V3 is way better then v2, and v4 has further improvements. We have the ability to secure, control, transform, catalogue and optimize access to our APIs for external and internal partners and developers.
Architect at Ness Technologies
Internal re-usability of APIs are encouraged by cataloguing all the APIs, but the automation of deployments is needed.
What is most valuable?
How has it helped my organization?
The APIs are exposed to B2B partners in a secured, and better way. Internal re-usability of APIs are encouraged by cataloguing all the APIs.
What needs improvement?
It lacks the ability for billing and metering the API usage to invoicing in v3, however, v4 does have this. Automation of deployments is needed.
For how long have I used the solution?
We've used it over a year, v3 was purchased in Q2, 2014.
Buyer's Guide
IBM API Connect
June 2025

Learn what your peers think about IBM API Connect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
What was my experience with deployment of the solution?
Manual steps for deployment is needed.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issue with scalability as the run timefor API Management is proven and time tested i.e. Datapower which all fortune 1000 companies use.
How are customer service and support?
Customer Service:
The IBM customer rep was very helpful in the POC phase, and helped us escalate custom/new features which we requested.
Technical Support:Ir's excellent.
Which solution did I use previously and why did I switch?
No other product was used, and the service was just exposed by Datapower.
How was the initial setup?
Initial setup was straightforward as 50% of the solution was already in place. IBM API runs on IBM Datapower so the setup was only needed for IBM API Management itself.
What about the implementation team?
We did it in house using the same set of Datapower developers supported API Management.
Which other solutions did I evaluate?
We also looked at WS02 which was way too complex and needed almost 14-15 VMs to run. As we had Datapower, it was a natural choice for us.
What other advice do I have?
If the customer is already using IBM Datapower then it is a no brainer that IBM API Management will complement their existing investment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Development/Integration with 1,001-5,000 employees
We know that our implementer had some problems while implementing the platform but IBM responded very quickly and professionally.
What is most valuable?
The most important feature is, for sure, the security gateway. But if we think commercially, the possibility for easily creating and exposing service plans and charging is also valuable.
How has it helped my organization?
We are planning the usage possibilities of API management inside our company, and outside, as well. Plenty of our web services are spread throughout various enterprise infrastructures and we want to control them in a better way with this tool. Of course, the valuable part outside the company is possibility for tracking and exposing telco services, as well as a commercialization aspect, through a developer community.
What needs improvement?
We have no suggestions so far.
For how long have I used the solution?
After six months testing the platforms we now have a preparation period for commercial usage. The platform is technically ready for use. We are using a Data Power XG45 v6.0.0.4 as the gateway layer alongside API Management.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
We have no such information so far.
Technical Support:We know that our implementer had some problems while implementing the platform but the main vendors technical support (IBM) responded very quickly and professionally.
Which solution did I use previously and why did I switch?
No, we didn't. This is our first tool with this functionality.
How was the initial setup?
Initial setup is very simple. Later implementation is a little bit complex (disagreement of reference in documentation, different recommended OS versions for additional parts of the environment etc.)
What about the implementation team?
The implementation team did it with the support of a main vendor team. They have high level of expertise.
Which other solutions did I evaluate?
No we didn't. Maybe ESB (Enterprise Service Bus which we already use) is one of the solutions for exposing different kind of web or other services for sharing usage data but we realized that API management will be more useful for our wider purposes.
What other advice do I have?
It's a good solution with a simple user interface. It has many different possibilities as a business solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM API Connect
June 2025

Learn what your peers think about IBM API Connect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
SOA and Security Consultant at a computer software company with 51-200 employees
Exchange integration would be a good improvement however it has made it very simple to expose new services securely.
What is most valuable?
The seamless conversion between rest and soap and service catalog.
How has it helped my organization?
I am a consultant so I can explain how this product has improved my customer's organization: it has made it very simple to expose new services securely with a specific general policy in DataPower and also keeping track of their use (amount of calls, etc.).
What needs improvement?
Integration with Exchange Server. Also if it could be easier to configure or direct the DataPower policies that would help. I'd like to see a combo box to choose which processing rule to apply.
For how long have I used the solution?
I've used it for a few months.
What was my experience with deployment of the solution?
Only issue is with connecting it to Exchange Server.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
I did not require the customer service.
Technical Support:I did not require technical support.
Which solution did I use previously and why did I switch?
It was an addition and not a substitution to anything.
How was the initial setup?
It was straightforward.
What was our ROI?
Seems good so far, as it saves a lot of time. It used to take a long time to expose services, whereas now it's just a few clicks.
What other advice do I have?
It's pretty simple, there's no need for any special advice actually.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a tech services company with 201-500 employees
Effective multiple API handling and management
Pros and Cons
- "The services that I consume through IBM API Connect are beneficial. It can handle multiple API management."
- "The solution could improve security and performance."
What is our primary use case?
I use IBM API Connect as a black box, I only consumed the APIs that it provides.
What is most valuable?
The services that I consume through IBM API Connect are beneficial. It can handle multiple API management.
What needs improvement?
The solution could improve security and performance.
For how long have I used the solution?
I have been using IBM API Connect for approximately two years.
What other advice do I have?
I rate IBM API Connect an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free IBM API Connect Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Popular Comparisons
Microsoft Azure API Management
Amazon API Gateway
MuleSoft Anypoint Platform
webMethods.io
SAP Cloud Platform
Kong Gateway Enterprise
MuleSoft API Manager
IBM DataPower Gateway
WSO2 API Manager
Oracle Integration Cloud Service
Layer7 API Management
SnapLogic
SEEBURGER Business Integration Suite
3scale API Management
Buyer's Guide
Download our free IBM API Connect Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which would you choose for a microgateway: IBM API Connect or Apigee?
- Which solution do you prefer: Apigee or API Connect?
- Which product do you prefer: Apigee, MuleSoft Anypoint API Manager or IBM API Connect?
- When evaluating API Management, what aspect do you think is the most important to look for?
- What is the difference between an API Gateway and ESB?
- In a Digital Banking Environment how do we see the role of ESB/ API Managers?
- What is an API Gateway?
- How do you protect your API from security threats?
- What should one take into consideration when choosing an API management solution to manage Microservices?
- Which API Management tools have the best developer portal?
What would you recommend to other companies as they prepare their initial setup?