Sunil Kumar Nair - PeerSpot reviewer
Director Of Information Technology at Al Falah University
Real User
Versatile LMS that offers a comprehensive free version with many integration options
Pros and Cons
  • "Moodle integrates with many third party plugins, which has enabled us to make use of the latest technology. During the Covid 19 period, we used a plugin called BigBlueButton to facilitate online learning which was quick and easy to do."
  • "The solution could be improved if support was an integral part of the whole solution. There are a few challenges in terms of performance due to Moodle being a free-to-use platform but these can be overcome with the use of their support team."

What is our primary use case?

Moodle is a learning management platform and we have integrated it with our ERP system. Whenever students register, all of their information including their courses is pushed onto Moodle. Moodle automatically creates the complete classrooms with allotted doctors in place. We use Moodle to host all of our courses and give students access to their course material that is uploaded by the faculty. Students also use this platform for uploading their assignments and projects. We make use of plugins to ensure that no plagiarism is entertained for work that is submitted. 

How has it helped my organization?

Moodle is an open source platform and keeps improving. It is free to use for all the education institutes and has become an industry standard. 

Many universities make use of this solution as it has all of the features that learning management systems require. It integrates with many third party plugins, which has enabled us to make use of the latest technology. During the Covid 19 period, we used a plugin called BigBlueButton to facilitate online learning which was quick and easy to do. 

What needs improvement?

The solution could be improved if support was an integral part of the whole solution. There are a few challenges in terms of performance due to Moodle being a free-to-use platform but these can be overcome with the use of their support team. 

For how long have I used the solution?

I have used this solution for six years. 

Buyer's Guide
Moodle
April 2024
Learn what your peers think about Moodle. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. We have 1500 users making use of Moodle. 

How are customer service and support?

We have not made much use of the support team as we have a highly qualified team in our organization who are capable of managing the technical issues. When we have raised support tickets, the Moodle team have been fast to resolve our issues. 

How was the initial setup?

The initial setup was straightforward and is not challenging for an IT team. It can be deployed on Windows and on Linux. Moodle also makes it possible for users to access the solution even if servers are down. 

What's my experience with pricing, setup cost, and licensing?

This solution offers a free-to-use version which can be deployed only on-premises and is what we are using. Moodle also offer support based and cloud based subscriptions. Organizations can select the appropriate package based on their needs. 

Moodle offer reasonable pricing for the use of their solution. 

What other advice do I have?

The suitability of Moodle for other organisations depends on their use case. For beginners, the installation is straightforward. It is important to map out and understand how the many integrations with Moodle can be used to get the most out of its use. From a features and functionality point of view, this solution is one of the best.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Web Developer at Focus PPC
Real User
Useful exam question shuffle, highly stable, and useful document hosting
Pros and Cons
  • "The most valuable feature of Moodle is the exam question shuffle. Students in the classroom will all have different question list numbers. For example, one student's question one will be another student's question ten."
  • "Moodle should improve the interface. You can download plugins, such as templates, and use them in Moodle, but they're limited. The interface component in Moodle can improve for students because we always have to train every student on how to use some of each feature. The solution overall could be more user-friendly."

What is our primary use case?

We use Moodle to schedule exams for students. A group of students will come into a classroom, login, and we will schedule exams for them. Students have their resources there, such as PDFs.

How has it helped my organization?

Moodle has really improved our education system. Students don't need to come to campus to get their textbooks. We used to print textbooks and other documents for students, but we stopped printing textbooks. We host all our educational resources on Moodle and students only need to connect and download them to use them.

What is most valuable?

The most valuable feature of Moodle is the exam question shuffle. Students in the classroom will all have different question list numbers. For example, one student's question one will be another student's question ten.

What needs improvement?

Moodle should improve the interface. You can download plugins, such as templates, and use them in Moodle, but they're limited. The interface component in Moodle can improve for students because we always have to train every student on how to use some of each feature. The solution overall could be more user-friendly.

Moodle has a security feature which is good, but it's frustrating for some students. In the mobile operation, your login and password have a limitation, you cannot remain logged in. They always have to log in over and over, they have to always remember their login and password. It's a good security feature but it's an eligibility problem for some students.

For how long have I used the solution?

I have been using Moodle for three to four years.

What do I think about the stability of the solution?

The stability and performance of Moodle have been very good.

If we have a problem, it is from our network, not from the Moodle application.

What do I think about the scalability of the solution?

We have a small school and we have not scaled the solution. However, I know large institutions that are using Moodle, it is scalable.

