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Solution Integration and Implementation Manager at a comms service provider with 10,001+ employees
Real User
Easy to use with a good user interface and good performance
Pros and Cons
  • "The user interface and user experience are perfectly all right."
  • "Informatica is very expensive in all aspects, so the pricing is something that could be improved."

What is our primary use case?

We use Informatica PowerExchange for all of our ETL and data warehousing tasks. 

PowerExchange is something to be used in conjunction with Hadoop. It provides the native features and you can connect to the HDFS system.

What is most valuable?

The performance when doing data transformations is good.

The user interface and user experience are perfectly all right.

What needs improvement?

Informatica is very expensive in all aspects, so the pricing is something that could be improved.

We are using many other tools for data ingestion that are part of the Apache family, NiFi. When we see that we have some challenges we then use other tools.

For how long have I used the solution?

We have been using PowerExchange for about two years.

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Informatica PowerExchange
June 2025
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What do I think about the stability of the solution?

This is a very stable solution and we use it on a daily basis.

What do I think about the scalability of the solution?

This is a scalable solution. My team is the only one in the company who uses it daily, and there are approximately 10 people in the group.

How are customer service and support?

We have not been in touch with Informatica technical support for this solution. However, we have dealt with them in relation to other products. I would rate them a seven or eight out of ten. Overall, they are pretty good.

Which solution did I use previously and why did I switch?

We did not use a similar solution prior to this one.

How was the initial setup?

The initial setup and deployment were very simple for us. It takes approximately a week's time to complete.

Our development team manages the environment.

What about the implementation team?

The implementation was done primarily by our own team members. We did have a contracting company who helped us with this, and they formally interact with Informatica.

What other advice do I have?

I would say that this is one of the best tools for any data ingestion mechanism. It has tremendous capabilities for data movement from one environment and multiple environments, and it can also be used for providing API services.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamed Elkady - PeerSpot reviewer
Sr.Manager - Data Management & Data Governance at a tech company with 201-500 employees
Real User
Offers data in real-time using CDC concepts but it should be more flexible
Pros and Cons
  • "Mainstream integration and real-time integration are the best features."
  • "Real-time has not been enhanced that much over the past few years. There has not been as many features added like they did before."

What is our primary use case?

The connection layer Informatica uses to get the data from different sources can change. for traditional systems like databases, Oracle, for example, this is something that is managed by a protocol change. But there are two other key areas. One is integrating with legacy systems, mainframes, and for this one, there are some PowerExchange components. Another important one is getting data in real-time using CDC concepts. For these, there is PowerExchange for CDC. So, it's the three main use cases, legacy data integration, real-time integration, and traditional relational systems integration. PowerExchange is not about users. PowerExchange is something that you deploy on one system and it will give the data in real-time and feed it to multiple consumers. So, in the end, you don't need to have multiple users dealing with PowerExchange. It's one engine to deploy on a specific system and its core function would be to continuously feed the information from that system.

What is most valuable?

Mainstream integration and real-time integration are the best features.

What needs improvement?

Real-time has not been enhanced that much over the past few years. There have not been as many features added like they did before. When comparing Informatica PowerExchange to other competing technologies, like Oracle GoldenGate, GoldenGate is selling more features and adding more functions. It's why PowerExchange is still behind GoldenGate for certain functions. The higher availability and fill over capabilities is not that strong, so it needs to be enhanced more. It's not an issue, it's a limitation. Like some new data types that are not supported at all by PowerExchange, some new Oracle table types, like some IUT tables, for example. So, it's missing some features. GoldenGate, for example, is supporting everything in Oracle. It's not a good product in the end. However, Informatica is maybe supporting 80% of the things in Oracle systems. So, it is still missing some functions and some features still need to be supported. For example, if you have data stored like XML content and Oracle table, you cannot get it in real-time using PowerExchange. Supporting all the different data types which are still not supported by the product. Adding more flexibility and what I call administration utilities to manage the product in some graphical way, or some new easy way to use, enhancing the high availability and fill over capabilities of the products.

For how long have I used the solution?

We have been working with Informatica PowerExchange for six years.

What do I think about the stability of the solution?

Stability is good, not bad, but it needs to be improved as well. For example, the higher availability and fill over capabilities is not that strong, so it needs to be enhanced more.

What do I think about the scalability of the solution?

