Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation
Real User
Top 5Leaderboard
Stable software with efficient API management features
Pros and Cons
  • "MuleSoft Anypoint API Manager has the most valuable data components and can integrate APIs across multiple microservices."
  • "They should provide training and development programs to enable the skills and capabilities of users."

What is our primary use case?

We use the product to integrate and orchestrate data and manage APIs across multiple services.

What is most valuable?

MuleSoft Anypoint API Manager has the most valuable data components and can integrate APIs across multiple microservices.

What needs improvement?

The product’s price could be better. They should provide training and development programs to enable the skills and capabilities of users. It would help them build a robust ecosystem similar to Salesforce.

For how long have I used the solution?

We have been using MuleSoft Anypoint API Manager for six months.

Buyer's Guide
MuleSoft Anypoint API Manager
April 2024
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What do I think about the stability of the solution?

It is a stable software.

What do I think about the scalability of the solution?

The product is scalable. It is suitable for enterprise companies with legacy infrastructure and multiple technologies.

How are customer service and support?

The technical support services are good. However, the quality of support depends on the scale of the team. The junior staff find it difficult to handle the queries. At the same time, it is easy to communicate with senior executives.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

MuleSoft Anypoint API Manager has some advantages over other products. It is a brand and has proximity to Salesforce and AWS cloud.

How was the initial setup?

The initial setup process is complex for entry-level resources. They need to learn the server-side component of integration. A full-stack developer finds the process easier.

What's my experience with pricing, setup cost, and licensing?

The product is highly priced compared to other advanced software. It is affordable only for tier-one customers.

What other advice do I have?

I advise customers to build a strong technical and integration design team. MuleSoft Anypoint API Manager is a strong product and provides services beyond API management. It is ideal for large companies. It could offer packages for small businesses as well.

I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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General Manager at HCL Technologies
Real User
Top 10
Helpful technical support and responsive community, but the performance could be improved
Pros and Cons
  • "Its best feature is that its plugins are somewhat unique in the market. We have budgets, Prime membership, and pre-plugins available in the marketplace that we can use immediately."
  • "Their studio performance is very slow, it requires a lot of memory, and should be improved."

What is our primary use case?

I am offering consulting services to help clients build the API. I am not involved in the deployment or anything behind the API.

We are using the Anypoint component for the integration layer which is not specific to the API management.

What is most valuable?

Its best feature is that its plugins are somewhat unique in the market. We have budgets, prime membership, and pre-plugins available in the marketplace that we can use immediately.

What needs improvement?

I believe there is an issue with MuleSoft, specifically the studio, it is very slow.

The performance could be faster. Their studio performance is very slow, and it requires a lot of memory which should be improved. 

It is not as compatible as other options available.

You would like to improve studio performance in the next release.

For how long have I used the solution?

I have been working with Mulesoft Anypoint API Manager for three years.

What do I think about the stability of the solution?

Mulesoft Anypoint API Manager is very stable.

What do I think about the scalability of the solution?

Mulesoft Anypoint API Manager is a scalable product.

We have 300 users in our company, and we use approximately 10,000,000 hits per day.

We will definitely increase our usage. It should be standard as a requirement model. It's not specific. We have a capability team, and the capability team gives us access to that information. We have a plan, but we cannot provide specific data numbers because of time constraints.

How are customer service and support?

The technical support is very good. One of the best things about MuleSoft is its community. They provide support if you raise an issue in the MuleSoft community they will respond. Anyone who is available will respond and resolve your query as soon as possible.

How was the initial setup?

I was not involved in the installation.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

What other advice do I have?

Definitely, I will recommend Mulesoft Anypoint API Manager over IBM App Connect.

I would rate Mulesoft Anypoint API Manager a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
MuleSoft Anypoint API Manager
April 2024
Learn what your peers think about MuleSoft Anypoint API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
Architect at AX
Real User
Makes life easier and centralizes monitoring
Pros and Cons
  • "If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%."
  • "I would like to see MuleSoft expand the range of APIs you can manage with it beyond HTTP, GIPC, and others."

