Soufiane Bouha - PeerSpot reviewer
Network Security Engineer at MTDS
MSP
Top 5
Highly scalable and offers good support
Pros and Cons
  • "It is a stable solution."
  • "In future releases, I would like to see more automation capabilities."

What is our primary use case?

We use this solution to stay updated on the latest vulnerabilities and attacks. It acts as a database for Fortinet customers to keep their equipment safe and secure.

What needs improvement?

In future releases, I would like to see more automation capabilities. 

For how long have I used the solution?

I have a little experience with this solution. We recently purchased new equipment to upgrade from the old range to the new range. 

We previously used FortiGate 100D and upgraded to FortiGate 100S now. 

What do I think about the stability of the solution?

It is a stable solution.  

Buyer's Guide
Fortinet FortiSandbox
May 2024
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What do I think about the scalability of the solution?

FortiSandbox is scalable. We have more than 1200 users across branch offices and headquarters.

How are customer service and support?

Whenever we reach out to Fortinet, they give a response in time. Till now, we have had positive interactions.

We connect with FortiGate through qualified vendors, especially regarding SLA and responsiveness.

Which solution did I use previously and why did I switch?

I have experience with other solutions like Sophos and CheckPoint. 

How was the initial setup?

 

What about the implementation team?

We have an IT department managing the solution. There are around 30 people in the team. 

What's my experience with pricing, setup cost, and licensing?

FortiSandbox is a subscription that can be purchased from Fortinet directly. Only using FortiSandbox as features purchased as a subscription in the cloud.

We purchased the bundle. So, we got one price for the package. It was a unified package. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vice- Head Of Math Department at a non-tech company with 5,001-10,000 employees
Real User
Top 5
Beneficial analysis options, scalable, and plenty of interfaces
Pros and Cons
  • "The most valuable features of Fortinet FortiSandbox are the analysis options, artificial intelligence, and the many interfaces it provides."
  • "Fortinet FortiSandbox can improve by decreasing the time of analysis response. Other solutions have a better response time, such as WildFire."

What is our primary use case?

Fortinet FortiSandbox is used for threat protection. For example, in emails and the internet.

What is most valuable?

The most valuable features of Fortinet FortiSandbox are the analysis options, artificial intelligence, and the many interfaces it provides.

What needs improvement?

Fortinet FortiSandbox can improve by decreasing the time of analysis response. Other solutions have a better response time, such as WildFire.

For how long have I used the solution?

I have been using Fortinet FortiSandbox for approximately one year.

What do I think about the stability of the solution?

I rate the stability of Fortinet FortiSandbox a four out of five.

What do I think about the scalability of the solution?

I rate the scalability of Fortinet FortiSandbox a four out of five.

How are customer service and support?

I rate the support of Fortinet FortiSandbox a four out of five.

How would you rate customer service and support?

Positive

What other advice do I have?

I rate Fortinet FortiSandbox a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiSandbox
May 2024
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,428 professionals have used our research since 2012.
Network & Cyber Security Specialist at HKICL
Real User
Top 5
Good integration is quicker than other sandbox solutions and is stable
Pros and Cons
  • "Fortinet FortiSandbox is faster than other sandbox solutions."
  • "I would like to have machine learning added to the solution in a future release."

What is our primary use case?

The primary use case is to test our applications.

What is most valuable?

The UI is good.

Fortinet FortiSandbox is faster than other sandbox solutions.

Fortinet FortiSandbox integrates with other solutions.

What needs improvement?

I would like to have machine learning added to the solution in a future release.

For how long have I used the solution?

I have been using the solution for almost three years.

What do I think about the stability of the solution?

Fortinet FortiSandbox is stable.

What do I think about the scalability of the solution?

Fortinet FortiSandbox is scalable.

How are customer service and support?

The technical support is good.

Which solution did I use previously and why did I switch?

We previously used Check Point Sandblast.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation was completed in-house with Fortinet support.

What's my experience with pricing, setup cost, and licensing?

The solution is affordable. There is an additional cost for a support license.

Which other solutions did I evaluate?

We evaluated Palo Alto.

What other advice do I have?

I give the solution an eight out of ten.

Compared to other sandbox solutions, Fortinet FortiSandbox is the most stable.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Security Consultant at SEE "Systems Engineering of Egypt"
Real User
Top 20
Useful customization, integrates well, but performance could improve
Pros and Cons
  • "The most valuable features of Fortinet FortiSandbox are customization, ICAP protocol, and integration with other vendors. Additionally, the security work very well."
  • "Fortinet FortiSandbox should improve its performance and security accuracy to keep competitive with other solutions, such as IBM."

