IBM API Connect Reviews

We primarily use the solution for a bank. It's used for the operations portion of the bank. It's primarily used for the review of the personnel in your accounts et cetera. It's for many operations for the bank.

The interface is very nice. It makes the solution easy to use and navigate.

You can install it in coordinates, in general, and you can deploy it in Amazon, in Google, in the IBM cloud, or other clouds as well. You don't have to worry about having to work on a specific cloud. It makes it very flexible. This is very important.

The product is quite robust. 

The initial setup is very easy and the deployment is very quick. 

The documentation needs to be a bit better. It's very sequential, however, I don't understand what options to choose for certain tasks. I need to read all of the documentation to find what I need. It's easier to look at recommendations or to watch Youtube videos that show specific examples. 

There needs to be more in the toolkit to complement the product. We could have more features, for example, for queries to the platform. 

I've been using the solution for three years or so. It's been a while. 

The stability has been fine. We've found it to be very stable. There are no bugs or glitches. It doesn't crash and freeze. In the past versions, stability was a bit of an issue, however, in the latest version, we have found it to be much better and much more reliable. We are satisfied with it so far. 

The scalability has been good. If a company needs to expand it, it can do so.

We have an average of 1,000 people using the platform normally. On top of that, there are 10 developers that are also on it at any given time. 

Technical support could be better. They are so-so. They could be more supportive and be better at answering questions. We'd like it if they made issues easier to resolve.

There's also a general lack of documentation, which sometimes means finding answers on your own is difficult to do. 

The initial setup is not overly difficult or complex. It's very simple and straightforward. 

The deployment is quite quick. It only takes about one hour to have everything up and running. 

I'd recommend the solution to other users and organizations due to the fact that it is very, very easy to use. The product is good, however, that said, they need to pay more attention to their documentation and support. 

Overall, I would rate the solution at an eight out of ten. We have largely been satisfied with the solution and its capabilities.

We are IBM partners.

The solution is primarily used as the API gateway. It's for the application that performs the function as the API for the consumer.

The customer seems to really like how this particular solution works.

The solution is very stable.

The functionalities on offer are very good.

The solution would be better if it had cloud functionalities.

It would be very helpful if it supported Azure and/or AWS marketplaces. Right now, if I want to set up something in Azure, I need to set up a VM from scratch instead of just being able to have it be supported and integrated.

I've only really been assisting my customer, who uses this solution. However, it's my understanding that they have been using the product for a long time.

The stability has been very good. It doesn't crash or freeze. There are no bugs. From a performance perspective, it's reliable.

The customer has many, many users on the solution currently. I can't speak to exact numbers. I know there are a lot.

I've never dealt with IBM's technical support. I'm unsure if the client even has a contract that allows them access to IBM's support. If they do, I would definitely reach out to discuss the product and its capabilities more. I'm not sure if a technical support license is extra or just comes with the license itself or if it expires over time, et cetera. I haven't looked into it at all.

I've never handled an installation before. I wouldn't be able to speak from personal experience. I can't get into details about implementation or deployment or how long the process takes.

I proposed to the client that they use the cloud-native API gateway in Azure or in AWS, however, they wanted to go for the API Connect.

I'm considering migrating API Connect to Azure.

I'm still doing the assessment for this product. That is due to the fact that the move to the cloud is just not only for this product. We have a lot of products in terms of the customer's applications. I need to assess everything together and then propose to my end customer.

I'm a vendor. I do assessments for my customer.

I wouldn't recommend this solution to other organizations at this time. It's on-premises and everyone is moving to the cloud. It makes more sense to seek out a cloud solution.

Overall, I would rate the solution at an eight out of ten.

We are using IBM API Connect to integrate bank applications. We are linking frontend services with the backend to prevent unwanted penetration.

I have found IBM API Connect to be highly secure, efficient, easy to deploy, and has a great GUI. It can operate and integrate well with other vendors, such as Amazon, Google, and Microsoft.

I have been using IBM API Connect for approximately two years.

The solution has a modern cloud and it has been stable and reliable. We have not had any breaches of security.

The solution is highly scalable, you can scale up and down. It has good performance, and you are able to customize the APIs to what you want.

The support we have received from IBM has been great, they have been very responsive.

I have previously used Oracle API gateway. When comparing the two, they are both very reliable and have good APIs but IBM on-premise installation is more flexible.

The installation was difficult with the IBM toolkit.

We have an architectural roadmap to follow while doing the implementation of the solution and it took approximately three months for our teams to complete. I had some support from IBM during the process.

The price of the solution is very expensive, it can turn many customers away.

The solution is very good and might not be suited for everyone's use case. Organizations might not need such a robust solution that is priced as high as it is. The demographics can play a role in if this solution is suitable, it depends on what others are using to make it competitive. For example, in Africa, the use of this solution is very low, they are not thinking too much about security. However, if your organization wants to take its operations to the next level then this solution might be the right choice.

I rate IBM API Connect an eight out of ten.

We used API Connect for OPIE management. About 50 developers in my company are using it. 

