Performance Test Professional at Schlumberger
Real User
Top 20
A scalable and user-friendly product that produces quality reports
Pros and Cons
  • "The product is very user-friendly."
  • "The support team needs to be more coordinated."

What is most valuable?

The product is very user-friendly. It is the best in the market when it comes to performance testing and load testing. It gives accurate results. No other tool can match the product’s report quality.

What needs improvement?

The solution should increase the free users limit to 500 for all Micro Focus products.

For how long have I used the solution?

I have been using the solution since 2019.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

Buyer's Guide
OpenText LoadRunner Enterprise
April 2024
Learn what your peers think about OpenText LoadRunner Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I rate the product’s scalability a ten out of ten.

How are customer service and support?

The support team needs to be more coordinated.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The solution should decrease its price.

What other advice do I have?

A lot of people choose JMeter because it is free. However, JMeter is not as good as LoadRunner. Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Shuaib Gill - PeerSpot reviewer
Test Lead Architect at a tech services company with 10,001+ employees
Real User
Top 10
Straightforward to set up, good or modifying script and offers support
Pros and Cons
  • "I like how you can make modifications to the script on LoadRunner Enterprise. You don't have to go into the IDE itself."
  • "The solution is expensive."

What is our primary use case?

Mostly it's to test APIs. That's been the main use case.

What is most valuable?

I like how you can make modifications to the script on LoadRunner Enterprise. You don't have to go into the IDE itself. You can make a quick change.

The setup is straightforward. 

It's a stable solution. 

Support is helpful. 

What needs improvement?

Honestly, there really isn't any area for improvement. I think it's a great product.

Maybe the scroll bars could be a little bit bigger.

The solution is expensive. 

If they had an easy integration with, let's say, New Relic or Dynatrace, that would be something interesting. If we can see server monitoring data in the LoadRunner report, that would be ideal.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The product is reliable. It's stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We don't have too many people on the solution right now. We have ten to 15 people using it. We're using it almost daily. It's used 60% to 70% of the time. 

How are customer service and support?

Support has been okay. Yeah, they've been pretty knowledgeable about everything. Responses are generally on time. I typically get a response within a day or so.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used WebLOAD. In WebLOAD, to set it up, if your script needs to use a data file, it's a wizard. It takes six or seven steps to set it up. In LoadRunner, it's a lot easier. It doesn't take that long. It's a very straightforward process.  

The other thing is, RadView uses JavaScript language for the script, whereas LoadRunner uses C. LoadRunner recently has given the option for testers to use JavaScript as well. You can add more users on a LoadRunner test. Their load gens are more scalable. They allow more users with load gen than with RadView.

Right now, we tend to prefer LoadRunner.

How was the initial setup?

The implementation was very straightforward. 

I'd rate the process four out of five in terms of ease of implementation. 

What about the implementation team?

The entire implementation process was handled in-house. We did not use any consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

I don't know this as a fact. However, I've heard that LoadRunner is pricey.

I have heard from different customers that although LoadRunner's a great product, sometimes they are looking for alternatives, since the pricing model for LoadRunner's very expensive. Sometimes customers will look at other options for testing tools due to the cost.

What other advice do I have?

I'm an end-user.

I'd recommend the solution. For API testing, LoadRunner, getting the script developed in LoadRunner is very straightforward. It's not super difficult. You can get a REST API script in LoadRunner done within an hour if you have all the information and if you know the HTTP headers and stuff like that. You can get it up and running in an hour. 

