We use the solution for office connectivity instead of LAN. Users are connecting to FortiAP using their wireless adapter.
Network SME at a consultancy with 10,001+ employees
Supports encryption or hashing algorithms and control the APs
Pros and Cons
- "The solution supports recent security components like encryption or hashing algorithms. We can control the APs from FortiGate Firewalls and integrate those APs into FortiGate. You don't have to purchase a separate controller for it."
- "The improvement factor could be in APs. Also, it could have a control, like MAC address."
What is our primary use case?
What is most valuable?
The solution supports recent security components like encryption or hashing algorithms. We can control the APs from FortiGate Firewalls and integrate those APs into FortiGate. You don't have to purchase a separate controller for it.
What needs improvement?
The improvement factor could be in APs. Also, it could have a control, like MAC address.
The report provides the hostname, device name, and IP address. However, it would be better if it also provided the user ID.
For how long have I used the solution?
I have been using Fortinet FortiAP for four to five months.
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Fortinet FortiAP
March 2026
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What do I think about the stability of the solution?
I haven't encountered any issues related to the signal strength. Stability depends on the number of APs you install in the office. You won't even realize any lag whenever switching between two AP connections.
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I deployed around 16 APs.
I rate the solution’s scalability a nine out of ten.
Which solution did I use previously and why did I switch?
The UI is better than Cisco. It is easy to install and configure.
How was the initial setup?
Deployment is not complex. Once it is in the network, it is recoverable to the FortiGate. We can easily deploy one instead of going one by one APs. We can deploy a number of APs at the same time.
What's my experience with pricing, setup cost, and licensing?
The product is cheaper than Cisco. I rate the product’s pricing an eight out of ten, where one is expensive and ten is cheap.
What other advice do I have?
The FortiAP configuration process is very easy. It is very easy to configure those APs because when you manage them with FortiAP, you have to plug them into the network cable. Once FortiGate discovers them, we must configure a single profile for all those APs. Once we map that profile, it will be automatically configured.
FortiAP meets the client's requirements. These features are already available in Fortinet products. If you're asking about data importing, these APs are already controlled using FortiGate. Using FortiGate, we can export data, generate reports, and monitor client activity, including identifying the top talkers.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Cyber Security Engineer at a tech services company with 51-200 employees
Easy to manage with a simple setup and fair pricing
Pros and Cons
- "We really don't need to call technical support. Any time we have had to call, they've been great."
- "The wireless functionality is not the best."
What is our primary use case?
We deploy it for our clients, in conjunction with the FortiGate and FortiSwitch for their wireless networking connectivity.
How has it helped my organization?
When you deploy it with those other tools, the FortiGate and the FortiSwitch, it's very easy to manage from an administrative perspective. You can manage it from the same online interface that you can manage the switch and the firewall from. It's all kind of baked into the same console, to where you don't have to log in to your AP management, and you don't have to log in to switch management. Instead of having four or three different things to monitor and manage, it's all in one console.
What is most valuable?
The ease of management is excellent.
What needs improvement?
The wireless functionality is not the best. If they focus a little bit more on fine-tuning the wireless and how it works, that would probably be the area for improvement.
It's pretty standard in the industry. There isn't anything that sets it apart.
For how long have I used the solution?
I've been using the solution for a little over four years.
What do I think about the stability of the solution?
I'd rate the stability between six or seven out of ten. It's not the best wireless product out there.
What do I think about the scalability of the solution?
The scalability is very good. I'd rate it between an eight and nine out of ten. Based on the model number of firewalls that you have, you can manage a specific number per model. It's pretty easy to scale.
How are customer service and support?
We really don't need to call technical support. Any time we have had to call, they've been great.
How was the initial setup?
The solution was very easy to set up.
What was our ROI?
We have seen an ROI.
What's my experience with pricing, setup cost, and licensing?
As an enterprise solution, it is priced pretty well for the market. For a consumer-level product, it's a bit high in terms of cost.
What other advice do I have?