Informatica PowerExchange has what they call vertical scalability. For other integration techniques like integration that is deploying multiple parallel agents, and each agent would be collecting the data in parallel. So, you're doing horizontal scalability, adding more horizontal components, and all of them are running in parallel to process the same data. However, in PowerExchange, you can increase the processing power by adding more CPU or adding more resources to increase the capacity.

How are customer service and technical support?

The support is very good. We always get immediate support. 

How was the initial setup?

It's easy to set up, but it's not that flexible to maintain. It does not have easy interfaces to use, to manage the product. Setup was a little stressful, but the operational tasks and the developer tasks need to be improved as well. It took about a month to deploy.

What about the implementation team?

We have our own team who built our facilities. So, we can manage it from our side without difficulty.

What's my experience with pricing, setup cost, and licensing?

With Informatica PowerExchange it's all about capacity. If you are increasing the processing power, you need to buy additional licenses. So, for example, if you have traffic to be integrated and you need some integration layer or power to some CPU cores, or if you want to increase the capacity to handle additional load, you need to buy additional licenses to increase the platform processing power. So, it's about capacity.

What other advice do I have?

You need to get prepared very well before using it. If you just go with the initial default configuration, it will end up with very poor performance. You need to spend some time getting the technical details and the technical workarounds for the product itself. You need some time to master the product. I would rate Informatica PowerExchange at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Informatica PowerExchange
June 2025
Learn what your peers think about Informatica PowerExchange. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Liana Iuhas - PeerSpot reviewer
CEO at Quark Technologies SRL
Real User
Easy to work with, fast, and very stable
Pros and Cons
  • "The transformation work called for Informatica PowerExchange. It was easy to work with this and very stable."
  • "Integration with the largest number of databases and other systems would be important."

What is our primary use case?

We work with Informatica PowerExchange for a very big trial for data warehousing and loading data for various systems. They work off transformation, creating a data warehouse. We also made part of the administration for that client. 

What is most valuable?

They wanted to load data continuously, so the jobs were run twenty-four hours per day because the volume of data was huge. The big transformations were made in a data warehouse for this project and it was very fitting to do this. So the transformation work called for Informatica PowerExchange. It was easy to work with this and very stable.

What needs improvement?

Integration with the largest number of databases and other systems would be important. We worked a lot with this ETL tool and in my opinion, it is the best on the market and what we missed in Informatica, compared with ETL. For example, each component in parallel with a configurable parallel made on the same machine or even on different machines. It's that kind of thing that I don't think Informatica PowerExchange can provide at this moment. In Informatica PowerExchange we ran jobs in parallel but not components with a parallel degree.

How are customer service and technical support?

We had two or three training meetings at the time it was set up with Informatica and after that, we kept the link with them so in case we had any issue, we could ask them. The support was very good.

What's my experience with pricing, setup cost, and licensing?

The setup was straightforward and not very complex.

What other advice do I have?

I would rate Informatica PowerExchange at a nine on a scale of ten. I would recommend it. I would not rate it a ten because I have seen better tools.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1285233 - PeerSpot reviewer
Solution / Application Architect at a tech services company with 1,001-5,000 employees
Real User
Has all of the necessary capabilities to pull incremental data from the source system
Pros and Cons
  • "Overall, it's a good tool. It's currently number one on the market. It pretty much has all the necessary capabilities to pull the incremental data from the source system, technically speaking."
  • "The one place where it could be improved is definitely pricing. That's a very big problem. It depends product to product, but pricing is an issue."

What is our primary use case?

We use PowerExchange to track data from the CDC, from sources like Oracle, DB2 or SQL Servers. That is pretty much what this tool is designed for and that's exactly what we use it for.

What is most valuable?

Overall, it's a good tool. It's currently number one on the market. It pretty much has all the necessary capabilities to pull the incremental data from the source system, technically speaking.

Overall, I am pretty satisfied.

What needs improvement?

The one place where it could be improved is definitely pricing. That's a very big problem. It depends product to product, but pricing is an issue. They have their own way of pricing it. I'm coming from a technical background, so I don't get myself involved much in pricing.

Additionally, I definitely would love to have a PowerExchange tool without having to connect to the call center, to just to load the data directly into the respective target components. This would be very preferable. 

All in all, they already have a good monitoring tool. It would be better if they could add the feature where we could avoid the call center feed and use PowerExchange directly to our target databases.

