.

What is most valuable?

The Intruder, Repeater, and Proxy features have been great.

The initial setup is simple.

It is an easily scalable product.

The solution is very stable. 

What needs improvement?

In some cases, we got a few file postings while doing it by the automatic scan. If that could be better, that would be ideal. The scanner could just be updated a bit more. 

We'd like to have more integration potential across all versions of the product. The enterprise version seems to have better integration services than others. 

Buyer's Guide
PortSwigger Burp Suite Professional
August 2025
Learn what your peers think about PortSwigger Burp Suite Professional. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

For how long have I used the solution?

I've been working with the solution for six years. 

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

The solution scales well. It's not an issue.

How are customer service and support?

I have also had some queries and I have used their support services. It was like all solutions out there. They are quite good in general.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used many other tools. This is one of the best tools that I'm using. I found this one much better. 

How was the initial setup?

We have found the initial setup to be very simple and straightforward. It's not overly complex or difficult. 

For any configuration for deployment in our project, we assign two people. We have a small team of two aligned with our project. They will handle everything related to implementation. The setup doesn't take longer than one day.

In terms of maintenance, for the customers, what we are doing is we have an internal cyber security team, in which there are people doing the pen test. There are people who are doing the vulnerability assessment for the WASP scan, SaaS. For each, we have a separate team, and based on that, most of the deployments are done by these pen testers only. We do not provide maintenance for customers, however, we do provide reporting and technical support.

What about the implementation team?

Before Burb Suite, we had our own technical team there for everything, including deployment. We have a separate network team and they will manage everything - including installation. It is very simple. You can download that directly. It's all very easy to do in-house.

What's my experience with pricing, setup cost, and licensing?

I don't deal with any aspect of the licensing at this time. I can't speak to the exact pricing. 

What other advice do I have?

I'm just a customer and an end-user.

We're using the latest version of the solution. We usually give an auto-update functionality. All the updates came automatically. We are updating it automatically.

We actually have an .EXE file in our system. We have the professional version. We've downloaded and given out the access key. It's on-premises, not the cloud. 

Overall, I've been very happy with the solution. I'd rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1508730 - PeerSpot reviewer
Founder and Director at a financial services firm with 1-10 employees
Real User
Great reporting with good crawling capability and offers a simple setup
Pros and Cons
  • "The solution has a pretty simple setup."
  • "The pricing of the solution is quite high."

What is our primary use case?

We primarily use the solution for security testing - specifically for web-application security. 

What is most valuable?

The crawling capability is excellent.

The product has very good reporting capabilities. They give you multiple reporting options.

The solution has a variety of different extensions that you can use.

The solution has a pretty simple setup.

What needs improvement?

The pricing of the solution is quite high. It would be ideal for the customers if they could lower the costs involved in their subscription.

We have new tools in R language programming platforms that are coming up. The solution needs to ensure its compatible with that language.

For how long have I used the solution?

I've been using the solution for about two years at this point.

What do I think about the stability of the solution?

We use this solution every day. I don't have any issues with the solution. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

I'm a consultant. I tend to use the tool for my clients. I only have one license on my computer. I don't need to scale the product.

The solution is scalable, however. There's a different version for that aspect. You have Community, Professional, and Enterprise editions. Each has different capabilities.

How are customer service and technical support?

The solution offers good support services. There's also the product team that can assist. Overall, I've been happy with the level of service I've received.

Which solution did I use previously and why did I switch?

I've worked with other solutions, such as Acutenix. As a consultant, I always have two to three tools for running and validating for testing. There is no plus or minus to each tool, really. The process itself would be more like using multiple tools to find out whether it appears in all the tools or not.

How was the initial setup?

The initial setup is not overly complex. It's easy and straightforward. A company shouldn't have any issues with the implementation process.

The deployment takes a maximum of an hour, actually. If you have to configure some prerequisites, it is one hour tops. There are advanced setups, however, how advanced the implementation depends on the client environment. If a company has an advanced setup, it could take some time. 

Ultimately, the solution is installed directly onto my laptop.

The maintenance process is pretty minimal. The yearly subscription keeps everything updated. They will notify you if there is an upgrade that needs to be addressed.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is quite high. Costs are based on their subscription model. The pricing affects whether a client will engage with me and the solution or not. It could be a deal-breaker. Budgets are often tight.