I'd rate the solution a nine out of ten. I would give them a perfect score if the pricing was better.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OpenText LoadRunner Enterprise
April 2024
Learn what your peers think about OpenText LoadRunner Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
Sreenivasula Mukkamalla - PeerSpot reviewer
Sr.Engineer csit Quality Assurance at a tech consulting company with 10,001+ employees
Real User
Top 5Leaderboard
User-friendly, with up to date features, offers good visibility over changes in the scripting, and has a very responsive technical support team
Pros and Cons
  • "What I like most in Micro Focus LoadRunner Enterprise is the comparison between two different exhibitions which gives value to my company. I also like that the solution is user-friendly, especially in terms of making specific changes. For example, in the past, you can't see the changes when you upload scripts into the Performance Center, but now, it has that visibility, so whenever you want, you can change the script in the Performance Center. I also like that Micro Focus LoadRunner Enterprise is the only tool you can utilize for all your needs, even for different protocols and scripting. The solution also has the latest features, for example, networkability, where it can, within the UI, follow the waterfall model. You can use the insights in the Performance Center of Micro Focus LoadRunner Enterprise to address or test URLs that usually take up much time."
  • "A room for improvement in Micro Focus LoadRunner Enterprise is that it should take multiple exhibitions for a particular scenario and have automatic trending for that. This will be a very useful feature that lets users look into how many exhibitions happened for the scenario and their performance, and you should be able to see the data within the Performance Center dashboard. For example, there's one scenario I'm focusing on multiple times in a month, and if I check five times, there's no way for me to see the trend and find out how it went with those five exhibitions. It would be great if the Performance Center has a view of all five exhibitions, particularly transaction by transaction, and how they happened. If Micro Focus LoadRunner Enterprise shows you the time trends, information about one exhibition to another, and how each performed, it'll be an immense feature, and that should be visible to every user. Reporting should be simpler in Micro Focus LoadRunner Enterprise. If I did a scenario with one exhibition now, and I did that scenario again, then I should be able to schedule that scenario for the exhibition, and if that scenario is executed multiple times, there should be the option to turn it into a single view that shows you all the transactions, how the performance was, what the trend graph is for a particular time, etc."

What is our primary use case?

We use Micro Focus LoadRunner Enterprise for load testing and stress testing. We also use it for running performance schedulers during specific times. We also use the solution to determine testing trends. We're using Micro Focus LoadRunner Enterprise less for TruClient because the TruClient protocol takes up a lot of memory.

What is most valuable?

What I like most in Micro Focus LoadRunner Enterprise is the comparison between two different exhibitions which gives value to my company. I also like that the solution is user-friendly, especially in terms of making specific changes. For example, in the past, you can't see the changes when you upload scripts into the Performance Center, but now, it has that visibility, so whenever you want, you can change the script in the Performance Center.

I also like that Micro Focus LoadRunner Enterprise is the only tool you can utilize for all your needs, even for different protocols and scripting. The solution also has the latest features, for example, networkability, where it can, within the UI, follow the waterfall model. You can use the insights in the Performance Center of Micro Focus LoadRunner Enterprise to address or test URLs that usually take up much time.

What needs improvement?

A room for improvement in Micro Focus LoadRunner Enterprise is that it should take multiple exhibitions for a particular scenario and have automatic trending for that. This will be a very useful feature that lets users look into how many exhibitions happened for the scenario and their performance, and you should be able to see the data within the Performance Center dashboard.

For example, there's one scenario I'm focusing on multiple times in a month, and if I check five times, there's no way for me to see the trend and find out how it went with those five exhibitions. It would be great if the Performance Center has a view of all five exhibitions, particularly transaction by transaction, and how they happened. If Micro Focus LoadRunner Enterprise shows you the time trends, information about one exhibition to another, and how each performed, it'll be an immense feature, and that should be visible to every user.

Reporting should be simpler in Micro Focus LoadRunner Enterprise. If I did a scenario with one exhibition now, and I did that scenario again, then I should be able to schedule that scenario for the exhibition, and if that scenario is executed multiple times, there should be the option to turn it into a single view that shows you all the transactions, how the performance was, what the trend graph is for a particular time, etc.

The report from Micro Focus LoadRunner Enterprise would show you the difference between two exhibitions, if I did one today at 12:00 PM and another at 12:00 PM tomorrow, but if you want to see the difference between three or more exhibitions, the solution doesn't have that option. To see the difference, you'll need to do more work in terms of uploading files and doing the comparisons manually, and this should be improved.

An added feature I'd like to see in Micro Focus LoadRunner Enterprise is a converter. I'd also like a performance file extraction feature in the scripting alone. For example, if I'm using the JMX file, I should be able to convert it within the solution, same with other files such as the HAR and PCAP files. Whatever performance file is there, if I can extract it and make a script, that would be a very valuable addition to Micro Focus LoadRunner Enterprise. Another example is if you're not able to record the script in the solution, if there is that option with a PCAP or HAR file, for example, a converter, that will add some value. There's a conversion for the HAR file, but with the PCAP file, I'm not so sure.

For how long have I used the solution?

I've been using Micro Focus LoadRunner Enterprise for three years now.

What do I think about the stability of the solution?