API Connect is a good product, and everything works fine. All the analytics are good, and it is easy to follow up. I like it in that sense. I'm more focused on following up on analytics by seeing how many API calls we are getting and where we see a lot of problems. I was working on that API level.

We used API Connect for at least three years.

API Connect's stability was okay. We ran it on top of the Kubernetes cluster, so it wasn't a standalone service. In the worst-case scenario, API Connect couldn't stay online if all the containers went down. We had to restart all the services. We shut down all the containers automatically one by one. That was the only problem. It didn't happen often— maybe three or four times in two years — but it was still somewhat problematic. API Connect is not fully cloud-native in that sense.

We outsource maintenance to a local company in Finland. They built it for us and maintain it.

API Connect was highly expensive for us, but the decision to switch was made before I joined the company. It seems like the company bought it, but they didn't know how to use it. After two years, they decided to reevaluate and conduct some cost estimates. 

I rate API Connect eight out of 10. If you are using a microservice like Kubernetes, that should be tested to ensure it's working. If you are running API Connect on top of Kubernetes, you trust that you can update the Kubernetes cluster on the fly during the daytime.

In our case, every time we had to update the Kubernetes cluster that API Connect was running on, it was so much work. We could update all the other clusters with no problem. So my advice is to make sure that it is working. Otherwise, I think everything was okay. 

We use IBM API Connect for external communication with outside partners and external companies doing business with our company. 

This solution is deployed on-premises. We are currently using Version 5.0, but we are upgrading to version 10.0, which is a cloud-based solution. 

One of the most valuable features of this solution is that it protects our backend system. We are exposing services to external parties and using this solution to protect the backend system, and to have a navigation in between. 

The installation process could use improvement. I hope that in the next release, the installation process is easier. 

My company has used this solution for at least four years. 

There have been some internal issues within the product that have caused instability.

This solution is scalable. 

API Connect is not straightforward to install. If you don't have a lot of dependencies in your organization, it will take a short amount of time. In our case, we took at least a month because of dependencies to other departments in the company. 

For our technical team, we have approximately 10 people, a combination of managers, admins, and engineers. 

We provide this solution to customers. 

There aren't any additional costs for the consumer solution. There is no cost for the consumers to use the services because we don't monetize the services. 

We have plans to upgrade from this solution. We are upgrading to ensure that we have a supported version late next year, in November or December, and are evaluating alternative solutions in the market. 

I rate API Connect a seven out of ten. This solution is stable, but maybe not the most modern product on the market. 

We deploy APIs to expose the BFFs of mobile apps, and this is mainly in the cloud. All mobile apps consume the APIs of your BFF. On-premise, we have APIs that expose services and mainly functionalities, such as the balance of the client or the customers or the products.

One of the most valuable features is the easy-to-use web interface.

Documentation for the CLI is not very complete. Also, the support could be improved, and we have had several problems with backing up and restoring the product.

We have been using the solution for two or three years.

The stability of the solution is good.

The scalability of the solution is good.

IBM support is not available in Chile, so we must go through other countries to get a response from customer support.

I would rate the setup as a medium in difficulty. 

The solution was first set up with the help of IBM, but when we moved to another environment, we followed the initial instructions given by IBM and implemented it ourselves. 

We used Bamboo as a pipeline for automatic deployment of the API. The deployment took four hours.

The product is easy to use, but the installation is not easy. We have a team of three architects who maintain the product. I would rate this solution as an eight out of ten. 

API Connect is mainly used as a gateway solution to expose, secure, and manage APIs. 

Using API Connect allows us to quickly create proxy APIs and saves time on end-to-end testing, which lets us deliver quickly to clients.

API Connect's most valuable features are API management and creation.

The developer portal could be easier to customize - as it's Drupal-based, I have to hire a Drupal developer to do it for me. I feel there should be a drag-and-drop or UI-based configuration to customize the developer portal. In the next release, I would like some support for file uploads and MQ integration.

I've been using API Connect for six years.

The newer versions, from 2018 forwards, are quite stable.

API Connect is scalable because it's completely containerized.

IBM's technical support is very good.

The initial setup was straightforward, and deployment took two days.

I did the implementation myself.

I would say that if you want stability and security, you should go for API Connect. It's a very robust product that lets you easily create and manage your API. I would rate API Connect as nine out of ten.

We use this solution in a hybrid way. All the processes and data is in the cloud but the API gateway is part of the API Connect solution and runs on prem in Argentina, connected to the cloud.

The management of the API and API portal is good. 

The monetization of the API could be improved. The pricing for the consumer is also very important to improve this solution. Nowadays, we are sending information to other tool in order to process out of API Connect. They could improve this internal service in order to have the balance for the consumer's API for different companies, external to our company.

I have been using this solution for three years. 

This is a strong and stable solution. 

The initial setup is complex. When setting it up, you will need support. We are using AVP support from IBM. Its an extra support service. I would recommend using this kind of support because it will help your company move quickly in order to set up the different products. IBM AVP stands for accelerated value program.

I would rate this solution a nine out ten.