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Emambou Ulrich - PeerSpot reviewer
Product Designer at a healthcare company with 11-50 employees
Real User
Top 5Leaderboard
Mar 4, 2026
Collaborating in real time has transformed creative prototyping and now keeps our branding consistent
Pros and Cons
  • "At the end of the day, I feel that I do not really have to leave the tool to do all this creative work, because I can get from the idea to a working prototype on Figma without thinking about any other tool."
  • "Typing a prompt to express what I have in mind is quite complicated."

What is our primary use case?

Everything that concerns creative work, getting to express what I have in my mind visually, and anything that concerns rapid prototyping is how I use Figma.

Recently, I took part in a hackathon where I used Figma for rapid prototyping to build a solution that aimed to solve the issues of waste management in Cameroon. Figma helped me in three ways: first, it allowed me to collaborate with my team members; second, it helped me visualize what I had in mind in a way that made sense; and third, it gave me a lot of tools that helped me give a visual meaning to the particular solution we found. So that is how I use Figma for rapid prototyping, and at the end, we were able to win first place at that hackathon, which I was really glad about.

Using Figma in that hackathon made a difference for my team because we were all already used to the tool, so we chose it as the best option. We were a bit biased when it came to choosing a particular tool since Figma has been our go-to for different collaborations.

I can add that there is a cool new feature introduced by Figma recently that allows you to transform images into vectors, and I was able to use that feature to generate custom illustrations that matched our brand. That is something specific I can recall from that particular encounter.

What is most valuable?

The best features Figma offers, in my experience, are mostly the AI-powered features, including image generation, background removal, image resolution booster, and image vector feature. Figma comes with a lot of hands-on shortcut keys that allow me as a designer to make abstraction of the tool and just focus on the creative work, which is solving problems.

Out of those features, right now I find myself using image generation the most. It is quite powerful.

Something remarkable about Figma is the fact that the team is working relentlessly on making sure that designers do not lack anything. They constantly update and provide a lot of hands-on tools. At the end of the day, I feel that I do not really have to leave the tool to do all this creative work. I can get from the idea to a working prototype on Figma without thinking about any other tool.

Positively, Figma has impacted my organization a lot because it is our main source of truth when it comes to designing and keeping track of our branding. Anything that concerns creative work has been done on Figma.

What needs improvement?

I have in mind that if there was a way Figma could build something that will enable designers to quickly move from an idea to having it generated on the canvas in a way that reflects exactly what I had in mind in the fastest way possible, that would be great. If it were possible to get what I have in mind, an idea for a particular design, and make it in such a way that it just comes into Figma, that would be ideal.

Typing a prompt to express what I have in mind is quite complicated. There might be certain things I might not necessarily know how to explain in a way that a chatbot would understand. Being able to spot exactly what I have in my mind and just put it out there into Figma canvas would be a great game changer.

For how long have I used the solution?

I have been using Figma for about five to six years.

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Figma
April 2026
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Which solution did I use previously and why did I switch?

In the past, I used Adobe Photoshop for visual design, but I rapidly found out that there was an issue with real-time collaboration with other people. When I switched to Figma, it was a huge relief because from then on, I could triple my workflow. In the past, I used WhatsApp to communicate. For instance, if I was working on the homepage and another designer was working on the notification page on a mobile app design, I had to constantly go back and forth with communication using WhatsApp, and it was very hectic. The collaboration that way was really hectic. When I switched to Figma, everything was very improved because I could easily observe what everybody was doing within one Figma file instead of constantly chatting about what I should do and what others were currently doing. That saved me a lot of time.

What other advice do I have?

I mostly use Figma, but I do not know how Figma was set up within my organization. I was added to the organization as a designer and I am just working. I do not have that insight. My review rating for Figma is nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 4, 2026
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Usman Raza - PeerSpot reviewer
Webflow Developer at a tech services company with 5,001-10,000 employees
Real User
Top 10
Sep 16, 2025
Has improved my workflow for web design and prevents file loss during collaboration
Pros and Cons
  • "Having everything hosted on the web is one of the best features."
  • "In the free version, because we are designers, we don't always have access to the paid version. While the pricing is totally fine for paid workspaces, the free version needs better security locks so other users cannot duplicate content."

What is our primary use case?

I am a web designer and developer, a Webflow developer, so I use Figma mostly for creating website designs or mockups for clients, preview links for clients, or web design most of the time.

