Nutanix Prism Reviews

We have an on-prem hybrid solution and we have been using it for our data storage. We have things running in the cloud and we have a portion that is running on-prem and that is where we're running Nutanix.

We use it for mixed workloads including web servers, front-end servers,  and container-based servers. Those are the on-prem workloads that are running on Nutanix. And the workload on the cloud is our cloud environment.

On the infrastructure side, we had multiple team members that were managing the environment before we started using this solution. We had separate people for storage, hardware, et cetera. Once we got Nutanix, we just needed a few people to focus on different things. Now, each team member can view the single dashboard and see the storage, network, and cluster health. That's where we look for anything that we want to do on a server. As a result, the team size has been decreased.

Because it's a single hardware setup, you can manage storage, network and zones—everything—from the same dashboard, and that has improved our IT management efficiency. We don't have to go to multiple places or request help from, and wait for, a different team. Previously, when we had a deployment, we had to wait for things like storage allocation, and the network piece to get the IPs. There were many different pieces. Now, one person can do all these tasks. It enables end-to-end management and operation of our virtualized platform.

We have also had to submit far fewer incident tickets, compared to what we had before when different team members had to focus on many vendors' products. The storage was different from the network piece which was different from the server. There were a lot of licensing issues that we had to take care of as well. Now, it's just one vendor, Nutanix, that we have to follow up with for the whole environment.

In addition, we have not seen any performance issues or issues related to the clusters. As of now, the application owners and developers are happy.

There is also a significant improvement in automation, which was something we were not able to do in our earlier hardware. Nutanix has different automation scripts available that we have been able to and they have saved a lot of time.

There's a single pane of glass that we use for 

• alerts 
• patching 
• what's going on in the storage
• cluster issues. 

You can go directly to the Prism dashboard and it gives you all the information. It's easy to use. I have worked on other platforms but the single pane of glass that Prism has is very helpful for seeing what's going on in your environment: usage, storage, capacity, and behavior.

It gives you the ability to do a deep dive if you have to do any troubleshooting. It provides central management.

If you have network segmentation enabled for the environment, you can go into the network and view what's going on. When you log in to Prism and see alerts popping up, if some of the alerts are related to the network, you can go to the network piece and see what the issue is.

And in terms of security posture, we have encryption enabled and we have been using Nutanix Flow for managing our environment and seeing the traffic.

There are a few areas related to visibility on the dashboard that can be improved. It's good, but the visibility can be improved in terms of single locations. It's not a show-stopper, but because Prism is one of the most popular products from Nutanix, it is an area that can be improved.

We have been using Nutanix Prism for more than two years.

The stability is very good. 

The only issue there is that they send frequent updates that we have to do every month. But because of the patching, the Prism dashboard is stable.

It's very easy to scale because it's based on the environment. If you have a small environment, you can have one Prism Central. It's based on your workload. That determines how many Prism Central nodes you want to run on.

We have contacted their technical support team multiple times. Every time we reached them they were able to share information. Sometimes they would point us to KB articles and, if that was not able to help us resolve it, we uploaded the logs and then they were able to make suggestions.

We were using VMware and Dell-supported hardware that went end-of-support.  We replaced Dell equipment with Nutanix. We did not have a hybrid cloud at first and we moved the different pieces of hardware to a hybrid cloud environment in Nutanix.

Prism is the dashboard that gives you that single pane of glass to view your Nutanix cluster. We had a Dell storage dashboard, but it was not even near to what we can see in Prism. We used VMware to see the hypervisor environment and for any kind of hardware-related issues, we had to go to the Dell dashboard. Similarly, the network people had to go to the network switches and the clusters that had been connected. But Prism comes with Nutanix and you can have a single dashboard to see everything within your stack: storage, compute, and network.

We worked with the Nutanix team for the deployment to understand the initial requirements for setting up the cluster and rack sizing, and we had to work with the data center team. We needed an initial understanding of how many servers, cluster sizing, et cetera, all based on our environment. We started with a small environment, based on a recommendation in the KB articles, and followed the steps there.

For us, it was easy. We took around three months to deploy the cluster and then we had to start migrating the workloads from the old platform to the new platform.

It took our staff a few weeks to learn how to use Prism. We had to adapt to the new dashboard, where you can see everything. There are help options available for whatever you are trying to achieve. You can look at the Prism book and there are plenty of KB articles available on the Nutanix side that show you how you can do what you want to do in Prism Central. There is also an option to use the command line, but people who have a good understanding of the Prism Central GUI can do it from there.