For how long have I used the solution?

I've been working with Informatica for the last 18 years.

How are customer service and technical support?

Their technical support is good. They have a good system of responding back to queries. Some queries gets resolved immediately and some queries take time to get resolved, but they do get resolved.

What other advice do I have?

PowerExchange is a very good tool to work with. It has the capabilities and compared to other tools, this tool has more features. It collaborates with the call center on more features, so definitely, it's a good tool to work with.

On a scale of one to ten, I would give it an eight.

I would definitely recommend Informatica PowerExchange.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director Technology at a computer software company with 10,001+ employees
Real User
Good connectivity to legacy data sources, but it needs better implements for working with big data
Pros and Cons
  • "The most valuable feature is connectivity to data sources."
  • "Technical support can be improved with respect to delays in ticket response time."

What is our primary use case?

I am a solution architect and PowerExchange is one of the products that I work with. It is used for data integration and we use it to bring together all of the data from our legacy systems.

What is most valuable?

The most valuable feature is connectivity to data sources. I leverage everything in terms of connectors to big data such as DBMS, RDBMS, and conversion to COBOL format. 

What needs improvement?

Saving a COBOL Copybook can be difficult and it would be nice if it were simplified. The complexity arises when we use recursive statements and redefined classes.

Technical support can be improved with respect to delays in ticket response time.

I would like to see more implements for big data including ORC file support. This is what most of our clients are now demanding.

For how long have I used the solution?

I have been working with Informatica PowerExchange for approximately five years. More generally, I have worked with Informatica products for between 10 and 12 years.

What do I think about the stability of the solution?

This has been a wonderful product and we have had no trouble with stability.

How are customer service and technical support?

We have been in contact with technical support and there have been delays in terms of responding to tickets. Overall, I would rate support as average.

Which solution did I use previously and why did I switch?

I have also used Informatica PowerCenter and the main difference is that PowerExchange is mainly cloud-hosted. People can access it from anywhere.

What other advice do I have?

The suitability of this tool depends on the client and their needs. Based on their requirements, this is certainly a solution that I would recommend. For example, if their teams are really diversified and they need a quick solution in terms of integration then this is the right product for them.

So far, I have found this product to be good. That said, we did face some difficulties with respect to data connections where we needed a real-time feed to be consumed.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1091745 - PeerSpot reviewer
OBIEE Developer at a tech services company with 51-200 employees
Real User
Stable and Scalable with good data transformation capabilities
Pros and Cons
  • "The data transformation is the solution's most valuable feature."
  • "The solution needs better integration with other tools."

What is our primary use case?

We primarily use the solution for getting the data from the source and loading it into the warehouse by performing data transformation.

How has it helped my organization?

We can now update data from several source files from both a database or java source.

What is most valuable?

The data transformation is the solution's most valuable feature.

What needs improvement?

The solution needs better integration with other tools. 

The solution needs to be more user-friendly. Right now, a first time user needs to get training before they can use the solution.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We can include many other sources and load it into the table. The solution can be scaled to various other transformations. We have 100-200 people using the solution currently. We do not plan to increase usage at this time.

How are customer service and technical support?

We haven't had a reason to reach out to technical support yet.

How was the initial setup?

The initial setup has a moderate amount of difficulty. It's not straightforward, but it's not too complex. Our deployment was a scheduled deployment. We planned it so that it happened incrementally.

What about the implementation team?

We had a team that was specialized in Informatica handle the implementation.

What other advice do I have?

I'd rate the solution eight out of ten. I'd rate it higher if it was more user-friendly and had better integration with other tools.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Leader at HORSA
Real User
Top 5
It is not a very stable solution, but it works with Salesforce
Pros and Cons
    • "I would like the stability to improve."

    What is our primary use case?

    We use it for referral calls with Salesforce.

    What needs improvement?

    I would like the stability to improve.

    For how long have I used the solution?

    I've used the solution for about a month.

    What do I think about the stability of the solution?

    The product is unstable, but I don't know if it's because of the browser or the tool itself.

    What do I think about the scalability of the solution?

    There are about 10,000 users in my organization using the solution.

    What other advice do I have?

    I didn't like the solution very much. It is the cloud version, so maybe that's why it's a little complicated to understand.

    I rate Informatica PowerExchange a five out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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