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Consultant at a tech services company with 51-200 employees
Real User
Straightforward to set up, and has a good search capability, in particular, its way of writing the search query and the speed of searching for results
Pros and Cons
  • "What customers found most valuable in Elastic Security feature-wise is the search capability, in particular, the way of writing the search query and the speed of searching for results."
  • "An area for improvement in Elastic Security is the pricing. It could be better. Right now, when you increase the volume of logs to be collected, the price also increases a lot."

What is our primary use case?

My customers use Elastic Security for security monitoring, threat hunting, and threat identification.

What is most valuable?

What customers found most valuable in Elastic Security feature-wise is the search capability, in particular, the way of writing the search query and the speed of searching for results.

What needs improvement?

An area for improvement in Elastic Security is the pricing. It could be better. Right now, when you increase the volume of logs to be collected, the price also increases a lot.

For how long have I used the solution?

I've been working with Elastic Security for four to five years now.

Buyer's Guide
Elastic Security
June 2025
Learn what your peers think about Elastic Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

Elastic Security is a stable solution.

What do I think about the scalability of the solution?

In terms of scalability, Elastic Security is pretty scalable.

How are customer service and support?

I haven't escalated any issues with the Elastic Security technical support team.

Which solution did I use previously and why did I switch?

In comparison with other similar solutions in the market, customers go with Elastic Security because of its scalability and its good performance. The solution has a good search feature, especially when a large volume of logs needs to be collected. Elastic Security also gives you pretty good results compared to other solutions.

How was the initial setup?

The initial setup for Elastic Security is quite straightforward. For the cloud version of the solution, it's easy because it requires no installation. If you're setting up the on-premises version of Elastic Security, then it would take around three to four days to complete.

What's my experience with pricing, setup cost, and licensing?

The licensing cost of Elastic Security is based on the daily ingestion rate. I can't recall the exact figure, but for 10GB of log action daily, it would cost around $20,000.

What other advice do I have?

I've had customers for Elastic Security in the last twelve months.

Elastic Security requires maintenance, especially in a scaled-up environment, because you have multiple machines that work in a cluster environment, so you'll need some advanced skills to maintain that cluster. The solution becomes harder to maintain once it's scaled up.

Elastic Security is a pretty straightforward solution I'd recommend to others, though you'd need a person who'll pick up the query or search language because Elastic Security requires a lot of query language, so you can search for data on it. There's a special search query pattern you have to remember before you can do the search or for you to do a better search. You can always do a normal search on Elastic Security, but if you want to have better search results or more accurate results, you need to learn the query language first.

My rating for Elastic Security is eight out of ten because of its good performance and scalability. Its good search feature is very important for the use cases of my customers, but I deducted two points because the pricing for Elastic Security could still be improved.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Principal Cyber Security Manager at Ask4key
Real User
Valuable prevention methods and asset alerts, but room for improvement in the Kibana dashboard and asset management
Pros and Cons
  • "The most valuable features of the solution are the prevention methods and the incident alerts."
  • "There is room for improvement in the Kibana dashboard and in the asset management for the program."

What is our primary use case?

My clients use this solution for security purposes and SIEM and log management.

What is most valuable?

The most valuable features of the solution are the prevention methods and the incident alerts. 

What needs improvement?

There is room for improvement in the Kibana dashboard and in the asset management for the program.

For how long have I used the solution?

I've been working with Elastic Security for almost two years now.

What do I think about the stability of the solution?

The solution is stable if you don't touch it too much. Meaning, it's technically stable, but if there is a period of downtime, you will face quite a big hiccup in getting it running again and stabilized.

What do I think about the scalability of the solution?

The scalability of Elastic is amazing. 

How are customer service and support?

I would say the technical support isn't really good or bad. On a scale of one to ten, I would give it a five. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup can sometimes be quite complex for the backend team. It all depends on the client's environment, so we have to be flexible.

What about the implementation team?