There is no specific maintenance needed.

We had a large team before, with different team members focusing on different things. Now, we have a small team that can focus on everything in the Nutanix platform. Previously, a few of our staff were focusing on hardware and compute, others were focusing on the virtualized environment, and a few were focusing on network. The network guy did not work on the storage, the storage guy did not work on the virtualized platform. But since we got the Nutanix platform, one guy knows everything. That's obviously our return on investment. You don't need too many people for managing the environment.

The pricing is one factor that could be better. The cluster licensing and how it works is another.

We evaluated the Cisco UCS platform and the Dell platform. But we finally ended up with Nutanix because, when we tried doing everything, it was easy to manage and everything was flexible in the Nutanix platform.

My advice is to first look at the workload you're trying to move. Use the workload-sizing sheets that are available on the internet. There are plenty of test drives available. We did a couple of test drives, running the Nutanix cluster to understand how it works.

We have some use cases around running IoT devices that we have been testing with our developers. We looked at where they fit better by running them both in the on-prem and the cloud portions. That way, we determine which environment will be better when running new workloads.

Overall, it gives you a user-friendly single-pane UI, a centralized console, with a lot of valuable features for managing the environment.

We use Nutanix to run our entire network. We have 15 virtual Microsoft servers and a number of workstations running on it, as well as our internal cloud based on Nutanix. We use it for everything. We're running it in a data center.

We use it for testing and for workloads, and it has made my life so much easier. It's smooth. It works. It's fantastic. It is so efficient and easy to work with. I have nothing but good things to say about it. It's just great. I love it.

Upgrades are a breeze and our uptime is five-nines-plus, which is fantastic. It has reduced management overhead tremendously.

It also makes it easy to solve problems.

The most valuable features are

• snapshotting
• basic usage.

The ability to do snapshots is fantastic. It does a great job. Not only do snapshots work great, but you can take a snapshot on the fly. The snapshot takes a second to complete. You can then make a change and test it out to see if it works. If you have any problem, just roll it right back.

Overall, Prism is just phenomenal. It is so easy to use.

The single pane of glass experience is great. I love it. I can see what's going on and I can tell if there's a problem and I can pick it up from there.

It also does a great job of optimizing performance with machine learning and AI. It's fantastic.

The network visibility is okay. It's good. It's a little bit tough to drill down to get to everything that I want, but it's all there.

The one caveat that I would have on that is that it doesn't allow you to connect to outside storage, other than cloud-based. That is something I would prefer for disaster recovery, to be able to send things out that way. Even at an ISCSi level, even though you may not be able to run servers off it, connecting to outside storage is my biggest caveat.

But other than that, it's great.

We have been using Nutanix Prism for four years.

I have found Prism to be extremely stable.

The scalability is good. You can always add more nodes or more clusters, so it should be pretty simple. However, it may be costly. 

Currently, we don't have any plans to increase our usage. We oversized it to begin with.

Their tech support is very good, once you get someone. Sometimes it takes a little bit longer than I would like to get someone to call back, but once they're on it, it's guaranteed to be fixed.

Positive

I ran VMware for seven years, on an EqualLogic array and a Compellent array. One of the reasons we switched was the cost scenario. When it was time to upgrade, I crunched all the numbers and Nutanix came out in between "competitive" and "better." It looked like a better product with better numbers, and it was a question of trying it. We always had the ability to run Nutanix on the AHV. That was something that we had thought about and we decided to test out AHV to see how well it ran. There were a lot of promises and it was a leap of faith in the beginning, but I can say that it was a fantastic move.

The initial setup is extremely complex. I am Nutanix Certified, so I had the ability, but there were still things that we weren't trained in. They mandate—not recommend, but mandate—having an approved installer do it, and it was a very painful process. The installer that we took from CDW was not good, in the extreme. I had to go back to Nutanix directly and get all the problems fixed.

I am also VMware Certified and it really is not a big deal to get it to do what you want. To make those changes in Nutanix is extremely complex when it comes to getting it to talk properly to the switches and getting all the extra networking features going.

In terms of learning how to use Prism, within an hour, you should be fully functional after the installation is done, even if you were not trained.

Maintenance is just the upgrades.

We bought it through CDW, and we used them for the installation. I would never use them for the installation again.

We have definitely seen ROI on every penny.