Micro Focus LoadRunner Enterprise is a very stable solution. My company only had to contact the Micro Focus team twice when there was an issue related to tailor-made requirements within my organization, but it wasn't because of a Micro Focus LoadRunner Enterprise feature, and other than that, I didn't see any issues regarding its stability.

What do I think about the scalability of the solution?

Micro Focus LoadRunner Enterprise is a scalable solution.

How are customer service and support?

The technical support team for Micro Focus LoadRunner Enterprise is very responsive. My company contacted support about an issue that was related to requirements tailored to my organization and the team helped in resolving the issue and making the solution stable.

Micro Focus LoadRunner Enterprise has a very responsive technical support team that was upfront in informing my team when it's feasible to set up a meeting, and when the issue needs to be redirected to another person who's knowledgeable about it.

On a scale of one to five, I would rate the Micro Focus LoadRunner Enterprise technical support team four out of five.

Which solution did I use previously and why did I switch?

Before Micro Focus LoadRunner Enterprise, we used Apache JMeter which was the only other option because it's an open-source tool. It was deployed on-premises and not on the cloud.

We also used the normal version of the Performance Center before Micro Focus LoadRunner Enterprise which was two years prior and we had to install the Performance Center on-premises and set up load generators and load controllers. The Enterprise version we've been using for the past three years.

The main differences between Apache JMeter, the Performance Center, and Micro Focus LoadRunner Enterprise are the usability and insights given by the last two solutions. Both the Performance Center and Micro Focus LoadRunner Enterprise give more insights, and they also offer more automation versus Apache JMeter.

With Micro Focus LoadRunner Enterprise and the Performance Center, users can leverage a quick exhibition after setting up the scenario, doing quick checks, and creating reports, but in Apache JMeter, users have to manually set up, observe, and do the reports.

There are more features in Micro Focus LoadRunner Enterprise as well as it's cloud-based versus Apache JMeter which is only a plug-in, so we have to do everything manually in Apache JMeter.

How was the initial setup?

In terms of how easy or complex setting up Micro Focus LoadRunner Enterprise is, I'm not the right person to ask because a different team handles the setup in my company. The solution is set up on the cloud, on-demand, and requires load generators or controllers, but I didn't take part in setting it up. I'm just an end-user that utilizes Micro Focus LoadRunner Enterprise.

What's my experience with pricing, setup cost, and licensing?

As I'm an end-user of Micro Focus LoadRunner Enterprise and not involved in its licensing, I don't have information on how much it costs.

Which other solutions did I evaluate?

I evaluated Apache JMeter before using Micro Focus LoadRunner Enterprise.

What other advice do I have?

In terms of the number of resources using Micro Focus LoadRunner Enterprise, I'm in a large organization, and in the beginning, there were ten resources. Nowadays, with the solution being tailor-made for my company, twenty-five to thirty resources belonging to different teams use Micro Focus LoadRunner Enterprise.

The solution is used every day as my company can't live without performance testing.

I'm rating Micro Focus LoadRunner Enterprise nine out of ten because it still has some room for improvement.

My company is a customer of Micro Focus LoadRunner Enterprise.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gopabandhu Patra - PeerSpot reviewer
Test Automation Manager at Petronas
Real User
Has a good concept, but the installation process needs improvement
Pros and Cons
  • "The product is good, and the concept is good as well."
  • "The installation has not been straightforward, and we have had so many problems. We have had to re-install, try to install on a different machine, etc. We have not been able to launch the LRE server itself yet."

What is most valuable?

The product is good, and the concept is good as well.

What needs improvement?

Right now, we are in research mode, and we are yet to adopt the solution. The installation has not been straightforward, and we have had so many problems. We have had to re-install, try to install on a different machine, etc. We have not been able to launch the LRE server itself yet.

It's not a consistent solution. Sometimes, it's executes well, and at other times, graphics will not show up, or we'll need to restart the services, for example.

If I change my host controller, then my graphical report goes missing. I'd like to see this improved so that the graphical report is brought to the analysis. Only the LRE server is codable to give the HTML report.

Also, instead of uploading the script, it would be good to have a check-in/checkout option. At present, because the script is uploaded, the version control is missing. Version control sessions would be nice to have as well.

For how long have I used the solution?

We have been using OpenText LoadRunner Enterprise for almost four to five months.

How are customer service and support?

