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PeerSpot user
Event Manager Supervisor at a wellness & fitness company with 1,001-5,000 employees
Vendor
It allows us to share screens, record meetings and include everyone on the call, but we have had some connectivity issues if some of our folks are not working via Wi-Fi connections.

What is most valuable?

The features I've found most valuable are:

  • The ability to upload files and easily share presentations with the entire meeting. 
  • Also, the ability to promote presenters or mute all.

How has it helped my organization?

We are a remote organization mostly, so all of our team meetings use this platform. It allows us to share screens, record meetings and include everyone on the call. 

What needs improvement?

We have had some connectivity issues if some of our folks are not working via Wi-Fi connections. We had a large training with our event managers, who are located around the country, at the end of November. We used GlobalMeet in order to conduct this meeting. We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon. In the morning, things seemed to go well, but by the afternoon we had to move to the Microsoft Live Meeting platform because so many people kept getting kicked off. I am not sure if it was because the meeting had been open for so long or what might have occurred. Thanks!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Training Manager at a manufacturing company
Real User
The reports allow me to access when someone called in and how long they stayed on the call, but I would like to see the reports available right after my call, instead of 24 hours later.

Valuable Features

I love the Outlook toolbar that GlobalMeet has incorporated. I use it to create announcements for web meetings, and to start my audio and/or web meetings. With just a few clicks, you can get your meeting underway... have the program call you (no need to remember phone numbers and passcodes)... and can see those attending your call. You can also control noise by muting callers, and even record the call for later usage.

Improvements to My Organization

I also download the reports after my calls so that I can track who has attended the calls. The reports allow me to access when someone called in and how long they stayed on the call. This way I also know if someone logged on, provided their name, then hung up. So to sum it up, I'd say it's given us beneficial information regarding who's on the call and for how long.

Room for Improvement

I would like to see the reports available right after my call, instead of 24 hours later. There is the ability to download the recordings real quick, but not the attendance reports.

Use of Solution

Since 2013.

Deployment Issues

No

Stability Issues

No

Customer Service and Technical Support

Customer Service:

10 out of 10! Always there when I have a question and quick to resolve my issues.

Technical Support:

10 out of 10

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user