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Associate Manager at a tech services company with 10,001+ employees
Real User
Robust product that lets you easily create and manage your API
Pros and Cons
  • "Using API Connect allows us to quickly create proxy APIs and saves time on end-to-end testing, which lets us deliver quickly to clients."
  • "The developer portal could be easier to customize."

What is our primary use case?

API Connect is mainly used as a gateway solution to expose, secure, and manage APIs. 

How has it helped my organization?

Using API Connect allows us to quickly create proxy APIs and saves time on end-to-end testing, which lets us deliver quickly to clients.

What is most valuable?

API Connect's most valuable features are API management and creation.

What needs improvement?

The developer portal could be easier to customize - as it's Drupal-based, I have to hire a Drupal developer to do it for me. I feel there should be a drag-and-drop or UI-based configuration to customize the developer portal. In the next release, I would like some support for file uploads and MQ integration.

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IBM API Connect
September 2022
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For how long have I used the solution?

I've been using API Connect for six years.

What do I think about the stability of the solution?

The newer versions, from 2018 forwards, are quite stable.

What do I think about the scalability of the solution?

API Connect is scalable because it's completely containerized.

How are customer service and support?

IBM's technical support is very good.

How was the initial setup?

The initial setup was straightforward, and deployment took two days.

What about the implementation team?

I did the implementation myself.

What other advice do I have?

I would say that if you want stability and security, you should go for API Connect. It's a very robust product that lets you easily create and manage your API. I would rate API Connect as nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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CristianIriazabal - PeerSpot reviewer
Architect of solutions at Gire S.A.
Real User
Top 20
API management solution that offers effective management of APIs and is stable in its performance

What is our primary use case?

We use this solution in a hybrid way. All the processes and data is in the cloud but the API gateway is part of the API Connect solution and runs on prem in Argentina, connected to the cloud.

What is most valuable?

The management of the API and API portal is good. 

What needs improvement?

The monetization of the API could be improved. The pricing for the consumer is also very important to improve this solution. Nowadays, we are sending information to other tool in order to process out of API Connect. They could improve this internal service in order to have the balance for the consumer's API for different companies, external to our company.

For how long have I used the solution?

I have been using this solution for three years. 

What do I think about the stability of the solution?

This is a strong and stable solution. 

How was the initial setup?

The initial setup is complex. When setting it up, you will need support. We are using AVP support from IBM. Its an extra support service. I would recommend using this kind of support because it will help your company move quickly in order to set up the different products. IBM AVP stands for accelerated value program.

What other advice do I have?

I would rate this solution a nine out ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
IBM API Connect
September 2022
Learn what your peers think about IBM API Connect. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,952 professionals have used our research since 2012.
Sr Technical Specialist at a financial services firm with 10,001+ employees
Real User
API management tool that offers a developer portal for easy app development

What is our primary use case?

We use this solution for rest-based, micro services to complete authentication. We are able to gather statistics and audit and throttle traffic. It also has a developer portal that allows users to browse their APIs and develop applications on them. It has solid features compared to some of the API services management services out there.

What is most valuable?

This solution is ready to scale and already supports our agile CICD.

What needs improvement?

The integration of cloud-based services is where we're looking for improvement in this platform.

For how long have I used the solution?

We have been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution but scalability would come at a higher price. This solution supports our organization of 50,000 people.

How was the initial setup?

The initial setup is reasonably straightforward.

What was our ROI?

We consciously decided to go with microservices to enable us to move quickly and to building the flexibility and capabilities in our applications. Whether the business is able to translate those investments into profits and returns is too early to tell.

What other advice do I have?

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SOA & BP Technical Manager at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
An stable and scalable API platform with excellent technical support

What is our primary use case?

We use IBM API Connect before API publishing for enterprises. If we have a big enterprise and they want to publish their data for the public, we use API connect.

What is most valuable?

IBM API Connect is a good product, and their technical support is excellent.

What needs improvement?

The initial setup and installation could be easier. The price could also be better. I would like to see monetization of support, a monetization billing engine, and monetization within the product in the next release.

For how long have I used the solution?

I've been using IBM API Connect for two years.

What do I think about the stability of the solution?

IBM API Connect is stable.

What do I think about the scalability of the solution?

IBM API Connect is scalable.

How are customer service and technical support?

Technical support is excellent.

How was the initial setup?

The initial setup and installation aren't easy. It's complex.

What about the implementation team?

One member of our team implements this solution.

What's my experience with pricing, setup cost, and licensing?

IBM API Connect could be cheaper. We pay for the license yearly.

What other advice do I have?

On a scale from one to ten, I would give IBM API Connect a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Technology Consultant at a financial services firm with 10,001+ employees
Consultant
Top 20
A great API gateway that is very user friendly

What is our primary use case?

Our primary use case of this solution is as an API gateway. We are customers of IBM and I'm a  technology consultant.

What is most valuable?

This solution is very easy to use. 

What needs improvement?

Debugging could be improved, the solution doesn't really give a lot of debugging, and I'd also like to see an improvement in the analysis. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

In general, stability is good, although there are very frequent patches that are required, and that is annoying.

What do I think about the scalability of the solution?

The scalability of this product is good. 

How are customer service and technical support?

The technical support is very good. 

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licensing is expensive but it's a good product. 

What other advice do I have?

I rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Bancolombia
Real User
Top 5
Secure protocol and helpful support

What is our primary use case?

My customers are using IBM API Connect for integration in the financial sector.

What is most valuable?

The most valuable feature of IBM API Connect is the security of the protocol.

What needs improvement?

IBM API Connect could improve the security of the application and the integration.

For how long have I used the solution?

I have been using IBM API Connect for approximately five years.

What do I think about the scalability of the solution?

We have seven users using IBM API Connect and plan to increase the usage.

How are customer service and support?

The technical support from IBM API Connect is good.

I rate the support from IBM API Connect a five out of five.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

We pay for the IBM API Connect monthly. We only need to pay the standard licensing fee.

What other advice do I have?

I rate IBM API Connect an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Viktor Dolyna - PeerSpot reviewer
DevOps Engineer at Integrity
Real User
Top 5Leaderboard
A stable and scalable solution that is easy to use and easy to deploy

What is our primary use case?

We are using it for some applications that are useful for banking.

What is most valuable?

It is easy to use and stable.

What needs improvement?

It should be cheaper.

For how long have I used the solution?

I have been using this solution for a couple of months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have around 1,000 users. We have a technical team of 10 to 20 people. They include managers and developers.

How was the initial setup?

It is easy to install. It takes one or two days for deployment.

What's my experience with pricing, setup cost, and licensing?

It should be cheaper. It has a yearly licensing.

What other advice do I have?

I would rate IBM API Connect a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Software Engineer at a tech services company with 201-500 employees
Real User
Effective multiple API handling and management

What is our primary use case?

I use IBM API Connect as a black box, I only consumed the APIs that it provides.

What is most valuable?

The services that I consume through IBM API Connect are beneficial. It can handle multiple API management.

What needs improvement?

The solution could improve security and performance.

For how long have I used the solution?

I have been using IBM API Connect for approximately two years.

What other advice do I have?

I rate IBM API Connect an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free IBM API Connect Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2022
Buyer's Guide
Download our free IBM API Connect Report and get advice and tips from experienced pros sharing their opinions.