Sysadmin at a healthcare company with 201-500 employees
Real User
We see a real difference in performance when compared to the rest of our infrastructure
Pros and Cons
  • "There are so many valuable features but Nutanix Flow for microsegmentation of the network, and the Life Cycle Manager for dating hardware and software are among the most important for us."
  • "The interface is good, but it needs improvements. There are a lot of functions that are only available in the CLI. In addition, some of the hardware components could be improved. We already had some trouble with disks."

What is our primary use case?

We use it for our production environment where we have a lot of applications running on this cluster. We also use it for our testing environment. In the future, we may have machine learning and artificial intelligence on it.

How has it helped my organization?

We chose Nutanix for its scalability, flexibility, and performance. In performance, we really see a difference when we compare our whole infrastructure and the Nutanix cluster. It's very different.

It has helped us with real flexibility today and for the years to come. We have used it for three years and we have a lot of performance flexibility, and ease of management. This cluster has reduced the time it takes to manage this project for this infrastructure. In the past, we spent many more hours managing, but today it's efficient. Our management overhead costs have been reduced by about 20 to 30 percent.

We have also seen improvement in the number of help desk calls, a reduction of about 20 percent, but only in terms of performance issues. We have fewer calls from users telling us they are seeing poor performance. With the Nutanix cluster, we don't have those calls anymore.

And our data protection team's efficiency has been improved by about 50 percent. Our security has really been improved by the features of Nutanix, such as Nutanix Flow and snapshot backups.

What is most valuable?

There are so many valuable features but Nutanix Flow for microsegmentation of the network, and the Life Cycle Manager for dating hardware and software are among the most important for us.

And the user interface for Nutanix for compute, storage, and networking, while it's very new for us, is not very difficult. It's very intuitive. Compared to what we had in the past, it's very new.

What needs improvement?

The interface is good, but it needs improvements. There are a lot of functions that are only available in the CLI.

In addition, some of the hardware components could be improved. We already had some trouble with disks.

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For how long have I used the solution?

We have been using Nutanix Prism for three years.

What do I think about the stability of the solution?

It's a 10 out of 10 in stability.

What do I think about the scalability of the solution?

It's very scalable.

We have about 500 users of the solution.

How are customer service and support?

Their technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Three years ago we wanted to renew our infrastructure and our choice quickly came down to Nutanix. This solution perfectly met our expectations. Before, we had a traditional infrastructure, consisting of different virtualization hosts and a dedicated storage area network. All that infrastructure was difficult to maintain and manage because we had a multitude of different technologies and manufacturers. That is why we chose Nutanix.

How was the initial setup?

We have Nutanix on the same site, but in two different locations. The initial deployment is very easy. It took us about two weeks. It involved me, other people on my team, and the service provider.

Learning to use Nutanix Prism took very little time, only a few days.

Except for upgrades, there is no maintenance.

What was our ROI?

The ROI we have seen is indirect, in terms of time saved. Overall, it has saved us 40 to 50 percent in time.

What's my experience with pricing, setup cost, and licensing?

It's expensive in comparison to the rest of our infrastructure. But the quality is there.

What other advice do I have?

I absolutely recommend this solution. It has some faults but, overall, it's very good.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Infraprojman677 - PeerSpot reviewer
Infrastructure Project Manager at CDM
Real User
Top 5Leaderboard
Provides good capacity strength
Pros and Cons
  • "In the six years we have been using Nutanix Prism, we have never had a problem with stability."
  • "There is a bug with the HTML5 interface."

What is our primary use case?

We are using Nutanix Prism for the replication between two sites and to manage our cluster. With the latest version, we have been able to use the synchronous replication. 

What is most valuable?

The most valuable feature of Nutanix Prism is the capacity strength.

What needs improvement?

There is a bug with the HTML5 interface. I don't know if it is recorded to my laptop or the application, but sometimes we have to restart the CVM. 

For how long have I used the solution?

I have been using Nutanix Prism for six years.

What do I think about the stability of the solution?

In the six years we have been using Nutanix Prism, we have never had a problem with stability.

How are customer service and support?

Technical support is quite good. I can recall four times when we needed to call support. One time it was for a performance issue on one of our IT applications. Another time was regarding an exchange problem, we had lost OneNote. This was a hardware issue that they were also able to help us resolve.

I would rate it a five out of five overall.

How would you rate customer service and support?

Positive

How was the initial setup?

Nutanix Prism is easy to install. 