What is most valuable?

Having everything hosted on the web is one of the best features. Previously, when I was using XD before Figma, we would often lose files or they would become corrupted.

Figma provides better reliability compared to XD where we frequently lost files and were unable to create backups.

What needs improvement?

In the free version, because we are designers, we don't always have access to the paid version. While the pricing is totally fine for paid workspaces, the free version needs better security locks so other users cannot duplicate content.

Overall, I would rate it nine just because of these security issues.

For how long have I used the solution?

I have been using Figma for almost seven years, approximately six and a half years.

What do I think about the stability of the solution?

At one point in time, Figma experienced a server outage.

How are customer service and support?

I have connected with support once in the past two and a half years.

Their service deserves a 9.5 rating because they begin working on issues immediately.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Figma, I used XD. Everything being hosted on the web in Figma is superior because in XD we often experienced lost or corrupted files.

How was the initial setup?

The Figma setup is super simple, allowing users to log in directly through Google or email.

Everything is handled within Figma itself without requiring additional configuration.

What other advice do I have?

It would be super cool if you could implement these changes. I am currently working with three companies.

I rate Figma 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 16, 2025
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Figma
April 2026
Learn what your peers think about Figma. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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reviewer2755704 - PeerSpot reviewer
Software Engineer at a media company with 201-500 employees
Real User
Top 20
Sep 9, 2025
Collaborative design and organization improve workflows but notifications need enhancement
Pros and Cons
  • "Figma has positively impacted our organization because we just live in Figma and certain teams just live in Figma all the time, which has really allowed us to make sure that our designs are consistent and that there is a standard way of producing those designs and consuming those designs."
  • "Figma has positively impacted our organization because we just live in Figma and certain teams just live in Figma all the time, which has really allowed us to make sure that our designs are consistent and that there is a standard way of producing those designs and consuming those designs."
  • "One negative aspect about our main use case or how we used Figma in that project is that the notifications were a little bit difficult to follow."

What is our primary use case?

My main use case for Figma is to design pages for the website and new features and functionality. I haven't been doing it so much lately, but I definitely used to use it quite a bit more, designing new features, although I don't actually do the design, as there's a design team that works on it.

One of the projects I worked on with Figma is a CMS system.

Figma really helped clarify the requirements during the design and planning of the CMS for analysis articles because the designers would create a visual for the CMS, how it would work, and then we would iterate on it. It was a combination of design and then collaborating and iterating on the design.

What is most valuable?

The best features Figma offers include the ability to create a design system, which the designers really appreciated, as well as the organization of design assets for the purposes of development. I would say those are the two main features.

The design system feature and the organization of design assets help our team by ensuring that the team is better able to conform to the design system. By managing the design system within Figma, it's easy for other designers to pull out materials and to quickly build new designs based on our existing design system.

Figma has positively impacted our organization because we just live in Figma and certain teams just live in Figma all the time, which has really allowed us to make sure that our designs are consistent and that there is a standard way of producing those designs and consuming those designs. It's standardization of the design process and it has an influence on our entire website.

What needs improvement?

One negative aspect about our main use case or how we used Figma in that project is that the notifications were a little bit difficult to follow. For example, if a designer marks up some part of Figma, we don't necessarily know about it on the product side, and it's hard to keep track of all of that, especially when we use Slack for our regular workflow.

Figma can be improved by enhancing the notifications to let people know that there's a new message in Figma, just to make sure that people see the notification that it's meant to go to the person who's meant to receive it.

For how long have I used the solution?

I have been using Figma for probably a couple of years, about two or three years.

What other advice do I have?

The advice I would give to others looking into using Figma is that it's a great tool. I rate Figma seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2025
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Usha Sista - PeerSpot reviewer
Service designer at a consultancy with 10,001+ employees
Real User
Top 10
Jul 25, 2024
Intuitive platform with efficient collaborative features
Pros and Cons
  • "The platform is scalable for small—to medium-sized enterprises."
  • "The product could be improved by addressing performance issues such as slowness, particularly with heavy or high-resolution images."

What is our primary use case?

My primary use case for Figma is designing a hybrid superannuation solution. It involves a web-based and human-based approach, utilizing Figma as the product's base components.

What is most valuable?