The pricing is comparable to other software initiatives. I don't know if it's that much less. We bought it with the certified Nutanix hardware, which they don't build. It's an outsourced box that they sell you. Price-wise, AHV is free if you have Nutanix.

We compared Nutanix with VMware. VMware seems to have more capabilities. When you get down to the nitty-gritty, there are more things you can do and change. You can definitely connect to outside storage, because it's meant to run on outside storage. You might have more control and more things that you can customize. In the beginning, that was something that we were concerned about. But in the end, we found that it really didn't make a difference. 

With VMware, when it comes time to run upgrades, aside from the fact that you have to manually move the servers off and move everything around, you then have to upgrade the VMware software and the hypervisor, and then you have to go down to the low-level hardware itself. In Nutanix, it's all a one-shot deal. With Nutanix, when you have to run an upgrade, which happens all the time, it just takes care of everything for you. It's a one-click process. I can't say it's always successful, but 95 percent of the time we are successful.

It's going to make your life a lot easier. The installation is very painful but, once it's complete, your life will be so much easier. It's worth the effort, but you have to be ready for the difficulty of the installation

We have a four-cluster environment, two of them are on VMware and two of them are on AHV. My job is to look at the clusters and any related alerts. We have to commission and decommission virtual machines. If there are any upgrades of the BIOS or AOS, that's also part of my job.

Most of our Nutanix stuff is on-premises. We do have Azure, as well, but we have not fully migrated to the cloud yet.

We have database servers on Nutanix as well as application and domain servers.

Nutanix Prism has definitely helped improve the efficiency of our IT management. Before, we had HPE standalone servers with ESXi hosts and it was really cumbersome to manage all the hardware resources, as well as the VMs on it. Since it was a stand-alone host for everything, we had issues with getting alerts. It was not easy to get all the alerts in one spot and monitor them. We had to go to each server and monitor it regularly. Being a data center administrator, it's my job to look at the data center and make sure it is up and running 24/7. That was difficult before Nutanix Prism. Now, we can manage everything from one spot.

We also get reports for future planning, telling us how many resources we have left and how much time we have left before they are full. That means we can plan, accordingly, to add some new Nutanix nodes.

We also get hardware information in one place now, so when we come to a refresh, we get that information right there. That helps us a lot and saves us time.

And because it has its own internal network encryptions, the efficiency of our organization's data protection team has improved. It is protected against ransomware, as well. Even if, somehow, someone gets access, it will not help because it has its own encryption and it's not easy to break. The high level of data security increases our confidence and reliability.

Overall, it has improved our efficiency by more than 50 percent because we are now spending less time on everything than before when we had HPE. And our management overhead costs have been reduced by 50 to 70 percent. Whenever we had maintenance for our HPE stuff, we had to bring it down. There was no ability to migrate the load somewhere else. But with Nutanix, whenever we have maintenance or an upgrade, it migrates things on its own. That means zero downtime for us, and that helps a lot.

The recent life cycle management feature is really helpful to us. Before that, we had to do everything manually, but now it's like a one-stop shop. We can upgrade firmware and all of the software from there. Also, managing storage information and other hardware-related resources is easy using Prism.

In addition, the user experience in the single pane of glass is excellent. It is very easy to manage all the workloads, whether in production, dev, or test. We can check all the alerts. If there is any upgrade or if something goes wrong with a VM, we find out in advance because we have set up alerts. We are running a script so we get alerts, in advance, about multiple things before there is a crash or a disaster situation.

The dashboard has all the information about resources available, as well as any related alerts. You can just click on a hyperlink and it will take you to that location where you can get more information. It's really very helpful.

For compute and networking, it's very safe and secure. It has its own internal network and that keeps our data safe and encrypted, which is really good. The network visibility and microsegmentation are also very helpful. If there is any network-related issue or a bottleneck, whether on our end or at the ISP, we can monitor everything from there. We can see IOPS information and, if something is going on with a specific VM, we can see why the network is high, figure out the issue, and sort it out easily using Prism.

Another helpful aspect is the replication factor, whether it's RF2 or RF3. If there are hardware issues, it automatically migrates the metadata to somewhere else, and we have availability. There is zero downtime.

With the AHV, we can plug something in to add more CPUs or more memory without taking those particular services or that particular VM down, which is great. There are also workload migrations based on resources and utilization. In addition, we can create a template for any VM and use that to very quickly make a clone, more quickly than with VMware. And from a data backup point of view, we have snapshot backup and replications that are faster than VMware.

