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reviewer2077479 - PeerSpot reviewer
Senior Architect at a manufacturing company with 10,001+ employees
Real User
Is stable and scalable, but monitoring needs to be more effective
Pros and Cons
  • "I would rate Micro Focus LoadRunner Professional's stability at eight out of ten."
  • "Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools. Monitoring should be more effective as well."

What is our primary use case?

We've been using Micro Focus LoadRunner for load testing to simulate the load and applications for microservices and Salesforce UI applications.

What is most valuable?

 We like LoadRunner's controller and analysis features.

What needs improvement?

Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools.

Monitoring should be more effective as well.

For how long have I used the solution?

I've been using this solution for the last 17 years.

Buyer's Guide
OpenText LoadRunner Professional
May 2025
Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate Micro Focus LoadRunner Professional's stability at eight out of ten.

What do I think about the scalability of the solution?

On a scale from one to ten, I would rate the scalability at seven.

How are customer service and support?

I would technical support at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not straightforward. It should be enabled with some APM tools so that we don't have to rely on third-party tools.

What was our ROI?

Our ROI is okay, considering that it is a one-time effort.

What's my experience with pricing, setup cost, and licensing?

When you compare the cost of other tools such as NeoLoad and LoadNinja, the cost of LoadRunner is on the expensive side. As a result, we are currently considering going with NeoLoad.

What other advice do I have?

We are evaluating Tricentis NeoLoad and will probably go with it because it has additional features and is less expensive.

Overall, I would rate LoadRunner at seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager at Capgemini
Real User
Feature-rich, easy-to-install, with instant upgrades and patches
Pros and Cons
  • "It is actually a very good tool because it will support almost all, if not all, industry-standard protocols, and it is also equipped with very nice reporting capabilities, which is why I like it."
  • "I would like them to lower the licensing cost and provide better support."

What is our primary use case?

I use Micro Focus LoadRunner Professional primarily for performance testing.

What is most valuable?

It is actually a very good tool because it will support almost all, if not all, industry-standard protocols, and it is also equipped with very nice reporting capabilities, which is why I like it.

They are immediately upgrading and providing the patch in this manner. It's good.

What needs improvement?

The drawback is that it is very expensive.

It is already a well-known tool with a vast number of features. The only issue is what they are actually making up for the asking rate.  A lot of people are unable to pay that much money in the industry.

I would like them to lower the licensing cost and provide better support.

The price is too expensive.

For how long have I used the solution?

I've been using Micro Focus LoadRunner Professional for the last ten years and LoadRunner exclusively for the last twenty.

What do I think about the stability of the solution?

Micro Focus LoadRunner Professional is 100 percent stable.

What do I think about the scalability of the solution?

Micro Focus LoadRunner Professional is 100 percent scalable.

We have 500 users in our organization.

I may use it 12 to 15 times per year.

How are customer service and support?

I would rate the technical support a one out of five.

The technical support is very bad.

They are not providing any technical support, even though we have a support license. They have only hired people with zero knowledge.

They are completely unresponsive.

If I run into any problems or have any issues, I will resolve them only by myself. I will not rely on any technical support. If I raise a support ticket, they will actually require my setting for more than a month or two to solve a very simple problem.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I am new to this company. I only use the company website and the CS portal. Other than that, I do not use any of the other products.

I work in performance testing and I am currently using RadView or WebLOAD, as well as a Micro Focus LoadRunner and Silk Performer. At the same time, I used a couple of IBM products, including SLAMD and the rational performance tester. Aside from that, I use a variety of other products such as JMeter and others.

How was the initial setup?

The initial setup is straightforward.

I would rate the initial setup a five out of five.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on our choices because it depends on what type of protocol we are getting, what type of licensing we are getting, and what kind of relationships we have with HP and Micro Focus. We can't say how much it will be based on that.

I cannot say because we are technical managers and I am not involved in any costing or pricing issues. I am not involved with any pricing.

I would rate the pricing a one out of five. It is expensive.

What other advice do I have?

I would rate Micro Focus LoadRunner Professional a ten out of ten.

Without a doubt, it is an excellent product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Peter  Pischel - PeerSpot reviewer
Peter PischelSenior Sales Executive at Tricentis
Real User

In my opinion, NeoLoad is the way to go.

Buyer's Guide
OpenText LoadRunner Professional
May 2025
Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Senior Consultant at Capgemini
Real User
Great graph monitoring feature
Pros and Cons
  • "Graph monitoring is a valuable feature."
  • "The solution lacks some form of integration."