The platform's most valuable features are its collaborative capabilities and interactive components. Sharing prototypes with multiple stakeholders and receiving immediate feedback is highly beneficial. The interactive features are useful for checking how designs work on different devices.

What needs improvement?

The product could be improved by addressing performance issues such as slowness, particularly with heavy or high-resolution images. It can lead to lag and slow file loading times.

What do I think about the stability of the solution?

The product can sometimes be unstable, especially with heavy files and high-resolution images, leading to lag and performance issues.

What do I think about the scalability of the solution?

The platform is scalable for small—to medium-sized enterprises.

Which solution did I use previously and why did I switch?

I previously used BlendedViewer but switched to Figma due to its superior collaborative features.

How was the initial setup?

The initial setup was straightforward, primarily requiring compatibility with browsers or Windows versions.

What about the implementation team?

We implemented the product with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

Figma's pricing is reasonable and accessible for both small and large firms.

Which other solutions did I evaluate?

I evaluated other options, such as Adobe XD, and found Figma more intuitive and interactive.

What other advice do I have?

While Figma is effective, managing file sizes and layers to mitigate performance issues is essential.

I rate it an eight. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shailin Patel - PeerSpot reviewer
Product Manager at Vetsource
Real User
Sep 6, 2022
Project sharing solution used to visually present ideas for different features and makes it possible to create templates
Pros and Cons
  • "The way you can create templates is probably most helpful because it gives us a way to very quickly play around and test ideas and different types of layouts."
  • "The way you can create templates is probably most helpful because it gives us a way to very quickly play around and test ideas and different types of layouts."
  • "One of the areas for improvement is the onboarding experience. When you first starting using Figma, it can be a little confusing. It would be useful to have some guidance and direction."
  • "One of the areas for improvement is the onboarding experience. When you first start using Figma, it can be a little confusing."

What is our primary use case?

There are two primary use cases. It is used to be able to visually present ideas for different features with our existing templates that we already have created inside of Figma. We also use it to create clinical prototypes for user testing.

What is most valuable?

The way you can create templates is probably most helpful because it gives us a way to very quickly play around and test ideas and different types of layouts. 

What needs improvement?

One of the areas for improvement is the onboarding experience. When you first starting using Figma, it can be a little confusing. It would be useful to have some guidance and direction. 

For how long have I used the solution?

I have used this solution for a year and a half.

What do I think about the stability of the solution?

This is a stable solution. 

Which solution did I use previously and why did I switch?

Prior to Figma, we used PowerPoint.

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

Don't be intimidated by the user interfaces, especially if you're using it for the first time. You usually have to spend three to four hours playing around to get a full grasp of how it works.

Once you get used to using it, it is very intuitive.

I would rate this solution a 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1785030 - PeerSpot reviewer
Web UI Designer at Brinov
User
Feb 17, 2022
Reliable, easy to share files, and has a simple initial setup
Pros and Cons
  • "File sharing is easy."
  • "Figma, in addition to being light, has very good performance and hardly has bugs."
  • "Sometimes the prototype view menu gets in the way of navigation, especially if the prototype has a menu at the top, and most of the time it does."
  • "Sometimes the prototype view menu gets in the way of navigation, especially if the prototype has a menu at the top, and most of the time it does."

What is our primary use case?

I use Figma on a daily basis to prototype web Interfaces. I'm a UX/UI designer.

How has it helped my organization?

Productivity has improved. The tool I used previously (Adobe XD) did not have a good performance and sometimes it crashed. It had bugs. Figma, in addition to being light, has very good performance. It hardly has bugs.

What is most valuable?

The ability to add a hover effect is great.

There's a folder system within a project/file.

File sharing is easy.

What needs improvement?

Sometimes the prototype view menu gets in the way of navigation, especially if the prototype has a menu at the top, and most of the time it does.

For how long have I used the solution?

I've used the solution for approximately two months.

What do I think about the stability of the solution?

The solution hardly has any stability problems.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

I still haven't reached out to technical support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used Adobe XD. I switched to Figma due to the fact that it is better in many ways.

How was the initial setup?

The initial setup was simple.

What about the implementation team?

We handled the setup internally.

What was our ROI?

I have not seen an ROI.

What's my experience with pricing, setup cost, and licensing?

The costs are worth it if you have a team of more than two people or many projects.

Which other solutions did I evaluate?

I did not look at other options.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Figma Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Figma Report and get advice and tips from experienced pros sharing their opinions.