Evans Chitando - PeerSpot reviewer
Chief Business Technology Consultant at ITech Associates (Pty) Ltd
Real User
Top 10
The infrastructure protection is good and it is very easy to use
Pros and Cons
  • "The setup and installation is much simpler now, because Dell has standardized the configure process."
  • "Compellent comes in the form of a component that's not true of a unified storage platform."

What is our primary use case?

Our primary use case of this solution is for deduplication software but that is just one of the features we use it for. We also use it for infrastructure protection or other objectives.

What is most valuable?

The most valuable features would be the ease of use and the cost effectiveness. Compared to other mid-range constrict technologies from Dell, this is a much cheaper solution.

What needs improvement?

Compared to other solutions, Compellent comes in the form of a component that's not true of a unified storage platform, for instance, to block a level of support can only be done through two different platforms.

For how long have I used the solution?

I have been using this solution for a month now on premises.
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What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

It is easy to scale - you can either add additional hard drives, or use expansion closures. That makes it easier to scale. We have a broad spectrum of small, medium and large-scale clients, and we are able to cover all sizes of organizations.

How are customer service and support?

The technical support is quite good, especially coming from the speed of the technology and support that we received in the past. So yes, it's quite recommendable.

How was the initial setup?

The setup and installation are much simpler now because Dell has standardized the configure process. 

What other advice do I have?

I would definitely recommended this solution to others. However, if they are looking at the unifier, there are other alternatives. I would like to see it becoming more unified in the next release. I will give it an eight out of ten, because I think there is room for improvement. Nothing's perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a consultancy with 51-200 employees
Real User
The solution is stable
Pros and Cons
  • "The solution is stable."
  • "While the scalability is good, there are certain limitations."

What is our primary use case?

We use the product in our company and I deal with it personally.

What needs improvement?

The solution is automated, but we still don't get a complete speech from the disc. The flash speed should be addressed. 

While the scalability is good, there are certain limitations. Our racks are at their limit, so we do not have the requisite scalability to expand. 

We would like to see replication of the data storage without the need to resort to third party tools. Storage to storage repetition would be a nice feature. 

For how long have I used the solution?

We have been using Dell EMC SC Series for four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

While the scalability is good, there are certain limitations. Our racks are at their limit, so we do not have the requisite scalability to expand.

Which other solutions did I evaluate?

When it comes to upgrading, we are contemplating a move to TISON, TI-1, TI-2 and TI-3. There may be a need to move between the TISON. 

What other advice do I have?

As this is our first product, I cannot give a comprehensive review or rating.

I rate Dell EMC SC Series as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Automation at a tech services company with 1,001-5,000 employees
Real User
Streamlines VM deployment but support needs improvement

What is our primary use case?

We use it for converged infrastructure.

How has it helped my organization?

It helps us streamline deployment of VMs.

What needs improvement?

Customer support could be improved. It takes five or six reps to finally get someone who can help us.

I would also like to see a better ability to capture driver firmware, compatibility, and upgrade metrics to be compliant.

What do I think about the stability of the solution?

The stability is fine until it comes to patching, and then we have issues. Whenever we have issues related to driver and firmware, it's a pain.

What do I think about the scalability of the solution?

The scalability is good.

Which solution did I use previously and why did I switch?

We switched because of cost.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

We've used everything from HPE to UCS. We've used a lot of different stacks.

What other advice do I have?

I rate the solution at seven out of ten. To be a ten it would need better support and better compatibility metrics across the firmware driver stack.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Manager at a manufacturing company with 11-50 employees
Real User
Knowledgeable support, reliable, and good performance
Pros and Cons
  • "The Dell support is helpful and the response is quick. The agents' knowledge is very good."
  • "The configuration could be easier in Dell EMC SC Series."

What is our primary use case?

We only build the basic foundation and the basic installation for the end-user on Dell EMC SC Series. However, I'm not sure what they install on it. Our main use case for Dell EMC SC Series is for VMware.

What needs improvement?

The configuration could be easier in Dell EMC SC Series.

For how long have I used the solution?

I have been using Dell EMC SC Series for approximately one year.

What do I think about the stability of the solution?

The stability of the Dell EMC SC Series is very good.

What do I think about the scalability of the solution?

We have approximately 100 users using this solution in my organization.

How are customer service and support?

The Dell support is helpful and the response is quick. The agents' knowledge is very good.

How was the initial setup?

The installation could be easier. The comparable IBM solution is much easier to install.

The process for the installation takes approximately one day.

What about the implementation team?

I did the implementation of the solution myself using the user guides.

What's my experience with pricing, setup cost, and licensing?

We have the basic license for the use of this solution and it is a permanent license. The overall cost could be less, it is expensive.

What other advice do I have?