What is our primary use case?

We are customers of Micro Focus and I'm an end-user.

What is most valuable?

Graph monitoring is a valuable feature. 

What needs improvement?

Some form of automation is needed in this product, whether it's integration with CI/CD or providing the facility to import JSON files, so that we can automatically create the scripts. I think it's reasonable to expect that kind of feature. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable although we sometimes face issues in developing scripts but it's a problem that can be easily reverified and edited.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Customer support is available online and it's good enough for solving the general problems that pop up. 

How was the initial setup?

The setup is straightforward. We are a large company so I'm not sure how many are using this solution. In my department there are four users on our current project. 

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
VipulChoudhary - PeerSpot reviewer
Consultant at Capgemini
Real User
An advanced solution with multiple options available for the performance system
Pros and Cons
  • "It is an advanced tool with multiple options available for the performance system."
  • "The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all the script at one time, so it can be completed in a single click, reducing the time required."

What is most valuable?

Micro Focus does not have the limitations that other solutions have. It is an advanced tool with multiple options available for the performance system. It also has multiple protocols.

What needs improvement?

The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all of the script at one time, so it can be completed in a single click, reducing the time required.

For how long have I used the solution?

I have been using Micro Focus LoadRunner Professional for five and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Micro Focus is scalable.

What other advice do I have?

Micro Focus LoadRunner is the best tool in the market. There are many open-source tools but most have limitations, Micro Focus does not. 

I would rate this solution a 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vipul-Kumar - PeerSpot reviewer
CTO at Intelli AI LLC
Reseller
Top 5
Feature-rich, quick to create effective test cases, and timely support
Pros and Cons
  • "The most valuable feature is the ability to create performance test cases quickly and then execute them. It provides a lot of powerful features to do that very efficiently and effectively."
  • "The flexibility could be improved."

What is our primary use case?

I use this product primarily for performance testing in various software applications. There are web-related use cases, as well.

What is most valuable?

The most valuable feature is the ability to create performance test cases quickly and then execute them. It provides a lot of powerful features to do that very efficiently and effectively.

What needs improvement?

The flexibility could be improved. For example, there are some use cases where I prefer to use NeoLoad rather than LoadRunner because of the flexibility that it provides.

For how long have I used the solution?

I have been working with Micro Focus LoadRunner Professional for the past 10 to 15 years.

What do I think about the stability of the solution?

We have had no significant issues with stability or performance.

What do I think about the scalability of the solution?

It is easy to scale and configure. We have approximately 50 people that work with it.

How are customer service and support?

There are issues from time to time that we need help with. There have been specific problems that we reached out to the vendor about, and they have mostly been resolved on time.

I am satisfied with the support.

Which solution did I use previously and why did I switch?

I have used several other performance testing tools.

One of the other ones that I have used is NeoLoad, which is a more recent entrant in this space. It's a lot more flexible to use than some other products.

When it comes to setting up test cases, the process is slightly different in NeoLoad. It is a little more automated than LoadRunner.

NeoLoad is also more cost-effective than LoadRunner.

The suitability of one product over another depends on the use case. Both of them have their strengths. LoadRunner is a much more longstanding and mature product in the market.

How was the initial setup?

The initial setup is a complex process that is not too straightforward. However, with some expertise, it is not a big problem.

It took a couple of days for us to deploy.

What about the implementation team?

We did most of the implementation internally. I handled it myself.

What's my experience with pricing, setup cost, and licensing?

LoadRunner is more expensive than some competing products.

The pricing is a little too high. However, everything is mostly included in the initial license. It depends on how many nodes you want to set up. This is what determines some of the additional costs.

What other advice do I have?

My advice for anybody who is looking into implementing LoadRunner is to try it out. Start playing with the product and test it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1399428 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Real User
Performs well, and is simple to install
Pros and Cons
  • "The most valuable features of Micro Focus LoadRunner Professional are scripting and executing the tests."
  • "Instead of having too many graphs and tabs, use the analysis section to get a more simplified defect analysis."

What is our primary use case?

We primarily use Micro Focus LoadRunner Professional to create scripts and run various types of performance tests, as well as to analyze the results.

What is most valuable?

The most valuable features of Micro Focus LoadRunner Professional are scripting and executing the tests.

What needs improvement?

Instead of having too many graphs and tabs, use the analysis section to get a more simplified defect analysis.

In the next release, I wanted to make the defect analysis part easier and more compact to view in the tool itself. For example, if there are defects in the test or some issues in the test, I would like the analysis to be more detailed and easier to understand.

