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reviewer2074539 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Real User
It's a reasonably priced solution for dealing with unknown threats
Pros and Cons
  • "FortiSandbox helps us handle unknown threats. Every vendor is competing for who can detect an unknown threat the fastest. Fortinet is competitive in the market."
  • "Sometimes, there are issues upgrading the version of the firewall or the SD-LAN box. After we upgrade to the latest version of the software, we still have the same box. I think it's the same for every vendor."

What is our primary use case?

FortiSandbox is a tool we use to secure our client's data. We implement FortiSandbox depending on an organization's requirements. 

What is most valuable?

FortiSandbox helps us handle unknown threats. Every vendor is competing for who can detect an unknown threat the fastest. Fortinet is competitive in the market. 

What needs improvement?

Sometimes, there are issues upgrading the version of the firewall or the SD-LAN box. After we upgrade to the latest version of the software, we still have the same box. I think it's the same for every vendor. 

For how long have I used the solution?

We have used Fortinet for around one year.

Buyer's Guide
Fortinet FortiSandbox
June 2025
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?

FortiSandbox is stable. 

What do I think about the scalability of the solution?

FortiSandbox is scalable.

How are customer service and support?

I rate Fortinet support eight out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use different solutions depending on the client's requirements. Sometimes we implement Palo Alto. We need to discuss it with the client and select the product that's appropriate for their use case and environment.

How was the initial setup?

Setting up FortiSandbox is easy and takes about three weeks. You need to collect the asset management information and requirements to integrate FortiSandbox.

What's my experience with pricing, setup cost, and licensing?

I rate FortiSandbox eight out of 10 for affordability. It's competitive and reasonable.

What other advice do I have?

I rate Fortinet FortiSandbox eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1754949 - PeerSpot reviewer
Cybersecurity Engineer at a transportation company with 10,001+ employees
Real User
Works fine and has a reasonable price, but it would be good to have more dashboards
Pros and Cons
  • "Overall, it works fine. Its interface is also fine."
  • "If we can have more dashboards, it would be good."

What is most valuable?

Overall, it works fine. Its interface is also fine.

What needs improvement?

If we can have more dashboards, it would be good.

For how long have I used the solution?

We have FortiSandbox and Fortinet firewalls. I have been using these solutions for three to four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Scalability will always be there. Currently, I am the only user.

How are customer service and support?

Their support is good.

How was the initial setup?

Its setup is not that complex.

What about the implementation team?

It was done by a vendor.

What's my experience with pricing, setup cost, and licensing?

Fortinet is more reasonable than Palo Alto.

What other advice do I have?

I would recommend this solution. Others can use it, and there is no harm in that. I haven't used another Sandbox, so I cannot compare it with something else.

I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiSandbox
June 2025
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
it_user1128765 - PeerSpot reviewer
ICT Department at a energy/utilities company with 201-500 employees
Real User
Excellent at redirecting or stopping malicious content, very stable, and scalable
Pros and Cons
  • "The initial setup is straightforward."
  • "The integration is limited. The solution needs to offer better integration with multiple vendors."

What is our primary use case?

We primarily use the solution to allow us to pick up on any traffic that is suspicious.

What is most valuable?

If there is malicious traffic that is going through the web application, we can halt that action, instead of waiting for the AntiVirus to take action. It also allows us to block them. This is the most valuable aspect of the solution.

What needs improvement?

The integration is limited. The solution needs to offer better integration with multiple vendors.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. All of our web traffic currently goes through it.

How are customer service and technical support?

Technical support is pretty good.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We used a local vendor to help us with the initial implementation.

What other advice do I have?

We use the on-premises deployment model of the solution.

I'd recommend the solution. All of its features are readily available.

I'd rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Pre-Sales Manager at a tech services company with 51-200 employees
Real User
Very easy to use, but the end-point protection needs to be better
Pros and Cons
  • "What I find most valuable, is that it is easy to use."
  • "Something that needs to improve, is the end-point protection."

What is our primary use case?

We use this solution on-premises and our primary use case is for end-point protection. 

What is most valuable?

What I find most valuable, is that it is easy to use. 

What needs improvement?

Something that needs to improve, is the end-point protection. 

For how long have I used the solution?

I've been using the solution for two to three years now.

What do I think about the stability of the solution?

I believe the solution is very stable. We've had a crash once or twice, but it was because they were having problems on their side. Now it works pretty well and we don't have any issues.

What do I think about the scalability of the solution?

I believe the solution is scalable. We currently have only four people using it at our office.

How was the initial setup?

The initial setup is easy and straightforward. If a person doesn't have experience with the product, they can do some searching to see exactly how to do it. But it's not difficult at all. 

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive at all.

What other advice do I have?

I will rate this solution a seven out of ten. I would like to see an improvement in the end-point protection.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Security Consultant at SEE "Systems Engineering of Egypt"
Real User
It is stable and scalable, and the technical support is good
Pros and Cons
  • "The technical support is very good."
  • "Most people are confused about how to use the right integration of the right Fortinet product."

What is our primary use case?

Our primary use case of this solution is to view the texts from our clients to their lawyers. We look for unknown malware and then I also use FortiFabric for integration. 