My company provides a team for deployment, which usually consists of at least three or four engineers. Deployment generally takes six months to one year.

What was our ROI?

I would say that, on average, a good ROI can be seen within one and a half to two years after deploying Elastic Security. 

What's my experience with pricing, setup cost, and licensing?

Licensing for the solution is available as a one-year or three-year plan, and all of the features are included.

What other advice do I have?

I would rate this solution as a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Elastic Security
June 2025
Learn what your peers think about Elastic Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
PeerSpot user
Professional Services Manager at PT Korelasi Persada Indonesia
Real User
It's easy to integrate and highly customizable
Pros and Cons
  • "Elastic is straightforward, easy to integrate, and highly customizable."
  • "The Integration module could be improved. It is a pain to build integration with any product. We have to do parking and so on. It's not like other commercial solutions that use profile integration. I would also see more detection features on the SIEM side."

What is most valuable?

Elastic is straightforward, easy to integrate, and highly customizable.  

What needs improvement?

The Integration module could be improved. It is a pain to build integration with any product. We have to do parking and so on. It's not like other commercial solutions that use profile integration. I would also see more detection features on the SIEM side.

What do I think about the scalability of the solution?

Elastic is easily scalable.

How are customer service and support?

Elastic support is good.

How was the initial setup?

Elastic's initial setup is quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

Elastic is still priced far less than other commercial products. 

What other advice do I have?

I rate Elastic SIEM eight out of 10. Elastic is easy, lightweight, and highly scalable, but you need to be skilled at scripting to use it. If you're going to use the product, you need to ensure your engineers have the scripting ability. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Desarrollador Java Senior Full Stack at Optimissa Capital Markets Consulting
Real User
Strong search function improved our speed
Pros and Cons
  • "The most valuable feature is the search function, which allows me to go directly to the target to see the specific line a customer is searching for."
  • "The price of this product could be improved, especially the additional costs. I would also like to see better-quality graphics."

What is our primary use case?

My primary use case is to check market prices.

How has it helped my organization?

The main benefit of using this solution is that it improves your speed as you don't have to waste time searching for answers.

What is most valuable?

The most valuable feature is the search function, which allows me to go directly to the target to see the specific line a customer is searching for.

What needs improvement?

The price of this product could be improved, especially the additional costs. I would also like to see better-quality graphics.

What do I think about the stability of the solution?

I have found some bugs, but overall the stability is fine.

What do I think about the scalability of the solution?

The scalability is fine.

How are customer service and support?

Technical support is good, they're able to answer all of our questions.

How was the initial setup?

The initial setup wasn't difficult, but that varies depending on the number of servers you have.

What's my experience with pricing, setup cost, and licensing?

This tool is affordable, and its price is ok.

What other advice do I have?

I would rate this solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1536138 - PeerSpot reviewer
DevOps Manager at a tech services company with 11-50 employees
Real User
Lacking user interface, not stable, but free to use
Pros and Cons
    • "The solution does not have a UI and this is one of the reasons we are looking for another solution."

    What needs improvement?

    The solution does not have a UI and this is one of the reasons we are looking for another solution.

    When setting up some of the pipelines we are receiving different types of log messages with different patterns. When I try to force a certain pattern I need to restart the solution causing a huge inconvenience for us.

    For how long have I used the solution?

    I have been using the solution for one year.

    What do I think about the stability of the solution?

    The solution is not stable.

    What do I think about the scalability of the solution?

    We have approximately 15 users using the solution in my organization.

    How was the initial setup?

    When doing the installation, the ELK is working well but sometimes when we search for specific words there is no longer any inception throughout. This issue has been difficult to debug or fix.

    The index is very important when using this solution. We encountered a couple of issues when we set up the wrong index, it causes everything to go down. That means if we set up something incorrectly with the index, the solution will be down and we do not know why.

    What's my experience with pricing, setup cost, and licensing?

    The solution is free.

