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MuhammadNadeem - PeerSpot reviewer
Sr. Network Engineer at a tech services company with 1-10 employees
Reseller
Top 10
Fair pricing and very fast but the delivery times are too long
Pros and Cons
  • "The switches are fast."
  • "Their pricing could be a bit cheaper, as Huawei switches offer better pricing."

What is our primary use case?

These are the LAN switches. They are mostly the 440.

What is most valuable?

These are stable switches. Once we've deployed them, we haven't find any issue in the system configuration and have had no problems.

We can go for other licensing, like iCloud. We can control it remotely. 

The simple configuration has been great. 

The switches are fast. What they mention in their specs is not like Huawei or other switches. Its flexibility and scalability are excellent.

The solution offers reasonable licensing fees. 

Technical support is good, although I haven't really used it.

What needs improvement?

They should have proprietary protocols, like UTP or Cisco protocol VTP. If that was available, that would be ideal. That way, users can just configure and go. We could configure one switch as a server, and it should push the configuration on all of the switches. This would be good and bad as Extreme does not recommend this configuration. 

Their pricing could be a bit cheaper, as Huawei switches offer better pricing. 

The delivery time right now is too long. 

In the WiFi system, there are some systems where we cannot access the WiFi devices, controllers, et cetera. Some of our customers, after one year, need us to contact Extreme, and I have to delete the software from the management software. They become a little problematic. And then, if they do need to be replaced, there is a delay in the delivery there as well. 

For how long have I used the solution?

I've been using the solution for two years. 

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What do I think about the stability of the solution?

The solution is stable. It's reliable. The performance has been good. There are no bugs or glitches. It doesn't crash or freeze. There have been no breakdowns. 

What do I think about the scalability of the solution?

I supply more than 200 systems.

It is very scalable and quite flexible. You can scale it up or down according to your needs. 

How are customer service and support?

Technical support is good. They're responsive. I haven't really had to deal with them that much since the solution has been good. 

Which solution did I use previously and why did I switch?

I've also worked with Cisco products and they are quite good. Huawei products are something I'm aware of as well and they are less expensive.

How was the initial setup?

It's very easy to set up. On top of that, one can easily configure it.

I'd rate the solution a four out of five in terms of the ease of implementation.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. It's quite good overall. 

I'd rate it a three or a four out of five in terms of affordability. It's not quite as cheap as, for example, Huawei. However, it's reasonable. 

What other advice do I have?

We have clients that work with this solution. We're a reseller and integrator. 

I'd rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator Reseller
PeerSpot user
Yintho Taev - PeerSpot reviewer
Logistics Supervisor at Andromeda Distribution Corporation
Real User
Performs well, reliable, and good support
Pros and Cons
  • "The performance of ExtremeSwitching is good."

    What is our primary use case?

    I am using ExtremeSwitching for networking in my organization.

    What is most valuable?

    The performance of ExtremeSwitching is good.

    For how long have I used the solution?

    I have been using ExtremeSwitching for approximately four years.

    What do I think about the stability of the solution?

    The stability of ExtremeSwitching is good.

    What do I think about the scalability of the solution?

    We have 13 people using this solution in my organization.

    How are customer service and support?

    I was satisfied with the technical support.

    How was the initial setup?

    The installation ExtremeSwitching is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    There is no license required to use the solution. The hardware controller is expensive, and this is why I prefer controlling ExtremeSwitching on the cloud.

    What other advice do I have?

    I would recommend ExtremeSwitching for others.

    I rate ExtremeSwitching a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    ExtremeSwitching
    August 2025
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    reviewer1120704 - PeerSpot reviewer
    Manager at a manufacturing company with 1,001-5,000 employees
    Real User
    Good performance, easy to install, and reliable
    Pros and Cons
    • "They are good. We have been using them for about two years, and we are satisfied with their performance. For our network environment, these switches are working fine."
    • "Their support could definitely be better."

    What is our primary use case?

    We are using ExtremeSwitching X590 at the core level, and we are using ExtremeSwitching X440 at the edge level. We are using them in our company for switching purposes. They are for connecting the LAN network.

    What is most valuable?

    They are good. We have been using them for about two years, and we are satisfied with their performance. For our network environment, these switches are working fine.

    What needs improvement?

    Their support could definitely be better.

    For how long have I used the solution?

    We have been using them for about two years, but we have been using their other switches for more than 12 years. We have upgraded the core and a few edge switches.

