LaunchDarkly is used for feature flag implementation. It allows me to control product release by deciding whether to show certain features to users. I can also control feature visibility remotely by toggling flag values.
Team Lead at a tech vendor with 10,001+ employees
Effortlessly manage feature rollouts with remote control and suggest analytics integration
Pros and Cons
- "I appreciate that we can release any feature in production and maintain control over it."
- "Fetching information about multiple flags in a single action would be beneficial."
What is our primary use case?
How has it helped my organization?
LaunchDarkly helps avoid complete rollbacks when multiple features are released, and one causes an issue. We can simply turn off the problematic feature, saving on redeployment and testing cycles.
What is most valuable?
I appreciate that we can release any feature in production and maintain control over it. If something goes wrong, we can go to the portal, turn off the flag, and manage the situation remotely.
What needs improvement?
Fetching information about multiple flags in a single action would be beneficial. Additionally, incorporating some analytics on LaunchDarkly would enhance its functionality.
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May 2026
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For how long have I used the solution?
I have been using LaunchDarkly for more than one year.
What do I think about the stability of the solution?
I have noticed stability issues in terms of backend performance, such as delays.
What do I think about the scalability of the solution?
LaunchDarkly is scalable; however, there are areas they could improve on to enhance scalability further.
How are customer service and support?
I haven't yet needed to use customer service, however, support is available for raising questions or queries if necessary.
Which solution did I use previously and why did I switch?
Before using LaunchDarkly, we had custom services with config tables for feature control. These were difficult to maintain, and there were higher risks of causing issues in production. LaunchDarkly provides a more user-friendly interface and control.
How was the initial setup?
The initial setup process was straightforward, assisted by good documentation provided on their site.
What was our ROI?
The ability to avoid rollbacks saves a significant amount of time during deployments, leading to a more efficient development process.
What's my experience with pricing, setup cost, and licensing?
LaunchDarkly is a licensed version and not free. I am not aware of the specific costs or billing details.
Which other solutions did I evaluate?
We considered using Firebase. Ultimately we did not implement it.
What other advice do I have?
You can achieve smooth releases with LaunchDarkly while maintaining control over them. It helps avoid compliance issues by allowing feature adjustment at any time.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate at Cognizant
Enables us to target users and control what needs to be visible on their screens but it sometimes breaks down
Pros and Cons
- "I like that it offers the ability to control the flags."
- "We need experience to use it, and the initial setup can be difficult. Also, sometimes it has breakdowns."
What is our primary use case?
We use LaunchDarkly for managing feature flags. It helps manage the keys to control what users view on our screens.
How has it helped my organization?
By managing the feature flags, we can target users and control what needs to be visible on their screens.
What is most valuable?
I like that it offers the ability to control the flags.
What needs improvement?
We need experience to use it, and the initial setup can be difficult. Also, sometimes it has breakdowns.
I would rate LaunchDarkly a seven out of ten.
For how long have I used the solution?
I have been using it for almost two years.
What do I think about the stability of the solution?
Sometimes it has breakdowns.
What do I think about the scalability of the solution?
It is easily scalable.
How was the initial setup?
The initial setup is a bit difficult.
What's my experience with pricing, setup cost, and licensing?
I consider the pricing to be high.
What other advice do I have?
I would recommend new users to use LaunchDarkly because of its advantages.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
LaunchDarkly
May 2026
Learn what your peers think about LaunchDarkly. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,052 professionals have used our research since 2012.
Module lead at a tech vendor with 1,001-5,000 employees
Improving task visibility control with error prevention features
Pros and Cons
- "The ability to turn off a flag is crucial when a task is not complete, especially if there is an error in a commit."
- "Right now, no improvements are needed."
What is our primary use case?
I have been using LaunchDarkly for more than one year due to the nature of my projects. Whenever we want to avoid multiple builds, we use a flag to enable future changes in the production environment.
How has it helped my organization?
LaunchDarkly allows us to control deployments without multiple builds. It enables us to show the status of tasks to clients when necessary, and when a task is not complete, we can prevent it from being visible by turning off the flag.
What is most valuable?
The ability to turn off a flag is crucial when a task is not complete, especially if there is an error in a commit. This feature ensures that uncompleted tasks are not shown to clients.
What needs improvement?
Right now, no improvements are needed. In the future, after further analysis, if I have any concerns, I may change my mind.
For how long have I used the solution?
I have been using LaunchDarkly for more than one year.
What do I think about the stability of the solution?
I have not faced any issues with the stability of LaunchDarkly.
What do I think about the scalability of the solution?
I just used it for one feature. I need to analyze fully in LaunchDarkly and review the documentation. If I have any concerns, I will let you know.
How are customer service and support?
I don't have an idea about the support team as I didn't have to contact them or open a ticket.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward and not complex.
What's my experience with pricing, setup cost, and licensing?
I do not know the cost of LaunchDarkly as it was implemented offshore. I am not aware of its pricing or whether it is a free or paid source.
What other advice do I have?
I would recommend LaunchDarkly for projects with multiple builds. If you wrongly commit tasks, turning off the flag ensures features do not show up for the client.
I'd rate the solution seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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