We need some guidance from OpenText but are not able to directly contact them because we purchased the license via SAP. However, I think that the technical support team should be very proactive.

Which solution did I use previously and why did I switch?

We have been using LoadRunner Professional for a long time. We are looking into switching to LRE because it's centralized and has so many good features.

How was the initial setup?

The installation is very problematic and not that straightforward. We have had so many problems.

What's my experience with pricing, setup cost, and licensing?

We purchased the license via SAP.

What other advice do I have?

On a scale from one to ten, I would rate OpenText LoadRunner Enterprise at six.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Capgemini Invent
Real User
Top 5
The solution is easy to install, stable, but it's not user-friendly
Pros and Cons
  • "The most valuable feature is the Vuser protocols."
  • "The solution can be improved by making it more user-friendly, and by including autocorrelation capability."

What is our primary use case?

The primary use case of the solution is for testing.

What is most valuable?

The most valuable feature is the Vuser protocols.

What needs improvement?

The solution can be improved by making it more user-friendly, and by including autocorrelation capability.

For how long have I used the solution?

I have been using the solution for one and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is straightforward and usually takes a couple of hours to complete.

What other advice do I have?

I give the solution a seven out of ten.

I recommend that anyone that wants to use the solution first have their requirements written out.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Consultant at Tieto Sweden AB
Real User
Top 5
Stable, scalable, and flexible
Pros and Cons
  • "Micro Focus LoadRunner Enterprise is easy to use and has flexibility that allows it to be used on a variety of applications."
  • "The cost of the solution is high and can be improved."

What is our primary use case?

We use the solution for our banking systems.

Micro Focus LoadRunner Enterprise is on our own computer. We do all the development of scripting on our own computers. When we run the solution, we can run it on the cloud or in LoadRunner Enterprise.

What is most valuable?

Micro Focus LoadRunner Enterprise is easy to use and has flexibility that allows it to be used on a variety of applications.

The solution has something called True Client which makes it easy to create scripts if we have a big application with many steps. True Client is helpful when we record our scripts and we have the possibility to generate a standard script from the True Client script. I use True Client a lot.

What needs improvement?

The solution can be improved by adding more AI to the True Client feature.

The cost of the solution is high and can be improved.

For how long have I used the solution?

I have been using the solution for over 25 years.

What do I think about the stability of the solution?

There are some problems with the solution's stability, so it's quite stable, but not totally stable. I give the stability an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability a ten out of ten.

How was the initial setup?

Micro Focus LoadRunner Enterprise is easy to set up, record, and use. We have a department that is responsible for deployment.

I give the deployment a ten out of ten.

What about the implementation team?

The implementation is completed in-house.

What was our ROI?

We found that the return on investment is around 50 percent, even if the tool is expensive. We have found bugs that would have been critical if we had pushed the application into production. The solution has made up for its cost by saving us from pushing faulty scripts into production.

What's my experience with pricing, setup cost, and licensing?

I'm not sure if other similar solutions are cheaper, but Micro Focus LoadRunner Enterprise is expensive, and could easily be 20 percent cheaper.

I give the cost a one out of ten.

What other advice do I have?

I give the solution a ten out of ten. Micro Focus LoadRunner Enterprise is the best in the market, depending on what it is being used for. For API testing, we can find something cheaper. But the solution is good for that as well. For bigger applications that are Gooey-based, it's the best option.

Creating a script depends greatly on the type of application we have. If we have an API system, it will likely take less time to create a script since the developers have likely already set it up for us to use. However, if we have a lengthy application, it may take us days to create a single script.

We have between five and ten developers using the solution.

I recommend the solution, but it's expensive and only a big company could afford it. A small company wouldn't have the capacity to use the solution or the money to pay for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Process Analyst at a energy/utilities company with 10,001+ employees
Real User
Helps us to identify performance bottlenecks and increase testing efficiency
Pros and Cons
  • "We have a centralized delivery team and we are able to meet enterprise requirements, which include different types of protocols that are involved, including scripting. The technology supports that and enables us to have a wider range of testing. Enterprise-level testing is something that we are satisfied with."
  • "It would be good if we could look forward at the future technology needs we have. I would like to see Micro Focus provide more customer awareness around how LoadRunner can fulfill requirements with Big Data use cases, for example, where you do performance testing at the scale of data lakes... when it comes to technologies our company has yet to adopt, I would like to see an indication from Micro Focus of how one does performance testing and what kinds of challenges can we foresee. Those kinds of studies would really help us."

