I would say the service profiles of UCS for the compute aspect, cluster Data ONTAP, and NDO.
Sr Sys Engineer at a government with 1,001-5,000 employees
With our VMs and Hyper-Vs, it allows us to stand up a cluster easier and ensures consistency between clusters. The orchestration and automation, however, could be better.
What is most valuable?
How has it helped my organization?
I would say that we have about 700 VMs and I think 30 HyperV’s, so we can stand up a cluster much easier, and it ensures consistency between our clusters.
What needs improvement?
I think that the orchestration and automation could be better. I think there are tools out there for it, we just don’t have them deployed. It’s an area that I think our organization could do better at.
What do I think about the stability of the solution?
The stability of the solution has been very good; it's very stable.
Buyer's Guide
FlexPod XCS
June 2025

Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the scalability of the solution?
I would say that its very scalable, as it meets and exceeds our needs.
How are customer service and support?
I’m more on the storage side and NetApp is excellent. Cisco, whom I dealt with in my last job, I found them to be quite good.
How was the initial setup?
I would say the setup was fairly straightforward but I’ve been working with FlexPod for about five years so my perspective may be a bit skewed.
What other advice do I have?
I would say that you should at least consider it. Although it does require some cross-team collaboration, how you work together and combine things depends on your political and cultural relationships within your team. It can be a cross-domain kind of experience.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sr. Systems Architect at a financial services firm with 501-1,000 employees
It has a validated design and architecture in a stable and scalable solution that expands with just the addition of more clusters.
Valuable Features
I think the validated design and architectures, and being able to call one of the parties for support and they can fix your problem is great.
Improvements to My Organization
We are installing our first NetApp component, and we are doing FlexPod certification as well. I think VDI will improve and the new storage system we are currently installing will help that as well.
Room for Improvement
I think that at this point I don’t know yet – it all sounds good.
Use of Solution
We have been using the components (VMware, Cisco and IBM) since 2001.
Stability Issues
I think it’s very stable.
Scalability Issues
Scalability is even better – you can expand it very easily with the clusters.
Customer Service and Technical Support
I would say that I don’t have much experience yet, but I look forward to being able to call one place instead of moving from vendor to vendor when there is an issue.
Initial Setup
It's pretty straightforward.
Implementation Team
We're using a vendor team.
Other Advice
I’d say its worth looking into – the community using it is a great resource.
Peer reviews are very important, as you're not getting a sales pitch, but real information.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
FlexPod XCS
June 2025

Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Storage Engineer at Expedia
The Citrix portion makes your desktop available anywhere on any platform with any OS. However, it has three to four technologies and someone needs to sort out which problem is whose responsibility.
Valuable Features
The most valuable feature is the fact that it’s a complete package, that’s the biggest advantage, and it can be rolled out pretty quickly. The last company I was at, we rolled it out in 90 days, and that was a pretty big environment.
Improvements to My Organization
The Citrix portion of it for one, as your desktop is available anywhere on any platform, and with any OS. You can really use it anywhere, even on an iPhone in a movie theater if you need to, although I don’t recommend it.
Stability Issues
Very stable, it's highly available with only .9999 downtime, not .99999, which is an uptime designator.
Scalability Issues
We have found it to be very scalable, and that it affords you a lot of options.
Customer Service and Technical Support
We had a partner work with us and so it was really good. The only drawback is that you have three to four technologies, and you need someone to sort out which problem is whose responsibility. Our project manager took that on as a deliverable, and ran incident management for the solution.
Initial Setup
Initial setup was very straightforward.
Pricing, Setup Cost and Licensing
The cost is an issue – it is not a cheap solution and the other piece of it, is that for EMC users (like my current company) it may not be relevant. We had 80% EMC usage so it wasn’t relevant for us. We could have used the FlexPod EMC but I think cost was the main issue there.
Other Advice
Peer reviews are very important in our research.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Administrator at Plexus Corp.
We like the streamlined integration for our data centers, although setup misconfigurations can cause outages.
Valuable Features
The most valuable feature has been the single stream of support. We no longer have to go between vendors to see where the problem lies, so we avoid finger pointing, etc.
Also, we like the streamlined integration for our data centers. As we deploy new sites, or refresh hardware, we know what specifications we are installing ahead of time.
Room for Improvement
I think that new developments in what each vendor offers that makes the overall system easier to configure and manage could be better. Customers could be more aware of what to plan for in the future to be able to scale and grow. It depends what the technologies and protocols are in the environment.
Stability Issues
It's been very stable, we have not had many outages, and if we have, there has been a misconfiguration during setup. However, once it's fully deployed, it's been smooth.
Scalability Issues
The scalability has been great, whether it's VMware, or if you need more blades, or storage that needs to grow is also easy to expand. We went through a storage expansion, but we built the network portion a bit bigger so it was ready for the expansion. We had physical ports available, it's things like that.
Customer Service and Technical Support
The support has been good. We’ve had issues that once we got to the bottom of the specific issue there were struggles with the individual vendors, but overall once they analyze the problem, we are pointed in the right direction.
Initial Setup
The initial setup was a learning curve, but once we got the hang of it, it wasn't too bad.