For other wireless products, you can just plug in and let them run. You really need to fine-tune your settings for this solution, however. You need to go to the site and do your homework in order to get the most out of your product. You should do a wireless survey and things of that nature to set it up for success.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiAP
March 2026
Learn what your peers think about Fortinet FortiAP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Information Technology Technician at Smoothtel & Data Solutions Ltd
With a straightforward setup phase in place, it is also easy to learn for users
Pros and Cons
- "The product's initial setup phase was easy, especially with FortiGate or your FortiManager in place."
- "The product fails to offer default access points to deal with the areas revolving around configurations."
What is our primary use case?
I use the solution in my company to broadcast WiFi across various departments.
What is most valuable?
The most valuable features of the solution stem from the way the solution gets connected with Fortinet FortiGate. You can easily manage Fortinet FortiAP on Fortinet FortiGate. You can check who all are logged in, and mark their MAC addresses, and look at the website they visit. You can also upgrade the firmware, especially if you have good, suitable, or new firmware.
What needs improvement?
The product fails to offer default access points to deal with the areas revolving around configurations. From an improvement perspective during the deployment phase, direct access points that can be connected to the web browser to take care of the configuration part instead of relying on FortiGate or FortiManager should be available. I would like the product to add default access points to help with first-time installation processes and even continuous configurations. During some issues, you can log in to the web page with the help of the default access point and sort out the problems without having the need to go to FortiGate or FortiManager.
For how long have I used the solution?
I have been using Fortinet FortiAP for two to three years. My company is a customer of Fortinet.
What do I think about the stability of the solution?
The product is not really stable since most of my company's clients complain that the access points get disconnected after two years of use. If you want to connect the disconnected access points back into your environment, you have to restart it since it keeps turning on and off.
What do I think about the scalability of the solution?
My company handles around six clients who use the solution.
How are customer service and support?
I have contacted the solution's technical support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase was easy, especially with FortiGate or your FortiManager in place.
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
The devices under Fortinet are not expensive. The solution's licensing part is expensive.
Which other solutions did I evaluate?
My company chose Fortinet FortiAP since we have many departments where we don't want to use multiple ports and cables. In my company, we felt that access points could help facilitate or broadcast the internet connection across the organization. My company preferred to use Fortinet FortiAP for some of our clients with large offices since they require something that allows you to easily close machines and start by simply having to choose the login options in the access points.
What other advice do I have?
It won't be easy to connect to the internet or WiFi if you have many users or staff members in your organization. If you have Fortinet FortiAP in place, you need not keep plugging the cable in and out of your organization to get connected to the internet. The product works well in huge environments requiring a tool with the ability to penetrate deeply.
It is pretty easy to learn about the product. It doesn't take much time to learn about the product.
The real-time spectrum analysis of the tool has improved wireless network operations, especially if you have an SSID. With SSID in place, the access points get connected no matter how far departments are from each other within the organization.
The product provides you with the details of the people who are logged in and also gives you the MAC addresses of those devices, after which you can easily trace where such devices are connected in case any issue arises. It also provides you with details on how the devices are being utilized by users. The product also offers ease in troubleshooting procedures.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Technical Manager at PSR
Allows users to manage everything using a single console but needs to improve on the support offered
Pros and Cons
- "The product's deployment phase is very easy since its documentation part is available in the public domain."
- "The support offered by the solution has certain shortcomings, making it in areas where improvements are required."
What is our primary use case?
Our company suggests Fortinet FortiAP depending on the client's requirements. My company is involved in generating the heat map for FortiGate. Based on the requirements of our company's customers, we suggest the product's models to them.
What is most valuable?
The valuable feature of the solution that stands out from The Other products in the market is the fact that with Fortinet FortiAP, users can manage everything using a single console, especially if they use Fortinet-related equipment. With a single dashboard, users can manage everything very easily. Even the management of alert correlations is easy with the tool. If you use different vendors, managing the configurations and all the differences will be difficult, as you will have to manage different consoles.
What needs improvement?
Fortinet FortiAP is a scalable solution. Nowadays, all vendors provide scalability. If you are upgrading any Wi-Fi switch to a higher model, then the switch needs to be replaced, which is one of the only problems for the existing customers.