What other advice do I have?

The solution has an annual subscription model, and therefore you'll have to keep updating the new version. It's part of the package. They release a new version and that is covered under your subscription.

I'm a consultant. I buy tools from multiple vendors. I provide development assessment services for my clients.

This is one more product in the suite of tools or applications, which are used for testing. Anyone at any sized company could use this solution.

I'd recommend this solution. It's one more tool to have in your bag.

I would rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
PeerSpot user
Buyer's Guide
PortSwigger Burp Suite Professional
August 2025
Learn what your peers think about PortSwigger Burp Suite Professional. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
reviewer1293489 - PeerSpot reviewer
IT Security Analyst at a tech services company with 11-50 employees
Real User
Stable, easy to set up, and speeds up our vulnerability assessment and penetration testing
Pros and Cons
  • "I find the attack model quite amazing, where I can write my scripts and load my scripts as well, which helps quite a bit. All the active scanning that it can do is also quite a lot helpful. It speeds up our vulnerability assessment and penetration testing. Right now, I am enjoying its in-browser, which also helps quite a bit. I'm always confused about setting up some proxy, but it really is the big solution we all want."
  • "I am from Brazil. The currency exchange rate from a dollar to a Brazilian Real is quite steep. It is almost six to one. It would be good if it can be sold in the local currency, and its price is cheaper for us."

What is our primary use case?

I'm a junior cybersecurity analyst, and I'm helping the seniors to do some testing. Meanwhile, I'm also getting trained with the tool. I mostly use it for vulnerable apps assessment and some auditing. Other analysts use it for penetration testing.

We are using the latest version. We downloaded it three days ago.

What is most valuable?

I find the attack model quite amazing, where I can write my scripts and load my scripts as well, which helps quite a bit. All the active scanning that it can do is also quite a lot helpful. It speeds up our vulnerability assessment and penetration testing. Right now, I am enjoying its in-browser, which also helps quite a bit. I'm always confused about setting up some proxy, but it really is the big solution we all want.

What needs improvement?

I am from Brazil. The currency exchange rate from a dollar to a Brazilian Real is quite steep. It is almost six to one. It would be good if it can be sold in the local currency, and its price is cheaper for us. 

For how long have I used the solution?

I have been using PortSwigger Burp for six months now.

What do I think about the stability of the solution?

I have found no issues so far with its stability. I can't complain anything about it.

What do I think about the scalability of the solution?

I can't say much about that because we are going to transition to cloud management. I don't know for sure how it is going to scale up. We are still in the testing and planning stages. We currently have approximately five users, and our team is still growing.

How are customer service and technical support?

I haven't yet used their technical support.

How was the initial setup?

The initial setup is completely easy. It took a day to deploy.

What's my experience with pricing, setup cost, and licensing?

It is expensive for us in Brazil because the currency exchange rate from a dollar to a Brazilian Real is quite steep.

What other advice do I have?

It is a really big solution. There are so many modules. You got to have some training to do it properly and go through a lot of documentation.

I would rate PortSwigger Burp a nine out of ten. I haven't found anything to complain about, but there is always some room for improvement.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1471662 - PeerSpot reviewer
Lead Software Architect at a tech services company with 201-500 employees
Real User
Excellent Community version for skills mapping that is easy to setup and is stable
Pros and Cons
  • "The extension that it provides with the community version for the skills mapping is excellent."
  • "Currently, the scanning is only available in the full version of Burp, and not in the Community version."

What is our primary use case?

We use this solution when we develop any of our software applications and host it with the website for external clients. All of the applications go through the vulnerability scanner.

What is most valuable?

Burp Suite is very helpful. The extension that it provides with the community version for the skills mapping is excellent.

What needs improvement?

The interface for external clients needs improvement.

Currently, the scanning is only available in the full version of Burp, and not in the Community version.

I would like the scanning included for free also.

For how long have I used the solution?

We have been using this solution for a year and a half.

What do I think about the stability of the solution?

It's a stable solution. We have not had any issues.

How are customer service and technical support?

I have not contacted technical support. 

We have not experienced any issues where we couldn't resolve them using our internal team.

We have not required any technical support.

Which solution did I use previously and why did I switch?