What is our primary use case?

I am using Fortinet FortiSandbox for security in the Fortinet fabric.

What is most valuable?

The most valuable features of Fortinet FortiSandbox are customization, ICAP protocol, and integration with other vendors. Additionally, the security work very well.

What needs improvement?

Fortinet FortiSandbox should improve its performance and security accuracy to keep competitive with other solutions, such as IBM.

For how long have I used the solution?

I have been using Fortinet FortiSandbox for approximately six years.

What do I think about the stability of the solution?

Fortinet FortiSandbox is a stable solution.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiSandbox is good.

How are customer service and support?

The support could improve their knowledge because they acquired other solutions and have yet to gain the knowledge to support them.

How was the initial setup?

The initial setup of Fortinet FortiSandbox was easy. It can take a few days to complete.

What about the implementation team?

The maintenance of Fortinet FortiSandbox is done by two IT managers.

What's my experience with pricing, setup cost, and licensing?

The license for Fortinet FortiSandbox depends on the use case.

Which other solutions did I evaluate?

We evaluated other options before choosing Fortinet FortiSandbox.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiSandbox a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Security Technical Manager at a tech services company with 51-200 employees
Real User
Top 5
Used for malware analysis and easily integrate with various solutions

What is our primary use case?

We use Fortinet FortiSandbox for malware analysis, seamlessly integrating with various solutions such as FortiGate, FortiMail for Mail Security, FortiWeb, and other endpoints. FortiSandbox also supports ICAP integration with FortiWeb, enhancing its capabilities. These integrations can be configured within FortiSandbox, either internally or externally. Additionally, FortiSandbox offers integration with Exchange as an adapter.

What is most valuable?

The integration is easy with other Fortinet products like FortiMail. The technology of sandboxing FortiSandbox can cover it.

Fortinet FortiSandbox has the capability for manual analysis' Unlike its competitors, FortiSandbox offers functionalities such as banning, sniffing, and analyzing traffic in the network. It can connect as a bandwidth analyzer and provide analytics on the network traffic. It's not limited to just sandboxing; it can also operate at the endpoint, firewall, or gateway levels to submit files for analysis and monitor network traffic for analysts.

What needs improvement?

The solution must focus on API integration with other vendors.

For how long have I used the solution?

I have been using Fortinet FortiSandbox as an integrator since 2017.

What do I think about the stability of the solution?

The solution is stable on dedicated appliances like virtual machines. It also depends on the capabilities of the host system, including CPU and RAM.

What do I think about the scalability of the solution?

The solution is scalable. You can configure up to one hundred nodes as workers. Additionally, you can include up to ninety-eight worker nodes in other models, allowing them to function as a cluster.

It has a defense line from zero-day attacks and sophisticated attacks. You will need an EDR solution and the endpoint.

Six persons are using this solution.

How are customer service and support?

Customer support is friendly and has a good team.

How was the initial setup?

A network security engineer can deploy the solution. The organization's IT department manages administration, including application and network security. Multiple administrators may use FortiSandbox, each with their front-end interface for managing it.

What was our ROI?

The solution provide zero-day attacks which benefitted a lot.

What other advice do I have?

If the customer's operating system is supported, there's no need for a custom package. It's straightforward. If a custom operating system is required, it will take longer due to the need for package customization.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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PeerSpot user
Senior Security Consultant at SEE "Systems Engineering of Egypt"
Real User
Top 20
It is stable and scalable, and the technical support is good
Pros and Cons
  • "The technical support is very good."
  • "Most people are confused about how to use the right integration of the right Fortinet product."

What is our primary use case?

Our primary use case of this solution is to view the texts from our clients to their lawyers. We look for unknown malware and then I also use FortiFabric for integration. 

What is most valuable?

I like the integration between FortiSandbox and FortiClient with FortiGate.

What needs improvement?

It would be awesome if it can be integrated with other solutions. I would like to add one more feature because there are some tricks to deploy integration for all sorts in a product. I had that problem because when I had FortiSandbox, FortiLink, FortiClient, FortiManager, FortiLicense, there was one license for the integration, and the other license was called IOP or FortiAnalyzer. I would like to have one bundle or one license for each device. There should be one orchestrator for the integration because until now there have been two devices, which are the orchestrators for the integration. So most people are confused about how to use the right integration of the right Fortinet product.

For how long have I used the solution?