What is our primary use case?

Our first primary use case for this solution are APIs based in MuleSoft. It's natural to use the MuleSoft API manager for MuleSoft APIs. We also use this solution's API manager to manage non-MuleSoft APIs in environments based on the MuleSoft platform. It functions as a kind of API gateway for us.

What is most valuable?

The feature I found most valuable is the ability to add a central place for managing your policies for APIs. This makes our life easier and enables central monitoring.

What needs improvement?

I would like to see MuleSoft expand the range of APIs you can manage with it beyond HTTP, GIPC, and others.

For how long have I used the solution?

I have been using MuleSoft Anypoint API Manager for about six months.

What do I think about the stability of the solution?

I would rate the stability of this solution a 10, on a scale from one to 10, with one being the least stable, and 10 being the most stable.

What do I think about the scalability of the solution?

My impression is that this product is quite scalable. I would rate its scalability an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

I have not had any contact with their technical support team.

How was the initial setup?

The initial setup was relatively easy. I would rate it a 10, on a scale from one to 10, with one being the hardest and 10 being the easiest. The deployment process was done with an in-house team of three people.

What was our ROI?

We have seen a return on investment but not from the product itself, but rather from the platform. If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. My opinion is that it's a bit expensive but they do offer a lot.

What other advice do I have?

The advice I would give to anybody looking to try this product is: if you have a lab, test out all the MuleSoft features to make sure that they will bring what you need into your environment. I would say that with any product. It's always good to have a list of requirements and make sure that the product does what you want.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Automation Engineer at Shell
Real User
Stable and easy to set up with great connectors
Pros and Cons
  • "Anypoint API Manager's most valuable feature is its connectors."
  • "In the next release, Mulesoft should make it easier for people who don't have the native connectors to build their own rather than using the APA from the power platform or outlet."

What is our primary use case?

This solution was primarily used for data retrieval.

What is most valuable?

Anypoint API Manager's most valuable feature is its connectors.

What needs improvement?

In the next release, Mulesoft should make it easier for people who don't have the native connectors to build their own rather than using the APA from the power platform or outlet.

What do I think about the stability of the solution?

The stability is pretty good, I haven't seen any issues with it.

What do I think about the scalability of the solution?

I didn't see any issues while using the APIs and connectors, which means it's scalable.

How was the initial setup?

The initial setup was pretty straightforward because we purchased support from Mulesoft, so their engineers took care of it. However, using it within the user-integrated cloud was a bit tricky.

What other advice do I have?

I would give Anypoint API Manager a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sreekar Nethagani - PeerSpot reviewer
Co-Founder at Attaika
Real User
Top 5
Offers ease in maintaining, flexible and effective for integrating with various systems
Pros and Cons
  • "The ease of policy maintenance and API functionality are key features for me. They streamline business processes by allowing configurable control over policies, instead of writing codes and making maintenance more straightforward."
  • "I'd suggest more control over MQ restarts and greater transparency in traffic management."

What is our primary use case?

I am an enterprise architect.  I work with Anypoint API Manager and MQ as part of my role in MuleSoft projects.

Typically, the customers use it to capture events from Salesforce in the auto industry, sending these events to their backend systems. They mainly process events from Salesforce.

What is most valuable?

The ease of maintaining Anypoint MQ and applying policies on APIs is particularly valuable.

So, the ease of policy maintenance and API functionality are key features for me. They streamline business processes by allowing configurable control over policies, instead of writing codes and making maintenance more straightforward.

What needs improvement?

Overall, it's quite efficient. However, I'd suggest more control over MQ restarts and greater transparency in traffic management.

For how long have I used the solution?