When we get a request from a user for a file-level recovery, there are self-recovery options, but they only work if the replication is available to that cluster locally. Our company policy is to have 30 days of backup at DR sites and just the last backup at our production site. Whenever we have a request, we just have one copy at the production site. In VMware, we could restore a VM and attach the hard drive to any other server and copy the file easily. But that kind of facility is not available in AHV. 

Either we have to migrate that snapshot to VMware or we have to find the hard drive ID and then turn it into a disk image and then we have to attach that disk to a VM to copy that particular file. That's really time-consuming for us, compared to VMware. If they could improve that scenario, that would be great. Or even if we are not able to attach that hard drive, if they could make the snapshots we have at DR sites available so that we could also see them on the production site, that would be great. That would save time and make our life easier.

We have been using Nutanix Prism since 2017. When I joined, I didn't know anything about Nutanix, but thanks to Nutanix University I learned everything and received the NCP (Nutanix Certified Professional) certificate.

The stability of Nutanix is really very good. Unlike our HPE standalone servers, where we had to shut down all the VMs to do maintenance, Nutanix is the opposite. Now, we don't have any downtime for maintenance.

It is scalable.

The technical support provided by Nutanix for Prism is excellent, compared to HPE. Nutanix has very knowledgeable staff and whenever we need support we get it.

Positive

Before Nutanix, we had an HPE standalone host to manage everything. But that was very cumbersome: which storage area and compute area? Also, individual hardware is difficult to maintain and costs a little more than Nutanix. We were experiencing an issue with HPE's service, so we decided to move to Nutanix.

We are planning to get rid of VMware, but it's taking some time.

I wasn't with this organization for the initial deployment. When I joined, we just had two VMware clusters with 45 nodes in one cluster. We split them into two and created a second cluster on AHV. We have two clusters at our production site and two clusters at our DR sites. One is AHV and one is VMware.

We are located in Canada. Our DR clusters are also located within Canada but at a different site. Both clusters of our production site are in the same data center and have a full load. We have very few standalone HPE and Dell servers that are required by specific groups within our organization. Otherwise, we have gotten rid of all the HPE and Dell servers.

Maintenance of Nutanix consists of upgrading to whatever latest version is available and, if it is stable, we get up to date. Right now we are about to upgrade the AOS and VMware again. The maintenance is around keeping things up to date.

Our return on investment is quite a high percentage. Before, with HPE, we had lots of problems, including with support. Compared to HPE, the return on investment is on the higher side.

The good thing about Nutanix Prism is that we don't have to pay for a hypervisor, but their licensing cost is a little bit on the high side. We tried to implement files and other things in our environment, but the cost of the licensing was a little bit high for us so we did not implement those things. 

Still, we are using Nutanix as a file server, but we have built a VM on it and use it as a file server for use across the Nutanix cluster.

It is very efficient for managing compared to any standalone server, whether it's HPE, Dell, or whatever you are using in your environment. You can easily manage things with Nutanix. It's a one-stop shop. You can use Prism Central to manage all your clusters and there is lifecycle management to deploy your software. I would highly recommend it.

I use it for day-to-day management of all of our clusters. I log in every day to verify that there are no alerts or critical issues going on. I use it to log in to our VMs, create new VMs, and delete or decommission old VMs. I also use it for updating our clusters and running lifecycle management checks for inventory.

The clusters are being run at our headquarters within a server room. And our three other clusters at remote offices are in a makeshift server closet. They are mainly used for end-user computing because the three remote offices have a virtual Nasuni filer. End-users at those offices are going to the filer for their home drive, department drive, and our file share. It's mainly end-user servers that run on those remote office clusters. All of our SQL databases reside on our cluster in HQ.

Compared to our VMware environment, it is so much easier to use Nutanix through Prism Central and Prism Element. Everything is so straightforward, especially when I have to update the AOS and AHV versions of our clusters. It literally is a one-click option. You select what you want to upgrade, hit "Upgrade," and it does a pre-check, and then it goes through the process of upgrading one node at a time. It migrates VMs on the specific node being upgraded to a different node, and brings them back after the upgrade is complete. It's just a way easier and simple environment.

It has also helped in the fact that our environment doesn't have any downtime when it shouldn't. Downtime is not an issue. Servers are up.

The overall efficiency of our environments is great.

Prism Central offers a single pane of glass user experience to manage all four of our nodes. If I want to log in to one specific cluster, I always use Element, but I use Prism Central quite a bit as well, and that's mainly for the management of our remote offices.

