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Network Security Engineer at network techlab
Real User
Highly stable, scales well, and helpful support
Pros and Cons
  • "The solution is reliable and scales well."
  • "The password function of the solution could be improved. Additionally, some of the processes take too long to complete."

What is most valuable?

The solution is reliable and scales well.

What needs improvement?

The password function of the solution could be improved. Additionally, some of the processes take too long to complete.

For how long have I used the solution?

I have been using Palo Alto Networks K2-Series for approximately three months.

What do I think about the stability of the solution?

The scalability of Palo Alto Networks K2-Series is good.

I rate the stability of Palo Alto Networks K2-Series a ten out of ten.

Buyer's Guide
Palo Alto Networks K2-Series
May 2025
Learn what your peers think about Palo Alto Networks K2-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Our customers are small to large-sized using this solution.

How are customer service and support?

I rate the support of Palo Alto Networks K2-Series a ten out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

We have 20 engineers deploying the solutions.

What other advice do I have?

I recommend this solution to others.

I rate Palo Alto Networks K2-Series a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1360608 - PeerSpot reviewer
Security Technical Lead at a tech services company with 11-50 employees
Reseller
Top 5
Highly scalable with lots of features
Pros and Cons
  • "K2-Series' best features include its scalability, which is the best on the market."
  • "Palo Alto releases a lot of bug fixes for their firewalls, which means it's necessary to do frequent upgrades. They should work on decreasing their bugs so that upgrades aren't needed so often."

What is most valuable?

K2-Series' best features include its scalability, which is the best on the market, and its continuous development of new technologies and features.

What needs improvement?

Palo Alto releases a lot of bug fixes for their firewalls, which means it's necessary to do frequent upgrades. They should work on decreasing their bugs so that upgrades aren't needed so often. They also don't always ensure that their upgrades are available for older firewalls.

For how long have I used the solution?

I've been using K2-Series for two to three years.

What do I think about the stability of the solution?

Palo Alto's firewalls are the most stable on the market.

What do I think about the scalability of the solution?

K2-Series is scalable.

How are customer service and support?

Palo Alto offers two different types of support - partner-enabled and direct. The direct support is a bit expensive because it allows customers to open cases directly with Palo Alto techs. In contrast, the partner-enabled support goes to the ticket distributor, which can be time-consuming. In general, it can be hard to get answers from Palo Alto's support.

How was the initial setup?

The initial setup of the firewall was easy and took between five and ten minutes. However, implementing DNS or IoT security or packing working features requires assistance from an integrator or professional service.

What's my experience with pricing, setup cost, and licensing?

If you compare K2-Series' quality with its price, I think it is reasonable.

What other advice do I have?

I would rate K2-Series nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user