Try our new research platform with insights from 80,000+ expert users
Business transformation advisor/Enterprise Architect at a tech services company with 51-200 employees
Real User
Nov 12, 2020
A low-code to no-code option that has more maturing to do
Pros and Cons
  • "It's a great option if you are fairly new and don't want to write too much code."
  • "The data processor can pose a bit of a challenge, but the real complexity is determined by the skill of the implementation team."

What is most valuable?

I wouldn't say it's necessarily about liking everything about the platform entirely. It's more about what do we want? In terms of machine learning, there are times that we have to get into it and customize it, etc. We can use the ready-made models that are available without really having to code encrypt them with our bitcoin code — our model doesn't need to be too complex. Deployments and everything, in general, can be automated from a CI/CD perspective as well.

What needs improvement?

I really can't see where it needs much improvement. My experience is only half-matured and is still maturing.

I don't think we have reached the stage where the customer has enough cohesion to really complain about anything. Also, a Microsoft team is personally involved which really simplifies the process.

In the machine learning world, when you are defining the model, typically people go for an interesting library of algorithms that are available. It's an imperfect scenario. The world is not as ideal as we think: how we draw a mathematical or theoretical formula is not exactly as it seems. With encryption, this uncertainty is actually much higher — that's why you need to tweak your mathematical formula or completely customize it. For this reason, my team has a development platform where they can customize code when it fails.

For how long have I used the solution?

I have been using this solution since June.

What do I think about the stability of the solution?

Regarding the stability and scalability — so far so good; however, we're still exploring quite a bit. It's too early to really comment because the customer has already paid. They've just started their journey. We are yet to explore exactly what and how they want to use it. 

Buyer's Guide
Microsoft Azure Machine Learning Studio
December 2025
Learn what your peers think about Microsoft Azure Machine Learning Studio. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.

How are customer service and support?

So far, we haven't had a situation where we have needed to raise a ticket for support on a technical front.

Currently, we're handling any issues internally because we're still in the initiation stage. It's going to take some time for us to really get our hands into it, but so far it's been a really good experience. Based on various conversations that I was part of, I think our customer really appreciates the support coming from our people.

How was the initial setup?

 Compared to similar solutions, Microsoft Azure Machine Learning Studio is quite new so the initial setup wasn't much of a challenge. The data processor can pose a bit of a challenge, but the real complexity is determined by the skill of the implementation team.

What other advice do I have?

I would Definitely recommend Azure Machine Learning Studio — no doubt about it, it's a full-contact solution. Having said that, it really depends on the customer's appetite and what they're comfortable with. For example, I have interacted with people who prefer a basic Google cloud platform — from an AML perspective, they just feel like it's primarily Google. Not because of AML per se, it's more from a data storage perspective, which in this case, works better.

Personally, I come from a VFA site in the financial sector. Over there, the customers are really conscious about hosting their station or their data, especially on the cloud. Typically, they are very restricted because they are not comfortable hosting customer data on the cloud. This is where I think Azure or Google or even AWS fall short — they don't play any role there. Because of this, people actually customize their solutions or model them to fit their custom sites and customer-based solutions. 

Overall, I would give this solution a rating of seven. It's a great option if you are fairly new and don't want to write too much code. As long as the model is not too complex, it's a pretty easy solution to roll out.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Head - Data Analytics at a consultancy with 51-200 employees
Real User
Oct 29, 2020
Interface is well-organized and intuitive to use
Pros and Cons
  • "The interface is very intuitive."
  • "The data preparation capabilities need to be improved."

What is our primary use case?

We primarily use this solution for data analytics and model building.

What is most valuable?

The interface is very intuitive.

It is very well organized and the components can be utilized through drag-and-drop.

What needs improvement?

The data preparation capabilities need to be improved. Using this product, I can not prepare the data very much and this is a bottleneck in machine learning.

There are some features that are not supported, so I have to use either Python or R to accomplish these tasks.

For how long have I used the solution?

I have been working with the Azure Machine Learning Studio for between six and seven years.

What do I think about the stability of the solution?

Up to this point, we have not faced much in terms of issues with stability.

What do I think about the scalability of the solution?

Scalability-wise, we have not had to deal with any limitations. The only problem is that when certain options are not there, we have to use Python or R to handle those tasks.

How are customer service and technical support?

We have not faced any problems so I have not spoken with technical support.

How was the initial setup?

The initial setup is very straightforward. It is not difficult to do.

What other advice do I have?

I feel that this is a great solution. Even for people from the business side, this is a very good product. It is so intuitive that all of the information is there. The interface takes care of the most complex part, which has to do with the modeling. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure Machine Learning Studio
December 2025
Learn what your peers think about Microsoft Azure Machine Learning Studio. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
PeerSpot user
Senior Manager - Data & Analytics at a tech services company with 201-500 employees
Real User
Oct 27, 2020
Easy to set up and the AutoML feature is helpful, albeit somewhat basic and should be enhanced
Pros and Cons
  • "The AutoML is helpful when you're starting to explore the problem that you're trying to solve."
  • "The AutoML feature is very basic and they should improve it by using a more robust algorithm."