SQL is an area in the product that needs improvement. The support offered by the solution has certain shortcomings, making it in areas where improvements are required. Considering the product's support available in India, people mostly go for the premium support, which is considered to be the best. Despite going for premium support services, it is very difficult to get help from Fortinet's technical team since it may take up to 48 hours and may involve emails, making it a cumbersome process.
For how long have I used the solution?
I have been using Fortinet FortiAP for more than ten years. My company has a partnership with Fortinet.
What do I think about the stability of the solution?
A few months ago, Fortinet found some vulnerabilities in FortiOS, after which they suggested all the users upgrade to FortiOS, and at that particular point in time, I saw that the OS was not stable. Whenever our company upgraded all the access points, switches or the firewall, we saw some fluctuations.
When Fortinet came out with the new version of the solution, everything became stable.
What do I think about the scalability of the solution?
My company mainly provides the product to SMBs and also to one entity that focuses on an enterprise-level customer.
How are customer service and support?
I rate the technical support a four out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Nowadays, nobody uses WLC since everything is all about cloud-based solutions. People mostly prefer Aruba and Meraki for wireless solutions. I have worked with Aruba and Meraki. Meraki is far better than Fortinet FortiAP since we can manage the previously mentioned tool from anywhere. With Meraki, access points are available. Even with mobile phones, my company can configure and manage Meraki products while getting access to logs. Aruba has been coming up with some AI technology that can help us with minor areas where troubleshooting is required. I work with Meraki SD-WAN. All products from Meraki support Meraki SD-WAN. My company uses Unified Threat Management, but it is handled by a different team.
How was the initial setup?
The product's deployment phase is very easy since its documentation part is available in the public domain.
One access point can be deployed in 30 minutes.
The number of people required to deploy the product depends on the size of the project. If it is a big project, there will be more people involved in the deployment process. At least two engineers are required to take care of any of the tool's implementations.
What was our ROI?
Speaking about Fortinet FortiAP's impact on our company's operational costs or productivity, I would say that the tool is cost-effective, especially when compared to Meraki or Aruba.
What's my experience with pricing, setup cost, and licensing?
The product is available at a very comfortable price for my company compared to the other products available in the market. The prices of products from Meraki and Aruba are high compared to those of Fortinet. There are many competitors of Fortinet in the market attempting to offer their products at a better price.
What other advice do I have?
In terms of the challenges I have faced with the integration of Fortinet FortiAP into our company's infrastructure consisting of other systems problems, I would say that the problem arises when you try to configure WiFi switches, and the integration part becomes very difficult.
In India, people prefer other products over Fortinet FortiAP since people look at the budget first and then the technology part. Users will have to opt for the paid support services offered by Fortinet.
I rate the solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Technology Specialist at a comms service provider with 51-200 employees
Reliable product with efficient security features
Pros and Cons
- "The setup was straightforward."
- "There is room for improvement in the product by expanding the number of SSIDs that can be broadcast."
What is our primary use case?
We primarily use the platform to extend our network within the organization, segmenting various departments effectively.
What is most valuable?
The ability to select which SSIDs I want to be broadcasted on which FortiAP has been particularly valuable. We integrate it with FortiGate, allowing us to monitor and set up everything through a single console.
What needs improvement?
There is room for improvement in the product by expanding the number of SSIDs that can be broadcast.
For how long have I used the solution?
I've been using Fortinet FortiAP for five years.
What do I think about the stability of the solution?
The stability of the platform is very high. We've encountered minimal issues.
What do I think about the scalability of the solution?
The product is highly scalable. However, there are a few limitations. I rate the scalability an eight.
How are customer service and support?
While I haven't personally used technical support, the available information and training resources are commendable.
Which solution did I use previously and why did I switch?
I found FortiAP more reliable than other solutions I've encountered. We evaluated other options, but FortiAP stood out for its reliability, security, and ease of use.
How was the initial setup?
The setup was straightforward. Deployment time and steps vary due to testing processes and different scenarios.
I rate the process a ten out of ten.
What about the implementation team?
We implemented the platform with the help of our in-house team.
What was our ROI?
We've been able to utilize more of our building space efficiently, resulting in improved productivity.
What's my experience with pricing, setup cost, and licensing?