    What do I think about the stability of the solution?

    They're quite stable.

    What do I think about the scalability of the solution?

    They're scalable. At this time, we don't have any plans for expansion. In the coming next few months, we are not looking for an increase in their usage.

    How are customer service and support?

    We hardly required any tech support since the installation. Their tech support is okay and can be improved.

    Which solution did I use previously and why did I switch?

    I've been associated with this company for the last seven years, and in this company, we have been using Extreme Switches for more than 12 years.

    How was the initial setup?

    The installation was good. It was quite straightforward. It was just an upgrade from old switches to new switches, which took two to three hours. The complete installation and mounting took three to four hours. That's it.

    What about the implementation team?

    We used their channel partner. They don't deal directly with the end clients. They do have their channel partners, and we implemented it through their channel partner.

    They needed three to four people. There were two engineers, one manager, and one admin.

    What's my experience with pricing, setup cost, and licensing?

    It is not a subscription-based model, and there is no licensing concept. We have to pay for hardware AMC. We have hardware on our premises and for the hardware support, we have to go for the annual maintenance contract with the partner. 

    What other advice do I have?

    I would recommend these switches. Their performance is good.

    I would rate these switches an eight out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1460562 - PeerSpot reviewer
    Group Manager at a government with 5,001-10,000 employees
    Real User
    Stable with good technical support and good stability
    Pros and Cons
    • "The stability has been largely pretty good."
    • "The interface could be improved."

    What is our primary use case?

    We primarily use the solution for the networking infrastructure. Actually, we use lots of products. Some are for the center of the infrastructure, and some are for the distribution and so on. 

    What is most valuable?

    In our country, we have established a good relationship with the local representatives, and they made a good contract between us and the US, and they have offered good-priced performance rates for us. Mostly the price and the performance have been very valuable aspects of the solution for us.  

    You can scale the solution if you want to.

    The stability has been largely pretty good.

    What needs improvement?

    The interface could be improved. Over the last few years, there have been acquisitions. Due to that, that, inevitably, there were some difficulties to get one management platform and keep it simple. Therefore, the interface, the user interface, the graphical user interface mostly, can be improved. 

    For how long have I used the solution?

    I've been using the solution for more than 20 years. The brand's name has changed three times since I have started using them.

    What do I think about the stability of the solution?

    The solution is mostly stable. We haven't really had any large problems with it over ht years. 

    What do I think about the scalability of the solution?

    The solution can scale. If a company needs to expand it, it can do so. It's not a problem. 

    We have about 2,000 users on the solution currently.

    I just started at a different company that is also using this solution, and I am unsure as to if the company has plans to increase usage at this time. 

    How are customer service and technical support?

    Technical support has been very helpful and responsive. We've enjoyed working with them for the most part so far. 

    How was the initial setup?

    The initial setup's level of difficulty can vary. It depends on the different settings that are needed by the company.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of the product has been reasonable. It's not overly expensive. 

    What other advice do I have?

    I am just a customer and an end-user.

    At my company, we tend to use private cloud deployments as we prefer to use private configurations.

    I'd rate the solution at an eight out of ten. I've been satisfied with how the solution has worked for me over the years. 

    I would recommend the solution, however, I would like to point out that it's very important to determine the real necessities of the organizations, and then select key products or brands that make sense.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Management Board Member and Network Engineer at NewLogics
    Reseller
    Top 5Leaderboard
    Great analytics and security with good visibility
    Pros and Cons
    • "The solution can scale."
    • "The licensing is expensive."

    What is our primary use case?

    We have high-power switches, like the ERS. It's good for a dense power environment of over 24 ports. It provides application visibility on the universal switches so I can have security integration with the NAC systems. There are plenty of use cases for this one product.

    What is most valuable?

    The analytics and security are great. They give us very good visibility over the network and what's happening at the network level from the switch.

    It is stable. 

    The solution can scale. 

    What needs improvement?

    In general, it's good enough. Maybe they should have an on-premises solution since some customers don't like cloud solutions, and the analytics is cloud-based only.

    The initial setup requires assistance. 

    The licensing is expensive. 

    For how long have I used the solution?

    I've been using the solution for more than three years. 

    What do I think about the stability of the solution?

    The solution is very stable and reliable. I'd rate it eight out of ten. 

    What do I think about the scalability of the solution?

    The scalability is pretty good. I'd rate it eight out of ten in terms of ease of expansion.

    We have 12 people currently working on the product. 

