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Dean Huntress - PeerSpot reviewer
Director at Elliotts Tech
Real User
Top 10
Jun 22, 2026
Human monitoring has improved firewall alert detection and now provides reliable protection
Pros and Cons
  • "Having real people reviewing the alerts compared to automated systems gives me confidence and peace of mind."

    What is our primary use case?

    My main use case for Huntress Managed SIEM is SIEM. I use Huntress Managed SIEM in my organization to monitor firewalls for all my customers. Day-to-day, that process mostly involves looking for alerts. My setup and workflow are straightforward without anything unique to add.

    What is most valuable?

    The best features Huntress Managed SIEM offers are real people looking at the alerts. Having real people reviewing the alerts compared to automated systems gives me confidence and peace of mind. Huntress Managed SIEM has positively impacted my organization because we did not have anything before and now we do. The difference that has been made is evident in that the alerts actually get picked up on.

    What needs improvement?

    Huntress Managed SIEM can be improved by adding the ability to have multiple endpoints delivering SIEM log collectors to a single cloud agent. There are no other improvements needed for Huntress Managed SIEM beyond what I have mentioned.

    For how long have I used the solution?

    I have been using Huntress Managed SIEM for six months.

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    What other advice do I have?

    I would rate Huntress Managed SIEM a 10 out of 10. I give it a 10 because it is good.

    Regarding Huntress Managed SIEM's AI capabilities, I have not used them, so I am not sure about their effectiveness. I also have not used Huntress Managed SIEM's AI features to assess their accuracy and reliability of output.

    My advice to others looking into using Huntress Managed SIEM is to do it.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jun 22, 2026
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    PeerSpot user
    Nick Fletcher - PeerSpot reviewer
    CTO at Accent Consulting
    MSP
    Top 5Leaderboard
    Feb 17, 2025
    Centralized management streamlines log collection while providing valuable resources
    Pros and Cons
    • "The single pane of glass management with the other security products we use from Huntress is incredibly valuable."
    • "Huntress is a great company and incredibly helpful with deployment."
    • "There should be better exclusions of log types and the ability to exclude specific types of logs that might be using a lot of data."

    What is our primary use case?

    We use it for log collection on customers that have compliance requirements.

    What is most valuable?

    The single pane of glass management with the other security products we use from Huntress is incredibly valuable. It allows us to manage multiple Huntress products in a central place, and we don't have ten different portals; we have one.

    What needs improvement?

    There should be better exclusions of log types and the ability to exclude specific types of logs that might be using a lot of data.

    For how long have I used the solution?

    I actually just started using it. It's a fairly new product in our company, and I'd say it's been about a month.

    What do I think about the stability of the solution?

    It's been stable.

    What do I think about the scalability of the solution?

    It's a cloud SaaS product, so I would assume it's scalable. I've never run into an issue with it.

    Which solution did I use previously and why did I switch?

    We switched from Total DYL. Price was part of the reason, however, moving everything under that single product was incredibly valuable.

    How was the initial setup?

    The initial deployment was easy. I'm not sure if it uses the same agent as the EDR or if it's a separate agent, however, our security person who deployed it said it was super easy to deploy.

    What about the implementation team?

    It was just us, no third party was involved. The deployment was a one-person job.

    What's my experience with pricing, setup cost, and licensing?

    I think the pricing for SIEM is good.

    What other advice do I have?

    I advise you to utilize Huntress as a resource. Huntress is a great company and incredibly helpful with deployment. Some software vendors are not helpful, leaving you out on an island. Huntress is incredibly helpful. 

    On a scale from one to ten, I would rate SIEM an eight.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer:
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    Buyer's Guide
    Download our free Huntress Managed SIEM Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Huntress Managed SIEM Report and get advice and tips from experienced pros sharing their opinions.