    Which other solutions did I evaluate?

    We are currently evaluating other solutions to replace this one, such as Datadogs and New Relic. Datadog has a UI that this solution is lacking.

    What other advice do I have?

    I would not recommend this solution.

    I rate ELK Logstash a five out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1187142 - PeerSpot reviewer
    Senior Tech Engineer at a tech services company with 1,001-5,000 employees
    Real User
    Easy to set up, reasonably priced, and offers good integration
    Pros and Cons
    • "The cost is reasonable. It's not overly pricey."
    • "This type of monitoring is not very mature just yet. We need more real-time information in a way that's easier to manage."

    What is our primary use case?

    In general, the solution is working together with Open Shift's deployment for the continuous delivery of many projects. This product takes the metrics and checks the log for components that Open Shift deploys. We work with the observation team that monitors the entire company to understand what can be observed and analyzed. 

    What is most valuable?

    The solution is able to handle searches quickly and efficiently. It's much faster than other solutions we've tried. It spends far less time on searches related to capacity and indexing information.

    The possibility to stack, locate, and search with your indexing feature at a high rate of speed is its best feature. 

    It helps that the solution can work together with the infrastructure agents to get the metrics we need. 

    The integration is quite good.

    The initial setup is not difficult. It's easy to set up and customize. It's a strong selling point for the solution. 

    It's easy to collect the data.

    The documentation is big. It's very well documented.

    It's working and easy to work with.

    The cost is reasonable. It's not overly pricey.

    What needs improvement?

    This type of monitoring is not very mature just yet. We need more real-time information in a way that's easier to manage.

    We need to be able to monitor from any location in the world and any location in the company. We find that solutions such as Dynatrace and Datadog offer much more functionality, perhaps due to the fact that they are more mature.

    The solution needs to integrate more AI capabilities, specifically to assist in anomaly detection.

    The instrumentation of APM can be enhanced; can be better. It's not automated. It's a very manual process. This ends up being more costly for us. Dynatrace and Datadog are better in this area.

    The support on offer could be much better.

    For how long have I used the solution?

    I've been using the solution for the last six months at this point. It hasn't been an extremely long amount of time just yet.

    What do I think about the stability of the solution?

    The stability has been pretty good. It's reliable. There aren't bugs or glitches. it doesn't crash or freeze. I'd describe it as 95% stable overall.

    What do I think about the scalability of the solution?

    We haven't really done any scaling. We only have had an environment with a small cluster on-premises and we can't really test it for scalability. We have no more than four servers for the platform and never really needed to expand anything.

    The solution may be used by around 1,000 people in our organization.

    How are customer service and technical support?

    Technical support could be a lot better. They should offer online chat functionality so that we can get answers to questions right away. It would make troubleshooting a lot faster and less cumbersome.

    We've had some troubles, and when we do, we need to open a ticket to get it resolved, which takes some time.

    That said, it does offer very good documentation and their knowledge is very good when you do interact with them.

    How was the initial setup?

    The initial setup is easy. It's not complex or difficult. It's pretty straightforward.

    It's very easy to set everything up and configure it on-premises.

    The deployment only took an hour or two. We only deployed to one environment. It was pretty fast.

    What's my experience with pricing, setup cost, and licensing?

    The cost is pretty low. It is not open-source, however.

    What other advice do I have?

    We are just customers and end-users.

    I would advise others to use this solution. It's relatively low cost and the implementation is quick, giving you results faster. 

    I would rate the solution at an eight out of ten overall.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    VP Platform Engineering at Hydrogen
    Real User
    Free to use, easy to set up, and quite stable
    Pros and Cons
    • "We've found the initial setup to be quite straightforward."
    • "Sometimes, the solution isn't the easiest to use."

    What is our primary use case?

    ELK Stack is made up of Elasticsearch, Logstash, and Kibana. What we have is considered modified ELK Stack where instead of the Logstash we use Fluentd, but it serves the same purpose as basically a pipe to get the data into the Elasticsearch.