Other Advice
It’s not perfect, nothing is, but it’s very good. I would say that it’s definitely worth the investment just for the ease of implementation and the pre-qualified support packages that are included. You know that the architecture and the implementation/environment will be supported by all vendors involved.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Engineer at a energy/utilities company with 10,001+ employees
It has a single-vendor support model in which NetApp and Cisco are support partners so there's no finger-pointing. Reporting, though, could be improved.
Valuable Features
I would say that the most valuable feature is the single-vendor support model. NetApp and Cisco are partnering in the support so you don’t have the finger pointing.
Also, the fact that the hardware and software is pre-qualified to work together and supported by each vendor is good.
Room for Improvement
I think that it could be improved in terms of the reporting, but really that is pretty good as well, so I cannot think of anything that can be improved.
Use of Solution
Stability Issues
We have zero stability problems.
Scalability Issues
The scalability on paper is great. We know that it's scalable, but we have not scaled since we bought it.
Customer Service and Technical Support
Technical support is excellent.
Initial Setup
The setup was complex, but mostly because of our environment. It wasn’t difficult but it was complex.
Other Advice
I would say that it’s a great solution for customers who want to guarantee out-of-the-box compatibility and performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Solutions Architect at a financial services firm with 501-1,000 employees
The fact that everything is certified together means we don’t have to do much, although initial setup seems to be complex because we have UCS in place and are adding a NetApp cluster.
What is most valuable?
I think the most valuable features are the architecture and the support from Cisco and NetApp. The fact that everything is certified together means we don’t have to do much.
What needs improvement?
At this point, it's doing everything we’ve asked.
For how long have I used the solution?
We’re still implementing it.
What do I think about the stability of the solution?
It seems to be very stable. We’re kind of early on, just started the integration, but so far so good as it's more stable than our old platform, IBM.
What do I think about the scalability of the solution?
We’re a fairly small shop so it will scale beyond what we need for it.
How are customer service and technical support?
The solution is verified so there is less explaining that needs to be done. Depends on what the issue is, but they will be more versed to handle those questions.
Which solution did I use previously and why did I switch?
Our old platform was IBM.
How was the initial setup?
The initial setup seems like it will be kind of complex because we have the UCS in place, and are adding a NetApp cluster. It would have been simpler if we were doing a full refresh instead of piecemeal.
What other advice do I have?
It's worth evaluating. Having the certified architecture certainly helps when it comes to design and testing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at Thin Technologies
The nexus code has been solid, but the licensing for fabric interconnects could be better.
Valuable Features
The most valuable feature is the flexibility because it scales to meet your needs. You don’t have to buy, like with other converged solutions where you have to buy hardware and storage at the same time, here you buy what you need.
Stability Issues
It’s very stable, especially now. In its infancy UCS had its problems, but now it's rock solid. The nexus code has been rock solid. NetApp is bullet proof. Everything has to be configured correctly.
Customer Service and Technical Support
If you have FlexPod support, you have the support because you have Cisco and NetApp working on the same case to get the problem solved. Sometimes, vendors will pass off problems to one another, here they work hand in hand.
Initial Setup
Configuration can be daunting the first time you look at it, but once you’ve done it a few times it's less so. There are a lot of little setting you have to make sure you configure, and every time it is a little different.
Pricing, Setup Cost and Licensing
Licensing for fabric interconnects could be better. If you want to enable more ports, you have to buy licenses which can be costly, and you have to go back to Cisco and start the process again. It’s not a cheap product.
Other Advice
I work with the support side. Having the support structure, having the availability of one line and, having two vendors for that one call is a huge advantage over other solutions.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at Thin Technologies
It's scalable out or up: if we need hardware or more storage, we just buy them separately. However, the UCS firmware code upgrade can totally stall and become a brick.
Valuable Features
Scalability is, to me, the most valuable feature, as it's easily scalable out or up. If we need hardware we buy it, and if we need more storage we can buy that separately. The profile/policy-driven profiles and initial config can take a while, but once it's done deploying, a new server is done very rapidly.
Room for Improvement
The UCS firmware code upgrade can totally stall- it’s a brick. Cisco support has been able to help us, but this can be better. They've destroyed equipment and I have lost a few days of deployment.
It’s an expensive product for sure. It’s a Ferrari price for a Ferrari. Not perfect but a very good solution.
Stability Issues
It’s super stable, especially after the v2.2 release, which has been awesome in terms of bug fixes and feature sets. It’s very reliable.
Scalability Issues
Outward scalability is incredible. I did a customer site to help expand their development (a university in New York) and I helped them scale. They started with a large deployment, and now they have expanded out within a short time. They are experiencing awesome scalability from the NetApp model.
Customer Service and Technical Support
Technical support is amazing, that’s the reason people buy it. Otherwise you have to buy separate contracts. Cisco and NetApp work so well together, and it's unheard of for hardware vendors to do that.
Initial Setup
You have to do due diligence to configure the settings correctly.
Pricing, Setup Cost and Licensing
Don’t let the price point scare you away because what you’re gaining is not only scalability, but a product that is easily manageable.
Other Advice
You have the functionality that UCS brings, and that NetApp bring, in terms of their replication and backup products. It's got great potential. Don’t set it up by yourself, pay the professionals, as if it's deployed incorrectly, it can create giant headaches.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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