What is our primary use case?

My primary use is for machine learning applications.

What is most valuable?

The AutoML is helpful when you're starting to explore the problem that you're trying to solve. It helps automate some of the applications of the algorithm.

What needs improvement?

The AutoML feature is very basic and they should improve it by using a more robust algorithm. It lacks deep learning type algorithms but works great for the basic classification and regression models.

For how long have I used the solution?

I have been using the Azure Machine Learning Studio on and off, or a few months. I have not used it consistently for a significant period of time.

What do I think about the stability of the solution?

From my experience over the past few months, I've found it to be pretty stable. I don't know how stable it would be if operationalized.

What do I think about the scalability of the solution?

From my experience, I think that it's scalable.

How are customer service and technical support?

Technical support is pretty good at answering questions, and the documentation is pretty clear to understand.

How was the initial setup?

Compared to their big competitor, it's much easier to set up.

What about the implementation team?

I work with a data architect who does the setup. I have not personally had to do it.

Which other solutions did I evaluate?

We are in the process of deciding which machine learning solution we want to use. I have been dabbling with Azure and we're deciding whether to implement it versus another cloud platform.

What other advice do I have?

I haven't done any research into what features they have on their roadmap.

Overall, I think that this is a comparable product.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tech Lead at a tech services company with 1,001-5,000 employees
Real User
May 4, 2020
Reduces work for our front-line agents, but the terminology for questions could be stronger
Pros and Cons
  • "The most valuable feature is the knowledge bank, which allows us to ask questions and the AI will automatically pull the pre-prescribed responses."
  • "Integration with social media would be a valuable enhancement."

What is our primary use case?

Our primary use for this solution is for customer service. Specifically, chat responses based on pre-defined questions and answers.

How has it helped my organization?

We have reduced the theme size front-line agents by ten percent using the AI elements on chat and email response.

What is most valuable?

The most valuable feature is the knowledge bank, which allows us to ask questions and the AI will automatically pull the pre-prescribed responses. This reduces our resources and costs.

The user interface that we have is relatively simple.

What needs improvement?

Some of the terminologies, or the way that the questions are asked, could be stronger. When people use local colloquialisms, it would be better if it understood rather than forwarding it to an agent.

If the frontline efficiencies were improved then we could pass this on to our clients.

Integration with social media would be a valuable enhancement.

For how long have I used the solution?

I have been using the Microsoft Azure Machine Learning Studio for about eighteen months.

What do I think about the stability of the solution?

The stability is good and we haven't had any issues.

What do I think about the scalability of the solution?

Scalability for us was fine.

We have about seven hundred users including customer service agents, sales agents, and cell phone account managers. It took us about twelve months to scale to this point, from an initial user base of seventy people, and we do not plan to increase usage further.

How are customer service and technical support?

We've got an internal IT department and we raised inquiries through them. They speak with whoever they need to in order to resolve the ticket.

Which solution did I use previously and why did I switch?

The previous solution that we were using was based on the Aspect platform. It was fifteen years old, which is why we reviewed it. We weren't able to offer any kind of AI or omnichannel experience using that platform, as its pure telephony. Anything else that we did was piecemeal. We switched because the platform couldn't offer the support that we needed for our clients.

How was the initial setup?

The initial setup is straightforward.

Our deployment took about six weeks, but that was also integrating the new telephony platform as well. For the AI elements, it was probably around five days.

Once the initial knowledge base was set it it took time to build and get it to where we needed it to be. Until that happens you can't really implement the AI element. This is what took about six weeks, so that it covered all of the inquiries that we wanted.

We started with an on-premises deployment and have moved to the cloud.

What about the implementation team?

We performed most of the implementation on-site by ourselves, but we had some help from a consultant to give us guidance.

What other advice do I have?

My advice to anybody who is implementing this solution is to be prepared to take a slow approach to get the best results.

The biggest lesson that I have learned from using this solution is that the strategic outsourcing contact will need to have a strategy for the next three to five years because the efficiencies that we will be gaining from AI will reduce the requirements on physical staff doing traditional roles. However, the support element will increase. It means that the roles will change and evolve over the next three to five years within the UK contact center based on the deployment of AI.

I think that we probably didn't start from the point that would have benefited us most in terms of the AI. Had we put more research into the front end then there would have been a lot less work during the implementation.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1292229 - PeerSpot reviewer
Big Data & Cloud Manager at a tech services company with 1,001-5,000 employees
Real User
Mar 4, 2020
Stable and scalable with excellent technical support
Pros and Cons
  • "The solution is very fast and simple for a data science solution."
  • "The solution should be more customizable. There should be more algorithms."

What is our primary use case?

We primarily use the solution for data science.

What is most valuable?

The technical support of the solution is great. We have a contract with Microsoft and they are very good. 

The solution is very fast and simple for a data science solution. 

The pricing is very good.

What needs improvement?

The solution should be more customizable. There should be more algorithms. 

The solution needs more functionality.

For how long have I used the solution?

We're at the beginning of the process and have only been using the solution for a few months.

What do I think about the stability of the solution?

