IBM DataPower Gateway Reviews

We're using IBM DataPower Gateway for API management more than anything else. When I started in 2018, it was being used in conjunction with IBM Integration Bus. We were doing all the integrations on the IIB then when it comes to API management and all the other gateway operations, including security, that does not have anything to do with APIs, we're are using IBM DataPower.

The solution is straightforward and for large organizations, it functions well.

IBM DataPower Gateway is quite big for smaller organizations, looking at different types of clients who are virtually assisted in this, I would say it's not really a good product for smaller firms.

I have been using IBM DataPower Gateway for three years.

IBM DataPower Gateway is quite stable if you know your way around.

We have four customers that are using this solution. We have millions of users using this solution.

The scalability is a bit of an issue when you are a smaller firm because it can be quite expensive. If you are using an on-premise version, it's not as scalable because you need to buy the hardware devices. If you are using the virtual version, it's a little bit easier to scale.

The technical support is always available and I think it's one of the options they are charging us for. They are well-informed agents. You better know your way around the solution, otherwise, you're going to rely on technical support for a whole lot of things.

We have previously used Microsoft BizTalk Server. I've also worked with webMethods and a little bit of MuleSoft.

The installation is not that easy. 

I would rate the ease of installation a six out of ten.

The number of staff that we need for the implementation of the solution depends on the scale of the environment, but you certainly need a couple of engineers for the support and management. IBM has a set amount of people that are required.

IBM DataPower Gateway is quite expensive to get resources to work on this product. If the price could be cheaper, I think that will make it a little bit better and easily accessible to smaller clients. Then it could compete with other solutions that are available in the market. There's a whole lot of other solutions available that work well and are cheaper than IBM's products.

They have to reconsider the price of the solution. It's way too expensive. I don't think it's going to last that long in the market right now. There's a lot of other solutions that are out there that are doing the same job, or even better, with a cheaper price. Soon enough, IBM is going to run into trouble when comes to the price.

I have evaluated many other solutions.

I would not recommend IBM DataPower Gateway because there are other solutions that are better.

I rate IBM DataPower Gateway a seven out of ten.

We have a global banking customer who uses IBM DataPower Gateway to expose their APIs for customer use.

You don't have to have a separate DMC proxy because DataPower Gateway is an appliance and will take care of a lot of security features. These include data validations, encryption, as well as XML or any type of scripting or security threats that are present.

From a security point of view, being an appliance in the DMC zone, IBM DataPower Gateway will take care of the entire security angle for the infrastructure.

The user interface or the application development perspective and customization of the tool could be a little better.

I've been using this product for more than five years now.

It is stable, and the performance is good as well.

It is easy to scale as the product itself has the capability to install it as a cluster. So it can be scaled vertically or horizontally.

We have a team of about 10 developers and 10 to 15 enterprise customers globally.

For this particular product, the technical support is good.

I would give them an eight out of ten because there are some stability issues related to new features that have been added. They could have tested them and released them later rather than releasing them right now.

Positive

The initial setup is pretty straightforward because it's an appliance, so you don't have much complexity from an installation and configuration perspective. I would give the setup process a five out of five.

We implemented it in-house. It hardly takes any time; perhaps a day or two.

The only maintenance you need to be worried about is upgrading the patches, and you need to make sure that you apply those on time. We have two people who are responsible for the maintenance and administration.

This product is a bit expensive as IBM products are costly assets. However, for enterprise customers it is a worthwhile investment.

The licensing cost is based on the PVU and will depend upon the number of CPUs used for the virtual appliances.

If you are buying the license based on the PVUs, then you won't have any additional costs because all of the features will be available. However, if you are not going with the product with the PVU and you're going with certain features, then you will need to add those features, specifically security features, and pay for them. That is, there are certain features that are on a pay-per-feature basis if you are not going with a PVU license.

I would give pricing a rating of three out of five.

If you are an enterprise customer, I would definitely advise that it is better to go for IBM DataPower. You won't need to have a proxy or any other security measures required in the DMC, and it is easy to implement and easy to maintain and scale.

Overall, I would rate IBM DataPower Gateway at ten out of ten.

IBM DataPower Gateway helps to provide security and control integration.

I have used IBM DataPower Gateway within the last 12 months.

The solution is scalable, our customers are mostly South African banks and they handle mostly transactions with this solution.

The support for IBM DataPower Gateway has been exceptional.

They help you depending on your severity and how you log the ticket. If it's a Tier-1 support ticket then it will get their attention. Or you can send it to your account manager for the relevant accounts to receive the help, or you escalate the ticket and you receive extra attention. They help you resolve the problem as they arise. Support with IBM and Microsoft have been more or less identical. You can receive the help you need as long as you know how to start.

The implementation of IBM DataPower Gateway was very quick.

BM DataPower Gateway is a great solution but when based on utilizations in the different streams others feel that this is an expensive product for one simple use case. They can achieve the same result with something cheaper.

Most customers' use case budgets are not inlined with the price of IBM DataPower Gateway. It is too expensive.

The previous CIO in IBM wanted to move away from DataPower Gateway. We are currently using ACE Platform because it does the bulk of the workload and Connect Direct. IBM was wondering why they were having IBM DataPower Gateway if they also have Connect Direct to do file transfers. They are currently re-evaluating the situation.

I would recommend the solution to others.

I rate IBM DataPower Gateway a nine out of ten.

I like the tool's security. Also, all functionalities are integrated within on platform. 

I would like the tool to improve its training. 

I have been working with the solution for three years. 

I would rate the product's stability an eight out of ten. 