The Prism user interface for compute, storage, and networking is also very easy. There's a simplicity to it that makes it easy to understand. When building a VM, although there's no step-by-step guide on how to set up the VM, it's all in one small window. As long as you go step by step, it's very easy.

The three clusters we have at our remote offices are just one-node clusters. If there were an easier way to upgrade items such as the BIOS, SATA drives, the BMC, et cetera, on those, that would be helpful.

We have been using Prism since 2017. That's when we implemented our first Nutanix cluster.  We now have 4 Nutanix clusters

It's very stable. We've never had issues of things failing. In the past five years we may have had a couple of drives fail here and there, but they are always replaced. They'll ship one out within four hours. There really never are any stability issues.

The scalability is great. With the environment we have right now, especially for our headquarters, we still have a lot of room to add more servers with fairly significant capacities of memory and cores.

When I do run into issues, and I'm not entirely sure how to fix them, I always involve Nutanix support through their support portal. I never have issues with their support. They are very good at what they do.

Positive

Overall, Prism Element is extremely easy to use and understand. Before we had Nutanix, we were using a VMware environment, and upgrading our nodes within VMware was rather difficult. It was just not as straightforward as when we upgrade our nodes and clusters within Nutanix. It literally is a one-click process to upgrade all nodes. 

We were impressed with Nutanix, overall. Some of the other main drivers for our switch to it were the simplicity of setting up our Nutanix clusters, ease of management, and that their support is very respected. There is an overall ease of use, compared to VMware. I'm sold on their product.

The onboarding of Nutanix and Prism Element and Central was very easy and straightforward. For the original cluster that we built at our headquarters, someone from Nutanix came in and helped set it up. And for two of the three nodes that we set up at remote offices, we had a consulting company come in to help set them up. I set up the last node myself using Foundation.

It was mainly me involved in the setup, along with our network engineer, to ensure that everything was set up and configured on the ports. It may have taken us a couple of hours. It was very fast and straightforward.

Maintenance on our side is required when we have to upgrade the AOS, the version of the AHV, the BIOS and the BMC. But, for the most part, at least on our six-node cluster, it's a matter of selecting the option and hitting "Upgrade." It really does it all by itself. I'm usually there just to monitor it.

The licensing is fairly high in price. If someone can get over the fact that the licensing is fairly expensive, I would say Nutanix is the way to go. It is expensive, but to me, it's worth it.

At the time we evaluated solutions, we were not a very large company, so we looked at Scale Computing and we may have looked at HPE's option. Neither one of them could handle the option of adding GPU cards to our nodes, and Nutanix could. That was a driver for our choice of Nutanix, but the main reason was the overall ease of use of the product.

Prism Central will show when there are inefficiencies between VMs. We don't own the license to allow Prism Central to show those inefficiencies. But overall, we really have never had any issues where our VMs were underutilized or had production inefficiencies with them. Our environments have been working regardless, even though we don't have the proper Prism Central license to give us that detail.

We are also backing up our virtual Nutanix environment on a daily basis. So I'm not too concerned about data protection, as a whole, because if we do have issues, there is an easy way to get things restored. But I will say that, when it comes to updating a server, I always take a snapshot of it beforehand, so if I do run into issues, I can just restore it from that snapshot.

Going into 2023, one of our main goals is security, as a whole. I'm sure there will be things across our infrastructure that we will look at on the security side. We don't use any extra Nutanix security mechanisms right now, but that possibility is in place for next year.

Overall, I'm very impressed with Nutanix. I would highly recommend to anyone who is looking for a hyper-converged infrastructure to look at Nutanix. That's mainly because of the simplicity and overall ease of use of the product, and their support.

We use Nutanix Prism to manage our on-prem virtualized data center environment.

Nutanix Prism assists in monitoring our customers' workloads, enabling them to predict when they will require scaling out.

The solution offers a single pane of glass that enables individuals without technical expertise to access the dashboard and understand its value.

Nutanix Prism's user interface for computing, storage, and networking is extremely user-friendly. We can effortlessly utilize the same graphical user interface to monitor and create virtual machines as well as create data storage.

We use Nutanix Prism's automation for upgrades.

Nutanix Prism offers our customers visibility into their data environment, helping to reduce the need for resources in troubleshooting and management.

Nutanix Prism has helped our IT management by monitoring the cluster and automating the installation of software updates.

The solution assists our data protection teams by offering the capability to perform data selection and recovery.