    We primarily use the solution for everything you could think of from error detection to general logging and auditing, to security awareness.

    What is most valuable?

    Recently I started using some Kibana alerting, which is in the latest versions of Kibana. It's very helpful in general.

    You can't beat the price as it is basically free. There are also a lot of features on offer.

    We've found the initial setup to be quite straightforward.

    The stability is excellent.

    What needs improvement?

    Sometimes, the solution isn't the easiest to use.

    The solution probably doesn't have all of the advanced machine learning like some other SIEM providers have right now. It's something that could be improved upon.

    For how long have I used the solution?

    I've been using the solution for three or four years at this point. It's been a while.

    What do I think about the stability of the solution?

    The stability of the solution has been excellent. There are no bugs or glitches. It doesn't crash or freeze. The reliability is very high.

    What do I think about the scalability of the solution?

    I have no reason to believe this solution wouldn't scale well if a company needed it to. I see no limitations there.

    That said, that's a speculative area for us right now. We haven't attempted to scale the product ourselves.

    Obviously, Elasticsearch has to do all of its indexing upfront and that might be a scaling concern whereas something like Devo with its just-in-time indexing is pretty darned interesting.

    On our end, mostly development staff and operations staff are using it right now. For our organization, everything is going to increase. We're just starting to ramp up usage now.

    How are customer service and technical support?

    I've never dealt with technical support. I can't speak to how helpful or responsive they are.

    How was the initial setup?

    The initial setup is not overly complex. It's pretty straightforward. A company shouldn't have any issues with the implementation process overall. Everything in AWS has gotten pretty straightforward.

    The maintenance of the solution is minimal. It would only take one person to maintain it.

    What's my experience with pricing, setup cost, and licensing?

    The price of the product is very good, as it is largely free. There isn't any operating cost. It's basically free software. I'm not aware of any enterprise versions that would cost more. Everything is an AWS service.

    What other advice do I have?

    We're just customers and end-users. We don't have a business relationship with the company.

    We're using the latest version of the solution.

    The product in general has come very far. It's gotten a lot better over the years.

    I'd recommend the solution to other organizations. I'd advise anyone to try it out.

    Overall, I would rate it at an eight out of ten. We've largely been very pleased with the product.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1433385 - PeerSpot reviewer
    Associate Director - Solutions at a comms service provider with 1,001-5,000 employees
    Real User
    Good indexing of logs, cost-effective, and stable
    Pros and Cons
    • "I like the indexing of the logs."
    • "Better integration with third-party APMs would be really good."

    What is our primary use case?

    We use this solution for the Microsoft deployment of auto-management.

    What is most valuable?

    I like the indexing of the logs.

    For how long have I used the solution?

    I have been using ELK Logstash for one year.

    What do I think about the stability of the solution?

    This product is quite stable and I've not seen any type of issue with it so far.

    What do I think about the scalability of the solution?

    With respect to scalability, you have to properly plan. Generally, I don't see any issues with scalability.

    How are customer service and technical support?

    We have not used technical support because we always had talent within the company for end-user support.

    Which solution did I use previously and why did I switch?

    This was a solution that our client chose, and they were not using a different one prior to this.

    How was the initial setup?

    I do not think that we had any issues with the deployment. Overall, I would say that the process is of medium complexity.

    What about the implementation team?

    The support team assisted us with the deployment. I don't think that we had any issues with the team.

    What's my experience with pricing, setup cost, and licensing?

    Compared to other products such as Dynatrace, this is one of the cheaper options.

    Which other solutions did I evaluate?

    Our client provided us with this option after they had already been through a selection process.

    What other advice do I have?

    My advice is that this is a good product to use if you are financially contained, and you want to start with something small. Later, if you need to scale then you can look at other options.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Elastic Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Elastic Security Report and get advice and tips from experienced pros sharing their opinions.