What is our primary use case?

Performance testing is an integral part of the testing life cycle. It determines whether the application being rolled out for end-users is in line with our expectations. It contributes quite well.

Initially, we had a completely on-premises implementation of LoadRunner. In 2018, we moved to cloud. The load generators are still internal, but the rest of the components sit in the Micro Focus cloud environment as a SaaS enterprise solution.

How has it helped my organization?

It's quite versatile. As a company, we have applications that span across different platforms and technologies, including legacy. We've been using it for applications on mainframes and with the latest technologies as well. We are able to attain our requirements from a performance testing standpoint. It helps us to be confident and to be aware of where issues are before we release a product to a wider audience.

When you have that scalability, it helps in performing end-to-end testing seamlessly. Our organization has applications that span multiple applications and technologies, to complete a single business process. That type of scalability helps us to achieve our performance testing objectives.

It has definitely helped us to identify the performance bottlenecks. Whenever we get into the procurement of other applications, we consider the historical performance KPIs. That really helps us to define those optimum KPIs with respect to other vendors.

In terms of efficiency, certain features have been introduced that were quite complementary and have really helped us with our delivery.

What is most valuable?

We have a centralized delivery team and we are able to meet enterprise requirements, which include different types of protocols that are involved, including scripting. The technology supports that and enables us to have a wider range of testing. Enterprise-level testing is something that we are satisfied with.

LoadRunner helps to facilitate sharing of best practices and skills. That's the way we expect any enterprise tool to work. It helps us to follow best practices and share them with other teams as well. It's quite important to have that consistency in terms of the quality of deliverables. It plays a key role. It enables us to have that benchmarking in terms of quality and is one of the crucial requirements for us.

The cross-project reporting and business views are among the valuable features because a huge platform can have multiple projects that are being executed in parallel. In that scenario, the reporting provides a holistic view for the stakeholders.

What needs improvement?

It would be good if we could look forward at the future technology needs we have. I would like to see Micro Focus provide more customer awareness around how LoadRunner can fulfill requirements with Big Data use cases, for example, where you do performance testing at the scale of data lakes. That also applies to when we need to deal with applications that are adopting the latest technologies, where our company doesn't have a footprint. It would help us to have a better view and be prepared to address those requirements efficiently.

The Micro Focus team has done a good job of introducing us to product owners and product managers, and in talking about the upcoming roadmap and features of the tool. That's been quite good. But when it comes to technologies our company has yet to adopt, I would like to see an indication from Micro Focus of how one does performance testing and what kinds of challenges can we foresee. Those kinds of studies would really help us.

For how long have I used the solution?

We've been using LoadRunner since 2012.

What do I think about the scalability of the solution?

The current licensing model is something that offers us flexibility, compared to what we had earlier. That's something which is really beneficial.

Any plans to increase our usage of LoadRunner depend on the business demand. Our company depends on a number of IT applications for which implementation is planned and are in scope for performance testing. We will carve out a plan for introducing performance testing of them.

Penetration and performance testing have increased over time and we are growing well. For applications that are already in the maintenance phase, depending on the volume of change that is introduced into them and how critical they are, we introduce performance testing. However, the number of custom applications is quite limited within our company.

How are customer service and technical support?

So far, Micro Focus technical support has been smooth.

The solution supports multiple protocols such as open source, VuGen, TruWeb, TruClient, and SAP. A few years ago, we also wanted support for IoT. That did not exist. That's something we requested and the product team added it to the roadmap.

Which solution did I use previously and why did I switch?

Since the early days, we were with HP Performance Center, and then with Micro Focus LoadRunner. We have stuck with the same supplier and product.

How was the initial setup?

We have become very accustomed to the product, using it as long as we have. We have never come across any kind of difficulty and we have received support from the vendor whenever we have required help.

Our migration to LoadRunner Cloud happened in 2018, and took approximately six months. Our company was being cautious because we wanted to ensure business continuity, so we went for a phased project migration approach.

We went with that approach because there were multiple aspects that needed to be taken care of, from a security standpoint. We had to get required clearances because we needed to open certain ports and firewalls. That took some time. Once that was cleared, we did a proof of concept and quickly started moving projects in a phased manner, and we haven't seen many difficulties since then.