What about the implementation team?

Our company used our local partners to implement the solution. 

What's my experience with pricing, setup cost, and licensing?

We have a license with the core product. If the cluster is on SSD, the number of SSD disks will impact the license fee. 

What other advice do I have?

I would recommend implementing Nutanix Prism to anyone considering using it as a solution for their organization.

Overall, I would rate this product an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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April 2024
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Presales Manager at Mideast Data Systems
Real User
Top 20
A solution that offers helpful and responsive technical support
Pros and Cons
  • "The solution's technical support is helpful and responsive."
  • "The product currently fails to provide a complete view to customers."

What is our primary use case?

Our company's customers usually ask us about simplification of their virtual environments, and they don't want to go for an external storage option or have a three-tier data center architecture. Our company's customers want small boxes that can handle the complete workload, including the storage, owing to which they prefer the HCI infrastructure. Nutanix Prism is basically used to monitor and manage specific areas of Nutanix HCI.

What is most valuable?

Usually, my company attempts to provision or propose Nutanix Prism when our customer asks for simplicity in their infrastructure. Simplicity and unified management are options or advantages when it comes to Nutanix Prism. Nutanix Prism is a complete infrastructure solution as it offers reduced complexity and gives users the option to use its unified management capabilities. With the product's features, a user can extract different kinds of reports and what is going on in their environment and infrastructure while having the option to look into how it can be optimized and how troubleshooting can be carried out better. The aforementioned details are the reasons my company prefers Nutanix Prism.

What needs improvement?

The UI offered by the solution is okay. Some of our company's customers who use the product ask for some granular level reports which make up for an area where improvements are required. If users want to check the top five high-performance virtual machines in their environment, then the tool should provide them with granular-level reports. In relation to the product's reporting capabilities, some features need to be improved.

Currently, there are different products in Nutanix, especially in the area of databases. Nutanix is also working on the AI part presently. The tool should try to consolidate all applications in one single platform and give the customers a good view of all the applications that are being managed by OpenShift or any containerization platform while differentiating them from the applications that are monolithic. The product currently fails to provide a complete view to customers. From an improvement perspective, provision for a complete view might help the product's customers to improve their experience with the tool.

For how long have I used the solution?

I have been using Nutanix Prism for five to six months.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

The product's scalability features are good. Scalability-wise, I rate the solution a nine out of ten.

Our company deals with certain customers who use HCI solutions from Nutanix and not specifically Nutanix Prism alone. Some government and non-government entities prefer Nutanix products. My company also deals with customers from the healthcare and education sectors who use Nutanix products. Nutanix offers some VDI solutions. Some banks, like Commercial Bank of Dubai, use products offered under Nutanix.

How are customer service and support?

The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Being a system integrator, I have experience with HPE, VMware, and Nutanix. From an infrastructure perspective, my company deals with HPE. My company prefers to use HPE hardware on the software offered by Nutanix.

How was the initial setup?

I don't really engage myself in deployment, so I may not be able to discuss if I faced any difficulties during the deployment process, but from an engineer's perspective, its deployment phase is quite smooth.

The solution is deployed on an on-premises model. In one of the sister companies, the solution is deployed on the cloud. Some of our company's customers who use hyperscalers are considering moving to the cloud solutions offered by Nutanix.

Though I am not a part of the deployment team, the engineers who deploy the product say that it is an easy process. Depending on the infrastructure, which may consist of a small node or a cluster of nodes, the time frame to deploy the product can be a subjective matter, especially since it also depends on different kinds of parameters. Sometimes, the deployment takes time if something is related to the customers' end, where they may want some certain connectivity, but they don't have it. If discussing the product's installation part alone, the deliverables are present to meet the deployment requirements. In general, it takes less than a day to get the product up and running.

What's my experience with pricing, setup cost, and licensing?

It is an expensive software. One of the challenges I have seen is that the subscription-based licensing model comes across as a recurring cost, which makes it an area of concern for our company's customers. There are some SKUs for which, depending on the requirements of our customers, we propose ideas.

I rate the product's price a seven on a scale of one to ten, where one is expensive and ten is cheap.

What other advice do I have?

Our company does have plans to opt for the maintenance services for the solution, but presently, we are in the process of hiring a technical team that can take care of the post-sales area, along with the management and maintenance of the new clusters in Nutanix.