When we compare it to other programs that we have such as OWAP Zap, we found Burp to be more suitable.

How was the initial setup?

The initial setup is straightforward.

It is very easy to automate. It requires some configuration that has you follow step by step instructions. 

It can take four to five hours to go live.

Anyone with minimal knowledge and training can use this tool.

What's my experience with pricing, setup cost, and licensing?

We are using the community version, which is free.

Which other solutions did I evaluate?

We evaluated OWASP Zap, which was fully open-source.

We use the community version and found that Burp was easier and more useful.

The interface is better in PortSwigger Burp.

What other advice do I have?

I would rate PortSwigger Burp an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1458246 - PeerSpot reviewer
Cyber Security Analyst at a tech services company with 11-50 employees
Real User
Good reporting, useful features, and great scalability
Pros and Cons
  • "The reporting part is the most valuable. It also has very good features. We use almost all of the features for different kinds of customers and needs."
  • "One thing that is not up to the mark in PortSwigger is web application testing. I found some issues with its performance and reporting. They should work on these and give us a better outcome."

What is our primary use case?

We are an auditing company. We use this solution for auditing purposes for the infrastructure of our customers.

What is most valuable?

The reporting part is the most valuable. It also has very good features. We use almost all of the features for different kinds of customers and needs. 

What needs improvement?

One thing that is not up to the mark in PortSwigger is web application testing. I found some issues with its performance and reporting. They should work on these and give us a better outcome.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It is stable. We didn't have any issues.

What do I think about the scalability of the solution?

Its scalability is great. We have almost five users who are using the product, and they're happy with this product. 

How are customer service and technical support?

We've got very good support from their team.

Which solution did I use previously and why did I switch?

We previously used some open-source applications, but later on, we found out that, unfortunately, they are not good products. We had to use the applications of all other products separately in our environment, but PortSwigger can do all things itself. That's why we switched to PortSwigger.

How was the initial setup?

The initial setup was very simple.

What about the implementation team?

I implemented it on my own.

What's my experience with pricing, setup cost, and licensing?

It has a yearly license. I am satisfied with its price.

Which other solutions did I evaluate?

We did consider one more product and had a discussion about the product features. We found PortSwigger to be the best match for our business.

What other advice do I have?

It is a very good product. You must try it once.

I would rate PortSwigger Burp a nine out of ten. I am satisfied with this product. It is a great experience.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Compliance Manager at a tech services company with 201-500 employees
Real User
Evaluate and ensure the security of web-based applications
Pros and Cons
  • "In my area of expertise, I feel like it has almost everything I could possibly require at this moment."
  • "A lot of our interns find it difficult to get used to PortSwigger Burp's environment."

What is our primary use case?

We're a software development company. We specialize in ensuring application security for our customers. For each and every application we release, we issue a certificate explaining that the application is up to date and that all security testing has been successfully completed. In that certificate, we also mention that PortSwigger is one of the tools that we used to test the application.

Presently, we have three users. In the future, regarding product testing, I am thinking of hiring another two people, which will make us a team of five. Currently, we're releasing a lot of applications. 

Primarily we have three users, but keep in mind, we only have a single environment, which we need to improve and expand. 

What is most valuable?

The traffic interception capabilities are great. Spidering also produced some good results for us.

What needs improvement?

A lot of our interns find it difficult to get used to PortSwigger Burp's environment. The environment should be improved a little bit. Once you get used to it, it's fine, but it should be more simplified for newcomers. This would save us from constantly having to brief our interns. 

What do I think about the stability of the solution?

The stability is good; so far, we haven't come across any bugs.

What do I think about the scalability of the solution?

We use some different tools for web application testing, like Nmap and others. If PortSwigger Burp could actually scale up for web application scanning, that would be really good. This way, instead of using different tools, we could easily rely on one tool for all testing.

How are customer service and technical support?

We haven't had any reason yet to contact technical support. Aside from support, they should hold consistent webinars and offer updates, briefings, and panel discussions. This would greatly enhance our knowledge.

Otherwise, the technical support is good enough. We haven't required their assistance yet, but soon we'll be needing assistance and information surrounding the latest improvements and updates.

How was the initial setup?

The initial setup can be complex. It needs to be deployed in between the traffic. They should include some case-scenarios to help, like a scenario-based briefing, that would really help and add a lot of value for the initial application tester. 