What's my experience with pricing, setup cost, and licensing?

The contract that we had with Micro Focus was a bit complex, but now it's much simpler. As a customer, I have clarity about it. That is something that helps us to serve the business better.

What other advice do I have?

It's a tool that really helps you when you have a very varied landscape and you have technologies and platforms and infrastructure which include legacy and new ones, with a mix of SaaS. LoadRunner has the ability to support different protocols and that serves the purpose. It's a one-stop solution.

We wanted to integrate LoadRunner reports to a time-series database, an open-source tool like Grafana. We learned a lot from that integration. The integration of the solution into a CI pipeline is something that we haven't explored widely, but it's an area we are looking forward to investing in soon. We are exploring more in terms of the integration capabilities of LoadRunner with other tools.

Performance testing is a specialized skill and we don't have too many using the solution, but we do have a couple of professionals who have been doing performance testing for more than 15 years. The rest have been into performance testing for the last seven to eight years, with exposure to different protocols and technologies. We are aiming to scale up and cross-train them in multiple protocols so that we can reach some of our goals without any hindrance this year. We would like to have less dependency, in terms of expertise, on specific technologies and protocols.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Managed Services Architect at a computer software company with 201-500 employees
MSP
A stable solution for enterprise-wide testing and collaboration
Pros and Cons
  • "Micro Focus LoadRunner Enterprise Is very user-friendly."
  • "The reporting has room for improvement."

What is our primary use case?

I am a managed service provider, a reseller, and a consultant. In other words, I am a total geek. 

I added a whole bunch of features and changes three or four years, but I don't know if they followed my recommendations; however, they did implement some changes that I suggested.

There's an onsite version and there's a cloud version. We typically don't want an enterprise type version because the clients that we work with are fairly large. The last place we used this solution employed 150,000 people.

We have clients that have as few as 10 employees, and other clients that have thousands of employees. I would say the mid-sized businesses that we work with are between 250 and 700 people.

It's all Citrix. We do load balance. We do load testing for Citrix deployments to determine whether or not we're going to get what we expected.

The ability to run long packages for extended periods of time, and actually mimic end users. That's really what we use it for.

We use it for validation. When you put together a system that has two to three thousand people on it, you need to be able to test it. To do that, you need a product that allows you to cast two to three thousand users on a system.

What is most valuable?

OpenText LoadRunner Enterprise Is very user-friendly.

What needs improvement?

The reporting has room for improvement.

For how long have I used the solution?

I have been using this solution, on and off, for roughly six to seven years. 

In the last 12 months, I don't think I've actually loaded it up, but I have had my PS team load it up several times.

What do I think about the stability of the solution?

It's a stable solution. I'd give OpenText LoadRunner Enterprise a 4.5 out of 5 on stability.

We never experienced any bugs or glitches; those are typically in the actual loads that you're running, but that's not their fault, that's your fault.

What do I think about the scalability of the solution?

Scalability-wise, I have not had any problems. It's gone as high as I needed it to go. There are issues when supporting two to three thousand users. I don't ever go any higher than that.

A typical test is between roughly 150 and 250 users, and the most I've ever gotten is 3000. The scalability has been there for what I needed it to do. I really can't speak outside of that realm.

How are customer service and support?

I have never called their technical support, but their online documentation is pretty good.

Which solution did I use previously and why did I switch?

We deployed three different solutions. One of them was free from VMware and the other one was Login PSI. We didn't really switch, it's just different feature sets we're looking for or methodology we want to use; whether or not the client wants to spend a hundred grand upfront.

How was the initial setup?

For me, the initial setup is straightforward — I've done it a few times now.

What's my experience with pricing, setup cost, and licensing?

The price is okay. You're able to buy it, as opposed to paying for a full year. You can just on-demand purchase it for your users for a day or two, which is nice in an MSP business like mine. If I need to use it for separate clients, I don't have to have a huge layout of capital upfront.

What other advice do I have?

Make sure you know what your use case is before you buy it.

On a scale from one to ten, I would give this solution a rating of nine. It's very good at doing what it needs to do. I think that the reporting needs a little bit of work, but that's pretty much it. I think every reporting system needs a little bit of work, so take that with a grain of salt.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free OpenText LoadRunner Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free OpenText LoadRunner Enterprise Report and get advice and tips from experienced pros sharing their opinions.