I have been using this solution for five years. I am working with the MuleSoft 4.0 stack.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It's mostly stable. However, sometimes, visibility is less in terms of monitoring messages. We lack the capability to restart queues on our own, which is why I rated it nine. Otherwise, it's reliable for regular use.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. It's scalable, so if we need more licenses or queues, we can easily get them.

I've worked on at least ten different projects using this. We have multiple customers using this solution. Our customers are small, medium, or enterprise businesses.

How are customer service and support?

Customer service and support are always great. Whenever we face issues, especially with Anypoint MQ's lack of transparency, we reach out to them. They respond quickly, identifying the issue, and we can set up a call or troubleshoot over email if needed.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite straightforward and user-friendly. It's mostly deployed on the cloud.

Deployment is quick since it's a SaaS model. We primarily focus on configuration.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a six out of ten. It's not very expensive, reasonably priced. There are no additional costs. 

What other advice do I have?

I would definitely recommend it. It's a fantastic product. Overall, I would rate it a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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PeerSpot user
Tech Lead Integrations - Engineering at Ailos
Real User
Top 20
Easy to use and set up; has an analytics feature and good integration
Pros and Cons
  • "MuleSoft Anypoint API Manager is a great solution. I like it very much because of its speed of delivery and because it allows API-led integration."
  • "An area for improvement in MuleSoft Anypoint API Manager is the process of applying policies because it's manual. It would be great if MuleSoft could make the process easier, particularly by automating it."

What is our primary use case?

I use MuleSoft Anypoint API Manager to manage and work on APIs for my company.

What is most valuable?

MuleSoft Anypoint API Manager is a great solution. I like it very much because of its speed of delivery and because it allows API-led integration.

I also find MuleSoft Anypoint API Manager beneficial because it gives me a lot of information about who's consuming my APIs. It also has an analytics feature.

As a solution, it's easy to use. I also like that you can manage APIs easily on it.

What needs improvement?

An area for improvement in MuleSoft Anypoint API Manager is the process of applying policies because it's manual. It would be great if MuleSoft could make the process easier, particularly by automating it.

I also want to see more features added to MuleSoft Anypoint API Manager. One example is deploying an API without manual intervention to make processes faster.

For how long have I used the solution?

I've been working with MuleSoft Anypoint API Manager for five years.

What do I think about the stability of the solution?

I found the stability of MuleSoft Anypoint API Manager good, so the solution is a ten out of ten in that area.

What do I think about the scalability of the solution?

Scalability is a problem in MuleSoft Anypoint API Manager mainly because of the cost to scale it. Scaling the solution is very expensive, so it's a real problem because my company needs to create a lot of architecture to solve the scalability issue, mainly because it has many APIs, which means more interfaces and channels. After all, one API is bound to a channel point of entry, and you have to separate each application or two or three applications to improve scalability, which is very difficult for my company.

Scalability-wise, I rate MuleSoft Anypoint API Manager as five out of ten.

How are customer service and support?

MuleSoft Anypoint API Manager provided excellent technical support, so it's a ten for me on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a different solution before MuleSoft Anypoint API Manager but went with MuleSoft Anypoint API Manager for digital transformation.

How was the initial setup?

The initial setup for MuleSoft Anypoint API Manager was easy.

I'm giving it a ten out of ten in terms of setup.

My company has a lot of APIs, so for thirty applications, the total time it took to deploy MuleSoft Anypoint API Manager was two hours.

What about the implementation team?

Our in-house team deployed MuleSoft Anypoint API Manager for the company.

What's my experience with pricing, setup cost, and licensing?

I want MuleSoft Anypoint API Manager to be cheaper because when you scale up, it becomes very costly. Price-wise, I'd give it a seven out of ten.

What other advice do I have?

I work as a tech lead. My company is a MuleSoft Anypoint API Manager customer.

About ten people from different departments take care of the deployment and maintenance of MuleSoft Anypoint API Manager.