Our company has a team in Abu Dhabi and Dubai. There are four to five people in Abu Dhabi and around four to five people in Dubai. Overall, our company has a team of ten to fifteen engineers to take care of the product. As my organization is a huge company in the UAE, we have different entities working on different solutions. Along with MDS Dubai, another entity works on different solutions from Dell, so our company has engineers from Dell as well. Combined, our company has a good amount of resources when it comes to the technical team.

I rate the overall tool a seven and a half out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Infrastructure Professional Service Team Lead at G-Able
Reseller
Top 5Leaderboard
Helped our IT management by monitoring the cluster and automating the installation of software updates
Pros and Cons
  • "Resource monitoring is the most valuable feature."
  • "The stability has room for improvement."

What is our primary use case?

We use Nutanix Prism to manage our on-prem virtualized data center environment.

How has it helped my organization?

Nutanix Prism assists in monitoring our customers' workloads, enabling them to predict when they will require scaling out.

The solution offers a single pane of glass that enables individuals without technical expertise to access the dashboard and understand its value.

Nutanix Prism's user interface for computing, storage, and networking is extremely user-friendly. We can effortlessly utilize the same graphical user interface to monitor and create virtual machines as well as create data storage.

We use Nutanix Prism's automation for upgrades.

Nutanix Prism offers our customers visibility into their data environment, helping to reduce the need for resources in troubleshooting and management.

Nutanix Prism has helped our IT management by monitoring the cluster and automating the installation of software updates.

The solution assists our data protection teams by offering the capability to perform data selection and recovery.

What is most valuable?

Resource monitoring is the most valuable feature.

What needs improvement?

I would like Nutanix Prism to have improved integration with third-party products.

The stability has room for improvement.

For how long have I used the solution?

I have been using Nutanix Prism for three years.

What do I think about the stability of the solution?

I give Nutanix Prism's stability a seven out of ten.

What do I think about the scalability of the solution?

I give Nutanix Prism's scalability an eight out of ten.

How are customer service and support?

The technical support is great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are currently using VMware and Nutanix Prism.

What about the implementation team?

We implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

Nutanix Prism's cost is reasonable.

What other advice do I have?

I give Nutanix Prism an eight out of ten.

Some of our customers have multiple sites, while others have just one, so we deploy the solution across various locations. Two to three people are required for the maintenance of the solution.

Nutanix Prism is an intriguing option for certain clients due to its reasonable pricing. However, it does have stability issues with the software, making it suitable for usage in development or UAT environments. I do not recommend using Nutanix Prism for production purposes.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Mizanur-Rahman - PeerSpot reviewer
System Administrator at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Data operations management solution that offers affordable pricing and comprehensive documentation
Pros and Cons
  • "Nutanix is a HCA product and includes VMware called Nutanix Express that has been fantastic for us. We have about 100 plus VMs without any trouble and we have VCDR."
  • "The replication we have does not have any backup systems built-in. We have to separate license records for backup, like onboard. We would like to have this in a future release."

What is our primary use case?

We have 20 customers using this solution. 

What is most valuable?

Nutanix is a HCA product and includes VMware called Nutanix Express that has been fantastic for us. We have about 100 plus VMs without any trouble and we have VCDR. 

What needs improvement?

The replication we have does not have any backup systems built-in. We have to separate license records for backup, like onboard. We would like to have this in a future release. 

For how long have I used the solution?

I have been using this solution for three years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

Globally, they have many sites to evaluate from a support perspective. We have found that Nutanix have 90% plus customer support rating. In the past six years, they have been in the top of the Gartner report.

How was the initial setup?

The initial setup was straightforward but we did get help from Nutanix in this regard and raised tickets whenever we faced any issues.

What's my experience with pricing, setup cost, and licensing?

Nutanix have bundles for pricing. On a single bundle, we get everything including vSAN or VMware and there are no additional costs. It is just a single license that is needed. 

What other advice do I have?

I would recommend Nutanix based on its stability and support. The Nutanix site have extensive documentation so this makes it easy to self learn about this solution.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Customer Success Engineer at Digital Network Solution (DNS)
Real User
Top 10
Can be used for building a private cloud solution, but its stability could be improved
Pros and Cons
  • "Nutanix Prism's dashboard is very simple, and you don't need much knowledge to use it."
  • "Nutanix Prism can be more stable because it's not as stable as VMware."

What is our primary use case?

We use Nutanix Prism for building a private cloud solution.

How has it helped my organization?

Nutanix Prism has made our organization's administration simple.

What is most valuable?