Resource monitoring is the most valuable feature.

I would like Nutanix Prism to have improved integration with third-party products.

The stability has room for improvement.

I have been using Nutanix Prism for three years.

I give Nutanix Prism's stability a seven out of ten.

I give Nutanix Prism's scalability an eight out of ten.

The technical support is great.

Positive

We are currently using VMware and Nutanix Prism.

We implement the solution for our customers.

Nutanix Prism's cost is reasonable.

I give Nutanix Prism an eight out of ten.

Some of our customers have multiple sites, while others have just one, so we deploy the solution across various locations. Two to three people are required for the maintenance of the solution.

Nutanix Prism is an intriguing option for certain clients due to its reasonable pricing. However, it does have stability issues with the software, making it suitable for usage in development or UAT environments. I do not recommend using Nutanix Prism for production purposes.

We're a higher education institution with two campuses and we have about 5,000 students that we have to support. We use Nutanix for hyper-converged infrastructure.

We're somewhat hybrid with about 80 percent of our workloads on-premises and about 20 percent on the cloud in Azure. We are running VMware on our Nutanix hardware. We have ERP systems on it and our virtual wireless controllers that run our wireless infrastructure, in addition to our Cisco virtual appliance.

What Nutanix helped us with is that, instead of managing different vendors with different components and hardware, it is a unified, single location for all our management. I don't have to schedule something with various vendors who would probably say, "Well, we don't support this, so you have to contact that vendor." With Nutanix, it is a simple process. We do the one-click upgrade and we're set.

In production, we no longer have to worry about boot-up times and whether there are any obstacles when trying to upgrade the systems. In the past, if we installed a driver, the chances were that there would be some kind of hiccup with the upgrade process or with the boot-up process, and that would hinder our business.

We're a pretty small shop and we wear multiple hats. The system has helped by cutting the cost of hiring a full-time employee to specifically manage the system. With Nutanix, we're able to manage it all in the same spot.

It is a day and night difference, that's how much improvement there has been. We no longer get late-night calls, alerts at 4:00 AM, as we had with our old system. Nowadays, it's very stable and we rarely have any issues. It helps our organization to feel at ease and not worry about what's going to happen at night.

And although our help desk ticketing system is not actually on Nutanix, back then, we had our system create tickets with the help desk. Now, we don't really have the need for it. That has also helped with cost savings.

We're also happy that the Nutanix system is encrypted. Everything that we do on it is encrypted, and that helps us when we need to renew our cyber insurance policy. It gives us more assurance. Our security posture is going up.

There's another benefit because we use Microsoft SQL, and the database performance is horrific. It's slow. But ever since we moved to Nutanix, our queries have been much faster and much more responsive. The overall end-user feedback is that it's fantastic. They're very happy with the system.

• Prism Central is easy to use.
• The one-click upgrade is fantastic.
• There is a single pane of glass for management.

The single pane of glass gives us good analytics across all the nodes in our cluster. The user interface, within Prism Element, for compute, storage, and networking is fairly easy to use.

We use Prism Central to do our runway analysis because it manages both of our clusters. We have two clusters, one on each campus. And it's a simple matter of defining the report and criteria, and it will tell you exactly how it's running and what to expect in the next X months.

The network visibility and microsegmentation of Nutanix Prism are very intuitive. It has its own internal backplane so that there's full redundancy and availability within the system.

It also does a good job when it comes to optimizing performance with machine learning and AI. It's able to identify the VMs that are constrained and not constrained, and which ones are "bully" or not. It gives you a recommendation based on your usage. It learns your user environment.

I would like to see the integration of native, one-click "open support ticket" functionality for errors generated by the system within Prism. Currently, we have to manually open a support ticket in a separate web browser and manually input the error information. This would help expedite the process and help with operations, especially when you have limited staff and wear multiple hats.

I would also like to see what kind of integration can happen between Nutanix and Rubrik for DR and backup solutions, to get the best of both worlds.

I've been using Nutanix since 2017, so roughly five years.

It's very stable. We haven't experienced any downtime.

Their technical support is great, very knowledgeable and friendly.

Positive

We had a really aging infrastructure with legacy hardware that we had to replace. We were on the Dell R510 chassis. We were having failures of hard drives every other week, and performance was not great at all. We did a rip-and-replace with Nutanix HCI.

Nutanix was more cost-efficient with better performance. And, instead of having a rack full of servers, we only have about 6Us.