I'd tell others planning to implement MuleSoft Anypoint API Manager that scaling the solution can be costly. Hence, it's essential to factor in the costs. I'd also tell others that MuleSoft Anypoint API Manager is easy to use. Still, as a solution, it would benefit more from improved DevOps to make it even easier for users and result in more business for MuleSoft.

I'm rating the solution eight out of ten because it's easier to run and manage than others.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO & Co-Founder at a computer retailer with 11-50 employees
Real User
Top 20
Highly capable API manager
Pros and Cons
  • "Anypoint is very capable in terms of scalability."
  • "Anypoint could be improved by making it more open and configurable for small companies, who tend not to consider the solution as it's expensive and requires a lot of costs upfront."

What is our primary use case?

I mainly use Anypoint for data integration and flow, and securing, transferring, and monitoring data logs.

What is most valuable?

The most valuable feature is the API manager.

What needs improvement?

Anypoint could be improved by making it more open and configurable for small companies, who tend not to consider the solution as it's expensive and requires a lot of costs upfront.

For how long have I used the solution?

I've been using this solution for more than two years.

What do I think about the stability of the solution?

Anypoint's reliability is very good, we've had no issues with it.

What do I think about the scalability of the solution?

Anypoint is very capable in terms of scalability.

How was the initial setup?

The initial setup is pretty straightforward and takes a couple of hours, but it depends very much on the licensing because not all licenses cover all the features MuleSoft has. Sometimes, especially on CloudHub, it can look like everything will be nice and easy, but if you're expecting to have some features and don't see them, you have to go back to MuleSoft and find out what's happening.

What about the implementation team?

We used an in-house team to implement since we are experts on this solution.

What's my experience with pricing, setup cost, and licensing?

Anypoint is the most expensive solution on the market, as far as I know, though it's also the most capable.

What other advice do I have?

I would advise making sure your enterprise is following an API-led connectivity approach and is prepared for digital transformation. Also, make sure that there are no internal conflicts between the product and internal strategic goals and needs so that it will be relevant and synchronized. I would rate Anypoint as ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
David Viana - PeerSpot reviewer
Cloud systems architect at Encamina
Real User
Top 5Leaderboard
An affordable API solution to integrate various applications
Pros and Cons
  • "It provides various advantages in the integration field, including support for Azure services and cloud integrations."
  • "It can offer workflows, orchestration, and webhooks."

What is our primary use case?

We use the solution to integrate various applications and services, whether it's integrating Salesforce or other third-party systems.

How has it helped my organization?

The solution is crucial for businesses, especially those looking to streamline their operations through seamless integration. The platform offers features for API monitoring, security, and lifecycle management.

The MuleSoft Anypoint API Manager simplifies workflow documentation for Azure Logic Apps and Azure Functions. It's a valuable tool for managing APIs, whether you work directly with MuleSoft or within the Azure ecosystem. It simplifies workflow documentation for MuleSoft applications and APIs.

What is most valuable?

The platform offers seamless integration of code and visual components. Anypoint API Manager provides various advantages in the integration field, including support for Azure services and cloud integrations. It facilitates integration across multiple systems, including Salesforce and other CRM.

What needs improvement?

The solution’s scalability and integration could be enhanced. Also, it can offer workflows, orchestration, and webhooks.

For how long have I used the solution?

I have been using MuleSoft Anypoint API Manager for two years.

What do I think about the stability of the solution?

The product is stable and has 15 nodes.

What do I think about the scalability of the solution?

The solution is scalable. 20 people are using this solution.

How are customer service and support?

Customer support is user-friendly.

How was the initial setup?

The initial setup is easy. You deploy it or install it to the project. To set up your project in MuleSoft, you need API ops tools, and Anypoint is one option for this setup.

What's my experience with pricing, setup cost, and licensing?

The product is cheap and similar to Apigee or Azure.

What other advice do I have?

I recommend this solution since it is stable.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2024
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Buyer's Guide
Download our free MuleSoft Anypoint API Manager Report and get advice and tips from experienced pros sharing their opinions.