The dashboard is very simple, and you don't need much knowledge to use it.

What needs improvement?

Nutanix Prism can be more stable because it's not as stable as VMware. The playbook or autopilot feature you can set on Nutanix should be decreased. The autopilot feature only runs every hour and doesn't fulfill most customers' requirements.

What do I think about the stability of the solution?

Nutanix Prism is not that stable. Once you install a VMware, it runs smoothly, and you don't need to upgrade it until two or three years. However, you might have to upgrade Nutanix Prism every year.

What do I think about the scalability of the solution?

Nutanix Prism is a very scalable solution.

How are customer service and support?

Nutanix Prism's technical support team is quite good, and they meet their SLAs.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

A big advantage of VMware is that it runs on everything and is not dependent on the hardware. You can install ESXi anywhere, which is a big advantage with VMware. However, Nutanix Prism needs SCI-supported hardware like an m2 drive.

How was the initial setup?

Nutanix Prism's initial setup is very easy.

What about the implementation team?

The whole deployment was completed in one or two days. Two people are enough to deploy the solution.

Nutanix Prism does not require major maintenance, but the solution may sometimes face software-based issues. Sometimes, the DIMM might degrade, or SSD might go down, but such issues will be resolved in a day.

What's my experience with pricing, setup cost, and licensing?

Nutanix Prism is quite an expensive solution compared to VMware. However, if you get all the products of VMware, then that would be provided on Nutanix at a lesser price.

What other advice do I have?

We use the solution's features like micro-segmentation, NSX, and SRM. The solution has a self-service provisioning system where you can create a separate cloud where people will login and use resources as per their needs and as we provide them. It's like a private cloud experience where you can build a cloud as well.

Nutanix Prism's performance is quite good. One of our customers is using Nutanix Prism, and they also did a case study for the solution describing how much it has improved.

Nutanix Prism offers a single pane of glass user experience for us. The administrators or anyone using a product want it to be simple, and Nutanix Prism is a simple solution.

It's very easy to utilize the Nutanix Prism user interface for compute, storage, and networking. Once you walk through it, it's much easier than any virtual box.

We use Nutanix for automation. The solution's no-code process for visually building automation is a very good feature. Autoscaling the VM, taking snapshots, generating any info, and acting upon that is very easy with Nutanix Prism.

The network visibility and micro-segmentation of Nutanix Prism work quite well, and it's also easy.

Its ability to optimize performance with machine learning and AI is quite good. The capacity planning and forecasting features of the solution are very handy. Capacity planning can be used, and you can see all the forecasts of what is happening with the resources and how many resources we might need in the future. It would recommend how much more resources would be needed if the workloads were increased.

Nutanix Prism has helped improve the efficiency of our customer's IT management environment.

It has helped improve the efficiency of our organization’s help desk operations.

Nutanix Prism has helped improve the efficiency of our organization's data protection teams. The local snapshot is really good in Nutanix Prism and can be used as a backup. VMware's snapshot is not a backup, but Nutanix Prism's snapshot is a backup, which is quite useful.

Nutanix has released many security patches, but attacks usually come on the ESXi environment. We haven't faced any kind of security vulnerability risk on Nutanix Prism. Every time something comes up, we check it, and there might be some vulnerability on ESXi that we need to patch. Nutanix should work on its security more because, often, the attacks on any server system would be on the ESXi.

The best thing would be for users to first try out what they need before getting the solution.

Overall, I rate Nutanix Prism a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Ozgur_Ekinci - PeerSpot reviewer
Technical Operations Manager at BtServisi.com
Real User
Top 10
High performance with an unlimited snapshot capacity that produces backups in minutes
Pros and Cons
  • "The solution is a high-performance platform that effectively handles three-layered issues like SA and network fiber cables."
  • "The solution does not support creating hybrid disc clusters."

What is our primary use case?

Our company provides infrastructure as a service to our customers and the solution is used on top of our platform to streamline workflows. 

What is most valuable?

The solution is a high-performance platform that effectively handles three-layered issues like SA and network fiber cables. 

The snapshot capability is a big advantage because it processes within minutes and is not limited by a virtual server's storage capacity. We are able to provide immediate backups to customers. 

What needs improvement?

PaaS services are a bit complex to implement so should be strengthened and developed. We struggled to integrate so did not have the courage to implement PaaS services. The process should be easier to understand. 

The solution does not support creating hybrid disc clusters that include SSD disc configuration servers with hybrid disc configuration servers in the same cluster. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

We are very happy with the stability provided for our cluster of 60 servers. 

