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erwin Data Intelligence Premier Support - Biggest Value

Do you use the vendor’s Premier Support? If yes, is there one thing that stands out as the biggest value of having Premier Support? If yes, please provide details.

Jog Raj - PeerSpot reviewer
Jog Raj
Senior Consultant at a computer software company with 11-50 employees
Quest technical support is very good, as they provide not only a technical help desk but also a data automation team that creates and customizes smart connectors, offering a wealth of skilled support. My company, being a partner with Quest, can work directly with them for support and purchasing, ensuring access to deep technical assistance from the erwin Quest team.
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