The initial setup was very straightforward. We had Nutanix professional services come out and show us the process. We were up and running in under an hour, roughly. Our experience with them was very positive. They educated and presented all the information that was required. On our side, it was just me and a colleague involved with the Nutanix employee who came out.

The system doesn't really require any maintenance, aside from updating the operating system on the cluster.

Our energy costs have already helped us with some of the costs. In our old infrastructure, we had so many servers running and they utilized so much energy.  It created a lot of carbon footprint. Now, we don't really have that because it's all in one box, one cluster, across multiple nodes.

We evaluated VxRail from Dell. The main differences were that the user interface was much friendlier in Nutanix and the learning curve was also much better. Also, the way that Nutanix presented it was more confident, compared to Dell. The way Dell was presented was more technical, but it didn't give us much assurance. It seems that you need to have a specialized employee for it.

Schedule a demo and ask for references from other customers that have an environment that is similar to your environment.

We use it for our production environment where we have a lot of applications running on this cluster. We also use it for our testing environment. In the future, we may have machine learning and artificial intelligence on it.

We chose Nutanix for its scalability, flexibility, and performance. In performance, we really see a difference when we compare our whole infrastructure and the Nutanix cluster. It's very different.

It has helped us with real flexibility today and for the years to come. We have used it for three years and we have a lot of performance flexibility, and ease of management. This cluster has reduced the time it takes to manage this project for this infrastructure. In the past, we spent many more hours managing, but today it's efficient. Our management overhead costs have been reduced by about 20 to 30 percent.

We have also seen improvement in the number of help desk calls, a reduction of about 20 percent, but only in terms of performance issues. We have fewer calls from users telling us they are seeing poor performance. With the Nutanix cluster, we don't have those calls anymore.

And our data protection team's efficiency has been improved by about 50 percent. Our security has really been improved by the features of Nutanix, such as Nutanix Flow and snapshot backups.

There are so many valuable features but Nutanix Flow for microsegmentation of the network, and the Life Cycle Manager for dating hardware and software are among the most important for us.

And the user interface for Nutanix for compute, storage, and networking, while it's very new for us, is not very difficult. It's very intuitive. Compared to what we had in the past, it's very new.

The interface is good, but it needs improvements. There are a lot of functions that are only available in the CLI.

In addition, some of the hardware components could be improved. We already had some trouble with disks.

We have been using Nutanix Prism for three years.

It's a 10 out of 10 in stability.

It's very scalable.

We have about 500 users of the solution.

Their technical support is very good.

Positive

Three years ago we wanted to renew our infrastructure and our choice quickly came down to Nutanix. This solution perfectly met our expectations. Before, we had a traditional infrastructure, consisting of different virtualization hosts and a dedicated storage area network. All that infrastructure was difficult to maintain and manage because we had a multitude of different technologies and manufacturers. That is why we chose Nutanix.

We have Nutanix on the same site, but in two different locations. The initial deployment is very easy. It took us about two weeks. It involved me, other people on my team, and the service provider.

Learning to use Nutanix Prism took very little time, only a few days.

Except for upgrades, there is no maintenance.

The ROI we have seen is indirect, in terms of time saved. Overall, it has saved us 40 to 50 percent in time.

It's expensive in comparison to the rest of our infrastructure. But the quality is there.

I absolutely recommend this solution. It has some faults but, overall, it's very good.

We use it for managing the cluster and all the hardware that goes with it, as well as for updates, management, and the whole lifecycle of the hardware. That's all done through Prism Element.

We run it in data centers and we use it for big data, ERP, SQL Databases, Exchange Servers, and file servers. Pretty much everything that can be virtualized is running on Nutanix.

Prism has made it much easier to build and maintain our test, dev, and production environments, all of which run on Nutanix. And there have definitely been a lot of time savings when it comes to updating and managing the hardware itself.

It's also allowed us to standardize. We are pushing a lot of the traditional three-tier infrastructure to Nutanix, mainly because it provides single pane of glass management for all hardware. You don't have to deal with different vendors to upgrade or maintain versions of firmware. You just log in to Prism Element, upgrade everything, and it takes care of the whole upgrade process for you. You don't have to speak to different vendors to find out what's compatible with what. It has made everyone's lives, and mainly mine, easier, particularly when it comes to managing hardware life cycles.

It has helped with our IT management efficiency because we do it all from Prism. You don't have to log in to different consoles to perform upgrades. We've gone through a few terrible products before, so in terms of time, it has probably increased efficiency threefold. There's no research that you have to do. It just works.