We struggle every day with hardware or server issues in our clusters. If a server hub breaks, the solution handles the problematic case very successfully. 

What do I think about the scalability of the solution?

The solution is scalable and I rate it a ten out of ten. 

How are customer service and support?

Three senior engineers handle all level two and level three issues that require technical support. The support team has access to our cluster for any troubleshooting needed. 

Technical support has one of the smallest yet knowledgeable teams in the market. They are very fast and provide excellent support. 

I rate technical support a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy and takes about four hours. 

Our business has grown so we add fifteen servers per year to our cluster with no issues. It takes about five days to add these new servers. 

What about the implementation team?

Our internal team of four engineers handled the initial implementation. 

We now have ten engineers on staff who handle daily operations which includes setup and implementation for our customers. 

What's my experience with pricing, setup cost, and licensing?

The pricing is based on a licensing model and is around $10,000 for a two-year license. As we buy more servers, we receive license discounts.

Two years ago, the solution was costly because Turkey was in a financial crisis and Lira exchange rates were high so the two-year license was $15,000.

What other advice do I have?

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Administrator at Jordan customs
Real User
Top 5
Easy setup process, but confusing database configuration and poor support
Pros and Cons
  • "One valuable aspect of Nutanix Prism is how easy it is to set up. The setup process is useful to us because all we need to do is to set some variables and go with the recommended settings."
  • "We definitely have some issues with Nutanix Prism. Our main issue is that we cannot operate the database. It would seem that less configuration would be desirable, because between Nutanix and the Oracle database on Windows, there tends to be problems."

What is our primary use case?

We are using the core application of Nutanix, Nutanix AOS, with Prism for the application side of things. It is used specifically for its hyper-converged functionality, but not for anything database-related.

What is most valuable?

One valuable aspect of Nutanix Prism is how easy it is to set up. The setup process is useful to us because all we need to do is to set some variables and go with the recommended settings.

What needs improvement?

We definitely have some issues with Nutanix Prism. Our main issue is that we cannot operate the database. It would seem that less configuration would be desirable, because between Nutanix and the Oracle database on Windows, there tends to be problems. When we took our initial problems with the database to Nutanix support, they gave us some configurations to try out, but these did not solve anything.

So the problems remain, and that is why we are only using Nutanix Prism for our application. We didn't have the time to find a working configuration for the database, and thus we migrated the database to another solution.

Their support seems to have some problems, too, because when we opened a ticket the one time, the lower level of support connected to take the ticket and the technician said that it was a false positive, meaning that they could not reference the error. However, Prism clearly stated to us that there was an error, despite the technician checking the system and telling us, "No, there are no more errors." I wanted the technician to clarify what had happened, but he merely told me the fault is inaccessible.

For how long have I used the solution?

I have been using Nutanix Prism for three years.

What do I think about the stability of the solution?

It is stable, but we tend not to overload the system in any way.

What do I think about the scalability of the solution?

We can't really depend on Nutanix Prism, so we are currently just using it for non-essential work in our site.

How are customer service and support?

The support is bad because they take too long to solve issues, and in one instance they dismissed an error we got from Prism as a false positive for no obvious reason.

How was the initial setup?

The setup is useful because there are a few variables that we have to input, and then we simply proceed with the recommended settings. The overall time to deploy depends somewhat on Nutanix, but with a Nutanix cluster of 11 nodes on the site, plus the hypervisor, it will take around seven to ten hours.

What about the implementation team?

In general, we have just two technicians using Nutanix.

What's my experience with pricing, setup cost, and licensing?

We have spent a lot of money on the Nutanix solution with Prism. Yet, for this amount of money we could be buying high-end storage with a lot of IOPS and bandwidth, even more than with Nutanix.

What other advice do I have?

I cannot truly recommend Nutanix Prism for others. It was just the one time for us, and in the future we will use another solution because it seems that whatever hyper-converged system we might use, like VMware's vSAN or Nutanix, will still have a lot of issues with either the application or database.

Thus, for us, we may return to a more standard solution such as hardware-based storage with our own servers, rather than software-defined solutions. We have spent a lot of money on the Nutanix solution that could have been better spent elsewhere, such as on high-end storage with plenty of IOPS and bandwidth.

I would rate Nutanix Prism a five out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Nutanix Prism Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Nutanix Prism Report and get advice and tips from experienced pros sharing their opinions.