The solution is very stable. We haven't had issues with bugs or glitches. We haven't experienced any crashes.

What do I think about the scalability of the solution?

The solution is extremely scalable. This is because it's on the cloud. If a company needs to scale up they can do so quickly and easily.

At the moment, we have five employees using the solution. They are data scientists and engineers.

How are customer service and technical support?

The solution offers very good technical support. Microsoft is well represented here in France. We've been very satisfied with support so far.

Which solution did I use previously and why did I switch?

Previous to this solution, we had an improvised product. It wasn't a native cloud solution. We ended up choosing Azure Machine Learning because Azure is our management product. It made it easy for us to switch to the cloud.

How was the initial setup?

The initial setup was very easy because it's a cloud solution. With the cloud option, you just subscribe, and you are ready to go in a few minutes.

What other advice do I have?

I would recommend the product. It's a solution that can cover all the processes from data preparation to mobilization data while serving the clients and production. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
it_user1274883 - PeerSpot reviewer
CRM Consultant at a computer software company with 10,001+ employees
Vendor
Feb 2, 2020
Stable with good UI and machine learning capabilities
Pros and Cons
  • "The UI is very user-friendly and that AI is easy to use."
  • "When you use different Microsoft tools, there are different pricing metrics. It doesn't make sense. The pricing metrics are quire difficult to understand and should be either clarified or simplified. It would help us sell the solution to customers."

What is our primary use case?

We're using the solution in order to give the customer a 360 degree view. Also, we use it if clients want to do machine learning with AI at a more reasonable cost.

What is most valuable?

Right now, we are just testing the customer insights from Microsoft.

The UI is very user-friendly and that AI is easy to use.

Usually, we also use the machine learning studio to build up the data logistics in machine learning.

What needs improvement?

On the customer side, the solution should do more to push companion marketing.

When you use different Microsoft tools, there are different pricing metrics. It doesn't make sense. The pricing metrics are quire difficult to understand and should be either clarified or simplified. It would help us sell the solution to customers.

The solution should simplify switching between platforms in the studio.

For how long have I used the solution?

I've been dealing with the solution for two years.

What do I think about the stability of the solution?

I've only used the solution a couple of times. I haven't noticed any bugs and when I used it, it worked quite smoothly.

What do I think about the scalability of the solution?

I don't have enough knowledge about the solution's scalability to be able to comment on it. Right now, we have about 5,000-6,000 users on the solution. Most are data scientists, and IT admins.

How are customer service and technical support?

I've personally been in touch with technical support and I found them quite helpful.

Which solution did I use previously and why did I switch?

I've only ever worked with Microsoft Azure. We didn't previously use a different solution.

How was the initial setup?

The initial setup is very straightforward.

What about the implementation team?

Our clients do the implementation with the help fo consultants like us.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are difficult to explain to clients. Their rationale for what things cost and why are not easy to explain.

What other advice do I have?

I'm a consultant. Our company is partners with Microsoft.

Users will find it easy to get into Azure. Even if they aren't always in touch with Azure, they'll find themselves in touch with the dynamic field. Users have to get into Azure because once they get into the cloud, they should have some basic understanding of Azure itself.

I'd rate the solution eight out of ten. However, I don't know their competitors, so I can't really compare them to others on the market.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director at a tech services company with 1,001-5,000 employees
Real User
Dec 15, 2019
Easy to set up with good data normalization functionality
Pros and Cons
  • "The most valuable feature is data normalization."
  • "The data cleaning functionality is something that could be better and needs to be improved."

What is our primary use case?

Azure Machine Learning Studio works with our ERP solution.

What is most valuable?

The most valuable feature is data normalization.

What needs improvement?

The data cleaning functionality is something that could be better and needs to be improved.

There should be special pricing for developers so that they can learn this solution without paying full price.

For how long have I used the solution?

I have been using Azure Machine Learning Studio for more than two years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

I believe that it is scalable. At this time, we have not more than ten users. These include programmers, as well.

How are customer service and technical support?

I have been in contact with technical support and they are good. I am happy with their response time.

How was the initial setup?

The initial setup is straightforward and not too complex.

What about the implementation team?

We did the implementation by ourselves.

What's my experience with pricing, setup cost, and licensing?

From a developer's perspective, I find the price of this solution high. If somebody wants to learn how to use this platform then they have to spend money doing it. I know people who are interested in learning it but do not want to pay the full cost.

What other advice do I have?

Microsoft Azure Machine Learning Studio is a good solution that would recommend to others, but I would like to see more support and more information available for developers.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
CEO at a recruiting/HR firm with 1-10 employees
Real User
Jun 20, 2018
Visualizations are a key feature but it needs better operability with R
Pros and Cons
  • "Visualisation, and the possibility of sharing functions are key features."
  • "Operability with R could be improved."

What is our primary use case?

Exploration of connections between biodata and psychometric test results.

What is most valuable?

Visualisation, and the possibility of sharing functions.

What needs improvement?

Operability with R could be improved.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Machine Learning Studio Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Microsoft Azure Machine Learning Studio Report and get advice and tips from experienced pros sharing their opinions.