What is most valuable?

I like the integration between FortiSandbox and FortiClient with FortiGate.

What needs improvement?

It would be awesome if it can be integrated with other solutions. I would like to add one more feature because there are some tricks to deploy integration for all sorts in a product. I had that problem because when I had FortiSandbox, FortiLink, FortiClient, FortiManager, FortiLicense, there was one license for the integration, and the other license was called IOP or FortiAnalyzer. I would like to have one bundle or one license for each device. There should be one orchestrator for the integration because until now there have been two devices, which are the orchestrators for the integration. So most people are confused about how to use the right integration of the right Fortinet product.

For how long have I used the solution?

I have been using this solution for three years now.

What do I think about the stability of the solution?

The solution is very stable and I've never had any issues with stability.

What do I think about the scalability of the solution?

I believe the solution is scalable.

How are customer service and technical support?

The technical support is very good.

How was the initial setup?

Setup and installation is very easy with the Fortinet Portal. If I remember correctly, the deployment took about a week.

What's my experience with pricing, setup cost, and licensing?

There are additional costs that aren't included in the licensing fee.

What other advice do I have?

I will definitely recommend this solution to others. On a scale of one to ten, my rating will be an eight. In the next version I would love to see more integration and more products from other vendors.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Network and Server Engineer at AMiFN
Real User
A solution that has a very good GUI, is easy to set up, and offers good stability
Pros and Cons
  • "he solution's GUI is good."
  • "At least once a week we have a false alarm. This needs to be adjusted so that we get fewer of these occurrences."

What is most valuable?

The solution works very well for us. It's also fast, which is a very valuable aspect.

The solution's GUI is good.

What needs improvement?

At least once a week we have a false alarm. This needs to be adjusted so that we get fewer of these occurrences.

For how long have I used the solution?

I've been using the solution for less than one year.

What do I think about the stability of the solution?

The stability of the solution is okay.

What do I think about the scalability of the solution?

The scalability of the solution is good.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing on the solution is okay; it's not too expensive.

What other advice do I have?

We're a reseller. We use the cloud deployment model of the solution.

I'd recommend the solution. The price point is decent and we've been satisfied with the results so far.

I'd rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1160118 - PeerSpot reviewer
IT Manager at a international affairs institute with 11-50 employees
Real User
Easy to deploy, integrates with all of our Fortinet solutions, and helps protect against email threats
Pros and Cons
  • "The solution is very good because it catches a lot of threats in emails."
  • "The response time from technical support should be improved."

What is our primary use case?

This solution is used to connect to all of our other fabric, including Fortinet solutions such as FortiGate, FortiMail, and FortiClient.

We have this solution deployed on a virtual machine.

What is most valuable?

The solution is very good because it catches a lot of threats in emails.

What needs improvement?

Sometimes, email remains in the queue, which is a problem that we have contacted support about. This is something that needs to be improved.

The response time from technical support should be improved.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

We have approximately four hundred people who use this solution.

We do plan on increasing our usage.

How are customer service and technical support?

Technical support for this solution is good, but the people can take a long time to answer you. Sometimes, by the time they answer our ticket, we have already fixed the problem.

How was the initial setup?

The initial setup is easy. There are instructions to follow.

What about the implementation team?

We deployed this solution on our own.

What other advice do I have?

This is a solution that I strongly recommend.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer761472 - PeerSpot reviewer
Solutions Manager at a tech services company with 1,001-5,000 employees
Real User
Stable and easy to implement, works with FortiMail to protect our network
Pros and Cons
  • "The most valuable feature is the protection and the way it works, the technology is what I like the most."
  • "The licensing can be very confusing. It needs to be simplified."

What is our primary use case?

The primary use case of this solution is email and protection.

We use FortiMail as well, and most of our environment is protected. We don’t have internet access for our users apart from email.

This solution is deployed in the Cloud.

What is most valuable?

The most valuable feature is the protection and the way it works, the technology is what I like the most.

The online information is very good.

What needs improvement?

The licensing can be very confusing. It needs to be simplified.

When choosing FortiSandbox, there are three different types of Licenses, but it doesn’t specify that it is for FortiSandbox, so you have a box for Sandboxing, then a separate box for hardware, and a separate one for the Cloud.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable. I am happy with it.

What do I think about the scalability of the solution?

This solution is scalable.

We have over two thousand users.

How are customer service and technical support?

I have never used technical support.

How was the initial setup?

The initial setup was straightforward.

The information available on-line was helpful during the configuration.

What about the implementation team?

We did not implement this solution through a vendor, we did it ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay, but the licensing can be confusing. For example, if you purchase FortiSandbox, there are three different types of licensing. They have a separate FortiSandbox for the cloud, and for FortiGate. It can be quite confusing.

For being an existing FortiGate customer, they started by giving me one year for free, then I started renewing.

What other advice do I have?

If you are an existing user of Fortinet and familiar with the interfaces of FortiGate and others then it will be easy for you.

I don’t have a business relationship with Fortinet. I am a user.

I would recommend this solution. I don’t have any complaints, so it is difficult to say what I would like to see in the next release.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros sharing their opinions.