We have 500 to 800 students using Moodle. We have students who are doing two months and three months courses. Additionally, we have students who are doing one to two-year courses. The number of users can change quite frequently. At one time, we can have more than 600 students using Moodle.

How was the initial setup?

When I was deploying the Moodle server it was easy. However, the current updates of Moodle are limited on how you can deploy them and it is a little complex. The complexity could be because I am used to the older deployment methods. The whole deployment of the solution took me approximately four hours.

What about the implementation team?

I am the Moodle administrator and I do the maintenance of the solution. This includes updates, patches, and fixes.

What other advice do I have?

We are not using all the features of Moodle, as a small school, we are using it efficiently.

My advice to those wanting to implement Moodle is for them to read the documentation.

I rate Moodle a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Moodle
April 2024
Learn what your peers think about Moodle. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.
Francisco Ñato - PeerSpot reviewer
E-Learning Manager at a tech services company with 5,001-10,000 employees
Real User
Open source, easy to integrate with other products, and is ideal for making customized learning solutions
Pros and Cons
  • "Since it's an open-source product, you can integrate it with many other things."
  • "They need to have a better way to illustrate competencies so that, when people go through the programs, they can actually show they are competent in the subject matter."

What is our primary use case?

The solution is used for corporate and education purposes for sure. In corporate, in human resources, it can be used in order to train all the employees in different topics like soft skills or even regulations such as safety compliance and stuff like that. In educational situations, it can be used for classes. 

How has it helped my organization?

We have 80% educational usage of Moodle. It's used a lot in university institutions and colleges. The other 20% is for corporate. 

For corporate, one of the benefits is they can deploy all their courses around the world. They can do synchronous training. They can upload a lot of materials and they can track who saw the content, who did not, how many attended sessions, et cetera. The customer can do the test and have reports about various aspects of the program.

What is most valuable?

They integrate with Zoom and maybe with Teams. In Moodle, they make forums and assessments such as the evaluation of tests. 

Since it's an open-source product, you can integrate it with many other things. There are no limits. If you know the product, you can use many features, and make some solutions. We like Moodle due to the fact that all the features, actually, are really common in different LMS. You can make a lot of deploy developments over Moodle.

What needs improvement?

They need to offer insights, such as, for example, identifying which question was the most difficult. Maybe they are not training well or maybe there is a hard topic and they have to make more training about it. If they had more insights into who had trouble where it would give them more insights into how to further develop topics and pieces of training.

They need to have a better way to illustrate competencies so that, when people go through the programs, they can actually show they are competent in the subject matter. Other platforms like Canvas or Blackboard do a better job in this regard. 

The reporting could be a bit better, a bit more in-depth.

For how long have I used the solution?

We've been using the solution for 12 years. It's been well over a decade at this point. 

What do I think about the stability of the solution?

The stability is good. It's pretty reliable in general. 

What do I think about the scalability of the solution?

The solution does offer scalability, however, it is something you need to work at. It's not something you just download. You have to work at it and implement it correctly.

We have a number of different customers that use the solution. We have a customer base and implement Moodle for them and manage it, administer it for them.

We have 50 plus customers. Then, each customer has thousands of users. For example, the smallest one will have 1,000 users and the biggest one will have 15,000. The largest client has users that I believe are around 60,000.

How are customer service and support?

We don't need technical support from Moodle as we have our own team. 

How was the initial setup?

While I know how to do implementations, I do not actually handle them directly.

What's my experience with pricing, setup cost, and licensing?

We take it as an open-source product. We downloaded it from the Moodle dashboard and then we sell it.

What other advice do I have?

We are not in partnership with Moodle. 

New customers have to understand that even though it is open-source, they will have to spend money. They'll need to rebrand it, however, they need to work with people who understand the product. If you just install it as it is, the user experience will be a disaster if you don't understand what to do. It's not refined. It's not user-friendly for new users. If you have a really good team helping you, you can design some really good classes and programs. 

Overall, I'd rate the product at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SantoshKumar5 - PeerSpot reviewer
Relationship Manager at a educational organization with 51-200 employees
Real User
Top 10
Very cost-effective and intuitive
Pros and Cons
  • "Cost-effective and intuitive."
  • "The solution architecture could be improved."

What is our primary use case?

Moodle is an end-to-end solution that provides offline support. We mostly use it because it gives permission for content creation and self-enrollment into courses and access to content. In the educational environment, teachers can provide assessments and grading. We are customers of Moodle and I'm a tech lead. We provide the LMS solution to many organizations; educational, medical, etc. I'm a consultant and customize the solution for our customers. 

How has it helped my organization?

This is open-source software, so it's very accessible to anyone even if you don't have a lot of knowledge. You can create codes, assign features, assign the student and give access to all the systems. 