I'd rate the product pricing a seven out of ten. We purchased perpetual licensing, and additional costs may vary depending on the services acquired from Fortinet.
What other advice do I have?
I rate Fortinet FortiAP a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Analyst at a government with 201-500 employees
Helps secure network access, is easy to deploy, and offers good support
Pros and Cons
- "The most valuable aspect of Fortinet FortiAP is the support."
- "I would like to have automation capabilities that would help us reduce the configuration steps."
What is our primary use case?
We use FortiAP for some of our firewalls.
How has it helped my organization?
Our network is segmented, and we use an access control list in conjunction with our Fortinet FortiAP wireless access points to secure network access.
The integration with the Fortinet security ecosystem has been good. It helps save time with the configuration instead of having to go one by one.
What is most valuable?
The most valuable aspect of Fortinet FortiAP is the support.
What needs improvement?
I would like to have automation capabilities that would help us reduce the configuration steps.
For how long have I used the solution?
I am currently using FortiAP.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiAP eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Fortinet FortiAP eight out of ten.
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment is straightforward.
What was our ROI?
Fortinet FortiAP provides a good return on investment because of all the features it offers.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAP offers a more cost-effective solution compared to Palo Alto and Check Point.
What other advice do I have?
I would rate Fortinet FortiAP eight out of ten.
I would recommend Fortinet FortiAP for the support it offers and the lower cost compared to other more expensive solutions like Palo Alto and Check Point.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical manager at Djamboree
It's a reliable solution that's good for a basic office environment
Pros and Cons
- "I like FortiAP's performance and stability. The reporting is also quite good."
- "FortiAP could be a little cheaper."
What is our primary use case?
We use FortiAP internally for our office network.
What is most valuable?
I like FortiAP's performance and stability. The reporting is also quite good.
What needs improvement?
FortiAP could be a little cheaper.
For how long have I used the solution?
I have used the core features of FortiAP for about a year.
What do I think about the stability of the solution?
FortiAP is quite stable once deployed.
What do I think about the scalability of the solution?
FortiAP is scalable, but it's somewhat complicated to add new units. We use it for a small office with only 30 or so users.
How are customer service and support?
I get support from a local partner. They were easy to deal with and knew what they were doing.
How was the initial setup?
The setup process is a little complicated. I deployed FortiAP by myself, and it took a couple of days. Using the online option, you can set it up immediately. There's a code you need to use. You need to connect to the Internet to customize the system. It's a little bit broken,
What's my experience with pricing, setup cost, and licensing?
FortiAP is more expensive than some other options.
What other advice do I have?
I rate FortiAP eight out of 10. It isn't my first choice, but FortiAP is good for a basic office environment. It initially requires somebody with IT experience to set it up, but once it's good once it's running.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineering Director at a tech services company with 51-200 employees
Easy to deploy and integrate, but the price is high
Pros and Cons
- "FortiAP's integration using SSID configuration for the input/output makes deploying permission rules easier."
- "The security integration between the network and firewall has room for improvement."
What is our primary use case?
FortiAP is utilized to offer wireless network access, and we have employed it across various industries, including banking, warehouses, and hospitals.
What is most valuable?
FortiAP's integration using SSID configuration for the input/output makes deploying permission rules easier.
What needs improvement?
The security integration between the network and firewall has room for improvement.
For how long have I used the solution?
I have been using FortiAP for ten years.
How are customer service and support?
The quality of Fortinet technical support was superior five years ago. However, it has declined over the last few years.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and FortiAP is easily integrated with FortiSwitch and FortiGate.
What's my experience with pricing, setup cost, and licensing?
The price is comparable to Cisco and Aruba, but the quality is not on the same level. Therefore, I believe that FortiAP should be sold at a lower price point.
On a scale of one to ten with ten being the most expensive, I would rate FortiAP a six.
What other advice do I have?
I would rate FortiAP a six out of ten.
In Brazil, organizations often lack the necessary manpower to sustain distinct teams for wireless, networking, and security functions. Typically, all three of these areas are managed by a single team. FortiAP assists us in effectively overseeing and safeguarding our wireless networks within such contexts.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: March 2026
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