For how long have I used the solution?

I am using LoadRunner, but it's a company-sponsored program, I have not purchased the tool.

I have been working with Micro Focus LoadRunner Professional for eight years on many different projects.

What do I think about the stability of the solution?

Micro Focus LoadRunner Professional is a stable solution. 

We did not have any issues with the stability, or the performance of this solution.

What do I think about the scalability of the solution?

Micro Focus LoadRunner Professional is a scalable product.

Our company has a large number of users. This solution is used on a daily basis by approximately 500 people.

How are customer service and support?

I have not interacted with technical support.

This is my company that purchases the tool, and once an issue arrives, we will contact them and they will connect with technical support.

The contact is with our IT department.

Which solution did I use previously and why did I switch?

Previously, I have not used any other solution.

How was the initial setup?

The initial setup was straightforward. 

I would rate the initial setup a four out of five, it was simple.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing.

What other advice do I have?

I would rate Micro Focus LoadRunner Professional a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1454061 - PeerSpot reviewer
Performance Test Line manager at a tech vendor with 10,001+ employees
Real User
Straightforward installation, proactive support, and reliable
Pros and Cons
  • "The most valuable features of Micro Focus LoadRunner Professional are the separate module for scripting, execution analysis, and integration with a lot of new things pipeline areas. They keep updating their releases. Recently, they have released different versions, such as the professional and enterprise. They're coming up with new features which are good."
  • "Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications."

How has it helped my organization?

Micro Focus LoadRunner Professional is an on-premises solution, but we have our own internal cloud where we have deployed it. However, it is considered an on-premise solution.

Micro Focus LoadRunner Professional can be used on any application. This is a tool we use to create a concurrent transaction on an application. We can do traffic simulating for end-users behavior. 

What is most valuable?

The most valuable features of Micro Focus LoadRunner Professional are the separate module for scripting, execution analysis, and integration with a lot of new things pipeline areas. They keep updating their releases. Recently, they have released different versions, such as the professional and enterprise. They're coming up with new features which are good. 

The most important aspect of Micro Focus LoadRunner Professional is the security of the tool and what it provides as a result.

What needs improvement?

Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications.

For how long have I used the solution?

I have been using Micro Focus LoadRunner Professional for approximately 14 years.

What do I think about the stability of the solution?

Micro Focus LoadRunner Professional is a stable solution.

What do I think about the scalability of the solution?

The scalability of Micro Focus LoadRunner Professional is good. I can scale up and it has wide support for different protocols. Pretty powerful in terms of logins to different pipelines, such as Gen Kings.

We have approximately 30 to 40 customers and approximately 300 users using the solution.

How are customer service and support?

For the Micro Focus LoadRunner Professional is not possible for them to provide us with a resolution because there is a bottleneck from the solution side, but they are proactive.

How was the initial setup?

The initial setup of Micro Focus LoadRunner Professional is simple for me. However, I understand new people have to learn, and I would still rate it simple. The deployment took approximately 30 to 45 minutes. Micro Focus LoadRunner Professional is straightforward but the Enterprise version is complicated.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use Micro Focus LoadRunner Professional. There are not any additional costs other than the licensing fees to use it.

What other advice do I have?

My advice to others is that this solution is good and they should 

I rate Micro Focus LoadRunner Professional a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Assistant Consultant at Tata Consultancy
Real User
Top 5
Scalable and highly reliable
Pros and Cons
  • "The stability of Micro Focus LoadRunner Professional is very high. It is the leading tool for stability."
  • "The technical support of Micro Focus LoadRunner Professional could improve. I had an issue with the licensing and their response time is slow. They can improve on this in the future."

For how long have I used the solution?

I have been using Micro Focus LoadRunner Professional for approximately 11 years.

What do I think about the stability of the solution?

The stability of Micro Focus LoadRunner Professional is very high. It is the leading tool for stability.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

The technical support of Micro Focus LoadRunner Professional could improve. I had an issue with the licensing and their response time is slow. They can improve on this in the future.

I would rate the technical support of Micro Focus LoadRunner Professional a three out of five.

What's my experience with pricing, setup cost, and licensing?

The licensing of Micro Focus LoadRunner Professional could improve. If it can be easier and the concurrent run can be included with the current total number of users, it would be helpful.

What other advice do I have?

I would recommend Micro Focus LoadRunner Professional above all other testing tools.

I rate Micro Focus LoadRunner Professional a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros sharing their opinions.