What is most valuable?

This is a very cost-effective solution that is intuitive. It doesn't require much training and is easily accessible. 

What needs improvement?

As a developer, I think the UI could be improved. I also think Moodle lacks sufficiently good architecture to handle a lot of users simultaneously. I'd like to see the provision of multi-tenancy as an integral part of the solution because it's costly for users to add that.  

For how long have I used the solution?

I've been using this solution for seven years. 

What do I think about the stability of the solution?

The solution is generally stable but there can be some stability issues depending on your server setup. The key is to set it up correctly and then you won't have any problems. 

What do I think about the scalability of the solution?

This is a scalable solution, anywhere from 10 to 5,000 users. 

How are customer service and support?

Moodle has its own forum if you have any issues with their software 

How was the initial setup?

The initial setup is very straightforward and not overly technical. You install your software, get a username and password and you can then use the software. For cloud deployment, I would suggest help from a developer to access the server on the cloud-hosting company. I can deploy the product in an hour but I've had a lot of experience with Moodle. 

What other advice do I have?

If you're looking for a quick implementation of your LMS, Moodle is a great solution. It's open-source and has a limit of 1,000 users.

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Pal Ahuja - PeerSpot reviewer
Principal founder at PAL InfoCom Technologies Pvt. Ltd.
Real User
Cloud based LMS suitable for all learning environments and offers quizzes and badges for learners
Pros and Cons
  • "Moodle has a vast array of features which are really useful for the work our company does. Moodle hosts the courses through online systems and also offers quizzes and badges which our customers frequently use."
  • "Moodle is missing a subscription-based system where learners can subscribe to available courses and make the payment for those courses."

What is our primary use case?

We are an IT services company that provide design and development services for e-learning using an open source solution model. We also provide learning course design and development services. 

The learning management systems which we implement are for corporates who want to train workforces spread across the globe as well as for universities, schools and colleges. We also assist professional training service companies. 

What is most valuable?

Moodle has a vast array of features which are really useful for the work our company does. Moodle hosts the courses through online systems and also offers quizzes and badges which our customers frequently use.

What needs improvement?

Moodle is missing a subscription-based system where learners can subscribe to available courses and make the payment for those courses. 

In a future release, we would like be to able to customize the front end because it is not very attractive. Customers will generally ask us to design the front end as per their specific requirements.

For how long have I used the solution?

We have been using Moodle since 2013. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

Moodle does have limitations in terms of the scalability. We are working for a customer and have hit a roadblock when trying to build a custom solution at scale. Most of our customers are small to midsize. 

How are customer service and support?

There is in-depth documentation available from Moodle. The larger organizations would pay for support from Moodle. Others may use a freelancing company or small agency for support. We are comparatively cost effective compared to Moodle support. 

How was the initial setup?

The initial setup is straightforward. 

Most of our customers will opt for the VPS in the beginning stage of their launch because they're not very big at that point of time. We do also deploy Moodle on AWS and Google Cloud. This all depends on the requirements of the customer. Typically deployments takes between two and a half months to about four to five months. This is for a design and development cycle. 

Moodle requires maintenance and we typically enter into maintenance contracts with our customers. This includes helping them complete any regular maintenance like database and application backups and maintaining features and enhancements.

What was our ROI?

Organizations that focus on the importance of training and using Moodle, have good ROI.

What's my experience with pricing, setup cost, and licensing?

Moodle have a very robust licensing system that is user friendly. It's not very expensive.

What other advice do I have?

I would advise companies similar to ours to always ensure that they get an extensive list of requirements from their customers before implementing Moodle. This allows the implementation to run smoothly. High level outlines of a customer's requirements are not sufficient and can lead to misalignment on expectations. 

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Marco Meli - PeerSpot reviewer
CEO and co-founder at EDW International
Real User
Top 10
Flexible learning platform that can be easily expanded and scaled
Pros and Cons
  • "The fact that it's modular means you can easily expand with thousands of plugins that you can freely download from Moodle headquarters, and adding or removing functionality is easy."
  • "Moodle's weakest point is the user interface."

What is our primary use case?

Moodle is used to supply learning management systems to companies, both big and small organizations. Normally, people load learning materials that are compulsory for their business environment and use Moodle to do all the activation.

What is most valuable?

Moodle allows a lot of flexibility - you can load and create the environment exactly as you like. The fact that it's modular means you can easily expand with thousands of plugins that you can freely download from Moodle headquarters, and adding or removing functionality is easy.

What needs improvement?