    How are customer service and support?

    So far, I haven't faced any issues and haven't needed any technical support. 

    How was the initial setup?

    The implementation process requires technical experience.

    We configure the devices one by one. How long it takes depends on the size of the solution and if it's connected to the controller or not. If the switches are not controlled, it can take a whole day. If it's controlled, it'll take a few hours.

    We only need two people to handle deployment and maintenance tasks. They are network administrators or sometimes engineers.  

    What about the implementation team?

    A company cannot set up the solution itself. It requires technical experience.

    What was our ROI?

    I'm not sure how much ROI we are getting out of the solution as the licensing cost is quite high. 

    What's my experience with pricing, setup cost, and licensing?

    I don't like the licensing model. It's expensive.

    What other advice do I have?

    I would recommend the solution to others. I'd rate it eight out of ten in terms of overall functionality. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    reviewer1567812 - PeerSpot reviewer
    Senior Manager, Information Technology at a university with 201-500 employees
    Real User
    Makes memory configuration easy but could be cheaper
    Pros and Cons
    • "Setup was easy. It only took a couple of hours to set up."
    • "It could be cheaper in general."

    What is most valuable?

    Memory configuration is easy.

    What needs improvement?

    It could be cheaper in general.

    For how long have I used the solution?

    I have been using this solution for five years. It's useful for exporting files.

    It's deployed on-premises.

    What do I think about the stability of the solution?

    The stability is good. I'm satisfied with the performance.

    How are customer service and support?

    Technical support is fine.

    How was the initial setup?

    Setup was easy. It only took a couple of hours to set up. We used a team of two engineers for deployment.

    What's my experience with pricing, setup cost, and licensing?

    The price is expensive. We pay for a license, but you have to pay more if you want to increase the number.

    What other advice do I have?

    I would rate this solution 7 out of 10.

    It's better to use one solution than to combine ExtremeSwitching with another solution.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Bharath Poovaiah - PeerSpot reviewer
    Business Head at a tech services company with 11-50 employees
    Reseller
    Interchangeable licensing, reliable, and has good support
    Pros and Cons
    • "Performance is good."
    • "I believe they should be more aggressive in terms of pricing."

    What is our primary use case?

    ExtremeSwitching is primarily used for Smart city projects, as well as a campus network. There are multiple customer requirements for government networks. These are some of the scenarios in which we have positioned Extreme.

    What is most valuable?

    Performance is good.

    What needs improvement?

    I believe they should be more aggressive in terms of pricing. That is most likely the only thing they need to work on.

    They must work on pricing because you are competing with industry leaders such as Cisco, Hetty, Aruba, and Juniper. In terms of pricing, they need to be a little more aggressive in terms of switching. Because the Indian market is very price-sensitive, they must work on this.

    For how long have I used the solution?

    We have been working with ExtremeSwitching for seven years.

    What do I think about the stability of the solution?

    This is a stable solution. We have had no issues with the stability of ExtremeSwitching.

    What do I think about the scalability of the solution?

    ExtremeSwitching is a scalable solution.

    How are customer service and support?

    Technical support is good.

    Which solution did I use previously and why did I switch?

    We also work with ExtremeCloud.

    What's my experience with pricing, setup cost, and licensing?

    The licensing is good with the cloud. They are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset.

    What other advice do I have?

    I would rate ExtremeSwitching an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Managing Director at One Enterprise Solutions
    Reseller
    Top 20
    Scalable product with an easy initial setup process
    Pros and Cons
      • "Improving product awareness and possibly enhancing technical documentation or training resources could be beneficial."

      What needs improvement?

      Improving product awareness and possibly enhancing technical documentation or training resources could be beneficial. 

      For how long have I used the solution?

      We've been familiar with ExtremeSwitching for more than two years.

      What do I think about the scalability of the solution?

      The product has shown scalability potential.

      Which solution did I use previously and why did I switch?

      We worked primarily with Cisco products before. 

      How was the initial setup?

      The initial setup is easy. 

      What's my experience with pricing, setup cost, and licensing?

      The product pricing competes favorably with Cisco, making it a viable option for cost-conscious customers.

      What other advice do I have?

      We assist in implementing ExtremeSwitching, often integrating it with existing infrastructures like Cisco or Aruba.

      I recommend it, particularly for new projects where we can demonstrate its benefits alongside established competitors.

      I rate it an eight. 

      Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
      PeerSpot user
      Buyer's Guide
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      Updated: August 2025
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