I have been using this solution for three years now.

What do I think about the stability of the solution?

The solution is very stable and I've never had any issues with stability.

What do I think about the scalability of the solution?

I believe the solution is scalable.

How are customer service and technical support?

The technical support is very good.

How was the initial setup?

Setup and installation is very easy with the Fortinet Portal. If I remember correctly, the deployment took about a week.

What's my experience with pricing, setup cost, and licensing?

There are additional costs that aren't included in the licensing fee.

What other advice do I have?

I will definitely recommend this solution to others. On a scale of one to ten, my rating will be an eight. In the next version I would love to see more integration and more products from other vendors.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Security Unit Manager at EEMC
Real User
Good endpoint detection and response, but it needs better technical support
Pros and Cons
  • "The most valuable feature was the EDR, endpoint detection and response."
  • "In the next release, I would like to see machine learning and anti-exploitation included."

What is our primary use case?

The primary use case of this solution is for using FortiSandbox.

The deployment model we are using is on-premises.

What is most valuable?

The most valuable feature was the EDR, endpoint detection and response.

What needs improvement?

FortiSandbox could be improved. Fortinet took some time to include this feature and new technologies.

They have to develop it more, because of the codes, the variables in the number of virtual environments and the number of virtual rules.

They only provide eight or sometimes a maximum of fourteen virtual environments and the competitors are offering two hundred environments, so the number of environments offered it too small and needs to increase. Currently, this is one of the weakest capabilities with FortiSandbox.

The integration has no enforcements, you cannot apply any action, you have to integrate it with Fortinet. For example, if a customer wants to have FortiSandbox, he has to purchase the entire Fortinet profile. This is not an advantage for Fortinet, compared to others that can be integrated easily with any technology and with any vendor. Fortinet will only integrate with itself.

They are not leading in endpoints for FortiSandbox.

The capabilities and features of this solution are not good. They have to enhance and develop the product to compete.

In the next release, I would like to see machine learning and anti-exploitation included.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable. I have not had any issues with stability. It's fine.

How are customer service and technical support?

We face some challenges with Fortinet. Each time we use the technical support, we run into the same problem. We open a ticket and we have to wait until is it escalated to a tier-two or a tier-three level before anyone will address your specific issues. You will never get help on the first level, and it is always directed to another level.

There seems to be a lack of coordinators.

It is possible that on our end we contact them for issues that are on a larger scale, or new issues, never on a basic level. However, it still takes time to get the issue resolved. 

How was the initial setup?

The installation is easy and straightforward.

Which other solutions did I evaluate?

Other companies, the competitors of Fortinet, offer this and in this area, they are better.

What other advice do I have?

We are Platinum level partners, and I am a consultant.

My advice would be to check the web reviews and you will find that Sandbox and FortiClient are not the best.

If you check Gartner, you will see that McAfee and Microsoft are better.

The setup and installation are easy and straightforward.

If you a Symantec endpoint then it's easy and straightforward.

I would rate this solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
CEO at Prosperátor Kft.
Real User
Top 5
Real-time analysis capability of FortiSandbox is beneficial for email analysis and is scalable for enterprise companies
Pros and Cons
  • "The real-time analysis capability of FortiSandbox is beneficial for email analysis."
  • "Not practical for real-time web traffic analysis because users won't wait for the FortiSandbox to complete its analysis before accessing content"

What is our primary use case?

We implemented FortiSandbox in three main steps: planning the infrastructure and topology, setting up dedicated Internet access for the sandbox, and configuring manual uploading and email forwarding. For email communication, we used either FortiMail or BCC/force mirroring solutions. FortiSandbox has successfully identified and blocked email attachments containing threats. 

What is most valuable?

The real-time analysis capability of FortiSandbox is beneficial for email analysis, but it's not practical for real-time web traffic analysis because users won't wait for the FortiSandbox to complete its analysis before accessing content.

What needs improvement?


For how long have I used the solution?

I have experience working with Fortinet FortiSandbox, but it's been about one year since the first implementation.

What do I think about the stability of the solution?

It is stable

What do I think about the scalability of the solution?

The solution is scalable especially suitable for enterprise businesses.

How are customer service and support?

I haven't needed technical support, and while the pricing can be expensive, the performance and security it offers are commendable.

How was the initial setup?

I rate the initial setup of Fortinet FortiSandbox as a little bit difficult due to licensing issues,

What other advice do I have?

I would recommend FortiSandbox for high-security environments like financial or government sectors. Overall, I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros sharing their opinions.