What's my experience with pricing, setup cost, and licensing?

It's a very unique way of pricing. It varies depending on the type of testing you are performing. Manual testing is expensive, but as we don't have another option, it seems to be fair.

What other advice do I have?

I would definitely recommend PortSwigger Burp. I've actually recommended it to some of my colleagues, students, and interns. I'm really comfortable and happy with it; besides, there are no other products to compare it to. 

On a scale from one to ten, I would give this solution a rating of eight.

If they included example scenarios and hosted educational webinars, I would give this solution a rating of ten.

In my area of expertise, I feel like it has almost everything I could possibly require at this moment. Generally, I don't come across situations like that, so I am very happy with it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Researcher at a financial services firm with 5,001-10,000 employees
Real User
Feature-rich and intuitive with good support, and it is reasonably-priced
Pros and Cons
  • "There is no other tool like it. I like the intuitiveness and the plugins that are available."
  • "The use of system memory is an area that can be improved because it uses a lot."

What is our primary use case?

We used this solution as a proxy. It's a software that intercepts HTTP requests. You can modify them on your system for testing web applications.

What is most valuable?

It's an amazing tool. We can work with it automatically, or we can work with it manually.

There is no other tool like it. I like the intuitiveness and the plugins that are available.

The plugins are similar to integration. I can create my own login and use it.

What needs improvement?

The use of system memory is an area that can be improved because it uses a lot. They need to reduce the amount of system memory it uses.

For how long have I used the solution?

I have been working with PortSwigger Burp for four years.

What do I think about the stability of the solution?

We can say that it is stable, but it is using a lot of RAM.

What do I think about the scalability of the solution?

It's a scalable solution.

We have more than 30 users in our organization.

How are customer service and technical support?

Technical support is good, they have a good response time.

How was the initial setup?

The initial setup is straightforward.

This solution requires no maintenance.

What's my experience with pricing, setup cost, and licensing?

PortSwigger is reasonably-priced. It's fair.

What other advice do I have?

They have more features than I can use and I need more time to utilize this solution 100%.

I highly recommend it because everybody in Web Applications Security is using it.

I would rate PortSwigger Burp a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1112304 - PeerSpot reviewer
IT Manager at a manufacturing company with 10,001+ employees
Real User
Scans any number of apps, database updates automatically; issues with high volume of scanning
Pros and Cons
  • "You can scan any number of applications and it updates its database."
  • "If we're running a huge number of scans regularly, it slows down the tool."

What is our primary use case?

There are three versions and we are using all three - community, professional and enterprise. We use the community and professional versions on premises and the enterprise version is on cloud. I'm an IT Manager. 

What is most valuable?

Burp has several good features; it's cheaper than other solutions and you can scan any number of applications and it updates its database. With the professional version, it creates a lot of applications which you can incorporate with your scanning and enable deep diving in the specific section. 

What needs improvement?

We've faced lots of challenges, including slowing down of the tool, and a lot of error messages, sometimes because of the interface. If we're running a huge number of scans regularly, I think that also slows down the tool so I'm not sure if it is good for lots of scans. I hope they will work on the amount of scans they can handle. There have been improvements in the interface and the reporting structure, but they need to do more. They have a long way to go. For now, if we use the interface directly, we need to use an integration with our web application. We're after value for money. 

For how long have I used the solution?

I've been using this solution for about 18 months. 

What do I think about the stability of the solution?

Stability depends upon the amount of scans you are running. Sometimes there are problems with the stability and it could be improved. 

What do I think about the scalability of the solution?

Scalability depends upon which of the Burp versions you're using. If you're using Pro it's not scalable because it's dedicated to one person. But when it comes to Enterprise, yes it is scalable, it's easy. 

How are customer service and technical support?

Support depends on how much you're paying. We get good support from them which we need because there are lots of issues occurring frequently. The pro version has less problems but it only takes one scan at a time, so it's good but restricting. The technical support is trying to solve the issues of stability we are having right now.

What other advice do I have?

I would recommend this solution depending on the requirements of the company. 

I would rate this solution a seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free PortSwigger Burp Suite Professional Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free PortSwigger Burp Suite Professional Report and get advice and tips from experienced pros sharing their opinions.