Moodle's weakest point is the user interface (although this is being addressed in upcoming releases). The reporting in the corporate version could also be improved. In addition, if you like to customize the platform with many plugins, you may need to spend a lot of time double-checking your plugins and code when upgrading to a new version.

For how long have I used the solution?

I've been using Moodle for eight years.

What do I think about the stability of the solution?

If your implementation strategy is good, then Moodle will run smoothly. It updates on a six-month cycle and doesn't need much maintenance outside of that.

What do I think about the scalability of the solution?

I haven't encountered any issues with scalability. Moodle is used by some of the world's leading educators (including the Open University and Sapienza University), which have thousands of connected users with no problems.

How are customer service and support?

For most users, Moodle offers support through its community instead of a technical support team. Its community is the best I have found, better than other major shared software like WordPress. The big advantage is that the support is provided by competent people and not just by an organization. Normally, you just have to wait a couple of hours for help.

How was the initial setup?

The initial setup is reasonably straightforward, but you require a bit of tech skill. You have to know what a database is, how to set up a PHP version, and so on. There is plenty of information available online to help with this, and with it, you should be able to build a Moodle version in a few hours.

What's my experience with pricing, setup cost, and licensing?

In the case of Moodle Workplace, you can pay for direct support.

What other advice do I have?

For those wanting to start using Moodle, I would advise clearly defining your objectives and how you want the content to be displayed. I would also recommend trying the free version you can connect to on MoodleNet to see directly how it functions before installing. In addition, since Moodle is a large and complex software, I would say it's best to start slowly and learn as you need in order to avoid being overwhelmed. I would give Moodle a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Wellyngton Silva - PeerSpot reviewer
Teacher & Advisor at SC3
Real User
Top 10
Has efficient features for demonstration and integration
Pros and Cons
  • "The solution is stable."
  • "Its interface design could be more user-friendly."

What is our primary use case?

I use the solution to manage module demonstrations for the customers.

How has it helped my organization?

The solution facilitates students with an efficient learning platform.

What is most valuable?

The solution's most valuable features are LTI and integration with various platforms.

What needs improvement?

The solution's navigation features need improvement. Its interface design could be more user-friendly.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and support?

The solution's technical support could be better. I have to access the manual in case of queries.

What was our ROI?

The solution is good in terms of investment.

What's my experience with pricing, setup cost, and licensing?

The solution is free of cost.

What other advice do I have?

I recommend the solution to others and rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Systems Manager at a transportation company with 1,001-5,000 employees
Vendor
It's an impressive product with very comprehensive functionality.

What is most valuable?

The course management feature, and the community plug-in that comes with it, is most helpful.

How has it helped my organization?

The product allows the organization to have a cost effective solution to track the training progress of 2000 staff members. At the same time, it allows a collaborative environment between trainee and trainer.

For how long have I used the solution?

I've used it for one year and four months.

What was my experience with deployment of the solution?

The use of Moodle with Bitnami’s LAMP stack has been very smooth, and it has easy support and maintenance.

What do I think about the stability of the solution?

We chose to deploy after a couple of minor releases, thus we were careful in our version choice, and that has resulted in a very stable product.

How are customer service and technical support?

We can easily search for any issues and resolutions from the web, in particular the Moodle website, to resolve all our technical issues. I would say that a very effective self service environment exists to support Moodle.

Which solution did I use previously and why did I switch?

We were using a commercial product, a SaaS model. However, the need to quickly deploy a solution to five global service centers in three different regions was too costly, and too time consuming, for the initial deployment assessment.

How was the initial setup?

Using Bitnami’s LAMP stack with Moodle helped simplify the deployment, and made it very simple and straightforward

What about the implementation team?

Because of the readily available information, and knowledge from the Moodle website, about the deployment architecture design, we were able to deploy the solution fully in house within a very tight time line . We were able to a very small, and compact team of five members.

What was our ROI?

We see, and estimated, a 60% productivity improvement in managing trainee learning progress. In addition, with the low cost of setup and ownership, the organization is able to save on capital expenditure.

What's my experience with pricing, setup cost, and licensing?

The original hardware cost is about US$10,000 for setting up the virtualized environment. The implementation cost was about 100 man days for the five global centers. Day to day running costs are pretty negligible as the platform has been stable, and has run with no major incidents since deployment.

Which other solutions did I evaluate?

We evaluated the options of going with the group solution (SaaS model), or to develop in house. Neither option was chosen, either because the cost was high or the time taken to deploy it would be too long.

What other advice do I have?

Be open minded about open source solutions. Be clear about the requirements, and needs of your organization. Last, but not least, start small but be aggressive on the time-line, and preferably take an agile project approach.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user