My primary use case for Figma is designing a hybrid superannuation solution. It involves a web-based and human-based approach, utilizing Figma as the product's base components.
Service designer at a consultancy with 10,001+ employees
Intuitive platform with efficient collaborative features
Pros and Cons
- "The platform is scalable for small—to medium-sized enterprises."
- "The product could be improved by addressing performance issues such as slowness, particularly with heavy or high-resolution images."
What is our primary use case?
What is most valuable?
The platform's most valuable features are its collaborative capabilities and interactive components. Sharing prototypes with multiple stakeholders and receiving immediate feedback is highly beneficial. The interactive features are useful for checking how designs work on different devices.
What needs improvement?
The product could be improved by addressing performance issues such as slowness, particularly with heavy or high-resolution images. It can lead to lag and slow file loading times.
What do I think about the stability of the solution?
The product can sometimes be unstable, especially with heavy files and high-resolution images, leading to lag and performance issues.
Buyer's Guide
Figma
December 2025
Learn what your peers think about Figma. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
876,380 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The platform is scalable for small—to medium-sized enterprises.
Which solution did I use previously and why did I switch?
I previously used BlendedViewer but switched to Figma due to its superior collaborative features.
How was the initial setup?
The initial setup was straightforward, primarily requiring compatibility with browsers or Windows versions.
What about the implementation team?
We implemented the product with the help of our in-house team.
What's my experience with pricing, setup cost, and licensing?
Figma's pricing is reasonable and accessible for both small and large firms.
Which other solutions did I evaluate?
I evaluated other options, such as Adobe XD, and found Figma more intuitive and interactive.
What other advice do I have?
While Figma is effective, managing file sizes and layers to mitigate performance issues is essential.
I rate it an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at a healthcare company with 201-500 employees
Project sharing solution used to visually present ideas for different features and makes it possible to create templates
Pros and Cons
- "The way you can create templates is probably most helpful because it gives us a way to very quickly play around and test ideas and different types of layouts."
- "One of the areas for improvement is the onboarding experience. When you first starting using Figma, it can be a little confusing. It would be useful to have some guidance and direction."
What is our primary use case?
There are two primary use cases. It is used to be able to visually present ideas for different features with our existing templates that we already have created inside of Figma. We also use it to create clinical prototypes for user testing.
What is most valuable?
The way you can create templates is probably most helpful because it gives us a way to very quickly play around and test ideas and different types of layouts.
What needs improvement?
One of the areas for improvement is the onboarding experience. When you first starting using Figma, it can be a little confusing. It would be useful to have some guidance and direction.
For how long have I used the solution?
I have used this solution for a year and a half.
What do I think about the stability of the solution?
This is a stable solution.
Which solution did I use previously and why did I switch?
Prior to Figma, we used PowerPoint.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
Don't be intimidated by the user interfaces, especially if you're using it for the first time. You usually have to spend three to four hours playing around to get a full grasp of how it works.
Once you get used to using it, it is very intuitive.
I would rate this solution a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Figma
December 2025
Learn what your peers think about Figma. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
876,380 professionals have used our research since 2012.
Web UI Designer at a tech services company with 11-50 employees
Reliable, easy to share files, and has a simple initial setup
Pros and Cons
- "File sharing is easy."
- "Sometimes the prototype view menu gets in the way of navigation, especially if the prototype has a menu at the top, and most of the time it does."
What is our primary use case?
I use Figma on a daily basis to prototype web Interfaces. I'm a UX/UI designer.
How has it helped my organization?
Productivity has improved. The tool I used previously (Adobe XD) did not have a good performance and sometimes it crashed. It had bugs. Figma, in addition to being light, has very good performance. It hardly has bugs.
What is most valuable?
The ability to add a hover effect is great.
There's a folder system within a project/file.
File sharing is easy.
What needs improvement?
Sometimes the prototype view menu gets in the way of navigation, especially if the prototype has a menu at the top, and most of the time it does.
For how long have I used the solution?
I've used the solution for approximately two months.
What do I think about the stability of the solution?
The solution hardly has any stability problems.
What do I think about the scalability of the solution?
The scalability is very good.
How are customer service and support?
I still haven't reached out to technical support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I used Adobe XD. I switched to Figma due to the fact that it is better in many ways.
How was the initial setup?
The initial setup was simple.
What about the implementation team?
We handled the setup internally.
What was our ROI?
I have not seen an ROI.
What's my experience with pricing, setup cost, and licensing?
The costs are worth it if you have a team of more than two people or many projects.
Which other solutions did I evaluate?
I did not look at other options.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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