I rate Dell EMC SC Series a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Engineer at a leisure / travel company with 1-10 employees
Real User
It has been one of the most stable products in our data center
Pros and Cons
  • "It has been one of the most stable products in our data center."
  • "We have seen some degraded throughput with mixed workloads. We have been working with Dell EMC to correct some of these latency issues."

What is our primary use case?

We use it in our production and environmental support along with our VDI infrastructure. 

It has been working to our expectations.

What is most valuable?

Compared to some of the hardware that we support, from an infrastructure operator standpoint, I never had any problems with the system.

What needs improvement?

We have seen some degraded throughput with mixed workloads. We have been working with Dell EMC to correct some of these latency issues.

What do I think about the stability of the solution?

It has been one of the most stable products in our data center.

What do I think about the scalability of the solution?

We have not had to scale yet.

What's my experience with pricing, setup cost, and licensing?

We have found the solution to be affordable.

What other advice do I have?

Do your research if you are looking into this product.

I am very happy with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Engineer at a tech services company with 51-200 employees
Real User
Gives us the replication, I/O, and uptime we need
Pros and Cons
    • "I would like to see higher compression, dedupe, faster I/O, and bigger drives."

    What is our primary use case?

    It's the storage backbone for our virtual environment. So far the performance has been very good.

    What is most valuable?

    • Replication
    • Uptime
    • I/O

    What needs improvement?

    I would like to see higher compression, dedupe, faster I/O, and bigger drives.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    I have no complaints, so far, about the stability.

    What do I think about the scalability of the solution?

    It's very easy to scale.

    How are customer service and technical support?

    I have not needed to use technical support yet.

    Which solution did I use previously and why did I switch?

    We had old technology. We wanted to move to stuff that's more VMware-aware.

    Our most important criterion when selecting a vendor is price.

    What's my experience with pricing, setup cost, and licensing?

    We have found the solution to be somewhat affordable. The scalability seems a bit more expensive than even buying a brand new one so far. That has been kind of a drawback.

    What other advice do I have?

    Do your research, check out all the vendors, and get your hands on it as much as possible.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    EMC Storage & Backup Implementation Specialist at a tech vendor with 1-10 employees
    Real User
    It's high speed performance-wise and has good stability and scalability
    Pros and Cons
    • "Performance-wise it's high speed. It's also more stable and scalable."
    • "The interface could be improved. It should have an application point of view."

    What is our primary use case?

    Our primary use case is for the traditional environment like virtualization and the database exchange.

    What is most valuable?

    Performance-wise it's high speed. It's also more stable and scalable. 

    What needs improvement?

    The interface could be improved. It should have an application point of view. 

    In the next release, I would for them to improve their application feature. 

    I would also like to see some cloud integration.

    For how long have I used the solution?

    I have been using Compellent for around two years. 

    What do I think about the stability of the solution?

    We have zero downtime. There is no disruption at all. It's highly stable with all the types of abundant solutions. All the hardware parts are in abundance.

    What do I think about the scalability of the solution?

    It's easy to expand without affecting the current production but there definitely is a limit with each model but that's to be expected.

    How are customer service and technical support?

    Support wise, it's very stable. The support is 100% good. Support is the key for Dell EMC.

    How was the initial setup?

    The setup was straightforward. I implement it for my customers. It can be deployed within an hour. 

    You only need one person for the deployment. One person is more than enough. There's no dedicated team required.

    What other advice do I have?

    I would rate it a ten out of ten. 

    It's better to have it certified first then hand in the petition. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    it_user888912 - PeerSpot reviewer
    Pre-Sales Architect at a tech services company with 1-10 employees
    Real User
    Good Compression and Deduplication with competitive pricing
    Pros and Cons
    • "I think that Dell EMC is one of the best technical support services in Ukraine."
    • "While the price is competitive, in the next release it would be better if they could reduce the fees."

    What is our primary use case?

    We are a solution provider and this we resell this solution to our clients.

    What is most valuable?

    The most valuable features are the Compression and Deduplication.

    What needs improvement?

    It is difficult to say where this solution needs improvement because it is very good.

    While the price is competitive, in the next release it would be better if they could reduce the fees.

    For how long have I used the solution?

    I have been using this solution for between two and three years.

    How are customer service and technical support?

    I think that Dell EMC is one of the best technical support services in Ukraine.

    I am satisfied with the technical support.

    How was the initial setup?

    The initial setup was straightforward, it took one day to deploy it.

    The deployment model is for all cloud types.

    What about the implementation team?

    We deployed this solution ourselves.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of this solution is competitive.

    What other advice do I have?

    We are partners with Dell EMC.

    I would recommend this solution.

    I would rate this solution a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell SC Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Dell SC Series Report and get advice and tips from experienced pros sharing their opinions.