I would rate the tool's scalability a ten out of ten. We have many users for the tool in our company. We have plans to increase the software's usage in the future. 

We found the tool's deployment simple because we had developed many tools to implement it automatically. 

The tool's initial costing is expensive for small banks and financial institutions. 

You need to develop tools to improve the deployment of the solution. 

Initially, we used IBM DataPower XI52, but have since switched versions. The operating system versions were different. We are using the appliance version.

We primarily use the solution for the integration and security gateway for opening the services outside company.

The solution is robust. We use the appliance version, which comes with good security features and trouble shooting tools. So, we are happy with the IBM DataPower. We are currently evaluating the CA product, especially as it concerns the API management. As such, we may choose to use the API management modules of the CA Gateway.

For the workloads that are not too high, appliance is a little bit expensive. This is especially true in the development test and UAT environment, in which we can use the virtual version of the product. For live environments, we can continue to use the appliances. 

We have been using IBM DataPower Gateway for eight years.

The appliance is a bit on the expensive side for the workloads that are not too high. This is especially true in the development test and UAT environment.

Improvements have already been made to the solution. For example, we wish to use the virtual version of the DataPower next year and will likely do so with all of our applications within a few years.

When it comes to the deployment, we use the appliance version of the product with IBM DataPower. Yet, with other applications, are cloud-based. 

I rate IBM DataPower Gateway as a nine out of ten. 

We use this solution for exposing services to our partners.

What I like most is the stability.

There is quite a lot that needs improvement. It's a very complex product and it takes time to get to control it and to know it. It's all about gaining knowledge in it.

Also, the maintenance procedure of the physical machines and physical appliances is quite complicated, and there are some issues with it. Sometimes, when we deal with the maintenance process because the machine isn't booting, it comes down to working with support in the middle of the night.

The two biggest issues of this solution are the complexity and the maintenance procedures.

In the next release, I would like to see it easier to deeply, easier automated processes, easier maintenance, easier control, better monitoring, and I would like the information or knowledge documentation to be more accessible.

I have been working with IBM DataPower Gateway for six years.

Its stability is one of the best features.

We have a pretty low load. We have not had to scale it.

We have quite a few users in our organizations.

We don't have plans to increase usage in DataPower, only with IBM API Connect.

We don't have local support, we are in Isreal and it takes longer.

Technical support needs improvement. It is not always easy to connect with them.

We are also using IBM API Connect.

The differences are the portal and standards.

DataPower is a bit easier to work with. Also the analytics. 

It has a set of tools that make life easier when it comes to developing APIs.

It's very straightforward. It has no automation and no modern tools to make it possible to develop quickly and to deploy it quickly. It's pretty much old-school.

The licensing cost is very expensive.

Other options were considered, but approximately three years ago, I reconsidered and decided to proceed with IBM.

I would recommend working on the physical appliance and not the virtual one. Consider the licensing aspect, and try to evaluate it three to five years ahead.

Also, look closely at the competition as there are now quite a few good competitors, and make sure the features suit you best.

I would rate IBM DataPower Gateway an eight out of ten.

The appliance version is one of the top, most powerful products on the market.

The most valuable features of this solution are the appliance hardware, the software embedded within the hardware appliance machine.

This is one of the best security platforms in the market. 

It is easy to use, easy to install, and it's resilient for high availability.

In the next release, I would like to see the product price reduced. It should be cheaper.

We have been implementing IBM DataPower Gateway for more than 10 years.

We are using the latest version.

It's a stable solution.

It is a scalable product.

This is a supported gateway. It does not have front end users. It has a number of transactions. You compare the number of transactions, for the development and product utilization.

We have plans to continue using it in the future.

It depends on the level of contact between you and the customer, as well as the level of severity of the ticket. If you have a critical severity, you get an excellent response. 

The initial setup is straightforward. It is easy to install.

If it is an appliance, just plug and play, and to configure the network connectivity it'll take a maximum of one day.

If it is the software it'll take a maximum of about one day.

You only need one person to maintain this solution.

It's expensive when you compare it with others. If you are going with the software then you can get a good deal, but the appliance version is expensive.

Customers have to pay for licensing.

Definitely, I would recommend this solution to others.

I would rate IBM DataPower Gateway a ten out of ten.

We are using it for reinforcing data security policies, routing, and doing B2B transactions. There's more B2B as well as the ESB, the enterprise service bus.

This is a Gateway application provided by IBM. You have a lot of controls over the messages coming in, and how you can ensure these conform to your standards.

It can look for the various security threats, productions, payload scanning, and perform routing based on the content type.

You have various business to business integrations and mappings.

It would be great if the CI/CI and DevOps components were part of this offering.

Having some pre-packaged proposals or integration solutions would be helpful, like many of the iPass providers are now supplying.

Some pre-packaged connectors for integration with various applications, such as SaaS offerings, would be a useful addition.

We have been working with the IBM DataPower Gateway for approximately seven years.

With respect to scalability, the new IDG X2 appliances come with a lot of power inside these appliances so you won't have any issues. It comes with a 24-core machine, which should be powerful enough for your workloads.

We are using the on-premises, hardware application, so scalability comes at a cost. It means that you will need to install another application and another appliance.

We have been in contact with technical support and they are pretty quick. IBM has the proper support portals. The knowledge center and user community are up to date.

The initial setup is straightforward. It is well-documented in the IBM Knowledge Center.

Deployment takes between two and three hours for each appliance.

The cost of this product varies from customer to customer and the relationship with IBM, including how many offerings from IBM are already being used.

I recommend this solution. It is a good security application and it incorporates integrations and the latest security controls that are available in the market.

I would rate this solution a nine out of ten.