There are many, it creates really secure passwords and I only have to remember one. Also, it has a very good plug in for my browser (Chrome) and also syncs to my phone (Android) so it is very efficient.
Senior Fellow at a international affairs institute
The Chrome browser plug-in and Android app are efficient.
What is most valuable?
How has it helped my organization?
It is simply very efficient and easy to use. Saves time and frustration.
What needs improvement?
I don't really think the Vault is much use to me. It is included in my package that I pay for - but I never use it. I find services like Dropbox much more useful as it has the automatic sync. I think Keeper is most useful for its primary function - password management - which it does excellently and this shouldn't take away from that.
For how long have I used the solution?
2 years
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What was my experience with deployment of the solution?
No
How are customer service and support?
Customer Service:
Excellent
Technical Support:Top notch
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at a tech services company with 51-200 employees
For us the two most important features are two-factor authentication and the ability to securely share document passwords amongst specific team members.
What is most valuable?
For us the two most important features are two-factor authentication and the ability to securely share document passwords (like Excel or Word) amongst specific team members. In the past, we had people writing these passwords down and storing them in an insecure manner.
How has it helped my organization?
Keeper makes it much easier for our employees to keep separate strong passwords for every application and website login. Easy usually equates to compliance. As an example, I have 148 unique strong passwords to applications and websites. There's absolutely no way I would be able to do that without Keeper.
What needs improvement?
At this point they have completed my list of enhancement requests and I don't have any requests for future versions. Password Policy Compliance is the single biggest area of improvement since we introduced Keeper Enterprise to our employees.
The biggest request we had was regarding the ability to see each user and how many of their passwords complied with Strong, Medium, and Weak standards. They also added some additional info that I find very useful. Here's what it looks like:
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
It's been a stable solution for us.
What do I think about the scalability of the solution?
We've been able to scale as needed.
How are customer service and technical support?
I haven't had a need to contact customer support.
Which solution did I use previously and why did I switch?
A number of us had already been using the personal version, so moving to Enterprise was a no brainer.
How was the initial setup?
As far as implementing the product -- it was extremely easy and we did it over the course of a week.
What about the implementation team?
It was done in-house.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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