In addition, we use Nutanix as a dedicated platform for hosting our security infrastructure. They call it free. You pay for it, but there are free hypervisors. That's one less layer of complexity for managing the security infrastructure.

What I like the most are the self-healing and the ability to see everything at a glance, from metrics to the resiliency status of the hardware. As soon as you log in, that's what you see.

With Prism Element, you can do just about everything from a single console. The user experience of the console in Prism depends on what we are doing, but overall, if we bundle together everything that we could possibly do in it, I would give it eight and a half out of 10.

And as you are building out things like protection domains, it lets you see what's connected to what. It lets you visualize where particular applications or particular VMs sit: in which groups, on which cluster and, ultimately, where they would end up if you were to activate a protection domain or migrate workloads across. And in terms of hardware, there's a diagram view that lets you see which disks and which hosts sit on which boxes, what belongs to which models, and the associated serial numbers as well. It does a pretty good job of helping you visualize.

We're running VMware's ESX hypervisor and a lot of networking isn't done in Prism, it's done at the vCenter level. But for the few proofs of concept that I've done, Prism hasn't been a good experience because there's a lot of command-line work that needs to be done to configure the network. The experience with networking hasn't been great. I'm not a big fan of running things on the command line, just because I know for a fact that it can be done easily in something like VMware. They've done a great job of that. I hope that, one day, Nutanix can replicate that experience.

I have been using Nutanix Prism for about seven years.

It's very stable.

The scalability is one of the best features.

Their support is pretty much the benchmark I use when I deal with other vendors. Nutanix support is one of the few vendors that gives you direct access to what they call level-three support. You're not working with a person doing triage who then escalates to someone else who can help. The first person you talk to is the person who will be able to log in and help you dive into the issue.

They're the best I've seen.

Positive

We were a big Dell shop, and we used HPE and IBMs back then. There was a whole mix of hardware to build up a solution. At the time, Nutanix was very compelling. Our existing hardware, the server switches and the SAN storage arrays, had come to end-of-life.

The Nutanix pricing, at the time, was very competitive. It was almost on par with buying brand-new servers and brand-new storage arrays. And at the same time, the cost savings were in the management of the hardware. With Nutanix, you could do everything from the one console that is Prism Element. The cost savings weren't so much when buying the hardware, they were from the reduced cost due to the time saved when managing it.

The initial deployment is pretty straightforward now, but mainly because I know what I'm doing. But initially, it was confusing, and my advice to new customers would be to always engage with Nutanix for first builds. You can't just power it on and expect it to work straight away. But Nutanix has come a long way since the early days when you had to use the command line to build it out.

The time it takes to deploy depends on how prepared you are. You have to get all the networking done prior to kicking off the deployment. It also depends on how big the cluster is. If we're talking about the most basic, three-node deployment, it would probably take two to three hours. You unbox it, rack it, cable it up, and then you need to image the nodes with a laptop. I was the only one involved in the deployment on our side.

The few members of our staff who know how to use it went on a three-day course to learn the administration side of it. I don't know of anyone who just dives straight in, because we don't want them to break anything.

In Australia, we have about three people who log in to it. In the US, there are about five, and in Europe, there are about three. There are two of us involved in the maintenance and some of the responsibilities include logging in, triggering firmware updates, host upgrades, and hypervisor upgrades.

For the first couple of years, we did see return on investment but, over time, those returns diminished because of the price increases.

The licensing aspect is painful. We are told, "This is when you have to renew. This is the serial number and the part number," et cetera. But it's difficult to know where something belongs unless you dive into the portal and search in multiple areas for a particular serial number. The experience over the years hasn't been great with renewing, and knowing what you're renewing.

Also, there seems to be a year-on-year increase of about 5 percent. It doesn't seem like they really reward loyal customers. New customers don't get that penalty, but as you're renewing each year, you get a cost increase, which we're not happy about.

The network visibility and microsegmentation of Nutanix Prism is a feature we don't use. It's an additional feature that you have to pay for.

We looked at moving things to Azure. We also looked at SimpliVity. The other option was simply to buy brand-new hardware from Dell, IBM, or HPE again. We went with Nutanix because of the price and features.

Always work closely with a technical account manager and the sales engineer. If you're deploying from new, or even as a proof of concept, there is a lot of terminology and a lot of functions and features that are new for someone coming from traditional, three-tier architecture. Work closely with them, familiarize yourself with it, and get into a course.